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81. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
    January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2018 Health Plan Survey Database … ®) Health Plan Survey Database. 338,869 health plan enrollees 54,362 Adult Medical Enrollees … https://cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf For more information on the CAHPS … Health Plan Survey Database: https://cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx AHRQ Pub. … ® 2018 Health Plan Survey Database Results Executive Summary

82. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … /cahps/surveys-guidance/item-sets/search.html. … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

83. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - ®) Surveys and Guidance Health Plan Survey Measures … ®) About CAHPS Surveys and Guidance American Indian Cancer Care Clinician … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … CAHPS Health Plan Survey (PDF, 308 KB) Getting Needed Care Q9          Easy for respondent to get … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html  

84. Analyzing CAHPS Survey Data | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
    August 01, 2023 - ®) Using CAHPS Surveys Analyzing CAHPS Survey Data … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Survey Design and Administration Analyzing CAHPS Survey Data Modifying and Naming … CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Hiring a CAHPS Survey Vendor Managing a CAHPS Survey Project CAHPS Databases

85. CAHPS Research Meetings | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/news-and-events/research-meetings/index.html
    January 01, 2024 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of CAHPS ® Survey … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys … To learn more, read a summary of the September 2018 research meeting on survey methodology (PDF, 442

86. CAHPS Outpatient and Ambulatory Surgery Survey | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/oas/index.html
    November 01, 2023 - ®) About CAHPS Surveys and Guidance American Indian Cancer Care Clinician … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Outpatient and Ambulatory Surgery Survey The CAHPS Outpatient and Ambulatory Surgery Survey … Quality Measures from the CAHPS OAS Survey OAS Survey results are reported for three composite measures … https://www.ahrq.gov/cahps/surveys-guidance/oas/index.html   Back to

87. CAHPS Bibliography | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/bibliography/index.html?page=4
    January 01, 2024 - Bibliography Browse or search for publications about the development and use of CAHPS surveys and … Optimal small-area estimation when nonrespondents are subsampled for follow-up. … Possibilities for Shortening the CAHPS Clinician and Group Survey. Med Care. , 54(1): 32-37. … Use of CAHPS® patient experience survey data as part of a patient-centered medical home. … and Systems (CAHPS) Clinician and Group Survey.

88. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Q&A Session “Strategies … for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores” A Webcast Presented by the AHRQ CAHPS … User Network March 15, 2016 12:00 – 1:00 pm EDT To Ask a Question 35 www.cahps.ahrq.gov CAHPS … Health Plan Survey 37 www.cahps.ahrq.gov CAHPS E-mail Updates 38 www.cahps.ahrq.gov Thank You … • Evaluation Survey • Please complete the evaluation survey. Your feedback is important to us.

89. CAHPS Measures of Patient Experience | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/consumer-reporting/measures/index.html
    September 01, 2020 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS CAHPS Measures of Patient Experience Each CAHPS survey produces … Measures From the CAHPS Ambulatory Care Surveys CAHPS Health Plan Survey Measures (versions 5.0) … CAHPS Clinician & Group Survey Measures (version 3.0) CAHPS Cancer Care Survey Measures CAHPS Surgical … Care Survey Measures CAHPS Dental Plan Survey Measures Experience of Care and Health Outcomes (ECHO

90. Development of the CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
    April 01, 2020 - ®) About CAHPS Surveys and Guidance American Indian Cancer Care Clinician … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … a 78-item questionnaire used for pilot testing. … the questionnaire. … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html  

91. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional … In order to promote consistency across versions of the CG-CAHPS Survey, including CMS’s CAHPS surveys … across CAHPS surveys. … across CAHPS surveys. … across CAHPS surveys. 6/17/2015 www.cahps.ahrq.gov Page 9 CAHPS® Clinician & Group Survey

92. CAHPS Bibliography | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/bibliography/index.html?page=1
    January 01, 2024 - Bibliography Browse or search for publications about the development and use of CAHPS surveys and … Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPS …  Clinician & Group Survey (CG-CAHPS). … respondents. … A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey.

93. CAHPS Home and Community-Based Services Survey | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
    November 01, 2023 - ®) About CAHPS Surveys and Guidance American Indian Cancer Care Clinician … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Home and Community-Based Services Survey The CAHPS Home and Community-Based Services Survey … CAHPS Home and Community Based Services Survey on Medicaid.gov. … https://www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html   Back to

94. Contents of a CAHPS Report | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
    March 01, 2016 - )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Standard Elements of a CAHPS Report The Survey Results. … The primary content of your report will be the results of your CAHPS survey. … It can also reinforce the idea that the respondents to the survey were "people like you." … Specifically, the CAHPS questionnaires focus on topics for which consumers are the best or only judges

95. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - )® About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … The items were developed to be used with the CAHPS Clinician & Group Survey (CG-CAHPS) but they can also … Review the CG-CAHPS Visit Survey 4.0 (beta) Narrative Item Set for adults . … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html  

96. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Improving CG-CAHPS in … Evans, MA Senior Vice President & Chief Experience Officer “Strategies for Improving CAHPS … Clinician & Group (CG-CAHPS) Survey Scores” A Webcast Presented by the AHRQ CAHPS User Network March … best practices “win/wins” Silos and blaming Indicators chosen reflect work of the team Blaming the survey … leader buy-in and support  Physician partnership Lessons learned and take-home points  Know your survey

97. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook Infographic (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
    January 01, 2022 - ®) Health Plan Survey Database. … Highest Scoring Measure How Well Doctors Communicate 81 percent of CHIP respondents indicated … Lowest Scoring Measure Getting Needed Care 52 percent of Adult Medicaid respondents indicated that … /cahps-database/2022-hp-chartbook.pdf For more information on the CAHPS Health Plan Survey Database … /cahps/cahps-database/2022-hp-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html https

98. Guidelines for Reporting CAHPS Survey Results | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
    May 01, 2022 - )® Reporting Results to Consumers Guidelines for Reporting CAHPS Survey Results … )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Guidelines for Reporting CAHPS Survey Results When developing a … lessons about designing an understandable and usable report with CAHPS survey results. … Reporting CAHPS Survey Results to Non-Consumers The results of CAHPS surveys are often reported to

99. Translating Surveys and Other Materials | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html
    June 01, 2023 - CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Hiring a CAHPS Survey Vendor Managing a CAHPS Survey Project CAHPS Databases … Guidelines for Translating CAHPS Surveys If you are translating a CAHPS survey, please review the following … The translated survey must accurately reflect the content and intent of the English questionnaire. … Direct the translators to produce colloquial questions and instructions that survey respondents can easily

100. CAHPS Elicitation Protocol Webcast (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
     January 01, 2017 - privacy • Identifying calls for help 34 www.ahrq.gov/cahps Incorporating Items Into the Survey … • Core Items + Supplemental Items = CAHPS Survey • Place narrative questions before “About You” section … Invitation and Reminder Letters/Emails • Standard recommendations: • Let respondents know how their … comments are likely to be used • Reassure respondents that their comments will be screened to eliminate … Considerations Incorporating Items Into the Survey CAHPS Sampling Methodology Collecting the Data