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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/chtoolbx/indicators/Indicators-At-A-Glance-Matrix_revised.doc
June 02, 2025 - Timeli-ness
Safety
Other
Established Measures
Consumer Assessment of Health Plans (CAHPS … Child and Adolescent Health Measurement Initiative (CAHMI)
Young Adults Health Care Survey … (YAHCS)
Promoting Healthy Development Survey (PHDS)
Title V Maternal … Programs (TITLE V)
Mental Health Measures
Experience of Healthcare and Outcomes Survey
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www.ahrq.gov/patient-safety/reports/hotline/conclusios6.html
May 01, 2016 - Third, the presence of alternative mechanisms for reporting at the hospital level (discharge surveys) … Another alternative AHRQ might explore would be to expand the patient experience survey to incorporate … or Press Ganey surveys).
… Usability survey (post-submission by Web). … Note: CAHPS = Consumer Assessment of Healthcare Providers and Systems; PSES = patient safety evaluation
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.doc
September 01, 2011 - M:\8486\8486.01.02.30\CAHPS KIT Surveys\Spanish\Nursing Home\1653b_Discharged_Resident to WP 8.24.11. … doc - 2/2/2018 - 12:17 PM - lt
CAHPS® Nursing Home Survey
Version:
Discharged Resident Instrument
Language … : Spanish
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1 … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet
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www.ahrq.gov/topics/surgery.html
CAHPS Outpatient and Ambulatory Surgery Survey This survey from AHRQ's Consumer Assessment of Healthcare … Ambulatory Surgery Center Survey on Patient Safety Culture This AHRQ Survey on Patient Safety Culture … of use patterns, post-surgical complications, hospital cost savings, and patient experience-of-care surveys
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www.ahrq.gov/topics/ambulatory-care-and-surgery.html
Quality & Patient Safety Programs by Setting: Ambulatory Care
Antibiotic Stewardship Toolkits
CAHPS … Outpatient and Ambulatory Surgery Survey
Community-Acquired Pneumonia Clinical Decision Support … SSI
Operating Room Procedures During Inpatient Stays, 2018
SOPS Ambulatory Surgery Center Survey
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www.ahrq.gov/news/newsletters/e-newsletter/912.html
May 01, 2024 - ET: Listening to the Voice of the Patient: Using Multiple Feedback Methods To Complement CAHPS Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ET: Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey and Workplace Safety Item Set will … highlight how the Indiana Hospital Association used AHRQ’s Surveys on Patient Safety Culture® (SOPS® … ) Hospital Survey and Workplace Safety Supplemental Item Set to assess patient safety culture and
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-ginsberg.pdf
January 01, 2012 - GINSBERG
Background and Overview:
Value and Efficiency in Healthcare
Caren Ginsberg, PhD
Director, CAHPS … Center for
Quality Improvement and Patient Safety (CQuIPS)
to release the items as supplements to the Surveys
-
www.ahrq.gov/policymakers/chipra/overview/background/references.html
April 01, 2025 - Clinician & Group Survey and Reporting Kit 2008. Survey and Reporting Kits [Nov.4, 2008.]. 11. … Children 2007 National Health Interview Survey National Health Interview Survey [Jan. 2009; http://www.cdc.gov … Agency for Healthcare Research and Quality CAHPS®. … The CAHPS® Benchmarking Database Comparative Data. … CAHPS® . 66.Agency for Healthcare Research and Quality CAHPS® National Benchmarking Database.
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www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/toolcon/index.html
June 01, 2020 - Existing Measurement Sets
Advantages of Using Established Measures
Quality Measures in State Reports
CAHPS … ®: Consumer Assessment of Health Plans
Expanded CAHPS® 3.0 Child Survey
Children with Chronic Conditions … Support
Child and Adolescent Health Measurement Initiative (CAHMI): Promoting Healthy Development Survey … User Support
Child and Adolescent Health Measurement Initiative (CAHMI): Young Adult Health Care Survey … Wisconsin
Mental Health Quality Measures
Overview
Experience of Care and Health Outcomes Survey
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-4.html
October 01, 2013 - Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 19: Connection to resource (Continuity of Care Practices Survey – Practice Level [CCPS-P]) … Domain
Cost/efficiency (clinic/clinician-patient)
Data source
Clinic/clinician survey … Notes
Principles of the measure may be adapted from work by CAHPS Patient Centered Medical Home survey … :
http://www.ahrq.gov/cahps/surveys-guidance/cg/pcmh/index.html
Similar to measure WW in patient-community
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www.ahrq.gov/sdoh/clas/index.html
July 01, 2023 - CAHPS Ambulatory Care Improvement Guide
The CAHPS Ambulatory Care Improvement Guide is a comprehensive … other providers seeking to improve their performance in the domains of patient experience measured by CAHPS … surveys of ambulatory care.
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www.ahrq.gov/topics/dental-and-oral-health.html
CAHPS Dental Plan Survey Measures
Emergency Department Visits Involving Dental Conditions
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-ASC-webcast-2023-0509-intro.pdf
January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - INTRO
SOPS Ambulatory Surgery Center Survey:
What You Need … Senior Study Director
User Network for SOPS,
Westat
Moderator
Caren Ginsberg, Ph.D.,
Director, CAHPS … SOPS,
Westat
4
Agenda
• Overview of AHRQ’s Patient Safety Priorities and Programs
• SOPS ASC Survey
-
www.ahrq.gov/news/newsletters/e-newsletter/958.html
May 01, 2025 - New Survey Measures End-of-Life Care Experiences AHRQ recently released the CAHPS End-of-Life Care Survey … Intended respondents are caregivers of adults who received end-of-life care. … Survey developers used an extensive process to develop the survey, including a literature review, technical … For questions, contact the CAHPS User Network via email or call 1-800-492-9261. … Since 1996, MEPS has collected data from patients, providers and employers through a series of annual surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - are the SOPS Surveys? … are composed of standardized questions —
core items that support the comparability of survey content … • Focus on:
► The diagnostic process
► Accurate diagnoses
► Communication around
diagnoses
19
Survey … financial performance/operating margin if they had an EHR2
Lower adverse events3
Higher Hospital CAHPS … Set for Hospitals and Medical Offices
Diagnostic Safety Supplemental Item Set for Medical Offices
Survey
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www.ahrq.gov/action-alliance/resources/foundational-area.html
March 01, 2025 - AHRQ Surveys on Patient Safety Culture® (SOPS®) and Additional Resources These surveys are focused … Contents Patient and Family Engagement AHRQ Consumer Assessment of Healthcare Providers and Systems (CAHPS … providers seeking to improve their performance in the domains of patient experience measured by the CAHPS … surveys of ambulatory care. … Organizations can use this brief questionnaire to examine the number and nature of patient handling injuries
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-standardized-quality-measures.pdf
June 02, 2025 - Measure (eCQM) Resource Center
NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®)
CAHPS … ® Clinician and Group Survey Database
Measure specifications
Measure specifications provide detailed … ListMeasures
https://ecqi.healthit.gov/ecqms
https://www.ncqa.org/hedis/measures/
https://www.ahrq.gov/cahps … /cahps-database/index.html
https://www.cms.gov/Medicare/Coding/ICD10/ICD-10Resources
https://www.ama-assn.org
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www.ahrq.gov/topics/nursing-homes.html
Emergency Department Visits
AHRQ’s Safety Program for Nursing Homes: On-Time Prevention
CAHPS … Nursing Home Family Member Survey Measures
Center to Advance Palliative Care (CAPC) COVID-19 Response … Quality of Long-Term Care
Nursing Home Antimicrobial Stewardship Modules
SOPS Nursing Home Survey
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/CHIPRA_1415-P010-1-EF.pdf
March 01, 2015 - the Measure
Research shows that patient- and family-centered care, as measured by patient experience surveys … indicated that the Child HCAHPS is easily understandable.
3
Measure Development and Testing
The Child CAHPS … CAHPS design
principles were followed throughout. … In addition, the developers administered 60 surveys by phone and
performed behavioral coding and analyzed … ● HCAHPS surveys are sampled from the general patient population, and thus, there usually is not a
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-schlesinger.pdf
April 01, 2022 - Inferences About Narrative Impact, Learning Curves & Diffusion
37
38
Diffusion and Exposure 1:
Staff Survey … Maximize Leverage
39
Analysis of the Intervention Impact on
Patient Experience
• Measured by survey … responses to CG-CAHPS questions and composites
► Access measures
► Office Staff performance
► Provider … Communication
► Care Coordination
• Data collected for pre- and post-intervention period: total of 9551 respondents … 2021-April 2022
• Analyzed using Difference-in-Difference Regression Models
► Compare changes in survey