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101. AHRQ Patient Safety Tools and Resources (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/patient-safety-tools-flyer-June2022.pdf
     May 01, 2023 - /cahps/surveys-guidance/cg ■ Emergency departments Web: ahrq.gov/cahps/surveys-guidance/ed-cahps … surveys-guidance/cg http://ahrq.gov/cahps/surveys-guidance/ed-cahps http://ahrq.gov/cahps/surveys-guidance … /cahps/surveys-guidance/nh http://ahrq.gov/cahps/surveys-guidance/hp http://ahrq.gov/cahps/surveys-guidance … ® Nursing Home Survey (see description under Multiple Settings section) ■ Web: ahrq.gov/cahps/surveys-guidance … Web: ahrq.gov/cahps/surveys-guidance/cg ■ Hospital Survey on Patient Safety Culture (HSOPS) Comparative

102. Health-Literacy-Cg-Cahps-Adult-Spanish-2357-3B (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
     December 20, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Literacy Population Version … : Adult Language: Spanish Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental … Learn more about CAHPS supplemental items. Questions Placement and Other Instructions C-HL1. … veces 4|_| Siempre After core question 17 12/1/2017 Page 1 Document No. 2357-3b www.ahrq.gov/cahps

103. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - CAHPS Hospital Survey. The Leapfrog Group’s Measures. … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Hospital Survey , commonly known as Hospital CAHPS or HCAHPS, is a standardized survey instrument for … Download the CAHPS Hospital Survey  and learn more about its implementation. … CAHPS Child Hospital Survey The CAHPS Child Hospital Survey is a standardized survey instrument that

104. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 2 of 2) | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/section5part2.html
     January 01, 2020 - ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Analyze CAHPS Survey Results 5.B. … Small-Scale Surveys A small-scale survey can be used to drill down on the experience behind CAHPS scores … Resources for Small-Scale Surveys Fowler FJ. Survey research methods. 4th ed. … Small-scale social survey methods . London: Continuum International; 2008.

105. AHRQ Data Tools | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/data/data-tools/index.html
     July 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Explore the data from the CAHPS® Health … Plan Survey Database and CAHPS® Clinician & Group Survey Database. … the most recent surveys. … Top Box Results See the percentage of survey respondents who chose the most positive score for a given … Percentiles View the percentage of health plans (HP-CAHPS) or practices sites (CG-CAHPS) that scored

106. Video Landing Page (Audio/Video item) | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15video.html
     July 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans [1 hr] YouTube embedded video

107. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
     January 01, 2012 - Now Wendy is going to use examples for the CAHPS Hospital Survey. … surveys. … or experience surveys. … survey results for quality improvement. … surveys.

108. Health-Literacy-Hp-Cahps-Adult-Spanish-2157-3B (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
     December 20, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language … : Spanish Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … Learn more about CAHPS supplemental items. Questions Placement and Other Instructions P-HL1. … P-HL54 Must use P-HL53 if using this item 12/1/2017 Page 1 Document No. 2157-3b www.ahrq.gov/cahps

109. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
     April 01, 2020 - ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy Population version: Adult … Users of the CAHPS ® Health Plan Survey are free to incorporate supplemental items in order to meet … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html

110. How Social Media Can Draw Visits to a Quality Report | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/news-and-events/podcasts/social-media.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … https://www.ahrq.gov/cahps/news-and-events/podcasts/social-media.html  

111. Data Resources | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/data/resources/index.html
     May 02, 2024 - known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … among survey users. … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users. 

112. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
     December 01, 2022 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … and Preventive Care section, the Diabetes Care Survey (DCS) and the supplemental surveys. … CAHPS is an AHRQ-sponsored family of survey instruments designed to measure quality of care from the … Researchers should note that the CAHPS and CSHCN questions changed from a self- administered parent questionnaire … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community

113. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Health Plan Survey Survey questions related to cultural competence are now part of the Qualified Health … Plan Enrollee Experience Survey (QHP Enrollee Survey) that the Centers for Medicare & Medicaid Services … This survey expands on the core Health Plan Survey to ask enrollees about— Access to interpreters when … American Community Survey Reports. United States Census Bureau; Aug 2013.

114. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? Webinar presentation (Audio/Video item) | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/news-and-events/events/20140603_QI/060314webinarvideo.html
     July 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … https://www.ahrq.gov/cahps/news-and-events/events/20140603_QI/060314webinarvideo.html  

115. Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-intro.pdf
     January 24, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction Best Practices for Administering … SOPS® Surveys Webcast January 24, 2024 1:00-2:00 PM ET Webcast Technical Info • Audio issues … and Communications Lead, User Network for SOPS, Westat Moderator Caren Ginsberg, Ph.D., Director, CAHPS … and SOPS Programs AHRQ Joann Sorra, Ph.D., Project Director, User Network for CAHPS and SOPS Westat … for Administering SOPS Surveys ► Action Planning for Improvement ► SOPS Resources • Submitting to

116. Evaluation Planning Tool (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
     August 01, 2021 - with the strategy [via provider feedback survey] � D Health Literacy Item Sets for the AHRQ CAHPS Clinician … & Group Survey https://www.ahrq.gov/cahps/ surveys-guidance/item-sets/literacy/ index.html2 https:/ … /files/wysiwyg/patient-safety/reports/issue-briefs/state-of-science-brief1.pdf https://www.ahrq.gov/cahps … Surveys can be an important tool in your evaluation plan. … When planning surveys, ensure that you consider the following: � Will you conduct the survey before

117. Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
     June 01, 2014 - The CAHPS team also conducts research and develops guidance on how the results of CAHPS surveys can … and on the CAHPS survey itself. … That was for the CAHPS survey. … family of surveys or something separate from the actual survey end. … used to screen the respondents if any?

118. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/1_dale_shaller_intro.pdf
     June 03, 2014 - A Webcast Presented by the CAHPS User Network June 3, 2014 1:00 – 2:00 pm EDT What is CAHPS? … for Healthcare Research and Quality (AHRQ) Develops standardized surveys to assess patients’ experiences … survey results to improve: 1) consumer choice and 2) the delivery of patient-centered care www.cahps.ahrq.gov … • • • • 2 www.cahps.ahrq.gov www.cahps.ahrq.gov Our Focus Today • • CAHPS reporting … What is CAHPS? Our Focus Today Why is this research important?

119. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
     December 01, 2023 - CAHPS is an AHRQ-sponsored family of survey instruments designed to assess quality of care from the … questionnaire in 2000 to an interviewer-administered questionnaire starting in 2001. … ii Response rates for supplemental surveys have been declining over time and 2020 saw a significant drop … disability status—The MEPS disability variables were defined using the methodology of the American Community … Survey.

120. AHRQ Data Tools | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … provides a consolidated and consistent experience for flexibly exploring the data from several AHRQ surveys … Components The AHRQ Data Tools website provides tools for the following AHRQ surveys and associated … (MEPS-IC) Consumer Assessment of Healthcare Providers and Systems (CAHPS) Health Plan Survey (HP-CAHPS … ) Clinicians and Groups Survey (CG-CAHPS)     National Healthcare Quality and Disparities Reports