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181. Care Coordination Quality Measure for Primary Care (CCQM-PC) - Development and Pilot Test of the CCQM-PC (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
     July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second questionnaire.

182. Proposed Changes to the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/proposed-changes-cahps-c&g-survey2015.pdf
     March 01, 2015 - the ACO CAHPS Survey and the CAHPS Survey for PQRS. … CAHPS surveys use terminology that is interpreted consistently by patients even if the item wording seems … Care coordination is an important aspect of patient experience that is commonly assessed by CAHPS surveys … surveys. … For specific questions about these surveys, contact the ACO CAHPS team at acocahps@hcqis.org or 1-855

183. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
     January 01, 2023 - CAHPS 2023 Health Plan Survey Database Summary Results 2023 Health Plan Survey Database Summary Results … HEALTH PLAN DATABASE RESPONDENTS 65,261 Adult Medicaid Respondents 103,515 Child Medicaid Respondents … Medicaid 67% Child Medicaid 75% CHIP 76% Trends in Health Plan Composite Measure Results by Respondent … /cahps-database/2023-hp-chartbook.pdf For more information on the CAHPS Health Plan Survey Database: … /cahps/cahps-database/2023-hp-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

184. AHRQ's CAHPS® Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-understanding-cahps-surveys.pdf
     June 02, 2025 - surveys; requirements for using CAHPS surveys are established by other organizations 9 CAHPS Surveys … • CAHPS surveys are the gold standard for patient experience measurement … • The CAHPS survey development process captures the patient’s voice. … All surveys must adhere to CAHPS design principles and standards to use the trademark. 10 CAHPS … for CAHPS data: ► AHRQ Data Tools: http://datatools.ahrq.gov/cahps • Your CAHPS Survey Tool: https

185. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Fry WHAT IS PATIENT EXPERIENCE AND HOW DOES … Survey Principles • Surveys are developed and administered using research evidence: ► Surveys focus … Survey Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey … Patient Satisfaction Correlation with Other Key Outcomes CAHPS Survey Principles CAHPS Core Surveys … : Some Examples CAHPS Survey Content Examples of CAHPS Measures Examples of CAHPS Supplemental Items

186. CAHPS Health Plan Survey Adult Medicaid Survey 5.1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Adult_Med_Eng_HP51_2152a.pdf
     October 01, 2020 - CAHPS Health Plan Survey Adult Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Adult Medicaid … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … /cahps/surveys-guidance/item-sets/search.html. … /surveys-guidance/hp/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance

187. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
     October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … /cahps/surveys-guidance/item-sets/search.html. … /surveys-guidance/hp/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance

188. Development of the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
     May 01, 2022 - instrument known as the CAHPS Group Practices Survey (G-CAHPS). … in order to gauge how potential respondents understand and interpret the survey questions. … In 2009, AHRQ released the Child Primary Care Questionnaire 2.0 (beta); in October 2011, it became known … The CAHPS team began with a review of the literature and other surveys that assess patient experiences … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous

189. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
     January 01, 2015 - Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional … In order to promote consistency across versions of the CG-CAHPS Survey, including CMS’s CAHPS surveys … across CAHPS surveys. … across CAHPS surveys. … across CAHPS surveys. 6/17/2015 www.cahps.ahrq.gov Page 9 CAHPS® Clinician & Group Survey

190. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child_hcaps_measures_909.pdf
     May 11, 2016 - Questionnaire • CAHPS Child Hospital Survey: Overview of the Questionnaire • CAHPS Child Hospital … • Sample Telephone Script for the CAHPS Child Hospital Survey • Translating CAHPS Surveys Data … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … surveys-guidance/hospital/improve/index.html http://www.ahrq.gov/cahps/surveys-guidance/hospital/improve … /cahps CAHPS® Child Hospital Survey and Instructions P13 = Proportion of respondents who answered

191. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
     January 01, 2025 - CAHPS Adult Hospital Survey The Adult version of the CAHPS Hospital Survey (HCAHPS) asks people … CMS provides translations of the CAHPS Adult Hospital Survey in several languages . … In January 2015, NQF renewed its endorsement of the CAHPS Adult Hospital Survey.  … (formerly unrestricted)  Proxy respondents not prohibited from answering survey for patients (formerly … Learn more about the development of the CAHPS Adult Hospital Survey . 1.  

192. Guidelines for Reporting CAHPS Survey Results | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
     May 01, 2022 - Guidelines for Reporting CAHPS Survey Results When developing a strategy for communicating the … results of a CAHPS survey, it is important to define and focus on the goals you want to achieve: … lessons about designing an understandable and usable report with CAHPS survey results. … Reporting CAHPS Survey Results to Non-Consumers The results of CAHPS surveys are often reported to … Distributing a CAHPS Report The success of a CAHPS project often rides on the effectiveness of the

193. The CAHPS Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - surveys; and conducting research on the various uses of survey data. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … The CAHPS User Network The CAHPS User Network is the principal source of CAHPS survey products, information … and the use of CAHPS surveys to improve quality. … Comparative information based on aggregated results for select CAHPS surveys.

194. Questions and Answers About the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/questions-and-answers-about-cancer-care-survey.pdf
     June 02, 2025 - https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/fielding-cancer-53.pdf … Q: I’m already administering CAHPS surveys mandated by the Centers for Medicare & Medicaid Services … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html? … f%5B0%5D=field_survey_types%3A14165 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html … Q: I’m already administering CAHPS surveys mandated by the Centers for Medicare & Medicaid Services (

195. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-intro-fry.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey Introducing the CAHPS® Cancer Care Survey A Webcast Presented … ET Our Focus Today • Introduce the new CAHPS Cancer Care Survey, which measures patients’ experiences … • This survey was developed by American Institutes for Research and Mayo Clinic, with funding from … • Overview of CAHPS • Overview of CAHPS Cancer Care Survey • Q&A • Sampling, Administration, and … the CAHPS® Cancer Care Survey Our Focus Today Agenda Today’s Speakers Need Help?

196. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey Q&A and Wrap-Up “Introducing the CAHPS® Cancer Care Survey … ” Webcast Presented by the AHRQ CAHPS User Network June 13, 2017 12:30 – 2:00 p.m. … ET To Ask a Question www.ahrq.gov/cahps50 https://www.ahrq.gov/cahps www.ahrq.gov/cahps Wrap-Up … • Complete the evaluation survey at the end of the webcast … • Contact us with any questions. 51 www.ahrq.gov/cahps Questions or comments?

197. HCBS CAHPS Survey Database: What You Need to Know - WOODWARD (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-woodward.pdf
     June 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - WOODWARD HCBS CAHPS Technical Assistance Kathleen … ://www.ahrq.gov/cahps/surveys- guidance/hcbs/index.html • AHRQ Guide to Quality Improvement: https:/ … /index.html • CMS HCBS CAHPS Survey and Technical Assistance Materials • HCBS CAHPS Survey (English) … /surveys-guidance/hcbs/index.html https://www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html https:/ … , ongoing maintenance, and expanded use of HCBS CAHPS Survey.

198. CAHPS Child Hospital Survey-Using Data and New Narrative Items: The Child HCAHPS Database (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
     April 12, 2024 - CAHPS Child Hospital Survey-Using Data and New Narrative Items: The Child HCAHPS Database The Child … Databases are for selected CAHPS surveys • Two major applications: ► Facilitates comparisons of patient … room was always quiet at night. 35 2023 CAHPS Child Hospital Database Child and Respondent Characteristics … Database Overview CAHPS Database Products Child HCAHPS Survey Database Why Participate in the Child … 2023 Child HCAHPS Database Results 2023 CAHPS Child Hospital Database Child and Respondent Characteristics

199. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
     March 20, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … /cahps/surveys-guidance/hospital/index.html https://www.ahrq.gov/cahps/surveys-guidance/hospital/index.html

200. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
     March 20, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … /cahps/surveys-guidance/hospital/index.html https://www.ahrq.gov/cahps/surveys-guidance/hospital/index.html