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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-development-overview.pdf
June 02, 2025 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Fry
DEVELOPMENT & OVERVIEW OF
THE … 4.0 (beta) Clinician & Group
Survey 3.0
Development / Testing Pending field test Complete
CAHPS Trademark … Pending Yes
Surveys Versions Adult Adult, Child
Survey Languages Spanish & English Spanish & English … CAHPS Supplemental items Not yet available Available online
CAHPS Narrative items Under development … • Surveys
• User guidance
• Description of development
• Comparison of Clinician & Group Survey
versions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
December 27, 2017 - from the CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Document No. 709
Updated 12/27/2017 … Types of Measures
Like all CAHPS surveys, the CAHPS Dental Plan Survey generates three types of
measures … • Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessments … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
Patient Experience … Measures for the CAHPS® Dental Plan Survey
Document No. 709
Page 2
CAHPS® Dental Plan Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish
CAHPS® Nursing Home Survey: Long-Stay … Resident Instrument
CAHPS Nursing Home Survey – Long-Stay
Resident Instrument
Information for Vendors … in this document use the questions from the CAHPS
Nursing Home Survey – Long-Stay Resident Instrument … _______ (0-10)
4
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
7. … _______ (0-10)
5
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
15.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
September 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0
www.cahps.ahrq.gov
Why Create CG-CAHPS 3.0 … • CAHPS surveys evolve to keep pace with
changing environment of health care delivery
• Care coordination … (PCMH17)
21
www.cahps.ahrq.gov
Release of CG-CAHPS
• Adult Survey 3.0 released in July 2015 … Development Process
Adding a Measure of Care Coordination
Other Changes to CG-CAHPS Core Survey … Unchanged
Additional Revisions to CG-CAHPS Survey Content
Patient-Centered Medical Home Items
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www.ahrq.gov/cahps/surveys-guidance/surgical/about/Development-of-the-CAHPS-Surgical-Care-Survey.html
February 01, 2018 - Development of the CAHPS Surgical Care Survey
The development of the Surgical Care Survey was … products and surveys. … the 44-item questionnaire used for field testing. … to the questionnaire that was submitted to the CAHPS Consortium for review. … Care Survey as a CAHPS instrument.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-yount-slides.pdf
August 01, 2020 - base SAS and SAS/STAT modules
• It enables CAHPS users to analyze data from any CAHPS
survey:
• Health … for the CAHPS Health
Plan Survey, the reporting unit
variable name used in the
Analysis Program must … Instructions for Analyzing Data from CAHPS Surveys
in SAS®
► These documents and the CAHPS Analysis … Program
can be found on the CAHPS website
www.ahrq.gov/cahps/surveys-guidance/helpful-
resources/ … Data in SAS
cahps
Instructions for Analyzing Data
from
CAHPS® Surveys in SAS®:
Using the CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - surveys. … Second, survey respondents were invited to comment on the
open-ended questions after completing the … /cahps/surveys-guidance/item-sets/elicitation/development/index.html
Questions & Answers: The CAHPS … Can I use the Elicitation Protocol with the CAHPS Survey for ACOs or the CAHPS for PQRS
Survey? … Can I use the Elicitation Protocol with the CAHPS Survey for ACOs or the CAHPS for PQRS Survey?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
January 01, 2022 - The CAHPS Hospice Care
Survey is an effective tool for assessing the care experience. … methods other than email.
9
3. … Data presented were from the 2021 Medicare CAHPS Survey. … (MA & PDP) CAHPS Survey. … where responses vary among patients of different racial/ethnic
identities, limitations within the respondent
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-research-abstract-form-2025.pdf
January 01, 2025 - Replication of statistics published in the CAHPS Health Plan Survey
Chartbook, CAHPS Clinician & Group … Survey Chartbook, CAHPS Child Hospital Survey
Chartbook, or CAHPS Home & Community Based Services Chartbook … February 2025 4
Methodology [Specify measures and proposed analyses, including level of analysis, i.e., respondent … Type Survey Population and Version
Database
Years
Available
Survey
Administration
Periods … Please note the survey versions may be different.
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www.ahrq.gov/cahps/news-and-events/events/webinar-011123.html
January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users (Webcast)
January 11, 2023
Summary … research in survey development and administration, and discussed how organizations use survey results … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement … Westat
Rockville, MD
Administering & Using CAHPS Surveys (PDF, 731 KB)
Dale Shaller, M.P.A … ® Surveys: A Primer for New Users (1:01:29)
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - Introducing the CAHPS Child Hospital Survey_Transcript
Introducing the CAHPS Child Hospital Survey … CAHPS surveys don’t measure satisfaction, per se. … We have facility surveys, the hospital survey,
we have surveys on hemodialysis, nursing homes. … other
CAHPS surveys. … All CAHPS surveys are available in both English and Spanish.
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
April 01, 2020 - Development of the CAHPS Child Hospital Survey
The Children's Health Insurance Program Reauthorization … Excellence for Pediatric Quality Measurement at Boston Children’s Hospital (CEPQM) to develop and test a CAHPS … products and surveys. … a 78-item questionnaire used for pilot testing. … the questionnaire.
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www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - CAHPS Health Plan Survey 5.0 Measures
For more information: Patient Experience Measures from … the CAHPS Health Plan Survey (PDF, 308 KB)
Getting Needed Care
Q9 Easy for respondent … to get necessary care, tests, or treatment
Q18 Respondent got appointment with specialists as … soon as needed
Getting Care Quickly
Q4 Respondent got care for illness/injury as soon as … needed
Q6 Respondent got non-urgent appointment as soon as needed
How Well Doctors Communicate
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version: … , please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Instrucciones
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/health-plan-5.1-adult-composite-measures.pdf
January 24, 2024 - CAHPS Health Plan Survey 5.1H, Adult Version (Medicaid): Survey on the Experiences with Care of Adults … (Medicaid)
CAHPS Health Plan Survey 5.1H, Adult Version (Medicaid): Survey on the Experiences with … (Medicaid)
CAHPS Health Plan Survey 5.1H, Adult Version (Medicaid): Survey on the Experiences with … Results are based on surveys that were conducted during the period from July 2022 through June 2023 and … Instead, states submit their CAHPS data to the AHRQ
CAHPS Health Plan Survey Database and submissions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/dale_shaller_closing.pdf
June 02, 2025 - Introducing the New CAHPS Clinician & Group Survey 3.0
www.cahps.ahrq.gov
CAHPS at the 2015 AHRQ … Research
Conference
• Pre-conference session: “CAHPS Research Tools
and Resources”
• Sunday, October … Sessions at the 2015 AHRQ
Research Conference
• The Evolution of CAHPS: A 20-Year Perspective
• … •Evaluation Survey
• Please complete the evaluation survey. Your feedback
is important to us. … at the 2015 AHRQ Research Conference
CAHPS Sessions at the 2015 AHRQ Research Conference
CAHPS E-mail
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/03-outpt-mhs-webcast-cleary.pdf
January 01, 1998 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLEARY
Overview of CAHPS Mental Health … health care services for the
CAHPS Clinician & Group Survey and the CAHPS Health Plan Survey
► New … in 2024: CAHPS Outpatient Mental Health Survey
► In progress: CAHPS Inpatient Survey; field testing … Consumer Assessment of Behavioral Health Services (CABHS)
survey.
1999 Tested 3 surveys—CABHS, MHSIP … of CAHPS Mental Health Surveys
Early History of CAHPS Mental Health Care Surveys
Experience of Care
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www.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: … reviews and uses data from both the CAHPS Health Plan Survey and the Clinician & Group Survey. … Methods used to improve CAHPS scores have included incentives for improvement, network curation, steerage … It also uses the CAHPS Hospital Survey. … survey is administered and the last date of care and the emotional nature of bereavement for respondents
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version:
Family … Member Survey
Language: Spanish
Response Scale: 4 points
For assistance with this survey, please contact … the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet
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www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - CAHPS Surveys: Sorting Fact from Fiction
Rebecca Anhang-Price Policy Researcher; Associate Director … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Brady, and welcome everyone to our podcast on "CAHPS Surveys: Sorting Fact from Fiction." … Results from CAHPS surveys, as you know, are increasingly being reported to the public. … We are continuing to enhance CAHPS surveys to meet users’ needs all the time.