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881. Distribute Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/distribute/index.html
     September 01, 2017 - enrollees have it in time for the open enrollment season, you may not have enough time to conduct your own survey … But you could ask your plans to share their HEDIS ® scores, which include results of the CAHPS ® survey

882. Language Access Plan for the Agency for Healthcare Research and Quality | Agency for Healthcare Research and Quality
     www.ahrq.gov/policy/electronic/plain-writing/language-access.html
     July 01, 2025 - AHRQ’s family of patient safety Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys … are provided to institutions in Spanish so Spanish-speaking patients can complete surveys. … The Hospital CAHPS survey is also available in Russian, Chinese, and Vietnamese on the website of CMS … Further, the CAHPS surveys are also translated into Spanish. … Translate AHRQ consumer publications into Spanish and publish the patient surveys called CAHPS in Spanish

883. AHRQ Strategic Plan for Health System Transformation To Optimize Health, Functional Status, and Well-Being Among Older Adults (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/priority-populations/aging-well-strategic-plan.pdf
     August 01, 2024 - (MEPS), Consumer Assessment of Healthcare Providers and Systems (CAHPS®), Health Plan Survey Database … /cahps-database/hp-database/index.html https://www.ahrq.gov/cahps/cahps-database/hp-database/index.html … • The National Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … • AHRQ’s Surveys on Patient Safety Culture (SOPS®), which ask healthcare providers and other staff … The surveys can be used to raise awareness of and improve an organization’s patient safety culture.

884. Strategy 6A: Open Access Scheduling for Routine and Urgent Appointments | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
     March 01, 2020 - Table 6.A-1 shows aggregated results from surveys fielded in 2016. Table 6.A-1. … How often respondents got needed care: Percent answering never or sometimes   2016 Adult 6- … Month Survey 3.0 2016 Child 6-Month Survey 3.0 2016 Adult 12/6-Month Survey 2.0 Getting … Got appointment for check-up or routine care as soon as needed 6% 6% 8% Source: CAHPS … CAHPS data indicated that access to appointments remained a source of frustration for patients; this

885. Measures: Family Experiences With Care Coordination Measure Set (FECC) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/CHIPRA_15-P002-EF-revised.pdf
     March 01, 2015 - experiences from the Clinician and Groups Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS … Table: Validation of developed indicators using access composite and overall provider rating from CG-CAHPS … There were 600 completed surveys in Washington and 609 in Minnesota. … Toward an understanding of variations in findings and methods across three national surveys. … (Accessed at https://cahps.ahrq.gov/surveys-guidance/cg/instructions/index.html.)

886. Center for Quality Improvement and Patient Safety (CQuIPS) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cpi/centers/cquips/index.html
     October 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Program Surveys on Patient Safety Culture

887. Children/Adolescents | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/childrenadolescents.html
     January 01, 2011 - Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs CAHPS … Child Hospital Survey (Child HCAHPS) Toolkit Center for Health Literacy Promotion Uses AHRQ Tool

888. Understanding SOPS Surveys: A Primer for New Users (Webcast) Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
     June 01, 2022 - CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety, Agency for Healthcare Research … Assessment of Healthcare Providers and Systems, or CAHPS. … optional supplemental items that users may add to assess content in areas not included in the core questionnaires … So if a respondent answers Strongly Agree or Agree, that's considered a good answer. … So in the first analysis, we linked Hospital SOPS to Hospital CAHPS, or HCAHPS, patient experience survey

889. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=27
     June 12, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys

890. Appendix III (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiij.html
     June 01, 2010 - Data Source: Consumer Survey Respondent: Consumers Mode of Data Collection: Face-to-face structured … Tool or Measure Set: Wisconsin Department of Health and Family Services Parent/Guardian Questionnaire … for Community Integration Program I and Brain Injury HCBS Waivers Data Source: Survey Respondent … Respondent: Consumer Mode of Data Collection: Mail survey Total Items/indicators: 10 HCBS … ® Consumer Assessment of Healthcare Providers and Systems (CAHPS® is a registered trademark of the

891. Understanding the CMS Patient Safety Structural Measure Requirements for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cms-patient-safety-measure-hospitals-webcast.pdf
     July 08, 2025 - Social Science Analyst, CAHPS and SOPS Programs Agency for Healthcare Research and Quality Naomi Yount … annually or every two years with pulse surveys during non-survey years B: Conduct analysis of serious … annually, or every two years with pulse surveys on target units during non-survey years. … ” • The AHRQ Surveys on Patient Safety Culture (SOPS) Hospital Survey is listed as an example of an … Answer: Pulse surveys are sent on a more frequent basis, during non-hospital wide survey years.

892. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-version-2-resource-list.pdf
     December 01, 2024 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Agency for Healthcare Research and Quality Updated December 2024 https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and after a patient’s stay as well as specific resources … and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

893. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Updated May 2023 SOPS Community Pharmacy Survey Resource List 1 https://www.ahrq.gov/sops/surveys … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … ®) surveys to assess the quality of health plans, medical groups, and other organizations has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

894. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
     March 06, 2013 - ® Hospital Survey.) … For example, many hospitals ask patients to fill out surveys about their experiences in the hospital. … One survey that you may hear about as an advisor is called the CAHPS® Hospital Survey (also called HCAHPS … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job. … The CAHPS® Hospital Survey asks patients to answer questions on how well health care providers did at

895. References | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/ref.html
     June 01, 2010 - Abuse of adults age 60+: The 2004 survey of State adult protective services. … State Health Policy Survey Report 2007 Dec;1(1). … What is a survey? 2nd ed. … Alexandria, VA: American Statistical Association, Survey Research Methods Section; 2004. … For more information on these and all the CAHPS® tools, go to http://www.ahrq.gov/cahps/index.html .

896. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/explain/communicate/trust.html
     December 01, 2022 - The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

897. Displaying the Data in a Health Care Quality Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/display/index.html
     May 01, 2019 - For example, if you are reporting results to a survey item that has multiple responses, don’t segment … Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. Pages 9-11. … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf .

898. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=24
     AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys … researchers who have a background or interest in using national health surveys. … The MEPS Survey Background provides basic information on the surveys that preceded MEPS as well as … , and availability of the survey data.

899. Factors Contributing to Sustainment Outcomes in Four States (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/factors-contributing-sustainment.pdf
     August 31, 2015 - Improvements in quality measure reporting infrastructure Quality reporting Not sustained Fielding the CAHPS-CG … Demonstration staff shared knowledge gained from (1) fielding the CAHPS-CG PCMH survey (which was tested … As a result, under the new PCMHI, the state expanded the use of a hybrid CAHPS-CG PCMH survey1 and offered … data collection. 1 Alaska implemented the CAHPS-PCMH … Hence, the state refers to the survey as a hybrid CAHPS-PCMH. 3 Maryland Maryland used its

900. AHRQ Subcommittee of the National Advisory Council on Healthcare Quality Measurement: Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/nac/snac-executive-summary.pdf
     October 19, 2021 - The SNAC encouraged the AHRQ to develop surveys or leverage existing surveys (e.g., Patient-Reported … Pancholi served as a survey statistician on the Medical Expenditure Panel Survey (MEPS) for 10 years … The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) AHRQ first launched the CAHPS® … The CAHPS program is currently in its fifth stage, referred to as CAHPS V, which continues the work … of earlier CAHPS grants (I-IV).