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381. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
     March 15, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Q&A Session “Strategies for Improving CAHPS … Health Plan Survey Scores” A Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12: … 00 – 1:00 pm EDT www.cahps.ahrq.gov To Ask a Question 44 www.cahps.ahrq.gov CAHPS Ambulatory … •Evaluation Survey • Please complete the evaluation survey. Your feedback is important to us. … Ambulatory Care Improvement Guide CAHPS E-mail Updates Thank You!

382. CAHPS Child Hospital Survey-Using Data and New Narrative Items - The Child HCAHPS Narrative Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-martino.pdf
     January 01, 2023 - CAHPS Child Hospital Survey-Using Data and New Narrative Items - The Child HCAHPS Narrative Item Set … been developed for the CAHPS Clinician & Group Survey, CAHPS Health Plan Survey, and now Child HCAHPS … //www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item- sets/administering-child-hcahps-narrative-items.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf

383. About Measure Specifications and Reporting | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/about.html
     August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit About Measure Specifications and Reporting … Child Hospital Survey to introduce users to the questionnaire, survey instructions, data analysis programs … measures that comprise the CAHPS Child Hospital Survey. … protocol templates for mail, telephone and email data collection, and instruction on tracking returned questionnaires … Once surveys have been administered, the Preparing Data from CAHPS Surveys for Analysis provides step-by-step

384. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (Beta) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-121720.html
     December 01, 2023 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (Beta) December 17, 2020 Summary … Speakers Recording Summary AHRQ's new CAHPS Clinician & Group Visit Survey 4.0 (beta) asks … by the survey, and how it differs from the Clinician & Group Survey 3.0. … Learn more: CAHPS Clinician & Group Survey . Speakers Caren Ginsberg, Ph.D. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

385. CAHPS Cancer Care Supplemental Items (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-access-english-557-1a.docx
     June 02, 2025 - CAHPS Cancer Care Supplemental Items CAHPS® Cancer Care Survey Supplemental Items: Access Population … : Adult Supplemental Items for the CAHPS® Cancer Care Survey Topic: Access Population Version: … Adult Language: English Users of the CAHPS® Cancer Care Survey are free to incorporate supplemental … These supplemental items can be inserted into any of the three versions of the Cancer Care Survey. … Document No. 557-1a Page 2 www.ahrq.gov/cahps

386. The Rationale for Case Mix and Mode Adjustments - Elliott (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-case-mix-mode-adjustments-webcast-elliott.pdf
     June 02, 2025 - Surveys: Overview • CAHPS surveys provide comparative information about the patient experience dimension … Hospice CAHPS, but not Medicare Advantage CAHPS • Survey mode protocol can affect responses in 2 ways … , where all aspects of care over 6 months are being evaluated ► Some surveys like Hospice CAHPS or Child … HCAHPS must consider both respondent and patient characteristics − Respondent characteristics are … Surveys Outline CAHPS Surveys: Overview What Is Case-Mix Adjustment (CMA) and Why is it Done?

387. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
     November 01, 2023 - The item set can be added to the CAHPS Child Hospital Survey . … Questions in the Narrative Item Set for the Child Hospital Survey The Child Hospital Narrative Item … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents. Anticipated response time. … Brief History The CAHPS team began work on a new Narrative Item Set for the CAHPS Child Hospital Survey

388. Section 1: About the CAHPS Ambulatory Care Improvement Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
     February 01, 2020 - What are CAHPS surveys? … All CAHPS surveys are standardized, which means that results can be compared by survey users across the … surveys: the CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey. … ) or other CAHPS surveys. … Table 1-2 Core composite measures in the CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey

389. Questions and Answers About the Outpatient Mental Health Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/webinar-101724/webcast-questions.html
     December 01, 2024 - drawn from an  October 2024 CAHPS webcast  introducing the Outpatient Mental Health Survey. … The survey is trademarked, so to be able to refer to it as a CAHPS survey, use of the entire survey is … Users can adapt specific questions as long as they do not refer to the survey as a CAHPS survey. … My hospital system uses a vendor to collect patient experience surveys. … Vendors are free to administer all CAHPS surveys.

390. AHRQ’s CAHPS Surveys: The Rationale for Case Mix and Mode Adjustments (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-060524.html
     June 01, 2024 - AHRQ’s CAHPS Surveys: The Rationale for Case Mix and Mode Adjustments (Webcast) June 5, 2024 … Recording Summary This webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) program discussed the rationale for adjusting CAHPS survey results by case mix and distribution mode … surveys. … Surveys: The Rationale for Case Mix and Mode Adjustments (Webcast) (1:01:42)

391. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
     June 02, 2025 - use with the CAHPS Clinician & Group Survey (CG- CAHPS) … • The Elicitation Protocol is intended to:  Prompt survey respondents to tell a clear and comprehensive … Clinician & Group Survey: 1. … 20 www.ahrq.gov/cahps Implementation Guidance Document https://www.ahrq.gov/cahps/surveys-guidance … /item-sets/elicitation/index.html 21 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation

392. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-050824.html
     June 01, 2024 - Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data … Speakers described how additional feedback methods complement CAHPS data, and how this integration of … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … Surveys (PDF, 566 KB)   Donna Richardson, M.S. … Surveys (PDF, 566 KB)   Dale Shaller, M.P.A.

393. Participating in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What You Need To Know (AHRQ-CMS Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-042121.html
     May 01, 2021 - Participating in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What … (HCBS CAHPS) Survey Database . … Speakers reviewed the HCBS CAHPS Survey and discussed the benefits and steps involved in participating … The HCBS CAHPS Survey Database is a joint project between the Agency for Healthcare Research and Quality … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

394. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
     December 01, 2023 - Development of the CAHPS Child Hospital Narrative Item Set The CAHPS Child Hospital Narrative … Item Set enables users of the CAHPS Child Hospital Survey to elicit a short, coherent story from the … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited … Hospital Survey. … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment

395. AHRQ's CAHPS Program: Addressing Emerging Needs for Patient Experience Measurement and Improvement (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-091323.html
     October 01, 2023 - ® ) program hosted a free webcast about how the agency’s CAHPS Consortium is addressing survey stakeholders … Topics of the webcast include: The value of AHRQ's CAHPS program and its use of survey results to … Efforts to improve CAHPS survey design and administration methods. … The development of new surveys in response to emerging information needs. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

396. 2024 Child HCAHPS Survey Database Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-infographic.pdf
     January 01, 2024 - 2024 Child HCAHPS Survey Database Executive Summary 2024 Child Hospital Survey Database The 2024 … Consumer Assessment of Hea lthcare Providers and Systems (CAHPS®) Child Hospital Survey Database includes … 7,250 survey responses voluntarily submitted by 40 hospitals. … /cahps-database/2024-child-hcahps-chartbook.pdf For more information on the CAHPS Child Hospital Survey … /cahps-database/2024-child-hcahps-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

397. CAHPS Cancer Care Supplemental Items (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-sdm-english-557-5a.docx
     June 02, 2025 - CAHPS Cancer Care Supplemental Items CAHPS® Cancer Care Survey Supplemental Items: Shared Decision … Making Population: Adult Supplemental Items for the CAHPS® Cancer Care Survey Topic: Shared Decision … Making Population Version: Adult Language: English Users of the CAHPS® Cancer Care Survey are free … These supplemental items can be inserted into any of the three versions of the Cancer Care Survey. … Document No. 557-5a Page 3 www.ahrq.gov/cahps

398. Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-237-fullreport.pdf
     October 01, 2019 - CAHPS offers alternate language surveys of the Child Medicaid Survey in Spanish. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … 17 CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted.

399. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
     October 01, 2018 - surveys to be administered. … And AHRQ relies heavily on the CAHPS Consortium for technical oversight of the CAHPS surveys, moving … It’s a structured series of open-ended questions and it is intended to prompt respondents to tell their … And they collect the surveys; they interpret the surveys for those that are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but the next step is to roll

400. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Bakdash (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-2023hcbs-survey-webcast-bakdash.pdf
     June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Surveys CAHPS Surveys Measuring patient experience of care in different settings Experience with Providers … Surveys CAHPS Surveys Measuring patient experience of care in different settings Experience with … Surveys Quality improvement Public reporting Certification and recognition Value-based purchasing … ) About CAHPS: Patient Experience CAHPS Surveys Uses for CAHPS Surveys