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221. Best Practices for Administering SOPS® Surveys (Webcast) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/sops/events/webinars/best-practices-012424.html
     February 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Speakers discussed the SOPS Surveys and Databases, getting started on administering the surveys, and … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … for Administering SOPS Surveys (PDF, 1.6 MB)   Lisa Huddleston (Moderator), Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

222. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
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     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS Health Literacy Item Sets The CAHPS Health Literacy Item Sets ask about providers' efforts … Supplemental health literacy items to assist in efforts to improve organizational are available for the CAHPS … Clinician/Group, Hospital, and Health Plan surveys.

223. Reading on Evaluation Recommended | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/assess/recommended-reading.html
     May 01, 2019 - Survey Research Aday LA. Designing and conducting health surveys. John Wiley & Sons; 1989. … Internet, Mail and Mixed Mode Surveys: The Tailored Design Method. … CAHPS in practice: the Iowa demonstration. J Ambul Care Manage 2002 April;25(2):32-42. … Effects of CAHPS health plan performance information on plan choices by New Jersey Medicaid beneficiaries … Beneficiary survey-based feedback on new Medicare informational materials.

224. Understanding SOPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/sops/events/webinars/sops-primer-011222.html
     May 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Speakers described the SOPS program, surveys, supplemental items, databases, and resources available … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … of SOPS Surveys (PDF, 952 KB)   Theresa Famolaro, M.P.S., M.S., M.B.A. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

225. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/translate/scores/scoring.html
     June 01, 2016 - Patient-Level “Yes or No” A “yes or no” question is not as simple when it is a response to a survey … The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … An alternative approach is to present the percentage of respondents who gave each of the answers. … the Centers for Medicare & Medicaid Services displays only one of several possible responses for the CAHPS … Hospital Survey.

226. Why Does the Presentation of Health Care Quality Scores Matter? | Agency for Healthcare Research and Quality
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     April 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. p. 9-11. … Available at: http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at: http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf . [5] Hibbard JH

227. Strategies for Improving Patient Experience with Ambulatory Care: Group Visits (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
     October 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Group Visits The CAHPS Ambulatory … October 2017 (updated) https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html The CAHPS … p=The_Chronic_Care_Model&s=2 The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for … p=Critical_Tools&s=162 The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving

228. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Updated May 2023 SOPS Community Pharmacy Survey Resource List 1 https://www.ahrq.gov/sops/surveys … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … ®) surveys to assess the quality of health plans, medical groups, and other organizations has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

229. Large-Scale Program To Reduce Heart Disease Risk Could Have Meaningful Health Benefits | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsletters/e-newsletter/857.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … for Information (RFI) about a potential Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) survey to assess patients’ prenatal and childbirth care experiences.

230. Agency for Healthcare Research and Quality
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     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

231. Agency for Healthcare Research and Quality
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     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

232. Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/programs/index.html
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

233. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS Ambulatory Care Improvement Guide The CAHPS Ambulatory Care Improvement Guide is a comprehensive … other providers seeking to improve their performance in the domains of patient experience measured by CAHPS … surveys of ambulatory care.

234. National Advisory Council for the Agency for Healthcare Research and Quality to Hold Hybrid Meeting on November 16, 2023 | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
     November 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … of Consumer Experience Measurement  on the Consumer Assessment of Healthcare Providers and Systems (CAHPS … Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS … Surveys on Patient Safety Culture Programs, CQuIPS, AHRQ; Ron D.

235. Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/research/publications/search.html?page=3
     September 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Publication Date: October 2017 Publication Number: A1618-EHC012-B 2017 CAHPS … Health Plan Survey Chartbook The 2017 CAHPS Health Plan Survey Chartbook summarizes what consumers … have to say in a standardized survey about their experiences with their health plans and medical care

236. AHRQ’s National Advisory Council Identifies Priority Areas for Quality Improvement | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsletters/e-newsletter/844.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Registration is open for “Understanding Consumer Assessment of Healthcare Providers and Systems (CAHPS … Speakers will provide an overview of CAHPS surveys, highlight their focus on patients’ priorities, describe … how they build on current research in survey development and administration, and discuss how healthcare … organizations use survey results to improve patient experience.

237. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey SOPS Ambulatory Surgery Center Survey Resource … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … ®) surveys to assess the quality of health plans, medical groups, and other organizations has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

238. Resource List - AHRQ Hospital Survey (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
     April 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and after a patient’s stay as well as specific resources … ®) surveys to assess the quality of health plans, medical groups, and other organizations has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

239. Displaying the Data in a Health Care Quality Report | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/translate/display/index.html
     May 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … For example, if you are reporting results to a survey item that has multiple responses, don’t segment … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf .

240. Implementing Team Approaches for Improving Diabetes Care in Health Centers | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
     December 01, 2020 - Practice Climate Survey (n=249; RR=81%) in 2011. … Patients’ Experiences of Care: CG-CAHPS Communication (k=6). … Slide 16 Patient Survey Respondent Characteristics: Education and Language (n=907) Image: Bar graph … shows the following Patient Survey respondent characteristics: Education: 8th grade or less: 44% … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys