-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-corrothers.pdf
January 01, 2021 - HCBS CAHPS Survey Database: What You Need to Know - CORROTHERS
21
CAHPS HOME AND COMMUNITY-BASED … SERVICES SURVEY
DATABASE
Michael Corrothers
HCBS CAHPS Database Lead,
Westat
22
CAHPS Database … Overview
• Central repository of data for selected CAHPS surveys
o CAHPS Health Plan (HP) Survey
o … CAHPS Home and Community-Based Services
(HCBS) Survey
o NEW: CAHPS Child Hospital (CHCAHPS) Survey … HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE
CAHPS Database Overview
HCBS CAHPS Database
Benefits
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-transcript.pdf
September 01, 2019 - Today's program focuses on an issues
that's more likely seen in a survey methods seminar than one on … patient experience of care, but the issue of
increasing response rates on surveys and inviting respondents … Ginsberg, Slide 10
Let me say a few words about the CAHPS surveys. … You're going to hear today from survey methods researchers who have worked on CAHPS efforts for many, … /cahps | 8 of 17
additional narrative item sets for other CAHPS surveys starting with child age gaps
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
©2017 MFMER | slide-32
CAHPS Cancer Care Survey
Sampling … Cancer Surgery
• See the document “Fielding the CAHPS® Cancer Care
Survey” for specific algorithms … ”
©2017 MFMER | slide-41
Sampling Recommendations
• Avoid Overlap with Surveys Mandated by CMS … • Hospitals eligible for the CAHPS Hospital Survey
(HCAHPS) and surgery centers eligible for the … CAHPS Outpatient and Ambulatory Survey (OAS
CAHPS) must follow rules established by the
Centers for
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-infographic.pdf
January 01, 2023 - 2023 HCBS CAHPS Survey Database Executive Summary
2023 Home and
Community-Based
Services Survey … Database Results
3,352
Multiple Population Program
respondents
664
Older Adult Program
respondents … 330
Acquired Brain Injury Program
respondents
288
Physical Disability Program
respondents … Survey Database:
https://www.ahrq.gov/cahps/cahps-database/index.html
http://www.ahrq.gov/
https:/ … /cahps/cahps-database/index.html
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_cg_cahps_chartbook.pdf
January 01, 2014 - sponsors may add to the 12-month or 6-month CG-CAHPS core surveys. … respondents and practice sites submitting the 12-month and 6-month
surveys with and without the PCMH … assessments of quality as measured by CAHPS surveys. … and 2014)
representing over 8 million respondents across all CG-CAHPS survey versions. … the CAHPS Database with the following:
Respondent-level survey data
Practice characteristics
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
January 01, 2024 - 5 HEDIS items
• Survey version
• Survey round
• Survey methodology
Child Medicaid and CHIP
Version … version
• Survey round
• Survey methodology
Adult Version 3.0
• Q1 – Q22
• About You items (Q23 … respondents)
• Denominator (total number of
surveys distributed)
• Response rate
(numerator/denominator … /cahps/surveys-guidance/hp/index.html
https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html
https … /surveys-guidance/hospital/about/child_hp_survey.html
https://www.ahrq.gov/cahps/surveys-guidance/hcbs
-
www.ahrq.gov/cahps/about-cahps/glossary/index.html
May 01, 2024 - CAHPS Products or Surveys These terms can be used interchangeably to refer to the various CAHPS surveys … To review the current family of surveys, go to CAHPS Surveys and Guidance . … as a CAHPS ® survey. … Users of CAHPS surveys include sponsors as well as other organizations that may use survey results for … domain or function, or to examine other characteristics of respondents.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - family of CAHPS
surveys, and it begins with the CAHPS core questionnaire. … the latest research
evidence that relates to survey methodology. … , is that all the survey questionnaires, the
tools, the resources that are developed through the CAHPS … macro that helps you to
adjust your survey data for respondent age, education and health status. … respondents responding always.
-
www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
January 01, 2025 - Development of the CAHPS Adult Hospital Survey
The CAHPS Hospital Survey was conceived first … This pilot test included 132 hospitals and resulted in over 19,000 completed surveys. … items into existing questionnaires as well as alternative protocols for administering the survey. … their recommendations for the questionnaire and administration guidelines. … Proxy respondents not prohibited from answering survey for patient.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - Understanding CAHPS® Surveys Webcast Transcript
Understanding CAHPS® Surveys: A Primer for New Users … Fry, Slide 18
The way that CAHPS Surveys are designed, there is a core questionnaire. … questionnaire. … You adjust for the
characteristics about survey respondents, things like age, education and health status … CAHPS Surveys, when we talk about the core
questionnaire, those really cover the essential domains in
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - GINSBERG
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP
Director, CAHPS and Surveys on Patient … data
−Informative reporting of CAHPS data
−Quality improvement using CAHPS data
►Develops surveys and … survey data
10
CAHPS Surveys: Gold standard for patient
experience measurement
CAHPS Surveys: … ,
plans, providers, programs
11
Uses of CAHPS Surveys
• Value-based purchasing
• Public reporting
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-technical-assistance.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD … 22
Helpful Resources
• AHRQ CAHPS Guidance: https://www.ahrq.gov/cahps/surveys-
guidance/hcbs/index.html … • CMS HCBS CAHPS Survey and TA Materials (Materials will be updated
on the Medicaid.gov website in … /cahps-home-and-community-based-services-survey-10-
english.pdf
• HCBS CAHPS TA Guide for Survey Administration … /surveys-guidance/hcbs/index.html
https://www.medicaid.gov/medicaid/quality-of-care/downloads/cahps-home-and-community-based-services-survey
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-quality-measures.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … The Technical Assistance Guide for Administration of HCBS CAHPS Survey expands use of the
HCBS CAHPS … Survey to individuals with mental health and substance use disorders.
16
HCBS CAHPS Survey Structure … administered by an interviewer (in person or by telephone–
participant’s choice)
Assistance & proxy respondents … CMS HCBS Quality Strategy Elements
HCBS Quality Initiatives: HCBS CAHPS Survey
HCBS CAHPS Survey
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - 2020 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2020 CAHPS Health Plan Survey … Appendix A presents the number of Medicaid and CHIP survey respondents by State included in the
2020 … CAHPS Health Plan Survey Database. … Plans
and Medical Care
6
both outgoing and incoming surveys. … All results presented in these charts are calculated at the respondent level.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
January 01, 2021 - How Are CAHPS® Survey Results Used?
HOW ARE CAHPS SURVEY
RESULTS USED?
Dale Shaller, M.P.A. … Principal
Shaller Consulting Group
Major Uses of CAHPS Surveys
• Public reporting
• Value-based … Ambulatory Care
Improvement Guide
33
CAHPS Database
• Databases are for selected CAHPS surveys … Chartbook
HOW ARE CAHPS SURVEY RESULTS USED? … of Patient Experience Improvement
Using CAHPS Surveys To Improve Patient Experience
CAHPS Ambulatory
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
January 01, 2012 - of surveys included in the 2011 and 2010 CG-CAHPS Databases … Table 3-1 summarizes the number of survey respondents and practices contained in the CG-
CAHPS Database … CAHPS Database
The CAHPS Database is the repository for data from selected CAHPS surveys. … assessments of quality as measured by CAHPS surveys. … the CAHPS Database with the following:
• Respondent-level survey data
• Practice characteristics
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
June 02, 2025 - protocols
► CAHPS Clinician & Group Survey
42
Survey Protocols
1. … Standard mail: Mail questionnaire; mail reminder; second questionnaire
(1176 respondents)
2. … mail questionnaire (782 respondents)
3. … • Standard mail protocol: Mail questionnaire; mail reminder;
second questionnaire (769 respondents … methods, including combinations
61
Comparisons of Electronic and Mail Survey Approaches
Research
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook.pdf
January 01, 2017 - 2017 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
CAHPS Clinician & … All results presented in these charts are calculated at the respondent level. … mode is reported at the respondent level. … As shown in Table A-2, the vast majority of
the surveys submitted to the CAHPS Database were completed … Distribution of Practice Sites and Survey Respondents by Survey Completion Mode
Survey Completion Mode
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
January 01, 2014 - Understanding CAHPS® Surveys: A Primer for New Users
What Is Patient Experience and How
Does CAHPS … it matters to
patients and families.
19
www.ahrq.gov/cahps
CAHPS Survey Content
CAHPS Core
Questionnaire … CAHPS
Supplemental
Items
Customized
CAHPS
Survey
20
www.ahrq.gov/cahps
CAHPS Core Questionnaires … Outcomes
CAHPS Survey Content
CAHPS Core Questionnaires
CAHPS Supplemental Items
CAHPS Core Surveys … : Some Examples
Accessing CAHPS Surveys
-
www.ahrq.gov/cahps/surveys-guidance/index.html
May 01, 2024 - CAHPS Patient Experience Surveys and Guidance
What Are CAHPS Surveys? … CAHPS surveys ask patients to report on their experiences with a range of healthcare services at multiple … Some CAHPS surveys ask about patients' experiences with healthcare providers, such as doctors, clinics … AHRQ does not require the use of any surveys or the use of a specific methodology for sampling or survey … New to CAHPS surveys? Watch this video for an overview.