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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
2020 Health Plan
Survey Database … rate their health plan based on the 2020 Consumer Assessment of
Healthcare Providers and Systems (CAHPS … ®) Health Plan Survey Database. … Highest Scoring
Measure
How Well Doctors
Communicate
82 percent of CHIP respondents
indicated … Lowest Scoring
Measure
Getting Needed Care
55 percent of Adult Medicaid
respondents indicated that
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monahrq.ahrq.gov/cahps/surveys-guidance/ich/index.html
November 01, 2023 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … In-Center Hemodialysis Survey
The CAHPS In-Center Hemodialysis Survey asks adults with end-stage … How To Get the CAHPS In-Center Hemodialysis Survey and Administrative Guidance
To access this survey … https://www.ahrq.gov/cahps/surveys-guidance/ich/index.html
Back to
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monahrq.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS Surveys … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … We are continuing to enhance CAHPS surveys to meet users’ needs all the time. … https://www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
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monahrq.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
May 01, 2022 - ®)
About CAHPS
Surveys and Guidance
American Indian
Survey Measures
Development … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … American Indian Survey
The CAHPS American Indian Survey is a standardized questionnaire that … :
Translating surveys and other materials
Analyzing CAHPS survey data
Quality Measures From the … https://www.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Child Medicaid … Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were … of the
Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan
Survey. … CAHPS Health Plan Surveys Child Medicaid Survey 5.0
Child_Med_Eng_HP50_2155a.docx 09/01/2015
Survey
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monahrq.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
February 01, 2024 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Like other CAHPS surveys, this questionnaire focuses on aspects of pediatric inpatient care that are … to consult the following guidance:
Translating CAHPS surveys into other languages
Analyzing CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
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monahrq.ahrq.gov/cahps/surveys-guidance/surgical/index.html
February 01, 2018 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Measures
Development
Supplemental Items
Using CAHPS Surveys
CAHPS Databases … The Surgical Care Survey is unique among CAHPS surveys in that it assesses patients' experiences with … Like other CAHPS surveys, this questionnaire focuses on aspects of surgical quality that are important … want to consult the following guidance:
Translating surveys and other materials
Analyzing CAHPS
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
January 01, 2020 - Instructions for Analyzing Data from CAHPS Surveys
Instructions for Analyzing Data
from
CAHPS® Surveys … The program adjusts the survey data for standard individual case-mix
variables such as respondent age … If data from different CAHPS questionnaires are in the same data set, responses for equivalent questions … The response categories on the CAHPS
surveys may differ from this example, so please refer to the survey … CAHPS web page about analyzing CAHPS survey data).
-
monahrq.ahrq.gov/cahps/index.html
to aggregated results for the CAHPS Clinician & Group Survey and the CAHPS Health Plan Survey. … Explore CAHPS Surveys
Each CAHPS survey is designed to assess patient experience in a specific health … Using CAHPS Surveys
Users of CAHPS surveys can review research on survey design and administration … CAHPS Databases
The CAHPS Databases are AHRQ's data repositories for selected CAHPS surveys. … They facilitate comparisons of CAHPS survey results by and among survey users.
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monahrq.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
May 01, 2020 - CAHPS Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project … Modifying a CAHPS Survey
All CAHPS surveys are designed to achieve two important goals:
Standardization … Changing the Core Questionnaire
Some organizations use CAHPS surveys as starting points for a modified … If you make these kinds of changes, the questionnaire is no longer considered a CAHPS survey. … their survey, and encourages the use of names that will be meaningful to respondents.
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monahrq.ahrq.gov/cahps/surveys-guidance/index.html
August 01, 2023 - Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Patient Experience Surveys and Guidance
What Are CAHPS Surveys? … AHRQ does not require the use of any surveys or the use of a specific methodology for sampling or survey … For these surveys, please consult technical documentation from CMS for their survey administration requirements … New to CAHPS surveys? Watch this video for an overview.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - CAHPS Clinician & Group Survey Comparison
CAHPS Clinician & Group Survey Differences
Page 1 … CAHPS Clinician & Group Survey: Differences between the core items in 3.0, 3.1, and Visit
4.0 (beta … CAHPS Clinician & Group Survey Differences
Page 2
Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0 … CAHPS Clinician & Group Survey Differences
Page 3
Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0 … CAHPS Clinician & Group Survey Differences
Page 4
Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0
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monahrq.ahrq.gov/cahps/surveys-guidance/home/index.html
November 01, 2023 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Home Health Care Survey
The CAHPS Home Health Care Survey asks patients who receive home healthcare … Development of the CAHPS Home Health Care Survey
This survey was developed by the Agency for Healthcare … https://www.ahrq.gov/cahps/surveys-guidance/home/index.html
Back to
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Strategies for Improving … CAHPS
Clinician & Group (CG-CAHPS)
Survey Scores
A Webcast Presented by the AHRQ CAHPS User Network … Develops standardized surveys and related products,
including the CAHPS Database
• CAHPS Surveys
• … surveys … Clinician & Group (CG-CAHPS) Survey Scores
CAHPS Webcast Series
CAHPS Family of Surveys
Facility
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
August 01, 2015 - CAHPS Clinician & Group Child Survey 3.0
CAHPS® Clinician & Group Survey
Version: 3.0
Population … For guidance, please
see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: child-eng-cg30-2353a.docx
Last updated: August 1, 2015
https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician &
Group Survey … CAHPS® Clinician & Group Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
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monahrq.ahrq.gov/cahps/surveys-guidance/dental/index.html
March 01, 2018 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Dental Plan Survey
The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult … surveys and other materials
Analyzing CAHPS survey data
Quality Measures From the Dental Plan Survey … https://www.ahrq.gov/cahps/surveys-guidance/dental/index.html
Back
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
October 07, 2016 - CAHPS Cancer Care Survey: Drug Therapy
CAHPS® Cancer Care Survey
Version: Drug Therapy … side of the questionnaire booklet … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Cancer
Care Survey. … CAHPS Cancer Care Survey Drug Therapy
Drug_Eng_Cancer_552a.docx 10/7/2016
Survey Instructions
Answer … CAHPS® Cancer Care Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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monahrq.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
April 01, 2023 - ®)
Surveys and Guidance
Hospital
Adult Survey
Development … ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … of the CAHPS Adult Hospital Survey
The CAHPS Hospital Survey was conceived first and foremost … items into existing questionnaires as well as alternative protocols for administering the survey.
-
monahrq.ahrq.gov/cahps/consumer-reporting/index.html
May 01, 2022 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS
Reporting CAHPS Survey Results to Consumers
The reporting of survey … CAHPS Measures of Patient Experiences
Each CAHPS survey produces measures of patient experience that … Guidelines and Strategies
Survey users can consult guidelines for reporting CAHPS survey results … Use of “Roll-Ups” To Report CAHPS Survey Results and Other Quality Measures .
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
January 01, 2017 - Develops standardized surveys and related products,
including the CAHPS Database
• CAHPS Surveys … CAHPS Family of Surveys
3
Facility Surveys
Hospital
In-Center Hemodialysis
Nursing Home
Hospice … & Group Survey
(CG-CAHPS):
CAHPS Patient Narrative Elicitation Protocol
• Review the development … A structured series of 5 open-ended questions that:
• Prompts survey respondents to tell a clear and … Clinician & Group Survey
CAHPS Webcast Series
CAHPS Family of Surveys
Our Focus Today
What is the