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741. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Health Literacy | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
     January 01, 2018 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Health Literacy Population … Users of the CAHPS ® Clinician & Group Survey are free to incorporate supplemental items in order to … Always After core question 17   Related Content Health Literacy CAHPS … Clinician & Group Survey

742. AHRQ Sitemap | Agency for Healthcare Research and Quality
     www.ahrq.gov/sitemap.html
     September 15, 2025 - Healthcare Database for Research (SyH-DR) Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Mental Disorders Medical Expenditure Panel Survey … Network of Patient Safety Databases AHRQ Quality Indicator Tools for Data Analytics Surveys … Key Contacts AHRQ Microsites Action Alliance Antibiotic Use CAHPS … Populations Questions Shared Decision Making Social Determinants of Health (SDOH) Surveys

743. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/1-intro-sops-hospital-survey-2-0-Webcast.pdf
     October 30, 2019 - Survey 2.0 Webcast October 30, 2019 1:00-2:00 PM ET Need Help? … Director, SOPS and CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare … Project Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Laura … (moderator) Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) … Westat Agenda • Overview from AHRQ • AHRQ SOPS Hospital Survey 2.0 • Q&A 5

744. Specific Tools To Support Change (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/g2_pdi_specifictoolstosupportchange.pdf
     January 01, 2011 - Reference Guide for Adult Surveys is a standardized reference guide that summarizes adult surveys … developed by the CAHPS Consortium. … In addition, the survey asks respondents about their willingness to recommend the facility: • Question … Short Survey Short surveys are intended to provide just enough simple and prompt feedback to indicate … /survey-materials/survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials

745. Specific Tools To Support Change (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
     January 01, 2011 - Reference Guide for Adult Surveys is a standardized reference guide that summarizes adult surveys … developed by the CAHPS Consortium. … In addition, the survey asks respondents about their willingness to recommend the facility: Question … Short Survey Short surveys are intended to provide just enough simple and prompt feedback to indicate … /survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials http

746. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/scores/scoring.html
     June 01, 2016 - Patient-Level “Yes or No” A “yes or no” question is not as simple when it is a response to a survey … The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … An alternative approach is to present the percentage of respondents who gave each of the answers. … the Centers for Medicare & Medicaid Services displays only one of several possible responses for the CAHPS … Hospital Survey.

747. Step 5: Set the Stage for Conducting the Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Set-the-Stage-for-Conducting-the-Survey.html
     December 01, 2019 - survey project: Step 1: Form a Project Team .  … The implementation of a CAHPS survey involves a number of different decisions and tasks covering a wide … What is the target response rate and minimum number of completed surveys required for each organization … For how long will you field the survey? Which questionnaires will you use? … Do you need to translate English questionnaires into other languages?

748. Commonwealth Fund Uses AHRQ Resources To Help Assess U.S. Health System Performance | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/multicenter-0701.html
     October 01, 2014 - AHRQ Prevention Quality Indicators and Hospital Consumer Assessment of Health Providers and Systems (H-CAHPS … The CAHPS® benchmarking database was used for the H-CAHPS composites. … Studies Impact Case Study Identifier: Multi-Center-07-01 AHRQ Product(s): CAHPS … , Healthcare Cost and Utilization Project (HCUP), Medical Expenditure Panel Survey (MEPS),

749. Patient Safety in Medical Offices: Using SOPS Tools to Drive Improvement | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/using-sops-tools-090925.html
     September 01, 2025 - Description This 1-hour webcast highlighted how the University of Georgia Health Center used AHRQ’s Surveys … on Patient Safety Culture® (SOPS®) Medical Office Survey and resources to implement and track progress … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … (Moderator) Lead Research Associate and Communications Lead User Network for the AHRQ Surveys on Patient … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

750. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
     August 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments Population … version: Adult Learn about the CAHPS Patient Narrative Item Sets . … Placing the items in the survey: Insert these supplemental items before the "About You" section of … the survey.

751. SOPS™ Value and Efficiency Supplemental Items for Hospitals and Medical Offices Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
     January 09, 2018 - I'm the project director for the contract that supports AHRQ's CAHPS and SOPS surveys and provides technical … Webcast later this week on CAHPS. … If you'd like to be able to attend that, it's an introduction to the CAHPS surveys, the Consumer Assessment … to assess how well the survey items or questions were understood by potential respondents and how easily … You can enter in your respondent-level data, your survey-level data, and then it will automatically

752. Strategies for Improving Patient Experience with Ambulatory Care: Rapid Referral Programs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6e.pdf
     July 07, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Rapid Referral Programs The CAHPS … July 2017 (updated) https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html The CAHPS … JAMA 1999;282(3):261-6. 2 2016 CAHPS Health Plan Survey Chartbook. … Adult Medicaid Survey 5.0, 2016.

753. Best Practices for Administering SOPS® Surveys (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/best-practices-012424.html
     February 01, 2024 - best practices for using the Surveys on Patient Safety Culture® (SOPS®). … Speakers discussed the SOPS Surveys and Databases, getting started on administering the surveys, and … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … for Administering SOPS Surveys (PDF, 1.6 MB)   Lisa Huddleston (Moderator), Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

754. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Access | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-adult.html
     December 01, 2018 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Access Population version … : Adult Download these items: English ( Word , 31.2 KB ) Users of the CAHPS Clinician & Group Survey

755. Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/best-practices-103024.html
     November 01, 2024 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey (Webcast) … on Patient Safety Culture® (SOPS®) Hospital Survey to enhance its patient safety journey. … Representatives described their strategies for administering the SOPS Survey and explain how their survey … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

756. SOPS Ambulatory Surgery Center Survey: What You Need to Know (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/asc-webcast.html
     February 01, 2024 - SOPS Ambulatory Surgery Center Survey: What You Need to Know (Webcast) April 27, 2023 Summary … Surgery Center (ASC) Survey, including a review of the SOPS ASC program, survey administration, database … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … ASC Survey, Database and Resources (PDF, 1.2 MB)   Naomi Yount, Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

757. AHRQ’s Surveys on Patient Safety Culture® Program: An Overview for New Users (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/sops-primer-011525.html
     February 01, 2025 - AHRQ’s Surveys on Patient Safety Culture® Program: An Overview for New Users (Webcast) January … resources available, and the relationship of SOPS surveys to patient safety outcomes. … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … Surveys, Databases and Resources (PDF, 1 MB)     Naomi Yount, Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

758. | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/programs/index.html?page=4
     More CAHPS The CAHPS program aims to advance our scientific understanding of patient experience … Surveys on Patient Safety Culture® (SOPS®) The AHRQ Surveys on Patient Safety Culture® (SOPS®) program

759. 2018 National Healthcare Quality and Disparities Report Detailed Methods for the Medical Expenditure Panel Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-mepsmethods.pdf
     January 01, 2020 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … collects information for all people in the family responding unit by asking questions of the family respondent … questionnaire in 2000 to an interviewer-administered questionnaire starting in 2001. … It questions respondents about the care they received in the treatment of their diabetes. … comparable measures of disability to use with existing data of surveys included in the QDR (and previous

760. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
     June 02, 2025 - box that opens Type question here 3 Today’s Speakers Caren Ginsberg, PhD Director, SOPS and CAHPS … Patient Safety, AHRQ Theresa Famolaro, MPS, MS, MBA Senior Study Director User Network for the AHRQ Surveys … Safety Culture (SOPS) Westat Joann Sorra, PhD (moderator) Project Director User Network for the AHRQ Surveys … Westat 4 Agenda • Overview of AHRQ’s Patient Safety Priorities • The SOPS Ambulatory Surgery Center Survey … (ASC) • Survey Administration • Calculating and Presenting Results • Using Survey Results for Improvement