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401. CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/index.html
     April 01, 2022 - CAHPS Item Set for Children with Chronic Conditions The Item Set for Children with Chronic Conditions … Health Plan Survey may serve a relatively higher proportion of children with chronic conditions than … child questionnaires. … In 2007, the item set was integrated into the Child Medicaid Questionnaire and updated to make it consistent … with the 4.0 version of the survey.

402. Development of the CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
     March 01, 2017 - Development of the CAHPS Cancer Care Survey The CAHPS ® Cancer Care Survey was developed and … made several revisions to the survey, in part to make it more consistent with the CAHPS Clinician & … Group Survey. … Based on analyses of the field test results and input from the CAHPS Consortium, the survey was finalized … and approved by AHRQ for the CAHPS trademark in 2016.

403. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/20140115_DB/webcast_01_15_14_cg.html
     July 01, 2018 - Database, which accepts and aggregates CAHPS survey results voluntarily submitted by health plans and … Health Plan Survey and Clinician & Group Surveys. … CAHPS survey data .   … Reporting System Read CAHPS Clinician & Group Survey (CG-CAHPS) Chartbook (PDF, 373 KB) Read … CAHPS Health Plan Survey Chartbook (PDF, 373 KB)

404. NCQA's Version of the Health Plan Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html
     April 01, 2020 - Since January 1999, the CAHPS Health Plan Survey has been an integral part of NCQA's efforts to assess … NCQA uses the CAHPS Health Plan Survey 5.0 as part of the Experience of Care domain of HEDIS ® (the … consists of a core questionnaire plus several supplemental items.  … This version is typically designated with an "H" after the version number of the survey (e.g., CAHPS … Although the surveys are largely the same, the NCQA version of the Health Plan Survey differs in the

405. Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid: Final Report (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-238-fullreport.pdf
     October 01, 2019 - CAHPS offers alternate language surveys of the Child Medicaid Survey in Spanish. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS Health Plan Surveys; Child Medicaid Survey 5.0. 2012.

406. CAHPS for Merit-Based Incentive Payment System (MIPS) Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
     July 01, 2022 - CAHPS for Merit-Based Incentive Payment System (MIPS) Survey The CAHPS for MIPS Survey is a … version of the CAHPS Clinician & Group Survey for group practices participating in the Centers for Medicare … It replaces the CAHPS for Physician Quality Reporting System (PQRS) Survey. … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … No documentation for this survey is available on AHRQ's Web site.

407. Improving Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/index.html
     October 01, 2023 - Learn more: Using CAHPS Clinician & Group Survey Data . … Using CAHPS Health Plan Survey Data . … Analyze the results of CAHPS surveys to identify strengths and weaknesses. … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .

408. Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
     May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name … side of the questionnaire booklet … CAHPS Child Hospital Survey English Child_HCAHPS_English_Survey_954a.docx 5/12/2016 Survey Instructions … CAHPS Child Hospital Survey English Child_HCAHPS_English_Survey_954a.docx 10 5/12/2016 CAHPS® Hospital … Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey Instructions

409. Final Progress Report: Deaf People and Healthcare (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/barnett-report.pdf
     January 01, 2024 - Measures: CAHPS-ASL is based primarily on the CAHPS Physician and Group Surveys. … questions on emergency department use from the CAHPS Health Plan Surveys. … Barnett worked with mentors to develop research skills relayed to survey methods and surveillance. … surveys. … Issues in adapting the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys for use

410. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/executive-summary.html
     October 01, 2017 - 2017 CAHPS Health Plan Survey Chartbook Executive Summary Previous Page Next Page Table … Appendix A. 2017 Survey Respondents by State Appendix B. … the CAHPS Health Plan Survey. … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, researchers … by CAHPS Health Plan survey users.

411. Developing Invitation Messages that Increase Survey Response Rates - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-ahrq-cahps-program.pdf
     June 02, 2025 - Developing Invitation Messages that Increase Survey Response Rates - Ginsberg AHRQ’S CAHPS® PROGRAM … and providers 9 CAHPS Surveys: Patient Focus • CAHPS surveys are the gold standard for patient … • Surveys are developed using standardized methodology and research findings. 10 Goal of Survey … Administration Survey responsiveness Survey representativeness Many factors can influence survey … AHRQ’S CAHPS®PROGRAM AHRQ’s Core Competencies The AHRQ CAHPS Program CAHPS Research CAHPS Surveys

412. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Health Plan Survey (CAHPS stands for Consumer Assessment of Healthcare Providers and Systems) These … Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

413. Medicare Version of the Health Plan Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
     December 01, 2023 - has conducted the CAHPS Health Plan Survey with Medicare beneficiaries since 1998. … No documentation for this survey is available on the AHRQ website. … The results from the Medicare CAHPS surveys are published in the Medicare & You handbook and in the … Learn about the Medicare Advantage and Prescription Drug Plan CAHPS Survey . … Learn about the Fee-for-Service CAHPS Survey .

414. The CAHPS Ambulatory Care Improvement Guide: Determining Where to Focus Efforts to Improve Patient Experience (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/5-determining-focus/cahps-ambulatory-care-guide-section-5.pdf
     May 01, 2017 - surveys. … First, it calculates the percent of respondents in each of the response categories for a CAHPS composite … Small-Scale Surveys A small-scale survey can be used to drill down on the experience behind CAHPS scores … Resources for Small-Scale Surveys • Fowler FJ. Survey research methods. 4th ed. … Small-scale social survey methods. London: Continuum International; 2008. 5.D.

415. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data Webcast - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/01-listening-voice-of-patient-webcast-intro.pdf
     May 08, 2024 - Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data … Multiple Feedback Methods to Complement Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) Survey Data A Webinar Presented by the AHRQ CAHPS User Network Wednesday, May 8, 2024 1:00 – 2:00 … Program • Case Examples of Patient Feedback Methods for Complementing CAHPS Surveys • Panel Discussion … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

416. Summary and Next Steps in Response to Federal Register Notice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
     January 01, 2015 - Clinician & Group (CG-CAHPS) Survey. … This change would make the CG-CAHPS Survey consistent with surveys being implemented by the Centers … surveys. … composite measure that could be standardized across CAHPS surveys. … The combination of the core CG–CAHPS Survey with the PCMH Item Set constitutes the CAHPS PCMH Survey

417. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/1_dale_shaller_intro.pdf
     October 22, 2014 - products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences with care … Family of Surveys Facility Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory … Care Surveys Clinician & Group (CG-CAHPS) Health Plan Surgical Care ECHO® (Behavioral health) … CAHPS Database • Free service open to all users of CG-CAHPS and CAHPS Health Plan Surveys on a voluntary … CG-CAHPS Survey CG-CAHPS Comparison Data CG-CAHPS Percentile Distribution 2013 Adult Visit Version

418. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
     October 01, 2015 - 10/01/2015 Page 1 Introduction The CAHPS Hospital Survey (HCAHPS) and other CAHPS surveys are … Hospital Survey: Supplemental Items for the Adult Survey (available at https://cahps.ahrq.gov/surveys-guidance … Hospital Survey: Supplemental Items for the Adult Survey, available at https://cahps.ahrq.gov/surveys … /surveys-guidance/hospital/instructions/hospinstructions.html http://www.hcahpsonline.org/ CAHPS® Adult … Hospital Survey: Supplemental Items for the Adult Survey, available at https://cahps.ahrq.gov/surveys

419. An Update on the CAHPS Patient Narrative Item Sets - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
     November 16, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Intro An Update on the CAHPS Patient Narrative … & Group Survey • Preview of New Narrative Items Sets in Development • Questions and Answers 2 … that prompt survey respondents to tell a clear and comprehensive story about their experiences in their … own words • They are intended to complement the core set of closed-ended questions in a CAHPS survey … closed-ended survey questions 5 Today’s Speakers • Caren Ginsberg, Ph.D., Director CAHPS & SOPS

420. CAHPS Program: Improving Response Rates and Representativeness - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-intro.pdf
     June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Introduction AHRQ’s CAHPS Program: … Representativeness—An Overview of Web-First and Other Strategies A Webcast Presented by the AHRQ CAHPS … and SOPS Program Agency for Healthcare Research and Quality Julie Brown Senior Survey Researcher RAND … Program • Trends in Survey Response Rates • HCAHPS Survey Mode Experiment • CAHPS Medicare and CAHPS … Hospice Surveys • CAHPS Surveys at the Centers for Medicare and Medicaid Services (CMS) • Questions