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  1. preventiveservices.ahrq.gov/topics/c.html
    April 04, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Comprehensive Unit-based Safety Program (CUSP) Consumer Assessment of Healthcare Providers and Systems (CAHPS
  2. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - CAHPS Hospital Survey questions related to discharge include: • Q19: During this hospital stay, did … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.
  3. preventiveservices.ahrq.gov/news/newsletters/e-newsletter/900.html
    February 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #554,  Characteristics of Young Adults … Today's Headlines: Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores . … Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … Use of the tool, which included AHRQ’s CAHPS® Clinician & Group Survey with Narrative Item Sets ,
  4. preventiveservices.ahrq.gov/talkingquality/distribute/index.html
    September 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … enrollees have it in time for the open enrollment season, you may not have enough time to conduct your own survey … But you could ask your plans to share their HEDIS ® scores, which include results of the CAHPS ® survey
  5. preventiveservices.ahrq.gov/topics/childrenadolescents.html
    January 01, 2011 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs CAHPS … Child Hospital Survey (Child HCAHPS) Toolkit Center for Health Literacy Promotion Uses AHRQ Tool
  6. preventiveservices.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
    January 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … adjustments can be made depends on whether the sponsor has access to other information about the patients or respondents … One alternative is to present information stratified by these categories, if there are enough respondents … Case-mix adjustment of the CAHPS Hospital Survey.
  7. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
    April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: · Q1: During this hospital stay, how … If a hospital wants to improve their CAHPS Hospital Survey scores related to physician communication, … an aim might be “to improve scores on CAHPS Hospital Survey Questions 5, 6, and 7 by 5 percent within … , and staff surveys.
  8. preventiveservices.ahrq.gov/talkingquality/explain/communicate/trust.html
    December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on
  9. preventiveservices.ahrq.gov/talkingquality/plan/subject.html
    December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Department of Health : For the Health Plan Performance Report, the Utah Department of Health rotates the survey … The report presents CAHPS survey results for adults one year, then for children the next.
  10. preventiveservices.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
    December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This survey collects safety, quality, and resource use information related to inpatient care management … Publicly available data from CMS, the Leapfrog Hospital Survey, and secondary data sources are weighted … includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS … Hospital Survey.
  11. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
    April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: • Q1: During this hospital stay, … Hospital Survey scores related to physician communication, an aim might be “to improve scores on CAHPS … in place at your hospital, such as patient and family focus groups, patient and family satisfaction surveys … , and staff surveys.
  12. preventiveservices.ahrq.gov/news/newsletters/e-newsletter/877.html
    August 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549,  Healthcare Use and Expenditures … ET about how AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is addressing … Speakers will discuss recent survey updates, the development of new surveys to address current information … needs and the use of survey results to improve patient experience.
  13. preventiveservices.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
    December 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share and competitiveness
  14. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
    August 01, 2010 - ® Hospital Survey. … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … , and staff surveys. … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift
  15. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-appendix-combined.pdf
    October 25, 2022 - Some survey designs, questionnaires, data collection methods, definitions, and data calculation methods … ®) Database – CAHPS® Health Plan Survey Database Centers for Disease Control and Prevention Behavioral … (HHCAHPS) Survey Home Health Outcome and Assessment Information Set (OASIS) Hospital CAHPS (HCAHPS … ) Survey Hospice CAHPS Survey Hospital Inpatient Quality Reporting (Hospital IQR) Program Hospital … , and Home Health CAHPS.
  16. preventiveservices.ahrq.gov/news/newsroom/case-studies/201507.html
    April 01, 2015 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Hospital also uses the " Hospital Consumer Assessment of Healthcare Providers and Systems" (HCAHPS® ) survey … Patient Safety, Quality of Care, Consumer Assessment of Healthcare Providers and Systems (CAHPS
  17. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
    January 01, 2019 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … the Agency for Healthcare Research and Quality Updated January 2019 https://www.ahrq.gov/sops/surveysCAHPS® Improvement Guide https://cahps.ahrq.gov/quality-improvement/improvement-guide/improvement-guide.html … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) … Training Catalog AHRQ Quality Indicators™ Toolkit for Hospitals Appoint a Safety Champion for Every Unit CAHPS
  18. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
    March 01, 2016 - Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey … and Training Catalogue Ambulatory Surgery Surgical Checklist AORN Comprehensive Surgical Checklist CAHPSCAHPS® Ambulatory Care Improvement Guide https://cahps.ahrq.gov/quality-improvement/improvement-guide … /improvement-guide.html The extensive and growing use of CAHPS® (Consumer Assessment of Healthcare … Providers and Systems) surveys to assess the quality of health plans, medical groups, and other organizations
  19. preventiveservices.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
    October 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patients’ experiences are measured using the Patient Assessment Survey (PAS), which is administered by … The patient rating score is an average of responses to survey questions about the care provided by the … The survey also collects patients’ comments. … Physician satisfaction ratings are only available for physicians who have received a minimum of 30 returned surveys
  20. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
    April 01, 2014 - : Tool 7) Learn more about cultural competence For health care provider resources, visit: › The CAHPS … https://cahps.ahrq.gov/surveys-guidance/item-sets/cultural/index.html › The National Standards for Culturally … www.ahrq.gov/professionals/education/curriculum-tools/shareddecisionmaking/index.html https://cahps.ahrq.gov/surveys-guidance

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