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221. CAHPS Databases | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/index.html
     December 01, 2024 - The CAHPS Databases are AHRQ's data repositories for selected CAHPS surveys. … The primary purpose of the CAHPS Databases is to facilitate comparisons of CAHPS survey results by survey … and consumer assessments of quality as measured by CAHPS surveys. … AHRQ maintains four databases with aggregated results for selected CAHPS surveys. … surveys.

222. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-intro.pdf
     June 02, 2025 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg AHRQ’S CAHPS® PROGRAM Caren … with health plans and providers 9 CAHPS Surveys • CAHPS surveys are the gold standard for patient … • Trademark is held by AHRQ; all surveys must adhere to CAHPS design principles to earn the trademark … CAHPS Clinician & Group Visit 4.0 (beta) survey • Update: ► CAHPS Health Plan 5.1 Survey • Updates … In Progress: ► CAHPS Clinician & Group 3.1 survey including Patient Narrative Supplemental Items

223. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey Narrative Item Set for the Clinician … & Group Survey Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys provide a … measured by CAHPS surveys Learn More: • Grob R, Schlesinger M, Barre LR, et al. … /cahps/surveys-guidance/item-sets/ elicitation/index.html AHRQ Pub. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html https://www.ahrq.gov/cahps

224. 2018 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
     January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2018 CAHPS Health Plan Survey … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Medicare To provide context for the 2018 results, the percentage distribution of survey respondents

225. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook_0.pdf
     January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2017 CAHPS Health Plan … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Health Plans and Medical Care 20 Medicare Percentage Distribution of 2017 Survey Respondents

226. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook.pdf
     January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2017 CAHPS Health Plan … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Health Plans and Medical Care 20 Medicare Percentage Distribution of 2017 Survey Respondents

227. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/hp-database/participate.html
     December 01, 2024 - Participating in the CAHPS Health Plan Survey Database Medicaid agencies and Children's Health … Insurance Programs (CHIP) are invited to submit survey data to the CAHPS Health Plan Survey Database … CAHPS survey instrument. CAHPS data file. … Survey instruments must include all core questions from the CAHPS Health Plan Survey. … Survey instruments must not omit any of the survey items related to respondent characteristics.

228. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-parast.pdf
     June 02, 2025 - AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast Testing the Feasibility … began in 2012 ►Call for topics, literature review, technical expert panel ►Ongoing meetings with the CAHPS … of respondents who were ►Younger ►Minority ►Less healthy ►Frequent emergency department visitors ►Without … performed significantly better than standard mixed mode • Although the most expensive mode, phone surveys … II Design Response Rates Responses by Completion Mode Respondent Characteristics Contact Method

229. Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-outpt-mhs-webcast-mullin.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN The New CAHPS Outpatient Mental … These surveys are intended to improve our ability to address our patient’s mental health concerns. … The surveys are optional, patients are not required to complete them. … Who may use the CAHPS Outpatient Mental Health Survey? … Why use the CAHPS Outpatient Mental Health Survey?

230. Sample Telephone Script for the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
     April 17, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing … • Translating Surveys and Other Materials: Guidelines for translating surveys and selecting translators … /surveys-guidance/helpful-resources/analysis/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources

231. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
     January 01, 2017 - CAHPS Elicitation Protocol Webcast Collection of Statewide Patient Comments in Massachusetts Barbra … 2011 © MHQP 2017 MHQP’s Measurement and Public Reporting Patient Experience  Annually over 250K surveys … Innovations  MHQP conducted a pilot study with CHPI in 2015, pilot included feasibility testing of the 5Q CAHPS … with existing long form statewide surveys? … Innovations MHQP’s 2016 Patient Experience Survey and Patient Comments -Adult survey MHQP’s 2016 Patient

232. Supplemental Items for the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
     April 01, 2016 - Supplemental Items for the CAHPS Clinician & Group Survey This page lists the topics and supplemental … items available for use with the CAHPS Clinician & Group Survey 3.0. … Survey 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core … Download supplemental items for the 2.0 version of the CAHPS Clinician & Group Survey . … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician

233. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
     January 01, 1995 - science in questionnaire development and survey administration 8 The Patient’s Voice CAHPS Surveys … 2: Survey methods research aimed at achieving health equity • Applicants must propose at least one … study of survey methods research aimed at achieving health equity … patients or those who have limited means of participating in CAHPS surveys, including web-based surveys … revision, trademarking Area 2: Survey methods research aimed at achieving health equity Area 3: Analysis

234. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-ginsberg.pdf
     June 02, 2025 - AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Ginsberg AHRQ’S CAHPS® Program … surveys • Developing surveys and related materials to assess patient experience in healthcare settings … for administering the surveys to get reliable and valid results … • Specific goals: ► Survey responsiveness ► Survey representativeness Ideal survey administration … Survey invitation Survey media/ format High response rate Responses that are representative

235. CAHPS Home and Community-Based Services Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
     January 01, 2025 - CAHPS Home and Community-Based Services Survey The CAHPS Home and Community-Based Services Survey … The CAHPS Home and Community-Based Services Survey must be administered in person or by telephone by … survey, supplemental items, and supporting documentation for survey administration, please visit CAHPS … For technical assistance with this survey, contact: HCBS-CAHPS@cms.hhs.gov . … The CAHPS HCBS Survey Database aggregates the data from this survey and produces reports that facilitate

236. New CAHPS Tools for Patient Experience Measurement: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/new-cahps-tools-px-measurement-webcast.pdf
     June 25, 2025 - Overview • Surveys in Development • New CAHPS Surveys • CAHPS Resources • Questions and Answers … Survey Structure Customizable approach to patient experience measurement CAHPS Core Questionnaire … Resources Tools and Information to Support Survey Users CAHPS Surveys & Resources *Surveys administered … Survey Development Process New CAHPS Surveys CAHPS Outpatient Mental Health Survey Overview CAHPS … Surveys & Resources Support with Analysis of Survey Results CAHPS Ambulatory Care Improvement Guide

237. Development of the CAHPS Outpatient Mental Health Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/develop-outpatient-mental-health-surveys.html
     August 01, 2024 - Development of the CAHPS Outpatient Mental Health Survey In 2016, the CAHPS research team began … The CAHPS research team began the process in 2016 by conducting a series of focus groups with a revised … with a revised questionnaire. … The CAHPS research team first conducted online field tests among participants who were members of an … The final 37-item survey was finalized and approved by AHRQ for the CAHPS trademark in 2024.

238. Evolution of the Clinician & Group Survey from Version 1.0 to 4.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
     August 01, 2021 - The following changes were made for the 2.0 version of the core surveys: • The Adult Visit Survey … This revision simplified the items and made them consistent with questions in other CAHPS surveys. … , including CMS’s ACO CAHPS Clinician & Group Survey Evolution Page 3 CAHPS Survey and the CAHPS … • CG-CAHPS Visit Survey 2.0. … In order to promote consistency across versions of the CG-CAHPS Survey, including CMS’s CAHPS surveys

239. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
     December 11, 2017 - the CAHPS American Indian Survey CAHPS® American Indian Survey Document No. 809 Updated 12/11/2017 … Types of Measures Like all CAHPS surveys, the CAHPS American Indian Survey generates three types of … represent the experiences of respondents in the following areas: • Getting care quickly (composite … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … /surveys-guidance/cg/improve/index.html https://www.ahrq.gov/cahps/quality-improvement/improvement-guide

240. Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
     July 01, 2015 - Table 2 shows the distribution of respondents and practice sites by survey version. … Table 2. 2014 CG-CAHPS Database Composition Survey Version Respondent Level Practice Site Level N … Learn more about the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg … Download the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg/instructions … /cahps/surveys-guidance/cg/index.html http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions/index.html