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  1. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-child.html
    December 01, 2018 - Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Access Population version … : Child Download these items: English ( Word , 31 KB ) Users of the CAHPS Clinician & Group Survey
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-hospital-survey-workplace-item-set-webcast-intro.pdf
    May 23, 2024 - SOPS State Hospital Association Webcast - Introduction Using AHRQ’s SOPS® Hospital Survey and Workplace … Lead Research Associate and Communications Lead User Network for AHRQ Surveys on Patient Safety Culture … Westat Moderator Jonathan Bakdash, Ph.D., Social Science Analyst, CAHPS and SOPS Programs Agency … Instrument Development and Analysis Lead User Network for the AHRQ Surveys on Patient Safety Culture … patient safety culture, job satisfaction, and intent to leave • Q&A 4 Using AHRQ’s SOPS® Hospital Survey
  3. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-tools-2024.pdf
    January 01, 2024 - Web: ahrq.gov/health-literacy-toolkit Healthcare Providers and Systems (CAHPS®) is a suite of surveysCAHPS® surveys play an important role as a quality improvement (QI) tool for healthcare organizations … surveys of ambulatory care. … Web: https://www.ahrq.gov/cahps/ quality-improvement/index.html Making Informed Consent an Informed … http://ahrq.gov/pressureinjuryprevtraining http://ahrq.gov/ontimeltc 6 \Safety Culture/Teamwork Surveys
  4. www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/improvement-data.html
    July 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Improvement Data Previous Page Next Page … Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview … meaningfully use the Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey … Child HCAHPS scores at the state level, the states were provided with a deidentified raw dataset of survey
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
    August 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0/3.1: Narrative Comments Population … version: Child Learn about the CAHPS Patient Narrative Item Sets . … Placing the items in the survey: Insert these supplemental items before the "About Your Child and … You" section of the survey.
  6. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
    April 01, 2022 - Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions … Population version: Child Learn more about the CAHPS Children With Chronic Conditions Item … Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the … CC2—CC4 are not included in the HEDIS version of this survey. CC4.   … CC2—CC4 are not included in the HEDIS version of this survey. CC5.
  7. www.ahrq.gov/sops/events/webinars/sops-primer.021920.html
    May 01, 2022 - Understanding SOPS Surveys: A Primer for New Users February 19, 2020 Summary Speakers … Speakers described the SOPS program, surveys, supplemental items, databases, and resources available … CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)  Westat … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  8. www.ahrq.gov/news/newsletters/e-newsletter/955.html
    April 01, 2025 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #559,  Average Annual Total Expenses … CAHPS Health Plan Survey Database Drives Quality Improvement . Register for Upcoming Webinars . … CAHPS Health Plan Survey Database Drives Quality Improvement AHRQ’s Consumer Assessment of Healthcare … Providers and Systems (CAHPS) Health Plan Survey Database offers national patient experience data from … Access the  CAHPS Health Plan Survey Database . Register for Upcoming Webinars May 7, 1–2:30 p.m.
  9. www.ahrq.gov/sops/webcasts/nursing-home-survey.html
    June 01, 2022 - SOPS Nursing Home Survey: What You Need To Know (Webcast) May 3, 2022 Summary Speakers … AHRQ webcast focused on use of the Surveys on Patient Safety Culture™ (SOPS®) Nursing Home Survey to … the benefits of participating in AHRQ’s SOPS Nursing Home Survey Database. … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  10. www.ahrq.gov/pqmp/measures/child-hcahps.html
    August 01, 2021 - Sub-Domain:  Patient Experience PQMP COE:  CEPQM Associated NQF # and Name:  2548, Child Hospital CAHPS … Toolkit:  CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
  11. www.ahrq.gov/sops/webcasts/hospital_workplace_safety.html
    December 01, 2023 - on Patient Safety Culture Summary This AHRQ webcast introduced the new  Surveys on Patient Safety … Hospitals can use the survey items as a supplement to the SOPS Hospital Survey to assess the extent … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Safety Supplemental Items for the SOPS Hospital Survey (PDF, 1.6 MB)   Naomi Yount (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  12. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fullreport.pdf
    March 01, 2018 - ®) Child 12-month Survey (CAHPS, 2017). … The vast majority (147 out of 154) of the LEP respondents were Spanish-speaking, as the FECC Survey … The surveys were administered by the RAND Corporation Survey Research Group (RAND SRG), Santa Monica … CAHPS Clinician and Group Survey; 2017. … Available at https://www.ahrq.gov/cahps/surveys- guidance/cg/index.html.
  13. www.ahrq.gov/es/programs/index.html?page=2
    More CAHPS The CAHPS program aims to advance our scientific understanding of patient experience … Medical Expenditure Panel Survey (MEPS) MEPS is a set of large-scale surveys of families and individuals
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
    November 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service The CAHPS … The Intervention Customer service standards are already embedded in many of the CAHPS survey questions … Results of Interventions at Harvard Pilgrim: Performance on CAHPS Measures CAHPS Item (from Health … Plan Survey 3.0): In the last 12 months, how much of a problem was it to get the help you needed when … The CAHPS Ambulatory Care Improvement Guide 6.Q. STANDARDS FOR CUSTOMER SERVICE 6.Q.1.
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
    November 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service The CAHPS … The Intervention Customer service standards are already embedded in many of the CAHPS survey questions … Results of Interventions at Harvard Pilgrim: Performance on CAHPS Measures CAHPS Item (from Health … Plan Survey 3.0): In the last 12 months, how much of a problem was it to get the help you needed when … The CAHPS Ambulatory Care Improvement Guide 6.Q. STANDARDS FOR CUSTOMER SERVICE 6.Q.1.
  16. www.ahrq.gov/sops/events/webinar/asc-use-012121.html
    February 01, 2024 - How To Use the AHRQ SOPS Ambulatory Surgery Center Survey To Improve Patient Safety (Webcast) … from the 2020 SOPS ASC Survey Database, discussed how to administer the survey, and described how to … Speakers also highlighted the benefits of participating in the SOPS ASC Survey Database. … CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Teamwork_in_QI_2012_02_01_Transcript.pdf
    January 01, 2012 - Vincent College and consultant to the CAHPS User Network. … can also access other quality improvement resources, such as case studies detailing the use of CAHP survey … The CAHPS User Network also offers free technical assistance and can be reached by calling the CAHPS … That’s cahps, the number one, at a-h-r-q.gov [cahps1@ahrq.gov]. … joining us today and we look forward to bringing you more stories and experiences from users of CAHP surveys
  18. www.ahrq.gov/sops/events/webinars/value-efficiency.html
    October 01, 2018 - Quality (AHRQ) hosted a webcast featuring the new  Value and Efficiency Supplemental Item Sets for the SurveysSurveys are completed by clinical and nonclinical staff. … improvements based on survey findings. … Division Director, CAHPS ® Division Center for Quality Improvement and Patient Safety Agency for … Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Introduction
  19. www.ahrq.gov/cahps/news-and-events/events/webinar-121024.html
    December 01, 2024 - Recording Summary This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) program featured a moderated discussion with three CAHPS team members, who shared their research insights … Senior Health Policy Researcher  RAND Insights About Child HCAHPS Survey Comments on Pediatric Inpatient
  20. www.ahrq.gov/sops/events/webinars/dxsafety.html
    June 01, 2022 - Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Research and Quality (AHRQ) AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Program (PDF, 556 KB … Safety Supplemental Items for the SOPS Medical Office Survey (PDF, 2 MB)   Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

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