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181. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7. … _______ (0-10) 5 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 15. … _______ (0-10) 10 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 40.

182. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
     June 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

183. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - CAHPS Hospital Survey. The Leapfrog Group’s Measures. … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Hospital Survey , commonly known as Hospital CAHPS or HCAHPS, is a standardized survey instrument for … Download the CAHPS Hospital Survey  and learn more about its implementation. … CAHPS Child Hospital Survey The CAHPS Child Hospital Survey is a standardized survey instrument that

184. 2023 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
     December 01, 2023 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0/5.1 version of the CAHPS Adult and Child Health Plan Surveys reporting … The 5.1 versions of the CAHPS Health Plan Survey explicitly ask about respondents’ experiences with … respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement.

185. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
     August 01, 2017 - American Community Survey Reports. United States Census Bureau; Aug 2013. … Relevant Questions on the CAHPS Health Plan Survey Survey questions related to cultural competence are … now part of the Qualified Health Plan Enrollee Experience Survey (QHP Enrollee Survey) that the Centers … This survey expands on the core Health Plan Survey to ask enrollees about – • Access to interpreters … satisfaction by members on several measures related to cultural competency, including:  the percentage of respondents

186. AHRQ Data Tools | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/data/data-tools/index.html
     July 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Explore the data from the CAHPS® Health … Plan Survey Database and CAHPS® Clinician & Group Survey Database. … the most recent surveys. … Top Box Results See the percentage of survey respondents who chose the most positive score for a given … Percentiles View the percentage of health plans (HP-CAHPS) or practices sites (CG-CAHPS) that scored

187. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … Population Targeted CAHPS surveys several different populations, such as adults, children, children … Current sample design began in 2016; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients

188. Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
     January 01, 2012 - So as they are developing other item sets for other CAHPS surveys and so as those other surveys are … , and so we would include that on all of the surveys for those physicians who would be interested in … survey. … You can also access other QI resources such as case studies detailing the use of CAHPS survey results … survey.

189. Data Resources | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/data/resources/index.html
     April 28, 2024 - known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … among survey users. … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users. 

190. Detailed Methods for Medical Expenditure Panel Survey (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
     December 01, 2021 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … questionnaire in 2000 to an interviewer- administered questionnaire starting in 2001. … Reporting of educational attainment is based on the number of completed years of education when the respondent … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community … Preventive Care X X X CIS X X X CAHPS X X X Since the CAHPS and CIS questions were not

191. Strategy 6A: Open Access Scheduling for Routine and Urgent Appointments | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
     March 01, 2020 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Most patients report that they always or usually received care as soon as they needed it, but some respondents … Table 6.A-1 shows aggregated results from surveys fielded in 2016. Table 6.A-1. … How often respondents got needed care: Percent answering never or sometimes   2016 Adult 6-Month … Survey 3.0 2016 Child 6-Month Survey 3.0 2016 Adult 12/6-Month Survey 2.0 Getting timely appointments

192. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
     December 01, 2022 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … and Preventive Care section, the Diabetes Care Survey (DCS) and the supplemental surveys. … CAHPS is an AHRQ-sponsored family of survey instruments designed to measure quality of care from the … Researchers should note that the CAHPS and CSHCN questions changed from a self- administered parent questionnaire … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community

193. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Health Plan Survey Survey questions related to cultural competence are now part of the Qualified Health … Plan Enrollee Experience Survey (QHP Enrollee Survey) that the Centers for Medicare & Medicaid Services … This survey expands on the core Health Plan Survey to ask enrollees about— Access to interpreters when … American Community Survey Reports. United States Census Bureau; Aug 2013.

194. CAHPS QI The Case for Improving Patient Experience (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
     January 01, 2011 - Like surveys that were done by health plans. … survey results for QI. … the CAHPS helpline at 1-800-492-9261 or via e-mail at cahps1@ahrq.gov. … That’s CAHPS, the number 1, at [@] ahrq.gov [cahps1@ahrq.gov]. … surveys.

195. AHRQ’s Primary-Care Related Data Resources | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/ncepcr/data-resources/index.html
     January 01, 2024 - The CAHPS Clinician and Group surveys are used to evaluate patient experience in medical offices or … CAHPS surveys measure what actually happened, or how often something happened to the patient in a healthcare … Patients are the best, or sometimes the only source of the information collected by the CAHPS surveys … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS) Medical Office survey … The Medical Office SOPS survey also has two optional supplemental items sets for survey customization

196. Creative Strategies To Improve Patient Care Experience | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/news-and-events/events/webinar-041819.html
     July 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … and Quality AHRQ's CAHPS Program (PDF, 888 KB)   Ingrid Nembhard, Ph.D., M.S.

197. Advancing the Impact of Consumer Experience of Care Measurement: What’s Next? | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/news/blog/ahrqviews/consumer-experience-measurement.html
     September 01, 2023 - When adding new questions to surveys, care should be taken to solicit information that is actionable … When it debuted 28 years ago, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys … CAHPS surveys quickly became the gold standard for understanding patients’ care experiences across institutions … AHRQ is justifiably proud of its CAHPS Program and products. … The CAHPS Health Plan Survey  was the first nationally available survey that was statistically valid

198. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
     December 01, 2023 - CAHPS is an AHRQ-sponsored family of survey instruments designed to assess quality of care from the … questionnaire in 2000 to an interviewer-administered questionnaire starting in 2001. … ii Response rates for supplemental surveys have been declining over time and 2020 saw a significant drop … disability status—The MEPS disability variables were defined using the methodology of the American Community … Survey.

199. AHRQ Data Tools | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … provides a consolidated and consistent experience for flexibly exploring the data from several AHRQ surveys … Components The AHRQ Data Tools website provides tools for the following AHRQ surveys and associated … (MEPS-IC) Consumer Assessment of Healthcare Providers and Systems (CAHPS) Health Plan Survey (HP-CAHPS … ) Clinicians and Groups Survey (CG-CAHPS)     National Healthcare Quality and Disparities Reports

200. Databases Used for Health Plan Quality Measures | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/measures/setting/health-plan/databases.html
     July 01, 2015 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS Database The CAHPS Database is sponsored by the Agency for Healthcare Research and Quality (AHRQ … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results among … Health Plan Survey in the CAHPS Database. … Learn more about the CAHPS Database .