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901. AHRQ Views: New Guide Helps Developers and Users of Digital Healthcare Technologies Advance Equity | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/909.html
     April 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #556,  Concentration of Healthcare Expenditures … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … Speakers will discuss how they use feedback methods with CAHPS results to fully capture patient perspectives

902. AHRQ’s Surveys on Patient Safety Culture® for New Users - Rose Tyler (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-overview-webcast-tyler.pdf
     January 01, 2025 - + Custom Survey Items = Customized SOPS Survey • Optional SOPS supplemental items and/or custom … financial performance/operating margin if they had an EHR 2 Lower adverse events3 Higher Hospital CAHPS … as benchmarks by: ► Hospital Characteristics − Bed size − Teaching Status − Ownership − Region ► Respondent … Workplace Safety Supplemental Items (1) Topics D Ana lyses Linking Composite Measures with Site and/or Respondent … Core Surveys + Supplemental Items Why Use the SOPS Surveys?

903. SOPS™ Best Practices for Web-based SOPS Surveys Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
     June 12, 2019 - Caren Ginsberg giving an overview of AHRQ's perspective on the importance of survey methods. … For example, a Minnesota study of CG-CAHPS in six clinics compare results from surveys administered … Really, as a respondent, I'm not sure where to start. … As you know, the SOPS surveys are voluntary, and respondents who choose to take the survey may decide … In a confidential survey, you can have unique customized hyperlinks for each respondent, or you can have

904. Communication Measures: Hospital | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures2.html
     June 01, 2018 - 5.1 4.9 4.4 4.2 4.1 Source: Agency for Healthcare Research and Quality, Hospital CAHPS … ® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2009-2014. … Poor communication is defined as responded sometimes or never to the set of survey questions: "During

905. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=4
     June 12, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … There are also two other questions that ask about: The patient safety "grade" the respondent would … The number of events the respondent has reported in the last 12 months. … on Patient Safety Culture, although the items are different in the two surveys. … In addition, the medical office survey includes three items about respondent background characteristics

906. Why Child Health Measures? | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/why/index.html
     June 01, 2020 - Example: Although adolescents are reliable sources of information for surveys on some types of health … New components have been added to the Expanded CAHPS® Child Survey to assess the services provided to

907. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
     March 06, 2013 - ® Hospital Survey … For example, many hospitals ask patients to fill out surveys about their experiences in the hospital … One survey that you may hear about as an advisor is called the CAHPS® Hospital Survey (also called HCAHPS … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job. … The CAHPS® Hospital Survey asks patients to answer questions on how well health care providers did at

908. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/corebackgrnd.pdf
     January 01, 2013 - ®) surveys, a preliminary measure of availability also using items from the HEDIS CAHPS®, and measures … Similarly, field experience with the clinician-group level CAHPS® primary care survey is limited at … CAHPS® is a family of surveys of experiences of care, an aspect of patient- centeredness. … CAHPS®). … Surveys can be resource- intensive.

909. Learning from Patient Narratives Through Innovative Feedback Reporting Methods Webcast - Impact of the Intervention on Staff Experience (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-nembhard.pdf
     June 02, 2025 - of Health Care Management The Wharton School University of Pennsylvania Data Collection: Staff Survey … • 333 surveys returned ► Physician or Physician Assistant (N=59) ► Supervisor/Administrator (N=37) … (N=7) • 81% response rate 43% of reporting sample are clinicians 24 The Value of the Staff Survey … Impact of the Intervention on Staff Experience Data Collection: Staff Survey The Value of the Staff … Survey Data Finding 1: Respondents had multiple learnings from patient narratives that facilitate improvement

910. Final Progress Report: Identification and Dissemination of Best Practices for Patient-Centered Care (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/aboumatar-report.pdf
     January 01, 2024 - Respondents reported highly positive ratings for the conference: 98% agreed that they received … Ideas that respondents intended to apply related to discharge strategies, rounding strategies … The CAHPS Hospital Survey: development, testing, and use. … The CAHPS database. https://www.cahps.ahrq.gov/cahpsidb/default.aspx. … (Recent unpublished data ) 17 https://www.ahrq.gov/cahps/cahps-database/cg-database/index.html ACKNOWLEDGEMENTS

911. An Introduction to Assessing Practices: Issues to Consider (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-12-intro-to-assessing-practices.pdf
     September 01, 2015 - Assessment_Patient_Assessment_of_Care_for_Chronic_Conditions.pdf • Patient satisfaction and experience: o CAHPS … You may want to survey staff satisfaction about the work environment, skills staff members have, and … Patient surveys can be broad (e.g., clinician/group CAHPS®) or specific to certain types of transformations … (e.g., Patient Assessment of Chronic Illness Care, CAHPS® Patient- Centered Medical Home Survey). … (Patient of variables other) survey, etc.)

912. National Center for Excellence in Primary Care Research | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/index.html
     Health Systems, CAHPS tools and surveys, HCUP data, MEPS data, Social Determinants of Health database

913. Implementing Team Approaches for Improving Diabetes Care in Health Centers | Agency for Healthcare Research and Quality
     www.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
     December 01, 2020 - Practice Climate Survey (n=249; RR=81%) in 2011. … Patients’ Experiences of Care: CG-CAHPS Communication (k=6). … Slide 16 Patient Survey Respondent Characteristics: Education and Language (n=907) Image: Bar graph … shows the following Patient Survey respondent characteristics: Education: 8th grade or less: … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys

914. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/overview/background/appendix-b2.html
     December 01, 2009 - Renal Disease              No Failed Measures FAMILY EXPERIENCES WITH CARE HEDIS CAHPS … ® for Children Without Chronic Conditions              No Failed Measures HEDIS CAHPS® for … experience of care (adolescent reported) 5 4-6 19 5 3-6 19 5 4-7 19 FEC-4 Dental CAHPS … 19 MOST INTEGRATED HEALTHCARE SYSTEMS MIH-2 Medical home measure using subset of HEDIS CAHPS … ® MEDICAID 4.0 survey items 5 4-7 16 5 4-6.5 16 7 5-8.5 16 AVAILABILITY OF SERVICES

915. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/overview/background/appendix-a1.html
     December 01, 2009 - BMI Body mass index CAHMI Child and Adolescent Health Measurement Initiative CAHPS … Major Depressive Disorder MDE Major Depressive Episode MEPS Medical Expenditure Panel Survey … Healthcare Safety Network NICU Neonatal Intensive Care Unit NIS National Immunization Survey … NPI National provider information NR Not Reported NSCH National Survey on Children's

916. Why Child Health Measures (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/chtoolbx/why/why.doc
     January 01, 2004 - Example: Although adolescents are reliable sources of information for surveys on some types of health … New components have been added to the Expanded CAHPS® Child Survey to assess the services provided to

917. ARRA Delivery System Initiative | Agency for Healthcare Research and Quality
     www.ahrq.gov/practiceimprovement/delivery-initiative/arragrantee-magill.html
     December 01, 2017 - Assessing Patient Experience with a Comprehensive Care Management Program: A Pilot Test of the CAHPS-PCMH … Survey. … Here I Go Again: Questionnaires. Epic Users Group; 2012. Magill M, Members NAC, eds. … Patients' experience in a patient-centered medical home: results from a pilot test of the new PCMH-CAHPS

918. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
     December 01, 2017 - help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share and competitiveness

919. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/overview/background/methods.html
     December 01, 2009 - Effectiveness Data and Information Set (HEDIS) Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) surveys, a preliminary measure of availability also using items from the HEDIS CAHPS®, and measures … for children with major depressive disorder; and (4) remove from the set the clinician-group level CAHPS … ® primary care survey. … Similarly, field experience with the clinician-group level CAHPS® primary care survey is limited at this

920. Final Progress Report: Using Health Risk Appraisal To Prioritize Primary Care Interventions (pdf file)
     www.ahrq.gov/sites/default/files/2024-12/nagykald-mold-report.pdf
     January 01, 2024 - The HRA improved the patient-centeredness of care as measured by the CAHPS PCC-10 survey (P=0.05). … Control patients completed the HRA questionnaire and a self-administered survey but did not receive … ) survey separately from the HRA. [25] We calculated a composite score from selected CAHPS survey … 1.0 survey measures. … The HRA improved the patient-centeredness of care as measured by the CAHPS PCC-10 survey (P=0.05).