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www.ahrq.gov/cahps/surveys-guidance/home/index.html
November 01, 2023 - CAHPS Home Health Care Survey
The CAHPS Home Health Care Survey asks patients who receive home … How To Get the CAHPS Home Health Care Survey and Administrative Guidance
To access this survey, supplemental … Quality Measures from the CAHPS Home Health Care Survey
The Home Health Care Survey produces the following … Development of the CAHPS Home Health Care Survey
This survey was developed by the Agency for Healthcare … The TEP members were asked to comment on the priority they would give items in the draft questionnaire
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-bakdash.pdf
June 02, 2025 - development,
research, and hosting databases for selected CAHPS surveys
6
Patient Experience … Program: Gold Standard for Patient Experience
CAHPS surveys are considered the gold standard for patient … Health service research
10
CAHPS Survey Administration:
Improving Response Rates and Representativeness … Patient Experience
CAHPS Program: Gold Standard for Patient Experience
Uses for CAHPS Surveys … CAHPS Survey Administration: Improving Response Rates and Representativeness
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www.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Respondent acceptance . … feature that makes it easier for respondents to complete the questionnaires correctly and quickly. … Learn more in a summary of a research meeting on advances in survey methodology . … How many returned questionnaires are needed to get reliable data for CAHPS surveys? … CAHPS survey results can be adjusted to account for external factors such as respondent age or other
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Q&A Session
“Strategies … for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AHRQ CAHPS … User Network
March 15, 2016
12:00 – 1:00 pm EDT
To Ask a Question
35 www.cahps.ahrq.gov
CAHPS … Health Plan Survey
37 www.cahps.ahrq.gov
CAHPS E-mail Updates
38 www.cahps.ahrq.gov
Thank You … • Evaluation Survey
• Please complete the evaluation survey. Your feedback
is important to us.
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www.ahrq.gov/cahps/surveys-guidance/mental-health/index.html
March 01, 2025 - CAHPS Mental Health Surveys
Many organizations are interested in assessing and improving patient … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data . … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data .
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys.pdf
January 01, 2020 - Recent Insights into CAHPS Survey Modes and Response Rates
Understanding CAHPS Surveys: A Primer … So we know that you're interested in a way to increase response rates
and reduce burden on survey respondents … Fry, Slide 21
As mentioned previously, in addition to the domains covered by the CAHPS core questionnaire … to your potential respondents. … Case mix adjusts for characteristics about survey respondents like age, education and health
status.
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www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
January 01, 2025 - CAHPS Home and Community-Based Services (HCBS) Survey Database
The CAHPS Home and Community-Based … Participation is free and open to all users of this survey, provided the questionnaires are administered … This CAHPS Data Tool presents the following data: Overview: The number of programs and respondents represented … in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-hcbs-infographic.pdf
January 01, 2025 - 2025 HCBS CAHPS Survey Database Executive Summary
cahps® 2025 Home and
Community-Based
Services Survey … Database Results
10,686
total
respondents
6,821
Multiple Population Program
respondents
1,171 … 473
Physical Disability Program
respondents
259
Acquired Brain Injury Program
respondents … Services Survey Database:
https://www.ahrq.gov/cahps/cahps-database/index.html
To view the full … https://www.ahrq.gov/cahps/cahps-database/index.html
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Improving CG-CAHPS in … Evans, MA
Senior Vice President &
Chief Experience Officer
“Strategies for Improving CAHPS … Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
March … best practices “win/wins”
Silos and blaming Indicators chosen reflect work of the
team
Blaming the survey … leader buy-in and
support
Physician partnership
Lessons learned and take-home points
Know your survey
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www.ahrq.gov/cahps/news-and-events/news/archive/index.html
June 01, 2024 - Advances in Survey Methodology: Summary of AHRQ CAHPS® Research Meeting (March 2019) In September 2018 … Enhancing the representativeness of CAHPS survey respondents. … These questions, called the Patient Narrative Elicitation Protocol (beta version), prompt survey respondents … program, has been expanding its use of CAHPS surveys, including the CG-CAHPS Surveys. … The change would affect: All versions of the CG-CAHPS Surveys: 12-Month Survey.
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www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
May 01, 2022 - Development of the CAHPS Health Plan Survey
AHRQ launched the development of the CAHPS Health … to learn what worked well, what needed improvement, and what they wanted to see in future surveys for … As part of this effort, the Consortium shared draft questionnaires with various stakeholders asking for … In order to determine whether the questionnaire items were understandable and meaningful to respondents … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Child Medicaid … Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were … of the
Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan
Survey. … CAHPS Health Plan Surveys Child Medicaid Survey 5.0
Child_Med_Eng_HP50_2155a.docx 09/01/2015
Survey
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
August 01, 2024 - Preparing Sample Files Before Collecting CAHPS Survey Data
Before a CAHPS survey goes into the … Contact information appropriate for the mode of administration (i.e., addresses for mail surveys, phone … Maintain confidentiality: Privacy assurances are central to encouraging respondent participation. … Survey vendors should have standard procedures in place for maintaining the confidentiality of respondents … There are several opportunities during the survey process to explain to respondents that their responses
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
September 01, 2015 - CAHPS Health Plan Survey Adult Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Adult Medicaid … Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were … of the
Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan
Survey. … CAHPS Health Plan Surveys Adult Medicaid Survey 5.0
Adult_Med_Eng_HP50_2152a.docx 09/01/2015
Survey
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www.ahrq.gov/cahps/about-cahps/principles/index.html
January 01, 2020 - Principles Underlying CAHPS Surveys
In 1999, the CAHPS Consortium articulated a set of design … focus of the survey. … CAHPS surveys consist of a core set of questions that are administered to all respondents in a standardized … CAHPS surveys are suitable for comparisons across heterogeneous populations. … CAHPS surveys can be self-administered.
1. Crofton C, Lubalin JS, Darby C.
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www.ahrq.gov/cahps/surveys-guidance/hospice/index.html
December 01, 2023 - CAHPS Hospice Survey
The CAHPS Hospice Survey assesses the experiences of patients who died while … How To Get the CAHPS Hospice Survey and Administrative Guidance
To access this survey and all supporting … CMS provides translations of the CAHPS Hospice Survey in several languages. … Quality Measures from the CAHPS Hospice Survey
The Hospice Survey produces the following measures of … The development of the CAHPS Hospice Survey followed the standard CAHPS process.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Introducing the CAHPS Child
Hospital Survey
A Webcast … ,
including the CAHPS Database
• CAHPS Surveys
• Assess patients’ experiences with care
• Developed … and services are in the public domain
3
www.cahps.ahrq.gov
CAHPS Family of Surveys
Facility … Child Hospital Survey
What is CAHPS? … Core CAHPS Design Principles
CAHPS Family of Surveys
CAHPS Consortium
Child HCAHPS Survey Development
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
July 01, 2025 - Analyzing CAHPS Survey Data
Users of CAHPS surveys may take a few different approaches to analyzing … The CAHPS team supports users in conducting their analyses of the closed-ended surveys by developing … First Step: Get Data Ready for Analysis Consult Preparing Data from CAHPS Surveys for Analysis (PDF … AHRQ’s CAHPS Consortium developed the CAHPS Analysis Program to work with all CAHPS surveys. … Instructions for Analyzing Data from CAHPS Surveys (PDF, 1.2 MB)— updated July 2025 .
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh-2352a.docx
October 30, 2020 - CAHPS Clinician & Group Adult Survey 3.0
CAHPS® Clinician & Group Survey with Patient-Centered … Survey users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey.
· Supplemental … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … 1|_| Male
2|_| Female
CAHPS Clinician & Group Adult Survey 3.0 with PCMH Questions
5
33.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-smith.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
CAHPS for Cancer Care:
Setting the Stage to Assess Quality … Instruments developed in concert with clinical partners in
oncology settings and stemming from other CAHPS … surveys
As users (like you!) … begin to adopt these surveys, we at NCI
and AHRQ are interested in the application and uses of the data … CAHPS for Cancer Care: Setting the Stage to Assess Quality of Carefrom and for Cancer Patients
CAHPS