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  1. teamstepps.ahrq.gov/talkingquality/resources/initiatives.html
    November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … AHRQ) Resources AHRQ Quality Indicators Consumer Assessment of Healthcare Providers and Systems (CAHPS
  2. teamstepps.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
    December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This survey collects safety, quality, and resource use information related to inpatient care management … Publicly available data from CMS, the Leapfrog Hospital Survey, and secondary data sources are weighted … includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS … Hospital Survey.
  3. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
    April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: • Q1: During this hospital stay, … Hospital Survey scores related to physician communication, an aim might be “to improve scores on CAHPS … in place at your hospital, such as patient and family focus groups, patient and family satisfaction surveys … , and staff surveys.
  4. teamstepps.ahrq.gov/news/newsletters/e-newsletter/877.html
    August 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549,  Healthcare Use and Expenditures … ET about how AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is addressing … Speakers will discuss recent survey updates, the development of new surveys to address current information … needs and the use of survey results to improve patient experience.
  5. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
    April 05, 2013 - For example, many of the CAHPS® Hospital Survey measures reflect key elements of patient and family engagement … strategic plan Can help your hospital realize quality and safety improvements (e.g., improvements in CAHPS … discuss any data you have collected during Step 1, such as information from patient experience of care surveys … Over time, metrics included on dashboards may evolve into more outcomes-oriented measures, such as CAHPS … Hospital Examples: Adding Questions to Patient Experience of Care Surveys to Assess Patient and Family
  6. teamstepps.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
    December 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share and competitiveness
  7. teamstepps.ahrq.gov/talkingquality/translate/labels/measures.html
    July 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … However, from early testing of reporting templates for measures from the CAHPS Health Plan Survey, researchers … care quickly” and “Getting care when you need it” to understand correctly the “access” measures in the survey
  8. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
    August 01, 2010 - ® Hospital Survey. … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … , and staff surveys. … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift
  9. teamstepps.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
    October 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patients’ experiences are measured using the Patient Assessment Survey (PAS), which is administered by … The patient rating score is an average of responses to survey questions about the care provided by the … The survey also collects patients’ comments. … Physician satisfaction ratings are only available for physicians who have received a minimum of 30 returned surveys
  10. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
    April 01, 2014 - : Tool 7) Learn more about cultural competence For health care provider resources, visit: › The CAHPS … https://cahps.ahrq.gov/surveys-guidance/item-sets/cultural/index.html › The National Standards for Culturally … www.ahrq.gov/professionals/education/curriculum-tools/shareddecisionmaking/index.html https://cahps.ahrq.gov/surveys-guidance
  11. teamstepps.ahrq.gov/ncepcr/care/index.html
    March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patient Experience and Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare … Providers and Systems (CG-CAHPS)   assesses patients' experiences with health care providers and staff … Survey results can be used to: improve care and equip consumers with information they can use to choose
  12. teamstepps.ahrq.gov/news/newsletters/e-newsletter/795.html
    January 01, 2022 - AHRQ’s Medical Expenditure Panel Survey Procedures Adapted to COVID-19 Shutdowns . … changes to the Medical Expenditure Panel Survey (MEPS) necessitated by COVID-19 in a new commentary … Response rates across all three MEPS survey components fell to varying degrees. … Alongside a decision to extend MEPS-HC panels from 2018 and 2019 by 2 years, the surveys now include … Using CAHPS patient experience data for patient-centered medical home transformation.
  13. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
    August 01, 2010 - ® Hospital Survey. … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … , and staff surveys. … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift
  14. teamstepps.ahrq.gov/talkingquality/translate/compare/explain.html
    March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ”   [1] This testing was done initially to explore how to add data from the CAHPS Hospital Survey
  15. teamstepps.ahrq.gov/news/newsroom/press-releases/significant-patient-safety-improvement.html
    July 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Infections Program and implementation of CUSP methodology , team-training curriculum TeamSTEPPS® , CAHPS … ® suite of surveys to assess patients’ experience with care, and Patient Safety Organization Program
  16. teamstepps.ahrq.gov/coronavirus/grants.html
    March 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Dissemination and Implementation of Pediatric Quality Measures: Adapting the Child Clinician and Group CAHPSSurvey for Pediatric Telemedicine Visits Grant #: U18 HS25299-04S1 PI: Toomey, Sara Louise Location
  17. teamstepps.ahrq.gov/news/newsletters/e-newsletter/863.html
    May 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Researchers’ analysis, published in Health Affairs and based on AHRQ Medical Expenditure Panel Survey … Speakers will provide an overview of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) surveys and patient narratives and describe the New York-Presbyterian Hospital (NYP) patient narrative
  18. teamstepps.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
    May 01, 2016 - collection, AHRQ continues to support the Consumer Assessment of Healthcare Providers and Systems (CAHPS … The CAHPS team is developing a rigorous scientific method to elicit narrative information from patients … Weissberg noted that the health outcomes survey asks general questions and produces data. … He described aspects of the three surveys. … The insurance component surveys 40,000 employer establishments.
  19. teamstepps.ahrq.gov/patient-safety/settings/hospital/resource/about.html
    December 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Sign up: CAHPS Database - Hospital Component Email updates Sign up: Hospital Survey on Patient
  20. teamstepps.ahrq.gov/talkingquality/about/index.html
    August 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This team worked with reporting experts involved in AHRQ’s CAHPS Consortium as well as an Editorial Board

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