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301. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Fry (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-development-overview.pdf
     June 02, 2025 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Fry DEVELOPMENT & OVERVIEW OF THE … 4.0 (beta) Clinician & Group Survey 3.0 Development / Testing Pending field test Complete CAHPS Trademark … Pending Yes Surveys Versions Adult Adult, Child Survey Languages Spanish & English Spanish & English … CAHPS Supplemental items Not yet available Available online CAHPS Narrative items Under development … • Surveys • User guidance • Description of development • Comparison of Clinician & Group Survey versions

302. CAHPS 2024 Research Meeting Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2024-virtual-research-meeting-summary-prems-proms.pdf
     January 01, 2024 - Approximately 450 CAHPS survey users, researchers, healthcare organization leaders, patient advocates … PREMs (collected via the CAHPS Clinician & Group Survey) and PROMs are collected up to one week prior … ) which captures cancer registry data from the Medicare Health Outcomes Survey, and SEER- CAHPS, which … links cancer registry data with responses from the Medicare version of the CAHPS Health Plan Survey … Additionally, they must find ways to reduce the respondent burden of too many surveys.

303. Understanding CAHPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-011123.html
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users (Webcast) January 11, 2023 Summary … research in survey development and administration, and discussed how organizations use survey results … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … Westat Rockville, MD Administering & Using CAHPS Surveys (PDF, 731 KB)   Dale Shaller, M.P.A … ® Surveys: A Primer for New Users (1:01:29)

304. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) 2022 Virtual Research Meeting Summary: Assessing Patient Experience for Insights into Enhancing Equity in Healthcare (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
     January 01, 2022 - The CAHPS Hospice Care Survey is an effective tool for assessing the care experience. … methods other than email. 9 3. … Data presented were from the 2021 Medicare CAHPS Survey. … (MA & PDP) CAHPS Survey. … where responses vary among patients of different racial/ethnic identities, limitations within the respondent

305. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/4_Rick_Evans_slides_41-46.pdf
     January 01, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement The Practice Engagement Model … CAHPS Consortium The CAHPS Family of Surveys Clinician & Group Surveys (CG-CAHPS) CAHPS Surveys … CG-CAHPS Core Measures CG-CAHPS Survey Versions Factors to Consider in Selection Profile of … Survey Results Actions CG-CAHPS Results - Providers CG-CAHPS Data Questions Using CG-CAHPS … Slide 10.pdf CG-CAHPS Survey Versions

306. 2021 CAHPS Health Plan Survey Database Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021_chartbook_infographic.pdf
     January 01, 2021 - 2021 CAHPS Health Plan Survey Database Infographic CAHPS 2021 Health Plan Survey Database Infographic … https://cahpsdatabase.ahrq.gov/files/2021CAHPSHealthPlanChartbook.pdf For more information on the CAHPS … Health Plan Survey Database: https://www.ahrq.gov/cahps/cahps-database/index.html https://cahpsdatabase.ahrq.gov … /files/2021CAHPSHealthPlanChartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

307. What is Patient Experience and How Does CAHPS Measure It? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
     June 02, 2025 - Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey 20 Examples of CAHPS … 5.0 ► CAHPS In-Center Hemodialysis Survey ► CAHPS Cancer Care Surveys • Visit https://yourcahps.rand.org … to assemble your customized survey https://yourcahps.rand.org/ HOW ARE CAHPS SURVEYS ADMINISTERED … Health Outcomes Business Outcomes CAHPS Survey Principles CAHPS Core Surveys: Some Examples Patient … Items Customizing Your CAHPS Survey with the Your CAHPS Survey Tool HOW ARE CAHPS SURVEYS ADMINISTERED

308. Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLEARY (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/03-outpt-mhs-webcast-cleary.pdf
     January 01, 1998 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLEARY Overview of CAHPS Mental Health … health care services for the CAHPS Clinician & Group Survey and the CAHPS Health Plan Survey ► New … in 2024: CAHPS Outpatient Mental Health Survey ► In progress: CAHPS Inpatient Survey; field testing … Consumer Assessment of Behavioral Health Services (CABHS) survey. 1999 Tested 3 surveys—CABHS, MHSIP … of CAHPS Mental Health Surveys Early History of CAHPS Mental Health Care Surveys Experience of Care

309. CAHPS: Assessing Healthcare Quality From the Patient's Perspective (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
     July 01, 2022 - Surgery Survey Finally, CAHPS surveys are available in both English and Spanish; AHRQ encourages the … Learn more about: ■ CAHPS surveys ■ CAHPS supplemental items Development of the CAHPS Surveys CAHPS … ■ CAHPS surveys consist of a core set of questions that are administered to all respondents in a … ■ Descriptions of CAHPS surveys ■ Formatted surveys, evidence-based guidance on survey administration … that have administered the following surveys: ■ CAHPS Health Plan Survey for Medicaid and CHIP populations

310. 2024 Child HCAHPS Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-chartbook.pdf
     January 01, 2024 - information about the survey measures can be found here: https://www.ahrq.gov/cahps/surveys-guidance … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/childhpsurvey.html https://www.ahrq.gov/pqmp … Average number of respondents per hospital (range: 4 to 1,214) 181 Average number of surveys administered … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … /wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf Child HCAHPS Survey

311. 2025 CAHPS Research Meeting Agenda (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-research-meeting-agenda-2025.pdf
     January 01, 2025 - 2025 CAHPS Research Meeting Agenda 1 08/28/2025 AGENDA STRENGTHENING PARTNERSHIPS WITH PATIENTS … What roles can patients and families play in designing surveys that truly capture their healthcare experiences … IDEO • Participant Q/A: Susan Edgman-Levitan, Moderator Part I: Engaging Patients and Families in Survey … The CAHPS Survey Development Process: It All Starts with Patients, Families, and Communities • Introduction … Survey Development Process: Julie Brown, Senior Study Director and Director, RAND Survey Research Group

312. Supplemental Health Literacy Items for the CAHPS Health Plan Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.pdf
     June 02, 2025 - Supplemental Health Literacy Items for the CAHPS Health Plan Survey 12/1/2017 Page 1 Document No. … 2157-3b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Health Plan Survey 5.0 … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Health Plan Survey 5.0 Supplemental … ® Health Plan Survey 5.0

313. Using the Trademarked CAHPS Name | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
     April 01, 2024 - Securing the Trademark for a New Survey or Item Set CAHPS surveys and supplemental items have been … For example: CAHPS Health Plan Survey. CAHPS Clinician & Group Survey. … by AHRQ, developed the CAHPS Clinician & Group Survey." … If you are fielding a patient experience survey based on a CAHPS survey, please refer to the guidelines … on modifying and naming CAHPS surveys . 1. 

314. Archived CAHPS Webcasts | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webcasts.html
     August 01, 2025 - Archived CAHPS Webcasts CAHPS webcasts inform survey users about products and related resources … Survey (Child HCAHPS) Database (Webcast) (March 23, 2022) Understanding CAHPS Surveys: A Primer for … 6, 2020) Understanding CAHPS Surveys: A Primer for New Users (January 22, 2020) Recent Insights into … (April 18, 2019) Understanding CAHPS Surveys: A Primer for New Users (Webcast)—Annual Refresher (January … 3, 2018) Understanding CAHPS Surveys: A Primer for New Users (January 11, 2018) CAHPS Moving Forward

315. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
     March 01, 2016 - CAHPS Surveys: Sorting Fact from Fiction Rebecca Anhang-Price Policy Researcher; Associate Director … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Brady, and welcome everyone to our podcast on "CAHPS Surveys: Sorting Fact from Fiction." … Results from CAHPS surveys, as you know, are increasingly being reported to the public. … We are continuing to enhance CAHPS surveys to meet users’ needs all the time.

316. About the CAHPS Ambulatory Care Improvement Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/1-about/cahps-ambulatory-care-guide-section-1.pdf
     May 01, 2017 - What are CAHPS surveys? … All CAHPS surveys are standardized, which means that results can be compared by survey users across … surveys: the CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey. … HCAHPS) or other CAHPS surveys. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance

317. Developing Invitation Messages That Increase CAHPS Survey Response Rates | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
     November 01, 2019 - Developing Invitation Messages That Increase CAHPS Survey Response Rates September 10, 2019 … invitations can increase participation in CAHPS patient experience surveys. … and Quality AHRQ's CAHPS Program (PDF, 875 KB)   Jack Fowler, Ph.D. … Survey Response Rates (01:01:04) Transcript Developing Invitation Messages That Increase CAHPS Survey … methodology (PDF, 442 KB) Literature review: CAHPS Survey Administration: What We Know and Potential

318. Understanding CAHPS® Surveys: A Primer for New Users - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-primer-webcast.pdf
     January 11, 2018 - Understanding CAHPS® Surveys: A Primer for New Users - Intro Understanding CAHPS® Surveys: A Primer … www.ahrq.gov/cahps Our Focus Today • Present a comprehensive overview of the CAHPS program • … Discuss what the CAHPS surveys are and what their purpose is • Describe how CAHPS surveys are developed … and administered • Review how CAHPS survey results are used to improve patient experience • Provide … the “Resources” icon. 7 Understanding CAHPS®Surveys: A Primer for New Users Our Focus Today Today

319. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/mythbustingwebcast.pdf
     October 01, 2013 - CAHPS surveys assess patients' experiences with care. … Zema (opening), Slide 6 CAHPS is a family of surveys. … The concept behind all CAHPS surveys is that there is a core questionnaire. … The CAHPS Database includes national benchmarks for all of the versions of the CAHPS surveys and what … We need greater alignment of the survey requirements to reduce the burden on respondents, to reduce

320. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
     January 01, 2017 - As shown here, the CAHPS family of surveys includes HCAHPS for hospitals as well as CAHPS for dialysis … The Elicitation Protocol is a structured series of five open-ended questions that prompt survey respondents … CAHPS surveys. … So, you know that CAHPS surveys are designed with what we call core items or core survey, which is consistent … They inform the respondent of the survey and its purpose, they let them know how the survey's going