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921. Antibiotic Stewardship Helps Protect Newborns in Neonatal Intensive Care Units | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/939.html
     November 01, 2024 - Experience Strategy , sponsored by AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … Other Immunosuppressants: A Rapid Response Review AHRQ in the Professional Literature Does an "EZ" survey … improve the data quality of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician … and Group Survey 3.1?

922. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - negative impact on their experience with care and health care outcomes. 2-5 Relevant Questions on the CAHPS … Health Plan Survey Survey questions related to cultural competence are now part of the Qualified Health … Plan Enrollee Experience Survey (QHP Enrollee Survey) that the Centers for Medicare & Medicaid Services … This survey expands on the core Health Plan Survey to ask enrollees about— Access to interpreters … American Community Survey Reports. United States Census Bureau; Aug 2013.

923. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
     April 01, 2018 - The surveys and measures provided here are recommendations. … � AHRQ Medical Office Survey on Patient Safety Culture. … http://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/professionals/quality-patient-safety … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html � Patient measures of patient … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html http://qualitysafety.bmj.com

924. Making Adjustments to Health Care Quality Scores | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
     January 01, 2023 - adjustments can be made depends on whether the sponsor has access to other information about the patients or respondents … One alternative is to present information stratified by these categories, if there are enough respondents … Case-mix adjustment of the CAHPS Hospital Survey. Health Serv Res 2005 Dec;40(6 Pt 2):2162-81.

925. Information to Help Hospitals Get Started
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pptx
     July 23, 2010 - patient outcomes Emotional health, symptom resolution, pain control, physiologic measures Improved CAHPS … ® Hospital Survey scores Patient-provider communication, pain management, medications, provision of discharge … timely and gives a fuller picture of the care experience than standard patient and family satisfaction surveys … The scores are based on a standardized survey known as the CAHPS® Hospital Survey. … Many of the measures from the CAHPS Hospital Survey—particularly those related to patient-provider communication

926. Study Reveals Sharp Decline in Mothers’ Mental Health | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/960.html
     June 01, 2025 - Measuring What Matters: SOPS Tools Capture Nursing Home Staff Views on Safety Culture AHRQ’s Surveys … The SOPS Program recently introduced updates to the Nursing Home Survey including a revised core survey … The new  SOPS Nursing Home Survey 2.0 is shorter than the original 2008 survey, reducing the number … Only 65 percent of respondents gave their nursing home an overall safety rating of Excellent or Very … ET:  New CAHPS Tools for Patient Experience Measurement .

927. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=14
     October 01, 2003 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys

928. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - CAHPS Hospital Survey questions related to discharge include: • Q19: During this hospital stay, did … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

929. Information to Help Hospitals Get Started (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.docx
     June 02, 2025 - help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share Facilitates implementation

930. Meeting Minutes, July 2021 | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/events/nac/2021-07-nac/nacmtg071421-minutes.html
     December 01, 2021 - The Consumer Assessment of Healthcare Providers and Systems (CAHPS) program developed a revised survey … research, the Patient Safety Network (PSNet), Consumer Assessment of Healthcare Providers and Systems (CAHPS … ), and the Medical Expenditure Panel Survey (MEPS) modified for telehealth. … Within the CAHPS program, the Clinician and Group Visit Survey (CG CAHPS 4.0) features modifications … Yu encouraged AHRQ to engage the State medical boards, to survey rural populations about obstacles in

931. Appendix V: Tested Measures by DRA Domain | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv.html
     June 01, 2010 - Constructs are individual—respondents identify important dimensions of quality of life (QOL) in each … CAHPS® Nursing Home Survey: long-stay resident. … CAHPS® is the Consumer Assessment of Healthcare Providers and Systems. … of Life Questionnaire Adults with intellectual disabilities. … (includes items assessing family/friends involvement in treatment) Client-Centered Rehabilitation Questionnaire

932. III. Hotline Implementation and Refinement | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/hotline/implement3.html
     May 01, 2016 - communicating hotline information to patients and caregivers, such as “piggybacking” on patient experience survey … Include a reference to the hotline in CAHPS, Press Ganey, or other patient experience surveys. … Add a reference to the hotline to Press Ganey or other patient experience surveys. … event reporting form), and others would have required the cooperation of vendors (e.g., Press Ganey or CAHPS … surveys).

933. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
     June 02, 2025 - burden: completed in < 10 minutes Experimental design: • • • Placement: beginning versus end of CAHPS … survey Mode: phone versus web elicitation Multiple rounds 24 www.cahps.ahrq.gov Learning … nationally representative internet panel Stratified sampling of panelists Elicitation Protocol Respondents … 34 • • • Narrative matters An illustration from the elicitations • “Based on your survey

934. Comparative Reports on Hospitals | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
     December 01, 2022 - This survey collects safety, quality, and resource use information related to inpatient care management … the Centers for Medicare and Medicaid Services (CMS), and the American Hospital Association’s Annual Survey … Publicly available data from CMS, the Leapfrog Hospital Survey, and secondary data sources are weighted … includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS … Hospital Survey.

935. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=23
     May 26, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys

936. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=10
     AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys

937. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=17
     AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys

938. What Will Be the Subject of Your Health Care Quality Report? | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/plan/subject.html
     December 01, 2022 - Department of Health : For the Health Plan Performance Report, the Utah Department of Health rotates the survey … The report presents CAHPS survey results for adults one year, then for children the next.

939. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Quigley (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-pt-narratives-support-px-strategy-quigley.pdf
     June 02, 2025 - Experience Strategy (Webcast) - Quigley Patient Narrative Research Insights Insights About Child HCAHPS Survey … Narrative Data Should Be Used Along With Closed-ended Data • Most comments refer to Child HCAHPS survey … comments were associated with global ratings, controlling for closed-ended questions, child and respondent … characteristics 21 Patient Narrative Research Insights - Insights About Child HCAHPS Survey Comments … on Pediatric Inpatient Experiences Children’s Hospital in Academic Medical Center Child HCAHPS Survey

940. Appendix III (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiia.html
     June 01, 2010 - by Domain Data Source: Consumer Survey Respondent: Consumer or Proxy Mode of Data Collection … : Consumer survey Respondent: Consumer or Proxy Mode of Data Collection: Face-to-face structured … ] Version (PES MRDD) Data Source: Consumer survey Respondent: Consumer or Proxy Mode of Data … : Consumer survey Respondent: Consumer or Proxy Mode of Data Collection: Face-to-face structured … Currently Using: N/A Psychometric Testing: Ongoing Summary: Some domains and items common to the CAHPS