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321. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - CAHPS Hospital Survey questions related to discharge include: • Q19: During this hospital stay, did … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

322. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/900.html
     February 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #554,  Characteristics of Young Adults … Today's Headlines: Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores . … Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … Use of the tool, which included AHRQ’s CAHPS® Clinician & Group Survey with Narrative Item Sets ,

323. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
     April 01, 2018 - The surveys and measures provided here are recommendations. … � AHRQ Medical Office Survey on Patient Safety Culture. … http://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/professionals/quality-patient-safety … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html � Patient measures of patient … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html http://qualitysafety.bmj.com

324. Distribute Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/distribute/index.html
     September 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … enrollees have it in time for the open enrollment season, you may not have enough time to conduct your own survey … But you could ask your plans to share their HEDIS ® scores, which include results of the CAHPS ® survey

325. Readiness Assessment Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English … Proficiency Module Train the Trainer Handouts Readiness Assessment Survey Is Your … Please answer the questions below truthfully to the best of your abilities and return the survey to … 1  Yes  Do not complete this questionnaire 2  No 1. … If you will be implementing a patient outcomes survey, please check the CAHPS website at www.ahrq.gov

326. Readiness Assessment Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English … Proficiency Module Staff Training Handouts Readiness Assessment Survey Is Your Organization … Enhancing Safety for Patients With Limited English Proficiency Learning Outcomes Survey For each … 1  Yes  Do not complete this questionnaire 2  No 1. … If you will be implementing a patient outcomes survey, please check the CAHPS website at www.ahrq.gov

327. Making Adjustments to Health Care Quality Scores | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
     January 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … adjustments can be made depends on whether the sponsor has access to other information about the patients or respondents … One alternative is to present information stratified by these categories, if there are enough respondents … Case-mix adjustment of the CAHPS Hospital Survey.

328. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
     April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: · Q1: During this hospital stay, how … If a hospital wants to improve their CAHPS Hospital Survey scores related to physician communication, … an aim might be “to improve scores on CAHPS Hospital Survey Questions 5, 6, and 7 by 5 percent within … , and staff surveys.

329. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/explain/communicate/trust.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

330. 2019 National Healthcare Quality and Disparities Report Introduction and Methods (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
     December 01, 2020 - Some survey designs, questionnaires, data collection methods, definitions, and data calculation methods … (MEPS) • CAHPS® Database – CAHPS® Health Plan Survey Database 10 | 2019 National Healthcare … Survey (NHANES) • National Health Interview Survey (NHIS) • National HIV Surveillance System ( … NHSS) • National Hospital Ambulatory Medical Care Survey (NHAMCS) • National Immunization Survey … ®) Hospital Survey (HCAHPS) • CAHPS® Home Health Survey (HHCAHPS) • CAHPS® Hospice Survey

331. Key Initiatives in Measuring and Reporting Health Care Quality | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/resources/initiatives.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … AHRQ) Resources AHRQ Quality Indicators Consumer Assessment of Healthcare Providers and Systems (CAHPS

332. Comparative Reports on Hospitals | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This survey collects safety, quality, and resource use information related to inpatient care management … Publicly available data from CMS, the Leapfrog Hospital Survey, and secondary data sources are weighted … includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS … Hospital Survey.

333. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
     April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: • Q1: During this hospital stay, … Hospital Survey scores related to physician communication, an aim might be “to improve scores on CAHPS … in place at your hospital, such as patient and family focus groups, patient and family satisfaction surveys … , and staff surveys.

334. AHRQ-Funded Studies Highlight Dental Antibiotic Prescribing Trends | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/877.html
     August 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549,  Healthcare Use and Expenditures … ET about how AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is addressing … Speakers will discuss recent survey updates, the development of new surveys to address current information … needs and the use of survey results to improve patient experience.

335. Information to Help Hospitals Get Started (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
     April 05, 2013 - For example, many of the CAHPS® Hospital Survey measures reflect key elements of patient and family engagement … strategic plan Can help your hospital realize quality and safety improvements (e.g., improvements in CAHPS … discuss any data you have collected during Step 1, such as information from patient experience of care surveys … Over time, metrics included on dashboards may evolve into more outcomes-oriented measures, such as CAHPS … Hospital Examples: Adding Questions to Patient Experience of Care Surveys to Assess Patient and Family

336. Module Menus | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/menus.html
     February 01, 2022 - Getting feedback with surveys. Survey basics: Survey considerations. Custom surveys. … Steps to create a custom survey. Voices from the field (video). Standardized surveys. … CAHPS® Clinician and Group (CG) Survey. Visual surveys. Caution in interpreting survey data. … Apply your knowledge: Design a survey. … survey data.

337. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
     December 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share and competitiveness

338. PQMP Measures | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/pqmp/measures/index.html
     All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Measurement, Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of CAHPS … Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of Supplemental CAHPS

339. Label Health Care Quality Measures in Plain English | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/translate/labels/measures.html
     July 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … However, from early testing of reporting templates for measures from the CAHPS Health Plan Survey, researchers … care quickly” and “Getting care when you need it” to understand correctly the “access” measures in the survey

340. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
     August 01, 2010 - ® Hospital Survey. … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … , and staff surveys. … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift