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241. CAHPS Research Meetings | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/research-meetings/index.html
     September 01, 2025 - ® Surveys This invitational research meeting brought together CAHPS research and survey users virtually … September 2018 Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of … CAHPS surveys. … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys

242. Planning a CAHPS Survey Project | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
     August 01, 2017 - Planning a CAHPS Survey Project Because CAHPS projects can vary in many regards, this section … tasks for the project team, and possibly the advisory group as well, is to define the goals of the CAHPS … In a CAHPS survey project, decisions about reporting affect many aspects of data collection and analysis … Step 5: Set the Stage for Conducting the Survey. … How you implement a CAHPS survey will depend on a variety of initial decisions that affect sampling,

243. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
     January 01, 1995 - science in questionnaire development and survey administration 8 The Patient’s Voice CAHPS Surveys … 2: Survey methods research aimed at achieving health equity • Applicants must propose at least one … study of survey methods research aimed at achieving health equity … patients or those who have limited means of participating in CAHPS surveys, including web-based surveys … revision, trademarking Area 2: Survey methods research aimed at achieving health equity Area 3: Analysis

244. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
     September 01, 2020 - CAHPS Health Plan Survey 5.0 Measures For more information: Patient Experience Measures from … the CAHPS Health Plan Survey (PDF, 308 KB) Getting Needed Care Q9          Easy for respondent … to get necessary care, tests, or treatment Q18        Respondent got appointment with specialists as … soon as needed Getting Care Quickly Q4          Respondent got care for illness/injury as soon as … needed Q6          Respondent got non-urgent appointment as soon as needed How Well Doctors Communicate

245. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/ron_hay-slides.pdf
     January 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov CAHPS Research Directions … • Impact of Shortening CG-CAHPS Survey • Simplifying CG-CAHPS Item Wording • Effect of Incentives … Survey • Analyses of 136,725 surveys across 4 databases and different care delivery settings • Medical … • Web mode was less expensive and surveys were returned more quickly than mail surveys, but response … and Systems (CAHPS®) Clinician and Group Survey.

246. Understanding CAHPS Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Closing 33 Q&A ? ? … 34 CAHPS Updates Sign up for email updates 35 Questions or Comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ mailto:cahps1@westat.com … http://www.ahrq.gov/cahps/ 36 THANK YOU! … PLEASE COMPLETE THE WEBCAST EVALUATION Q&A CAHPS Updates Questions or Comments? THANK YOU!

247. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
     December 11, 2017 - the CAHPS American Indian Survey CAHPS® American Indian Survey Document No. 809 Updated 12/11/2017 … Types of Measures Like all CAHPS surveys, the CAHPS American Indian Survey generates three types of … represent the experiences of respondents in the following areas: • Getting care quickly (composite … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … /surveys-guidance/cg/improve/index.html https://www.ahrq.gov/cahps/quality-improvement/improvement-guide

248. New CAHPS Tools for Patient Experience Measurement: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/new-cahps-tools-px-measurement-webcast.pdf
     June 25, 2025 - Overview • Surveys in Development • New CAHPS Surveys • CAHPS Resources • Questions and Answers … Survey Structure Customizable approach to patient experience measurement CAHPS Core Questionnaire … Resources Tools and Information to Support Survey Users CAHPS Surveys & Resources *Surveys administered … Survey Development Process New CAHPS Surveys CAHPS Outpatient Mental Health Survey Overview CAHPS … Surveys & Resources Support with Analysis of Survey Results CAHPS Ambulatory Care Improvement Guide

249. CAHPS Moving Forward: Innovations in Tools and Research (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-webcast.pdf
     October 01, 2017 - surveys, some recent updates to the CAHPS survey suite and research that is related to survey administration … CAHPS survey. … CAHPS surveys and surveys in general are presented, for example, in a paper version where you will just … We have a paper in the Dental CAHPS Pediatric Survey—it's not an official CAHPS survey, but we actually … methods for the reasons that there are a lot of benefits of it, including shorter administration time

250. Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
     July 01, 2015 - Table 2 shows the distribution of respondents and practice sites by survey version. … Table 2. 2014 CG-CAHPS Database Composition Survey Version Respondent Level Practice Site Level N … Learn more about the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg … Download the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg/instructions … /cahps/surveys-guidance/cg/index.html http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions/index.html

251. Evolution of the Clinician & Group Survey from Version 1.0 to 4.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
     August 01, 2021 - The following changes were made for the 2.0 version of the core surveys: • The Adult Visit Survey … This revision simplified the items and made them consistent with questions in other CAHPS surveys. … , including CMS’s ACO CAHPS Clinician & Group Survey Evolution Page 3 CAHPS Survey and the CAHPS … • CG-CAHPS Visit Survey 2.0. … In order to promote consistency across versions of the CG-CAHPS Survey, including CMS’s CAHPS surveys

252. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
     June 01, 2021 - Clinician & Group Survey (CG-CAHPS). … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/elicitation/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … that administer CAHPS surveys typically take steps to maintain the confidentiality of respondents.

253. Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 How Are Survey Results Used? … Use of Survey Results in Public Reports www.ahrq.gov/cahps Use of Survey Results in Public Reports … • CAHPS resources for research:  CAHPS Database Research Files  CMS Data Sets for CAHPS surveys  … /cahps CAHPS Database • Databases for selected CAHPS surveys  CAHPS Health Plan (HP) Survey  CAHPS … for Quality Improvement Use of Survey Results in Research CAHPS Database

254. Patient Experience Measures from the CAHPS Outpatient Mental Health Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/outpatient-mental-health-survey-measures.pdf
     June 02, 2025 - Patient Experience Measures from the CAHPS Outpatient Mental Health Survey Section 4: Patient Experience … Measures from the CAHPS Outpatient Mental Health Survey Page 10 Guidelines for Using the CAHPS … Learn more about CAHPS measures and reporting CAHPS survey results. … Health Survey Page 11 Guidelines for Using the CAHPS® Outpatient Mental Health Survey Communication … Health Survey Page 12 Guidelines for Using the CAHPS® Outpatient Mental Health Survey Financial

255. Established Child Health Care Quality Measures—CAHPS | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-2.html
     November 01, 2017 - The CAHPS 3.0 Child Survey combines three components: The widely used basic CAHPS child core questionnaire … Online Resource: To obtain the CAHPS® Survey and Reporting Kit, go to: http://www.ahrq.gov/cahps/surveys-guidance … All users of CAHPS surveys that are administered independently according to CAHPS specifications are … The CAHPS 3.0 Child Survey can be used for statewide assessment or for regional or local surveys. … 411 completed questionnaires.

256. CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
     October 30, 2020 - CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items CAHPS® Clinician & Group Survey … Survey users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … /surveys-guidance/item-sets/search.html? … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey

257. Development of the CAHPS Nursing Home Family Member Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html
     April 01, 2019 - Development of the CAHPS Nursing Home Family Member Survey The Family Survey has been through … After reviewing the questionnaires and items received in response to that notice, the team prepared a … Cognitive testing of survey questions. … Members of the TEP offered different perspectives on the use and value of a questionnaire for family … Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members

258. Development of the CAHPS Surgical Care Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/surgical/about/Development-of-the-CAHPS-Surgical-Care-Survey.html
     February 01, 2018 - Development of the CAHPS Surgical Care Survey The development of the Surgical Care Survey was … products and surveys. … the 44-item questionnaire used for field testing. … to the questionnaire that was submitted to the CAHPS Consortium for review. … Care Survey as a CAHPS instrument. 

259. Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-how-are-surveys-administered-fry-webinar.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 How Are CAHPS Surveys Administered … Stephanie Fry Senior Study Director Westat www.ahrq.gov/cahps Administration of CAHPS Surveys • … science in surveys and administration  Organizations requiring CAHPS surveys specify administration … AHRQ CAHPS Web site  Surveys and reporting measures  Research on survey administration & reporting … CAHPS Surveys Administered?

260. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
     January 01, 2017 - surveys • Short Sequence: 5-7 open-ended questions; 5-10 minutes • Experimental Design: Comparing elicited … www.ahrq.gov/cahps Illustrating less effective elicitation, from “matched” respondents • A less fulsome … , from “matched” respondents • A more fulsome elicitation Q1. … world settings 24 • Response Rates (of survey completers) in multiple contexts • California: 24.5% … surveys www.ahrq.gov/cahps Frequency of Responses: By Health Status 26 Item ROUND 2: FULL