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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/cousins_introslides.pdf
    October 29, 2013 - Using the AHRQ Pharmacy Survey on Patient Safety Culture 1 1 Using the AHRQ Pharmacy Survey on … , Project Director, User Network for the Consumer Assessment of Healthcare Providers and Systems (CAHPS …   Latest addition to Surveys on Patient Safety Culture (SOPS) family of surveys:    Hospital … Survey on Patient Safety Culture Nursing Home Survey on Patient Safety Culture Medical Office … Survey on Patient Safety Culture Surveys and related material available at: http://www.ahrq.gov
  2. www.ahrq.gov/talkingquality/resources/podcasts-webinars.html
    December 01, 2022 - Glahn from the Pacific Business Group on Health discusses the factors underlying differences in the CAHPS … "rating of care" measure for PPOs and HMOs and the implications for reporting survey results across … Listen to the interview (19 min, 59 sec); Transcript (209 KB) Use of "Roll-ups" to Report CAHPSSurvey Results and Other Quality Measures Marc Elliott and David Kanouse from RAND talk about the use
  3. www.ahrq.gov/teamstepps-program/curriculum/implement/pre/measure.html
    January 01, 2024 - It is easy to administer a questionnaire. … Results from an employee safety culture survey can depict how communication is perceived. … these measures because staff who do not respond may have different views of the safety culture than respondents … If you use a safety culture survey in a small organization or for a unit with a limited number of staff … available at AHRQ's CAHPS website .
  4. www.ahrq.gov/patient-safety/quality-measures/index.html
    August 01, 2023 - National Scorecard on Hospital-Acquired Conditions Surveys on Patient Safety Culture Quality and … Review System AHRQ Quality Indicators™ Consumer Assessment of Healthcare Providers and Systems (CAHPS
  5. www.ahrq.gov/patient-safety/settings/esrd/index.html
    May 01, 2021 - AHRQ's Quality & Patient Safety Programs by Setting: End-Stage Renal Disease (ESRD) Clinics The CAHPS … In-Center Hemodialysis Survey asks adults with end-stage renal disease about their experiences with … The Centers for Medicare & Medicaid Services (CMS) began national implementation of this survey in 2014
  6. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2b.html
    June 01, 2010 - Prevalence Total Score Notes Parent's Experience With Shared Decisionmaking CAHPS … their experiences with family-centered care regarding their children with chronic conditions CAHPS … 3 4 3 5 15 Respondent is caregiver proxy, not recipient. … 3 4 13 "Touched in a way you don't like" (anyone) People living with respondent … who hurt, pester, scare, or anger him/her Schalock Quality of Life Questionnaire 4
  7. www.ahrq.gov/topics/behavioral-health.html
    March 01, 2022 - Behavioral Health Data Consumer Assessment of Healthcare Provider and Systems (CAHPS ) Surveys on Mental … The Consumer Assessment of Healthcare Provider and Systems (CAHPS) Mental Healthcare Surveys include … a survey of patients' access to mental healthcare and survey of patients' experience of behavioral healthcare … These surveys can be used for all patients receiving care for mental, emotional, or behavioral health … (PDF, 599 KB) Medical Expenditure Panel Survey (MEPS) The Medical Expenditure Panel Survey (MEPS
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
    June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language … : English Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … After P-HL54 Must use P-HL53 if using this item 4/1/2017 Page 1 Document No. 2157-3a www.ahrq.gov/cahps … 4/1/2017 Page 9 Document No. 2157-3a www.ahrq.gov/cahps
  9. References (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/14-diagnostic-safety-toolkit-references.pdf
    November 24, 2020 - CAHPS Health Literacy Item Sets. Content last reviewed January 2018. … Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/cahps/surveys- guidance … Medical Office Survey on Patient Safety Culture. Content last reviewed May 2021. … /surveys-guidance/item-sets/literacy/index.html https://www.ahrq.gov/sops/surveys/medical-office/index.html … Provider Feedback Survey 1. Sustersic M, Gauchet A, Kernou A, et al.
  10. www.ahrq.gov/news/newsletters/e-newsletter/911.html
    April 01, 2024 - ET: Listening to the Voice of the Patient: Using Multiple Feedback Methods To Complement CAHPS Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ET: Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey and Workplace Safety Item Set will … highlight how the Indiana Hospital Association used AHRQ’s Surveys on Patient Safety Culture® (SOPS® … )  Hospital Survey and  Workplace Safety Supplemental Item Set  to assess patient safety culture and
  11. www.ahrq.gov/topics/hospitals.html
    CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Decolonization Hospital Survey on Patient
  12. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra_15-p002-ef.pdf
    March 01, 2015 - experiences from the Clinician and Groups Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS … Table: Validation of developed indicators using access composite and overall provider rating from CG-CAHPS … There were 600 completed surveys in Washington and 609 in Minnesota. … (Accessed at https://cahps.ahrq.gov/surveys-guidance/cg/instructions/index.html.) … Table: Validation of developed indicators using access composite and overall provider rating fromCG-CAHPS
  13. www.ahrq.gov/patient-safety/reports/hotline/conclusios6.html
    May 01, 2016 - Third, the presence of alternative mechanisms for reporting at the hospital level (discharge surveys) … Another alternative AHRQ might explore would be to expand the patient experience survey to incorporate … or Press Ganey surveys).   … Usability survey (post-submission by Web). … Note: CAHPS = Consumer Assessment of Healthcare Providers and Systems; PSES = patient safety evaluation
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/chtoolbx/indicators/Indicators-At-A-Glance-Matrix_revised.doc
    June 02, 2025 - Timeli-ness Safety Other Established Measures Consumer Assessment of Health Plans (CAHPS … Child and Adolescent Health Measurement Initiative (CAHMI) Young Adults Health Care Survey … (YAHCS) Promoting Healthy Development Survey (PHDS) Title V Maternal … Programs (TITLE V) Mental Health Measures Experience of Healthcare and Outcomes Survey
  15. www.ahrq.gov/topics/ambulatory-care-and-surgery.html
    Antibiotic Stewardship Toolkits CAHPS Outpatient and Ambulatory Surgery Survey Community-Acquired … SSI Operating Room Procedures During Inpatient Stays, 2018 SOPS Ambulatory Surgery Center Survey
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.doc
    September 01, 2011 - M:\8486\8486.01.02.30\CAHPS KIT Surveys\Spanish\Nursing Home\1653b_Discharged_Resident to WP 8.24.11. … doc - 2/2/2018 - 12:17 PM - lt CAHPS® Nursing Home Survey Version: Discharged Resident Instrument Language … : Spanish For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1 … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet
  17. www.ahrq.gov/topics/surgery.html
    CAHPS Outpatient and Ambulatory Surgery Survey This survey from AHRQ's Consumer Assessment of Healthcare … Ambulatory Surgery Center Survey on Patient Safety Culture This AHRQ Survey on Patient Safety Culture … of use patterns, post-surgical complications, hospital cost savings, and patient experience-of-care surveys
  18. www.ahrq.gov/news/newsletters/e-newsletter/912.html
    May 01, 2024 - ET: Listening to the Voice of the Patient: Using Multiple Feedback Methods To Complement CAHPS Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ET: Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey and Workplace Safety Item Set will … highlight how the Indiana Hospital Association used AHRQ’s Surveys on Patient Safety Culture® (SOPS® … )  Hospital Survey and  Workplace Safety Supplemental Item Set  to assess patient safety culture and
  19. www.ahrq.gov/policymakers/chipra/overview/background/references.html
    April 01, 2025 - Clinician & Group Survey and Reporting Kit 2008. Survey and Reporting Kits [Nov.4, 2008.]. 11. … Children 2007 National Health Interview Survey National Health Interview Survey [Jan. 2009; http://www.cdc.gov … Agency for Healthcare Research and Quality CAHPS®. … The CAHPS® Benchmarking Database Comparative Data. … CAHPS® .  66.Agency for Healthcare Research and Quality CAHPS® National Benchmarking Database.
  20. www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/toolcon/index.html
    June 01, 2020 - Existing Measurement Sets Advantages of Using Established Measures Quality Measures in State Reports CAHPS … ®: Consumer Assessment of Health Plans Expanded CAHPS® 3.0 Child Survey Children with Chronic Conditions … Support Child and Adolescent Health Measurement Initiative (CAHMI): Promoting Healthy Development Survey … User Support Child and Adolescent Health Measurement Initiative (CAHMI): Young Adult Health Care Survey … Wisconsin Mental Health Quality Measures Overview Experience of Care and Health Outcomes Survey

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