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341. The CAHPS User Network | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/user-network/index.html
     May 01, 2016 - The CAHPS User Network The CAHPS User Network is the principal source of CAHPS survey products … , information about CAHPS-related products and services, technical assistance for survey users, and networking … surveys. … and the use of CAHPS surveys to improve quality. … Comparative information based on aggregated results for the CAHPS Health Plan Survey and the CAHPS Clinician

342. Participating in the CAHPS Child Hospital Survey Database | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/child-hcahps-database/participate.html
     March 01, 2025 - Participating in the CAHPS Child Hospital Survey Database All children's hospitals and inpatient … pediatric departments that administer CAHPS Child Hospital (Child HCAHPS) Survey are invited to submit … CAHPS survey instrument. CAHPS data file. … Benefits of Participating in the CAHPS Child Hospital Survey Database Organizations that contribute their … Survey instruments must include all core questions from the CAHPS Child Hospital Survey.

343. Understanding CAHPS® Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-closing.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Closing Using the Webcast Console to Submit … Question and Answer ► Select Q&A ► Type question in the box that opens Type question here 41 CAHPS … GovDelivery Listserv • Want to stay up-to-date on all things CAHPS? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 43 mailto:cahps1 … @westat.com https://www.ahrq.gov/cahps/index.html

344. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
     October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement Using the 12-Month CG-CAHPS … Links to short surveys (five minutes or less) are emailed to panel members. … Results - Providers CG-CAHPS Data Returned Surveys 0 1 2 3 4 5 6 7 8 9 10 Overall Rating (9 + 10 … and respectful CG-CAHPS Results – Clerks and Receptionists Dean Listens Dean Listens Survey on … Helpfulness Survey Results Actions CG-CAHPS Results - Providers CG-CAHPS Results - Providers

345. CAHPS ECHO Survey Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
     May 01, 2018 - CAHPS ECHO Survey Measures For more information: Reporting Measures from the CAHPS ®  ECHO Survey

346. CAHPS Bibliography | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/bibliography/index.html
     November 01, 2024 - CAHPS Bibliography Browse or search for publications about the development and use of CAHPS surveys … (CAHPS®) Clinician and Group Survey 3.1?. … (CAHPS®) Clinician and Group Survey 3.1? … How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic … How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic

347. Understanding CAHPS® Surveys: A Primer for New Users Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
     February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic Understanding CAHPS® Surveys: A Primer … Surveys Measuring patient experience of care in different settings Experience with Providers Clinicians … Surveys Quality improvement Public reporting Certification and recognition Value-based purchasing … Health services research Resources to Support Survey Users CAHPS Ambulatory Care Improvement Guide … Free technical assistance Web site: Surveys, Administration methods, FAQs CAHPS Database

348. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
     January 01, 2022 - 8 Percentage Distribution of 2022 Survey Respondents by State CAHPS Health Plan Survey … RESPONDENT UTILIZATION DATA Table C-1. 2022 CAHPS Health Plan Survey Respondent Utilization Data … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/fielding-the-survey-hp50-2013 … Medicaid Respondent Characteristic Highlights Percentage Distribution of 2022 Survey Respondents

349. Appendix III: Compendium of Measures and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiii.html
     June 01, 2010 - Summary: Baseline survey was administered by telephone to both treatment and control groups participating … Baseline survey addresses household characteristics, experiences with unpaid help, experiences with paid … Plan Survey child questionnaires. … Supplemental Items for Adult Questionnaires in 2007. … Summary: Under the CAHPS® II grants, the CAHPS® Team has developed a set of survey items that focus

350. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
     January 01, 2014 - either the CAHPS Clinician & Group Surveys or the Health Plan Surveys. … The survey data, along with survey administration information and a copy of the questionnaire, are submitted … of CAHPS surveys. … This displays the percent of survey respondents who chose the most positive score for the “getting timely … The vendor conducts the survey, and they provide the survey results for each respondent to us in a certain

351. 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
     January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary 2020 Health Plan Survey Database … rate their health plan based on the 2020 Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) Health Plan Survey Database. … Highest Scoring Measure How Well Doctors Communicate 82 percent of CHIP respondents indicated … Lowest Scoring Measure Getting Needed Care 55 percent of Adult Medicaid respondents indicated that

352. Recent Insights Into CAHPS Survey Modes and Response Rates | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-111919.html
     December 01, 2019 - Recent Insights Into CAHPS Survey Modes and Response Rates November 19, 2019 Summary Speakers … respondents represent the patient population. … CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … and Quality AHRQ's CAHPS ® Program (PDF, 353 KB)   Marc Elliott, Ph.D. … Recent Insights into CAHPS Survey Modes and Response Rates (PDF, 872 KB)

353. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
     July 21, 2025 - Browse Supplemental Items for CAHPS Surveys Users of standardized CAHPS surveys may incorporate supplemental … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to … next › Next › last » Last » Item Number Title Population Survey

354. Development of the Patient-Centered Medical Home Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
     November 01, 2020 - Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0. … The team revised the draft questionnaires based on the findings from the cognitive interviews. … CG-CAHPS 12-Month Survey 2.0.

355. CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.pdf
     April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument CAHPS® Nursing Home Survey Version … the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

356. Understanding CAHPS Surveys: A Primer for New Users (January 2018) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-011818.html
     April 01, 2022 - Understanding CAHPS Surveys: A Primer for New Users (January 2018) January 11, 2018 Summary … surveys. … Speakers explained how CAHPS surveys focus on patients' priorities and build on current research in survey … Surveys (PDF, 207 KB) How Are Survey Results Used? … (PDF, 435 KB) How Are CAHPS Surveys Administered?  

357. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/6-2023hcbs-survey-webcast-closing.pdf
     June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … /cahps/surveys- guidance/hcbs/index.html • AHRQ Guide to Quality Improvement: https://www.Agency for … /index.html • CMS HCBS CAHPS Survey and Technical Assistance Materials • HCBS CAHPS Survey (English) … : https://www.medicaid.gov/medicaid/quality-of- care/downloads/cahps-home-and-community-based-services-survey … /surveys-guidance/hcbs/index.html https://www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html https:/

358. Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
     May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS Child Hospital Survey English Child_HCAHPS_English_Survey_954a.docx 5/12/2016 Survey Instructions … CAHPS Child Hospital Survey English Child_HCAHPS_English_Survey_954a.docx 10 5/12/2016 CAHPS® Hospital

359. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=1
     June 12, 2025 - What do CAHPS® surveys measure? … Why use a CAHPS® survey to assess patient experience? … The CAHPS® surveys were developed with scientific rigor. … The CAHPS® Database is the national repository for data from the CAHPS family of surveys. … The CAHPS Database contains respondent-level survey data, characteristics of entities surveyed (e.g.,

360. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/2_Janice_Ricketts_slides_12-28.pdf
     January 01, 2014 - Database 14 • CAHPS Health Plan Survey Database – 15 years of data (1998 – 2013) – Over 5.6 million … respondents – Adult and Child Medicaid/CHIP, Medicare • CAHPS Clinician & Group Survey Database … – 3 years of data (2010 – 2012) – Over 1.5 million respondents – Adult and Child 12-Month Survey, PCMH … respondents who chose the most positive score for a given item response scale. … distribution of scores for all response options and allow users to run custom displays by selected respondent