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  1. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Schlesinger PREVIEW OF NEW NARRATIVE ITEM SETS … IN DEVELOPMENT Mark Schlesinger, PhD A Growing Family of Narrative Item Sets CG-CAHPS Narrative … with matching interviews  Full-Scale Testing  574 elicited narratives from regular fall health plan survey … questions 22 The Health Plan Narrative Item Set: Yield • Forms of value-added depends on the survey … Health Plan Survey Percent of Patient Feedback in: INTEGRAL PROXIMAL DISTAL NCQA Current 35% 8%
  2. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.pdf
    September 01, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish CAHPS® Nursing Home … , please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones
  3. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-intro.pdf
    May 18, 2023 - HCBS CAHPS Survey Database: What You Need to Know - INTRO Participating in the 2022 CAHPS® Home and … Community-Based Services (HCBS CAHPS) Survey Database: What You Need to Know A Webcast Presented … by the AHRQ CAHPS User Network May 18, 2023 12:30 – 1:30 pm ET 2 Webcast Technical Info • Audio … Survey ►HCBS CAHPS Database • Questions and Answers Participating in the 2022 CAHPS®Home and Community-Based … Services (HCBS CAHPS) Survey Database: What You Need to Know Webcast Technical Info Today’s Speakers
  4. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7. … _______ (0-10) 5 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 15. … _______ (0-10) 10 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 40.
  5. healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
    April 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … ® ) surveys to improve patient experience. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement
  6. healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
    June 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement
  7. healthcare411.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
    February 01, 2023 - CAHPS Hospital Survey. The Leapfrog Group’s Measures. … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Hospital Survey , commonly known as Hospital CAHPS or HCAHPS, is a standardized survey instrument for … Download the CAHPS Hospital Survey  and learn more about its implementation. … CAHPS Child Hospital Survey The CAHPS Child Hospital Survey is a standardized survey instrument that
  8. healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
    December 01, 2023 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0/5.1 version of the CAHPS Adult and Child Health Plan Surveys reporting … The 5.1 versions of the CAHPS Health Plan Survey explicitly ask about respondents’ experiences with … respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement.
  9. healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
    December 01, 2022 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement. … Department of Commerce Description The American Community Survey (ACS) is an ongoing survey that provides
  10. healthcare411.ahrq.gov/data/data-tools/index.html
    July 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Explore the data from the CAHPS® Health … Plan Survey Database and CAHPS® Clinician & Group Survey Database. … the most recent surveys. … Top Box Results See the percentage of survey respondents who chose the most positive score for a given … Percentiles View the percentage of health plans (HP-CAHPS) or practices sites (CG-CAHPS) that scored
  11. healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
    December 01, 2020 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … Population Targeted CAHPS surveys several different populations, such as adults, children, children … Current sample design began in 2016; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients
  12. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
    June 21, 2023 - HCBS CAHPS Survey Database: What You Need to Know - CLOSING 31 Q&A ? ? … Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens 33 CAHPS … Contact the HCBS CAHPS Database E-mail: HCBSCAHPSDatabase@westat.com Phone: 1-855-580-4657 Website … HCBSCAHPSDatabase@westat.com https://cahpsdatabase.ahrq.gov/default_landing.aspx Q&A How to Ask a Question CAHPS
  13. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
    January 01, 2012 - So as they are developing other item sets for other CAHPS surveys and so as those other surveys are … , and so we would include that on all of the surveys for those physicians who would be interested in … survey. … You can also access other QI resources such as case studies detailing the use of CAHPS survey results … survey.
  14. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
    August 01, 2017 - American Community Survey Reports. United States Census Bureau; Aug 2013. … Relevant Questions on the CAHPS Health Plan Survey Survey questions related to cultural competence are … now part of the Qualified Health Plan Enrollee Experience Survey (QHP Enrollee Survey) that the Centers … This survey expands on the core Health Plan Survey to ask enrollees about – • Access to interpreters … satisfaction by members on several measures related to cultural competency, including:  the percentage of respondents
  15. healthcare411.ahrq.gov/data/resources/index.html
    April 28, 2024 - known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … among survey users. … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users. 
  16. healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
    December 01, 2021 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … questionnaire in 2000 to an interviewer- administered questionnaire starting in 2001. … Reporting of educational attainment is based on the number of completed years of education when the respondent … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community … Preventive Care X X X CIS X X X CAHPS X X X Since the CAHPS and CIS questions were not
  17. healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
    March 01, 2020 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Most patients report that they always or usually received care as soon as they needed it, but some respondents … Table 6.A-1 shows aggregated results from surveys fielded in 2016. Table 6.A-1. … How often respondents got needed care: Percent answering never or sometimes   2016 Adult 6-Month … Survey 3.0 2016 Child 6-Month Survey 3.0 2016 Adult 12/6-Month Survey 2.0 Getting timely appointments
  18. healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
    December 01, 2022 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … and Preventive Care section, the Diabetes Care Survey (DCS) and the supplemental surveys. … CAHPS is an AHRQ-sponsored family of survey instruments designed to measure quality of care from the … Researchers should note that the CAHPS and CSHCN questions changed from a self- administered parent questionnaire … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community
  19. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
    January 01, 2011 - Like surveys that were done by health plans. … survey results for QI. … the CAHPS helpline at 1-800-492-9261 or via e-mail at cahps1@ahrq.gov. … That’s CAHPS, the number 1, at [@] ahrq.gov [cahps1@ahrq.gov]. … surveys.
  20. healthcare411.ahrq.gov/ncepcr/data-resources/index.html
    January 01, 2024 - The CAHPS Clinician and Group surveys are used to evaluate patient experience in medical offices or … CAHPS surveys measure what actually happened, or how often something happened to the patient in a healthcare … Patients are the best, or sometimes the only source of the information collected by the CAHPS surveysSurveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS) Medical Office survey … The Medical Office SOPS survey also has two optional supplemental items sets for survey customization

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