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161. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_chartbook.pdf
     January 01, 2019 - 2018 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE CAHPS Clinician & Group … All results presented in these charts are calculated at the respondent level. … Completion Mode Survey completion mode is reported at the respondent level. … As shown in Table A-2, the vast majority of the surveys submitted to the CAHPS Database were completed … Distribution of Practice Sites and Survey Respondents by Survey Completion Mode Survey Completion Mode

162. How to Report Results of the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
     August 01, 2010 - family of surveys known as CAHPS: Consumer Assessment of Healthcare Providers and Systems. … /CG/CGChooseQx.asp The development of this and other CAHPS surveys is an ongoing process. … All CAHPS surveys include a core set of items that must be included in the survey. … with the CAHPS surveys or other sources. … to other CAHPS surveys of patient experience as well.

163. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
     January 01, 2018 - 2018 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE CAHPS Clinician & Group … All results presented in these charts are calculated at the respondent level. … is reported at the respondent level. … As shown in Table A-2, the vast majority of the surveys submitted to the CAHPS Database were completed … Distribution of Practice Sites and Survey Respondents by Survey Completion Mode Survey Completion Mode

164. Useful Online Tools for CAHPS Survey Users - HAYS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
     January 01, 2022 - Hays RAND Corporation UCLA Department of Medicine CAHPS patient experience surveys • Assess quality … core surveys can be customized with supplemental items 11 Customizing Your CAHPS Survey • The Your … • Creates surveys that combine CAHPS core and supplemental items. ► Cancer Care Surveys (Drug, Radiation … • Creates surveys that combine CAHPS core and supplemental items. ► Cancer Care Surveys (Drug, Radiation … Tool” CAHPS patient experience surveys Customizing Your CAHPS Survey Your CAHPS Survey Tool Webpage

165. Hiring a Vendor for a CAHPS Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
     December 01, 2018 - Hiring a Vendor for a CAHPS Survey Users of CAHPS surveys of patient experience typically seek … Why Use a Vendor for a CAHPS Survey? … Finding a Survey Vendor Neither the CAHPS program nor the CAHPS Database have a vendor certification … surveys: CAHPS Health Plan Survey: NCQA Certified CAHPS 5.0H Survey Vendors CAHPS Patient-Centered … Services: For H-CAHPS For the CAHPS Home Health Care Survey A local university, which

166. CAHPS Outpatient Mental Health Survey English (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/cahps-outpatient-mental-health-survey-adult-english.pdf
     February 05, 2025 - CAHPS Outpatient Mental Health Survey English CAHPS Outpatient Mental Health Survey Language: English … Learn more at: CAHPS Mental Health Surveys • Front cover: Users should replace the cover of this document … Last updated: February 5, 2025 https://www.ahrq.gov/cahps/surveys-guidance/echo/index.html CAHPS … 1 Not at all 2 A little 3 Some 4 A lot CAHPS Outpatient Mental Health Care Survey 3 17. … 1 Yes, Hispanic or Latino 2 No, not Hispanic or Latino CAHPS Outpatient Mental Health Care Survey

167. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - Develops standardized surveys and related products, including the CAHPS Database • CAHPS Surveys … CAHPS Family of Surveys 3 Facility Surveys Hospital In-Center Hemodialysis Nursing Home Hospice … & Group Survey (CG-CAHPS): CAHPS Patient Narrative Elicitation Protocol • Review the development … A structured series of 5 open-ended questions that: • Prompts survey respondents to tell a clear and … Clinician & Group Survey CAHPS Webcast Series CAHPS Family of Surveys Our Focus Today What is the

168. CAHPS Outpatient and Ambulatory Surgery Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/oas/index.html
     November 01, 2023 - CAHPS Outpatient and Ambulatory Surgery Survey The CAHPS Outpatient and Ambulatory Surgery Survey … How To Get the CAHPS OAS Survey and Administrative Guidance To access this survey and supporting documentation … Quality Measures from the CAHPS OAS Survey OAS Survey results are reported for three composite measures … This process included: Reviewing surveys submitted as a result of a public call for measures. … Review by the CAHPS Consortium. AHRQ approved this instrument as a CAHPS survey in February 2015.

169. 2015 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
     January 01, 2015 - INTRODUCTION Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … Survey Respondents and Health Plan Samples: 2015 and 2014 Year (CAHPS Version) Medicaid Medicaid … for data from selected CAHPS surveys. … assessments of quality as measured by CAHPS surveys. … Database with the following: • Respondent-level survey data • Health plan characteristics • Other

170. Proposed Projects in CAHPS VI | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
     February 01, 2025 - The projects proposed by the CAHPS Consortium in CAHPS VI are outlined below. … Development of New Surveys and Supplemental Item Sets There are new surveys and item sets in development … Updates to Existing Survey and Item Sets Proposed changes to existing surveys and item sets include: … Updating the Health Plan Survey and the Clinician & Group Survey. … Survey Methods Research Survey methods research includes studies to evaluate different ways of collecting

171. Patient Experience Measures from the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
     January 01, 2005 - Available for the Cancer Care Survey: Questionnaires • CAHPS Cancer Care Survey (English and Spanish … Items for the CAHPS Cancer Care Survey Survey Administration Guidelines • Preparing a Questionnaire … Measures from the CAHPS Cancer Care Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey … Types of Measures Like all CAHPS surveys, the CAHPS Cancer Care Survey generates three types of measures … /cahps/surveys-guidance/helpful-resources/analysis/index.html CAHPS® Cancer Care Survey and Instructions

172. 2024 CAHPS Health Plan Survey Database Summary Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-infographic.pdf
     January 01, 2024 - 2024 CAHPS Health Plan Survey Database Summary Results Cah ps 2024 Health Plan Survey Database Summary … HEALTH PLAN DATABASE RESPONDENTS 69,505 Adult Medicaid Respondents 111,833 Child Medicaid Respondents … Medicaid 69% Child Medicaid 76% CHIP 75% Trends in Health Plan Composite Measure Results by Respondent … /cahps-database/2024-health-plan-chartbook.pdf For more information on the CAHPS Health Plan Survey Database … /cahps/cahps-database/2024-health-plan-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

173. Reporting CAHPS Survey Results to Consumers | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/index.html
     October 01, 2024 - Reporting CAHPS Survey Results to Consumers Reporting CAHPS Survey Results Users of CAHPS surveys … Learn more about using CAHPS survey results to improve patients' experiences .  … Related resource: The CAHPS Ambulatory Care Improvement Guide CAHPS Measures of Patient Experiences … Each CAHPS survey produces  measures of patient experience that can be reported to consumers and healthcare … Reporting Guidelines and Strategies Survey users can consult  guidelines for reporting CAHPS survey results

174. Development of the CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
     June 01, 2019 - Development of the CAHPS In-Center Hemodialysis Survey Background In 2000, the U.S. … The development of this CAHPS survey involved several steps, including a review of existing surveys, … All of these steps contributed to the drafting of the questionnaire and subsequent revisions. … surveys identified in the original literature review. … The final number of respondents was 1,454, with an overall response rate of 46%: 56% responded by telephone

175. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
     December 01, 2023 - Using CAHPS Clinician & Group Survey Data Users of the Clinician & Group Survey include medical … Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys. … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores . … Aggregating and Analyzing CAHPS Clinician & Group Survey Results: A Decision Guide .  … How To Report Results of the CAHPS Clinician & Group Survey  (PDF, 971 KB).

176. Useful Online Tools for CAHPS Survey Users - FISHER-SANGRIA (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-sangria.pdf
     January 01, 2022 - CAHPS® Exp lore aggregated resu lts from CAH PS surveys t hat ask patients to report on t heir experiences … Clinician & Group Survey Database - Bar Charts CAHPS CAHPS Clinician & Group Survey Database - Overview … CAHPS CAHPS Clinician & Group Survey Database - Percentiles CAHPS CAHPS Clinician & Group Survey … for selected CAHPS surveys • Data are voluntarily submitted for the following CAHPS Surveys: ► Health … 5.0/5.1 Getting Care Qu ickly Detai led Information Levels Respondents Never + Sometimes Usually

177. CAHPS Clinician & Group Adult Survey 3.1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
     December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … /cahps/surveys-guidance/item-sets/search.html. … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

178. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … /cahps/surveys-guidance/item-sets/search.html. … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

179. Useful Online Tools for CAHPS Survey Users - FISHER (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-fisher.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - FISHER WELCOME FROM AHRQ Sylvia Fisher, PhD Senior Social … AHRQ can not require the use of our tools and products. 8 CAHPS Index: https://www.ahrq.gov/cahps … /index.html Understanding CAHPS Surveys: A Primer for New Users (Webcast 1-19-2022) https://www.ahrq.gov … /cahps/news-and- events/events/webinar-011922.html https://www.ahrq.gov/cahps/index.html https://www.ahrq.gov … and Quality CAHPS Index

180. Patient Experience Measures from the CAHPS Nursing Home Family Member Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/about/measures-nursing-home-family-member-609.pdf
     December 28, 2017 - from the CAHPS Nursing Home Family Member Survey CAHPS® Nursing Home Family Member Survey … Home Family Member Survey Document No. 609 Page 1 CAHPS® Nursing Home Family Member Survey … This document reviews the types of patient experience measures associated with CAHPS surveys, lists … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … • Always Q28 Nurses/Aides discourage respondents’ questions Q35 Respondent decided not to complain