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181. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
     May 01, 2021 - ) Supplemental Items Supplemental Items for the CAHPS Clinician & Group Adult Survey … ) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html

182. The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Announcements Contact CAHPS The CAHPS Ambulatory Care Improvement Guide: … surveys of ambulatory care. … Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths and weaknesses

183. An Update on the CAHPS Patient Narrative Item Sets - Schlesinger (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
     December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Schlesinger PREVIEW OF NEW NARRATIVE ITEM SETS … IN DEVELOPMENT Mark Schlesinger, PhD A Growing Family of Narrative Item Sets CG-CAHPS Narrative … with matching interviews  Full-Scale Testing  574 elicited narratives from regular fall health plan survey … questions 22 The Health Plan Narrative Item Set: Yield • Forms of value-added depends on the survey … Health Plan Survey Percent of Patient Feedback in: INTEGRAL PROXIMAL DISTAL NCQA Current 35% 8%

184. Measures From the CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
     May 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Improving Patient Experience CAHPS Announcements Contact CAHPS Measures … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html  

185. Multiple Settings | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - Surveys include: Settings: Clinician and group practices Web: ahrq.gov/cahps/surveys-guidance/cg … Emergency departments Web: ahrq.gov/cahps/surveys-guidance/ed-cahps Home healthcare Web: ahrq.gov … /cahps/surveys-guidance/home Hospices (hospice facility, hospital, home) Web: ahrq.gov/cahps/surveys-guidance … : ahrq.gov/cahps/surveys-guidance/ich Nursing homes (long-stay, short-stay, family member surveys) … ) Web: ahrq.gov/cahps/surveys-guidance/echo Specialized Surveys: Cancer care—inpatient and outpatient

186. Improving the Quality of In-Center Hemodialysis Care | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
     March 01, 2016 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Patient Experience CAHPS Announcements Contact CAHPS Improving the … Working closely with their Networks, these facilities administered the CAHPS In-Center Hemodialysis Survey … survey to facility staff involved in quality improvement activities. … survey data.

187. CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish CAHPS® Nursing Home … , please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

188. HCBS CAHPS Survey Database: What You Need to Know - INTRO (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-intro.pdf
     May 18, 2023 - HCBS CAHPS Survey Database: What You Need to Know - INTRO Participating in the 2022 CAHPS® Home and … Community-Based Services (HCBS CAHPS) Survey Database: What You Need to Know A Webcast Presented … by the AHRQ CAHPS User Network May 18, 2023 12:30 – 1:30 pm ET 2 Webcast Technical Info • Audio … Survey ►HCBS CAHPS Database • Questions and Answers Participating in the 2022 CAHPS®Home and Community-Based … Services (HCBS CAHPS) Survey Database: What You Need to Know Webcast Technical Info Today’s Speakers

189. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7. … _______ (0-10) 5 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 15. … _______ (0-10) 10 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 40.

190. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
     June 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

191. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - CAHPS Hospital Survey. The Leapfrog Group’s Measures. … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Hospital Survey , commonly known as Hospital CAHPS or HCAHPS, is a standardized survey instrument for … Download the CAHPS Hospital Survey  and learn more about its implementation. … CAHPS Child Hospital Survey The CAHPS Child Hospital Survey is a standardized survey instrument that

192. 2023 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
     December 01, 2023 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0/5.1 version of the CAHPS Adult and Child Health Plan Surveys reporting … The 5.1 versions of the CAHPS Health Plan Survey explicitly ask about respondents’ experiences with … respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement.

193. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
     December 01, 2022 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement. … Department of Commerce Description The American Community Survey (ACS) is an ongoing survey that provides

194. AHRQ Data Tools | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/data/data-tools/index.html
     July 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Explore the data from the CAHPS® Health … Plan Survey Database and CAHPS® Clinician & Group Survey Database. … the most recent surveys. … Top Box Results See the percentage of survey respondents who chose the most positive score for a given … Percentiles View the percentage of health plans (HP-CAHPS) or practices sites (CG-CAHPS) that scored

195. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … Population Targeted CAHPS surveys several different populations, such as adults, children, children … Current sample design began in 2016; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients

196. HCBS CAHPS Survey Database: What You Need to Know - CLOSING (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
     June 21, 2023 - HCBS CAHPS Survey Database: What You Need to Know - CLOSING 31 Q&A ? ? … Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens 33 CAHPS … Contact the HCBS CAHPS Database E-mail: HCBSCAHPSDatabase@westat.com Phone: 1-855-580-4657 Website … HCBSCAHPSDatabase@westat.com https://cahpsdatabase.ahrq.gov/default_landing.aspx Q&A How to Ask a Question CAHPS

197. Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
     January 01, 2012 - So as they are developing other item sets for other CAHPS surveys and so as those other surveys are … , and so we would include that on all of the surveys for those physicians who would be interested in … survey. … You can also access other QI resources such as case studies detailing the use of CAHPS survey results … survey.

198. Data Resources | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/data/resources/index.html
     April 28, 2024 - known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … among survey users. … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users. 

199. Detailed Methods for Medical Expenditure Panel Survey (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
     December 01, 2021 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … questionnaire in 2000 to an interviewer- administered questionnaire starting in 2001. … Reporting of educational attainment is based on the number of completed years of education when the respondent … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community … Preventive Care X X X CIS X X X CAHPS X X X Since the CAHPS and CIS questions were not

200. Strategy 6A: Open Access Scheduling for Routine and Urgent Appointments | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
     March 01, 2020 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Most patients report that they always or usually received care as soon as they needed it, but some respondents … Table 6.A-1 shows aggregated results from surveys fielded in 2016. Table 6.A-1. … How often respondents got needed care: Percent answering never or sometimes   2016 Adult 6-Month … Survey 3.0 2016 Child 6-Month Survey 3.0 2016 Adult 12/6-Month Survey 2.0 Getting timely appointments