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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Schlesinger
PREVIEW OF NEW NARRATIVE ITEM
SETS … IN DEVELOPMENT
Mark Schlesinger, PhD
A Growing Family of Narrative Item Sets
CG-CAHPS Narrative … with matching interviews
Full-Scale Testing
574 elicited narratives from regular fall health plan survey … questions
22
The Health Plan Narrative Item Set: Yield
• Forms of value-added depends on the survey … Health Plan Survey
Percent of Patient Feedback in:
INTEGRAL PROXIMAL DISTAL
NCQA Current 35% 8%
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.pdf
September 01, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish
CAHPS® Nursing Home … , please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Instrucciones
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-intro.pdf
May 18, 2023 - HCBS CAHPS Survey Database: What You Need to Know - INTRO
Participating in the 2022 CAHPS® Home and … Community-Based Services (HCBS CAHPS)
Survey Database: What You Need to Know
A Webcast Presented … by the AHRQ CAHPS User Network
May 18, 2023
12:30 – 1:30 pm ET
2
Webcast Technical Info
• Audio … Survey
►HCBS CAHPS Database
• Questions and Answers
Participating in the 2022 CAHPS®Home and Community-Based … Services (HCBS CAHPS) Survey Database: What You Need to Know
Webcast Technical Info
Today’s Speakers
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey
CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument
CAHPS Nursing Home Survey – Long-Stay
Resident Instrument … _______ (0-10)
4
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
7. … _______ (0-10)
5
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
15. … _______ (0-10)
10
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
40.
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healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
April 01, 2021 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … to Consumers
Improving Patient Experience
CAHPS Announcements
Contact CAHPS … ® ) surveys to improve patient experience. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement
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healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
June 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … to Consumers
Improving Patient Experience
CAHPS Announcements
Contact CAHPS … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement
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healthcare411.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
February 01, 2023 - CAHPS Hospital Survey.
The Leapfrog Group’s Measures. … CAHPS Hospital Survey—Adult Version
The Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Hospital Survey , commonly known as Hospital CAHPS or HCAHPS, is a standardized survey instrument for … Download the CAHPS Hospital Survey and learn more about its implementation. … CAHPS Child Hospital Survey
The CAHPS Child Hospital Survey is a standardized survey instrument that
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
December 01, 2023 - Survey Sample Design
CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content
The 5.0/5.1 version of the CAHPS Adult and Child Health Plan Surveys reporting … The 5.1 versions of the CAHPS Health Plan Survey explicitly ask about respondents’
experiences with … respondent burden by shortening the length of the questionnaire, harmonize
overlapping content with … advances in survey methodology and measurement.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
December 01, 2022 - Survey Sample Design
CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content
The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … respondent burden by shortening the length of the questionnaire, harmonize
overlapping content with … advances in survey methodology and measurement. … Department of Commerce
Description
The American Community Survey (ACS) is an ongoing survey that provides
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healthcare411.ahrq.gov/data/data-tools/index.html
July 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Explore the data from the CAHPS® Health … Plan Survey Database and CAHPS® Clinician & Group Survey Database. … the most recent surveys. … Top Box Results
See the percentage of survey respondents who chose the most positive score for a given … Percentiles
View the percentage of health plans (HP-CAHPS) or practices sites (CG-CAHPS) that scored
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
December 01, 2020 - Survey Sample Design
CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content
The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … Population Targeted
CAHPS surveys several different populations, such as adults, children, children … Current sample design began in 2016; current questionnaire design
began in 1997. … surveys are completed by proxy respondents who are related to the patients or
friends of the patients
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
June 21, 2023 - HCBS CAHPS Survey Database: What You Need to Know - CLOSING
31
Q&A
?
? … Ask a Question
• Question and Answer
► Select Q&A
► Type a question in the
box that opens
33
CAHPS … Contact the HCBS CAHPS Database
E-mail: HCBSCAHPSDatabase@westat.com
Phone: 1-855-580-4657
Website … HCBSCAHPSDatabase@westat.com
https://cahpsdatabase.ahrq.gov/default_landing.aspx
Q&A
How to Ask a Question
CAHPS
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
January 01, 2012 - So as they are developing other item sets for other
CAHPS surveys and so as those other surveys are … , and so
we would include that on all of the surveys for those physicians who would be interested in … survey. … You can also access other QI resources such as case studies detailing the use of CAHPS survey
results … survey.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - American Community Survey Reports. United States Census Bureau;
Aug 2013. … Relevant Questions on the CAHPS Health Plan Survey
Survey questions related to cultural competence are … now part of the Qualified Health
Plan Enrollee Experience Survey (QHP Enrollee Survey) that the Centers … This survey expands
on the core Health Plan Survey to ask enrollees about –
• Access to interpreters … satisfaction by members on several
measures related to cultural
competency, including:
the percentage of respondents
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healthcare411.ahrq.gov/data/resources/index.html
April 28, 2024 - known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … among survey users. … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
December 01, 2021 - MEPS comprises three component surveys: the Household Component (HC), the Medical
Provider Component … questionnaire in 2000 to an interviewer-
administered questionnaire starting in 2001. … Reporting of educational attainment is based on the number of completed years of
education when the respondent … variables used in the 2019 NHQDR and forward were defined by following
the methodology of the American Community … Preventive Care X X X
CIS X X X
CAHPS X X X
Since the CAHPS and CIS questions were not
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healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
March 01, 2020 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … Most patients report that they always or usually received care as soon as they needed it, but some respondents … Table 6.A-1 shows aggregated results from surveys fielded in 2016.
Table 6.A-1. … How often respondents got needed care: Percent answering never or sometimes
2016 Adult 6-Month … Survey 3.0
2016 Child 6-Month Survey 3.0
2016 Adult 12/6-Month Survey 2.0
Getting timely appointments
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - MEPS comprises three component surveys: the Household Component (HC), the Medical
Provider Component … and Preventive Care section, the Diabetes Care Survey (DCS) and the supplemental surveys. … CAHPS is an AHRQ-sponsored family of survey instruments designed to measure
quality of care from the … Researchers should note that the CAHPS and CSHCN questions changed from a self-
administered parent questionnaire … variables used in the 2019 NHQDR and forward were defined by following
the methodology of the American Community
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - Like surveys that were done by health plans. … survey results for QI. … the
CAHPS helpline at 1-800-492-9261 or via e-mail at cahps1@ahrq.gov. … That’s CAHPS, the number 1, at [@]
ahrq.gov [cahps1@ahrq.gov]. … surveys.
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healthcare411.ahrq.gov/ncepcr/data-resources/index.html
January 01, 2024 - The CAHPS Clinician and Group surveys are used to evaluate patient experience in medical offices or … CAHPS surveys measure what actually happened, or how often something happened to the patient in a healthcare … Patients are the best, or sometimes the only source of the information collected by the CAHPS surveys … Surveys on Patient Safety Culture
AHRQ’s Surveys on Patient Safety Culture (SOPS) Medical Office survey … The Medical Office SOPS survey also has two optional supplemental items sets for survey customization