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181. 2024 CAHPS Health Plan Survey Database Summary Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-infographic.pdf
     January 01, 2024 - 2024 CAHPS Health Plan Survey Database Summary Results Cah ps 2024 Health Plan Survey Database Summary … HEALTH PLAN DATABASE RESPONDENTS 69,505 Adult Medicaid Respondents 111,833 Child Medicaid Respondents … Medicaid 69% Child Medicaid 76% CHIP 75% Trends in Health Plan Composite Measure Results by Respondent … /cahps-database/2024-health-plan-chartbook.pdf For more information on the CAHPS Health Plan Survey Database … /cahps/cahps-database/2024-health-plan-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

182. Patient Experience Measures from the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
     January 01, 2005 - Available for the Cancer Care Survey: Questionnaires • CAHPS Cancer Care Survey (English and Spanish … Items for the CAHPS Cancer Care Survey Survey Administration Guidelines • Preparing a Questionnaire … Measures from the CAHPS Cancer Care Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey … Types of Measures Like all CAHPS surveys, the CAHPS Cancer Care Survey generates three types of measures … /cahps/surveys-guidance/helpful-resources/analysis/index.html CAHPS® Cancer Care Survey and Instructions

183. Development of the CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
     June 01, 2019 - Development of the CAHPS In-Center Hemodialysis Survey Background In 2000, the U.S. … The development of this CAHPS survey involved several steps, including a review of existing surveys, … All of these steps contributed to the drafting of the questionnaire and subsequent revisions. … surveys identified in the original literature review. … The final number of respondents was 1,454, with an overall response rate of 46%: 56% responded by telephone

184. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
     January 01, 2015 - Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional … In order to promote consistency across versions of the CG-CAHPS Survey, including CMS’s CAHPS surveys … across CAHPS surveys. … across CAHPS surveys. … across CAHPS surveys. 6/17/2015 www.cahps.ahrq.gov Page 9 CAHPS® Clinician & Group Survey

185. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
     January 01, 2023 - CAHPS 2023 Health Plan Survey Database Summary Results 2023 Health Plan Survey Database Summary Results … HEALTH PLAN DATABASE RESPONDENTS 65,261 Adult Medicaid Respondents 103,515 Child Medicaid Respondents … Medicaid 67% Child Medicaid 75% CHIP 76% Trends in Health Plan Composite Measure Results by Respondent … /cahps-database/2023-hp-chartbook.pdf For more information on the CAHPS Health Plan Survey Database: … /cahps/cahps-database/2023-hp-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

186. AHRQ's CAHPS® Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-understanding-cahps-surveys.pdf
     June 02, 2025 - surveys; requirements for using CAHPS surveys are established by other organizations 9 CAHPS Surveys … • CAHPS surveys are the gold standard for patient experience measurement … • The CAHPS survey development process captures the patient’s voice. … All surveys must adhere to CAHPS design principles and standards to use the trademark. 10 CAHPS … for CAHPS data: ► AHRQ Data Tools: http://datatools.ahrq.gov/cahps • Your CAHPS Survey Tool: https

187. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
     January 01, 2025 - CAHPS Adult Hospital Survey The Adult version of the CAHPS Hospital Survey (HCAHPS) asks people … CMS provides translations of the CAHPS Adult Hospital Survey in several languages . … In January 2015, NQF renewed its endorsement of the CAHPS Adult Hospital Survey.  … (formerly unrestricted)  Proxy respondents not prohibited from answering survey for patients (formerly … Learn more about the development of the CAHPS Adult Hospital Survey . 1.  

188. Questions and Answers About the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/questions-and-answers-about-cancer-care-survey.pdf
     June 02, 2025 - https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/fielding-cancer-53.pdf … Q: I’m already administering CAHPS surveys mandated by the Centers for Medicare & Medicaid Services … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html? … f%5B0%5D=field_survey_types%3A14165 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html … Q: I’m already administering CAHPS surveys mandated by the Centers for Medicare & Medicaid Services (

189. Patient Experience Measures from the CAHPS Nursing Home Family Member Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/about/measures-nursing-home-family-member-609.pdf
     December 28, 2017 - from the CAHPS Nursing Home Family Member Survey CAHPS® Nursing Home Family Member Survey … Home Family Member Survey Document No. 609 Page 1 CAHPS® Nursing Home Family Member Survey … This document reviews the types of patient experience measures associated with CAHPS surveys, lists … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … • Always Q28 Nurses/Aides discourage respondents’ questions Q35 Respondent decided not to complain

190. Using CAHPS Health Plan Survey Data | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
     July 01, 2022 - Using CAHPS Health Plan Survey Data A version of the CAHPS Health Plan Survey is conducted in … Monitor and Reward Health Plan Performance Many organizations use CAHPS Health Plan Survey data to … To support these efforts, AHRQ offers access to aggregated survey results in the CAHPS Data Tools , … AHRQ offers specific guidance on reporting the results of CAHPS surveys as well as more comprehensive … ® ) Surveys".

191. Care Coordination Quality Measure for Primary Care (CCQM-PC) - Development and Pilot Test of the CCQM-PC (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
     July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second questionnaire.

192. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Fry WHAT IS PATIENT EXPERIENCE AND HOW DOES … Survey Principles • Surveys are developed and administered using research evidence: ► Surveys focus … Survey Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey … Patient Satisfaction Correlation with Other Key Outcomes CAHPS Survey Principles CAHPS Core Surveys … : Some Examples CAHPS Survey Content Examples of CAHPS Measures Examples of CAHPS Supplemental Items

193. The CAHPS Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - surveys; and conducting research on the various uses of survey data. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … The CAHPS User Network The CAHPS User Network is the principal source of CAHPS survey products, information … and the use of CAHPS surveys to improve quality. … Comparative information based on aggregated results for select CAHPS surveys.

194. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey Q&A and Wrap-Up “Introducing the CAHPS® Cancer Care Survey … ” Webcast Presented by the AHRQ CAHPS User Network June 13, 2017 12:30 – 2:00 p.m. … ET To Ask a Question www.ahrq.gov/cahps50 https://www.ahrq.gov/cahps www.ahrq.gov/cahps Wrap-Up … • Complete the evaluation survey at the end of the webcast … • Contact us with any questions. 51 www.ahrq.gov/cahps Questions or comments?

195. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-intro-fry.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey Introducing the CAHPS® Cancer Care Survey A Webcast Presented … ET Our Focus Today • Introduce the new CAHPS Cancer Care Survey, which measures patients’ experiences … • This survey was developed by American Institutes for Research and Mayo Clinic, with funding from … • Overview of CAHPS • Overview of CAHPS Cancer Care Survey • Q&A • Sampling, Administration, and … the CAHPS® Cancer Care Survey Our Focus Today Agenda Today’s Speakers Need Help?

196. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
     October 08, 2013 - & Group (C&G) Survey CAHPS Health Plan Survey CAHPS Surgical Care Survey ECHO® Survey CAHPS Dental … Plan Survey CAHPS American Indian Survey CAHPS Home Health Care Survey Facility Surveys CAHPS Hospital … Survey (HCAHPS) CAHPS In-Center Hemodialysis Survey CAHPS Nursing Home Surveys • – – – • • – … Surveys CAHPS Clinician & Group Core Questionnaire* CAHPS Supplemental Items Customized … CAHPS Consortium The CAHPS Family of Surveys Clinician & Group Surveys (CG-CAHPS) CAHPS Surveys

197. CAHPS Home and Community-Based Services Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
     January 01, 2025 - CAHPS Home and Community-Based Services Survey The CAHPS Home and Community-Based Services Survey … The CAHPS Home and Community-Based Services Survey must be administered in person or by telephone by … survey, supplemental items, and supporting documentation for survey administration, please visit CAHPS … For technical assistance with this survey, contact: HCBS-CAHPS@cms.hhs.gov . … The CAHPS HCBS Survey Database aggregates the data from this survey and produces reports that facilitate

198. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child_hcaps_measures_909.pdf
     May 11, 2016 - Questionnaire • CAHPS Child Hospital Survey: Overview of the Questionnaire • CAHPS Child Hospital … • Sample Telephone Script for the CAHPS Child Hospital Survey • Translating CAHPS Surveys Data … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … surveys-guidance/hospital/improve/index.html http://www.ahrq.gov/cahps/surveys-guidance/hospital/improve … /cahps CAHPS® Child Hospital Survey and Instructions P13 = Proportion of respondents who answered

199. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-parast.pdf
     June 02, 2025 - AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast Testing the Feasibility … began in 2012 ►Call for topics, literature review, technical expert panel ►Ongoing meetings with the CAHPS … of respondents who were ►Younger ►Minority ►Less healthy ►Frequent emergency department visitors ►Without … performed significantly better than standard mixed mode • Although the most expensive mode, phone surveys … II Design Response Rates Responses by Completion Mode Respondent Characteristics Contact Method

200. HIT/CAHPS Stakeholders Meeting Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
     December 01, 2006 - CAHPS Family of Surveys Ambulatory Care Facility Care Health Plan Survey CAHPS Hospital Survey … and Group Survey CAHPS Nursing Home Surveys (in development)  For residents  For families … For example, the development process for all surveys encompasses both questionnaires and reporting … the CAHPS surveys: How does a CAHPS survey lend itself to understanding these issues better? … The survey could ask respondents about the barriers to using technology. Dr.