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301. Ambulatory Care | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a survey in the suite of AHRQ Surveys … The survey, designed specifically for ASC staff, asks for opinions about the culture of patient safety … The survey can raise staff awareness about patient safety, assess the status of patient safety culture … The CAHPS ® Clinician & Group Survey  assesses patients' experiences with health care providers and … Survey results can be used to improve care and equip consumers with information to choose providers.

302. FileNewTemplate
     pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module10.pptx
     March 07, 2019 - on Patient Safety Culture, and the CAHPS survey for patient-centered medical homes. … Level II - Learning 30-item self-report tool Respondents rate their agreement with items on a 5-point … Level II - Learning and Level III - Behavior 35-item self-report tool Respondents rate their agreement … measures—measures such as measurable medication errors—as well as patient experience measures such as the CAHPS … Survey Toolkit Survey forms Survey items and dimensions Survey User’s Guide Comparative Database and

303. Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf
     July 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making The CAHPS … July 2017 (updated) https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

304. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey SOPS Ambulatory Surgery Center Survey Resource … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … ®) surveys to assess the quality of health plans, medical groups, and other organizations has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

305. Implementing Team Approaches for Improving Diabetes Care in Health Centers | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
     December 01, 2020 - Practice Climate Survey (n=249; RR=81%) in 2011. … Patients’ Experiences of Care: CG-CAHPS Communication (k=6). … Slide 16 Patient Survey Respondent Characteristics: Education and Language (n=907) Image: Bar graph … shows the following Patient Survey respondent characteristics: Education: 8th grade or less: 44% … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys

306. Resource List - AHRQ Hospital Survey (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
     April 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and after a patient’s stay as well as specific resources … ®) surveys to assess the quality of health plans, medical groups, and other organizations has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

307. Distribute Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/distribute/index.html
     September 01, 2017 - enrollees have it in time for the open enrollment season, you may not have enough time to conduct your own survey … But you could ask your plans to share their HEDIS ® scores, which include results of the CAHPS ® survey

308. AHRQ Views: New Guide Helps Developers and Users of Digital Healthcare Technologies Advance Equity | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/909.html
     April 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #556,  Concentration of Healthcare Expenditures … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … Speakers will discuss how they use feedback methods with CAHPS results to fully capture patient perspectives

309. Displaying the Data in a Health Care Quality Report | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/translate/display/index.html
     May 01, 2019 - For example, if you are reporting results to a survey item that has multiple responses, don’t segment … Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. Pages 9-11. … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf .

310. Evaluation Metrics (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
     September 01, 2012 - Metrics 1 Enhancing Safety for Patients with Limited English Proficiency Patient Outcomes Survey … Sometimes 3  Usually 4  Always 1 This survey … If you will be implementing a patient outcomes survey, please check the CAHPS website at www.ahrq.gov

311. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/explain/communicate/trust.html
     December 01, 2022 - The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

312. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/900.html
     February 01, 2024 - Events Patient Narratives Can Catalyze Staff Improvement and Bolster Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #554,  Characteristics of Young Adults … Today's Headlines: Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores . … from patients in their own words, collected through structured open-ended survey questions—can help … Use of the tool, which included AHRQ’s CAHPS® Clinician & Group Survey with Narrative Item Sets ,

313. TeamSTEPPS 2.0: Module 10. Measurement | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
     March 01, 2014 - Describe the AHRQ Surveys on Patient Safety Culture. … AHRQ Surveys on Patient Safety Culture tools. … The TeamSTEPPS Teamwork Perceptions Questionnaire (T- TPQ). … AHRQ Surveys on Patient Safety Culture. … experience measures such as the Hospital Consumer Assessment of Healthcare Providers and Systems (H-CAHPS

314. Slide 1
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
     September 05, 2012 - Outcomes of Diabetes Care Hemoglobin A1c LDL-Cholesterol Blood pressure Patients’ Experiences of Care CG-CAHPS … 8.5 8.9 32.3 27.6 5.7 5.1 6.1 Using a combination of new items and items drawn from existing surveys … openness, organizational learning processes, and adaptive reserve) and included a single item to measure respondents … Patient Survey Respondent Characteristics: Education and Language (n=907) 16 8th grade or less … clustering of time within patients and patients within clinics, respectively. 23 Communication (CG-CAHPS

315. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
     December 01, 2017 - help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share and competitiveness

316. Making Adjustments to Health Care Quality Scores | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
     January 01, 2023 - adjustments can be made depends on whether the sponsor has access to other information about the patients or respondents … One alternative is to present information stratified by these categories, if there are enough respondents … Case-mix adjustment of the CAHPS Hospital Survey.

317. AHRQ-Funded Studies Highlight Dental Antibiotic Prescribing Trends | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/877.html
     August 01, 2023 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549,  Healthcare Use and Expenditures … ET about how AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is addressing … Speakers will discuss recent survey updates, the development of new surveys to address current information … needs and the use of survey results to improve patient experience. … Literature Diagnostic stewardship to support optimal use of multiplex molecular respiratory panels: a survey

318. Information to Help Hospitals Get Started (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.pdf
     May 13, 2013 - help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share • Facilitates

319. Comparative Reports on Hospitals | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
     December 01, 2022 - This survey collects safety, quality, and resource use information related to inpatient care management … the Centers for Medicare and Medicaid Services (CMS), and the American Hospital Association’s Annual Survey … Publicly available data from CMS, the Leapfrog Hospital Survey, and secondary data sources are weighted … includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS … Hospital Survey.

320. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
     April 01, 2011 - If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … , and staff surveys. … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.