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  1. www.ahrq.gov/patient-safety/settings/long-term-care/index.html
    September 01, 2021 - AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care CAHPS ® Nursing Home Survey … The surveys are developed from the patient’s perspective on what’s important to measure. … Nursing Home Survey on Patient Safety Culture is a staff-administered survey that helps nursing homes
  2. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
    May 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care … Reporting the items Survey users can report items separately or create a composite by adding the responses … Survey users can also create a composite for the two counseling items (MH3 and MH4) by adding responses
  3. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
    May 01, 2021 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services … Reporting the items Survey users can report items separately or create a composite by adding the responses … Survey users can also create a composite for the two counseling items (MH3 and MH4) by adding responses
  4. www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/measuring-safety-culture.pdf
    May 13, 2025 - es po nd en ts re po rti ng p os iti ve sa fe ty cl im at e 80% Response Rate 29,793 respondents … Social Science Analyst, CAHPS and SOPS Programs Agency for Healthcare Research and Quality Joann Sorra … Project Director, User Network for CAHPS and SOPS Vice President, Westat AHRQ’s Surveys on Patient … financial performance/operating margin if they had an EHR 2 Lower adverse events3 Higher Hospital CAHPS … (PSCHO) • Safety Attitudes Questionnaire (SAQ) • Safety, Communication, Operational Reliability,
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
    November 02, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs The CAHPS … Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/cahps-database/ … http://www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/results-enrollee-population.html … http://www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/results-enrollee-population.html … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.
  6. www.ahrq.gov/ncepcr/reports/2024-annual-report/recent-grants-systems.html
    May 01, 2024 - : RAND Corporation Expands the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey … Among other activities, this study looks at how primary care practices use the CG-CAHPS survey and patient-centered … medical home items during PCMH transformation, and assesses how pay-for-performance impacts CAHPS survey … Examines the impact that COVID-19 has had on digital healthcare expansion in primary care, using a set of surveys … It includes a set of surveys of individuals and households, their medical providers, and employers across
  7. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter5.html
    June 01, 2014 - Users are cautioned that even though individual items from surveys are mapped to particular domains, … It also maps individual measure items (i.e., survey questions or questionnaire components) to each domain … Consumer Assessment of Healthcare Plans and Systems—Adult Primary Care 1.0 (CAHPS) maps to 5 of the 7 … Client Perception of Coordination Questionnaire (CPCQ) maps to 5 of the 7 domains. Measure #10. … As a result, the CAHPS survey may, for example, be more appropriate for evaluating this component of
  8. www.ahrq.gov/contact/support.html
    AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys
  9. www.ahrq.gov/patient-safety/settings/ambulatory/index.html
    June 01, 2025 - Quality & Patient Safety Programs by Setting: Ambulatory Care Ambulatory Surgery Center (ASC) Survey … on Patient Safety Culture is a staff-administered survey that helps ambulatory surgery centers assess … CAHPS ® Clinician & Group Survey was developed by AHRQ and designed to measure patients’ experiences … The surveys are developed from the patient’s perspective on what’s important to measure. … Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-unc-webcast-intro.pdf
    December 18, 2019 - CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … Carolina Health Care Laura Gray (moderator), MPH Senior Study Director User Network for the AHRQ Surveys
  11. www.ahrq.gov/topics/data.html
    data sets, including the Healthcare Cost and Utilization Project and the Medical Expenditure Panel Survey … Health Systems Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Program Data
  12. www.ahrq.gov/pqmp/measures/simple-febrile-seizure.html
    August 01, 2021 - Section 5, Table 11; Figures 1-2  (PDF, 227 KB) Section 7, Tables 12-15  (PDF, 133.3) Toolkit: CAHPS … Child Hospital Survey (Child HCAHPS) Toolkit
  13. www.ahrq.gov/topics/inpatient-care.html
    A Model for Sustaining and Spreading Safety Interventions About the Toolkit Development CAHPS … Child Hospital Survey Measures Eliminating CLABSI, A National Patient Safety Imperative: Final
  14. www.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
    January 01, 2020 - One of the limitations of an annual CAHPS survey as a measurement tool is the lag time between the … the "Getting Timely Appointments, Care, and Information" composite measure in the Clinician & Group Survey … A run chart can show different data collection points plotted over time for a specific survey question … frequent time intervals, managers can discern how process improvement interventions relate to changes in survey … It depends in part on how frequently you monitor your CAHPS scores and other quality measures.
  15. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight13supp.pdf
    June 01, 2015 - support Financial incentives AK 3 36 1 PCMH principles and transformation, quality measures, CG-CAHPS … Abbreviations used in Appendix: ADHD: Attention deficit hyperactivity disorder BMI: Body mass index CG-CAHPS … : Consumer Assessment of Healthcare Providers and Systems, Clinician & Group Surveys CYSHCN: Children
  16. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6f-ondemand.html
    April 01, 2023 - and EDs, but it also has the potential to improve members' experiences with care, as reflected in the CAHPS … As shown in the chart below, results from the CAHPS Health Plan Survey Database 2015 2 suggest that … Results from the CAHPS Health Plan Survey Database 2015   Survey item: Got urgent care … agencies and individual health plans from October 2014 through June 2015 submitted directly to the CAHPS … The CAHPS Medicare Managed Care results were obtained from the Centers for Medicare & Medicaid Services
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/research-meeting-agenda-prems-proms-91724.pdf
    September 17, 2024 - experience measures (PREMs), such as AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) surveys, are patient reports about their experiences with their healthcare. … The event will bring together CAHPS survey users, researchers, healthcare organization leaders, patient
  18. www.ahrq.gov/faqs/index.html?page=5
    June 12, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … These characteristics are essential because the survey asks respondents about patient safety and quality … Spanish-speaking respondents from different countries. … other culture surveys. … there are supplemental items that users may add to assess content in areas not included in the core questionnaire
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
    January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray … SOPS Core Survey + SOPS Supplemental Item Sets = Customized SOPS Survey 17 SOPS Supplemental … Mardon et al, 2010 Higher Hospital CAHPS patient experience scores4 4. … Thomas et al, 2012 Survey Materials • AHRQ SOPS website: www.ahrq.gov/sops ► Survey Forms − English … and Spanish − PDF and Word ► Survey Items and Composite Measures ► Survey User's Guide − Gives step-by-step
  20. www.ahrq.gov/pqmp/measures/tobacco-use.html
    August 01, 2021 - Use and Help Form—References (PDF, 18 KB) Materials Written Statement (PDF, 52 KB) Toolkit: CAHPS … Child Hospital Survey (Child HCAHPS) Toolkit

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