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161. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/research/index.html
     March 01, 2024 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Many researchers study the feasibility and value of using CAHPS surveys to support efforts to improve … Research Team : RAND Use of CAHPS survey data and CAHPS PCMH items during PCMH transformation … Changes that are not captured in CAHPS surveys include care management to support medical and chronic … PCMH Transformation Using Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Data

162. Participating in the 2022 CAHPS Home and Community-Based Services Survey Database: What You Need to Know | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-051823.html
     December 01, 2023 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Participating in the 2022 CAHPS Home and Community-Based Services Survey Database: What … ® Home and Community Based Services (HCBS CAHPS) Survey Database . … Speakers reviewed the HCBS CAHPS Survey and discussed the benefits and steps involved in participating … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

163. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
     November 01, 2021 - ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Clinician & Group Survey (CG-CAHPS) to gather more information on patient experience with the domains … Also available: Fact Sheet: Developing a CAHPS ® Clinician & Group Survey to Measure the Medical … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html  

164. CAHPS Cancer Care Supplemental Items (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
     November 28, 2016 - Items for the CAHPS® Cancer Care Survey Population: Adult Language: English Users of the CAHPS … CAHPS® Cancer Care Survey Supplemental Items Population: Adult 11/4/2016 Page 2 Document No. 557a … 1 Never 2 Sometimes 3 Usually 4 Always After AC2 CAHPS® Cancer Care Survey Supplemental … 1 Yes, definitely 2 Yes, somewhat 3 No After INF4 CAHPS® Cancer Care Survey Supplemental … http://www.ahrq.gov/cahps Supplemental Items for the CAHPS® Cancer Care Survey Topic: Access Topic

165. Introducing the CAHPS Cancer Care Survey (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-061317.html
     April 01, 2020 - ®) Webcasts & Recent Events Introducing the CAHPS Cancer Care Survey (Webcast) … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Introducing the CAHPS Cancer Care Survey (Webcast) June 13, 2017 Summary Speakers … Principal Researcher American Institutes for Research Overview of CAHPS Cancer Care Survey (PDF, 999 … Questions and Answers About the CAHPS Cancer Care Survey (PDF, 152 KB)

166. CAHPS Dental Plan Survey Measures | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
     April 01, 2018 - ) Surveys and Guidance Dental Plan Survey Measures … ) About CAHPS Surveys and Guidance American Indian Cancer Care Clinician … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Dental Plan Survey Measures For more information: Patient Experience Measures for the CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html  

167. Development of the CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
     March 01, 2017 - ) Surveys and Guidance Cancer Care Development of the CAHPS Cancer Care Survey … ) About CAHPS Surveys and Guidance American Indian Cancer Care Survey Measures … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … of the CAHPS Cancer Care Survey The CAHPS ® Cancer Care Survey was developed and tested in … https://www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html  

168. Understanding CAHPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-011123.html
     January 01, 2023 - ®) Webcasts & Recent Events Understanding CAHPS Surveys: A Primer for New Users … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Understanding CAHPS Surveys: A Primer for New Users (Webcast) January 11, 2023 … research in survey development and administration, and discussed how organizations use survey results … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

169. HCBS CAHPS Survey Database: What You Need to Know - GINSBERG (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
     June 21, 2023 - HCBS CAHPS Survey Database: What You Need to Know - GINSBERG 5 AHRQ’S CAHPS® PROGRAM Caren Ginsberg … data − Informative reporting of CAHPS data −Quality improvement using CAHPS data ►Develops surveys … survey data 9 CAHPS Surveys: Gold standard for patient experience measurement CAHPS Surveys: … Competencies About CAHPS CAHPS Program Activities CAHPS Surveys: Gold standard for patient experience … measurement Uses of CAHPS Surveys

170. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-050824.html
     March 01, 2024 - Survey Data SHARE: … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Survey Data Date: May 8, 2024 Time: 1:00 - 2:00 p.m. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … Survey Data.

171. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
     October 01, 2018 - surveys to be administered. … And AHRQ relies heavily on the CAHPS Consortium for technical oversight of the CAHPS surveys, moving … It’s a structured series of open-ended questions and it is intended to prompt respondents to tell their … And they collect the surveys; they interpret the surveys for those that are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but the next step is to roll

172. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
     October 29, 2018 - use with the CAHPS Clinician & Group Survey (CG- CAHPS) … • The Elicitation Protocol is intended to:  Prompt survey respondents to tell a clear and comprehensive … Clinician & Group Survey: 1. … 20 www.ahrq.gov/cahps Implementation Guidance Document https://www.ahrq.gov/cahps/surveys-guidance … /item-sets/elicitation/index.html 21 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation

173. CAHPS Bibliography | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/bibliography/index.html?page=0
     March 05, 2024 - Search Citations Search by keyword or author name Search   Surveys … Analysis (185) Health Information Technology (HIT) (3) Health Literacy (6) International Surveys … (9) Statistical Techniques and Methods (49) Survey Administration (46) Survey Development … Bibliography Browse or search for publications about the development and use of CAHPS surveys and … survey questions.

174. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
     December 01, 2022 - ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Supplemental items related to health literacy are available for three CAHPS surveys: Health Literacy … Corporation to create the Health Literacy Item Sets for CAHPS surveys. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html  

175. Development of the CAHPS Health Information Technology Item Set | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/Development-HIT-Item-Set.html
     July 01, 2022 - ) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … In June 2006, AHRQ hosted a meeting with health IT and CAHPS survey experts, as well as stakeholders … Clinician & Group Survey.  … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/Development-HIT-Item-Set.html

176. Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-012617.html
     May 01, 2018 - )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey … respondents to tell a clear and comprehensive story about their experiences with their health care provider … Clinician & Group Survey (CG-CAHPS). … Survey.

177. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Health Plan Survey (CAHPS stands for Consumer Assessment of Healthcare Providers and Systems) These … Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

178. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child … HCAHPS Survey. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … & Group Survey (PDF, 662 KB)   Mark Schlesinger, Ph.D.

179. Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
     July 01, 2021 - )® About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) These supplemental items are … designed to be used with the CAHPS Clinician & Group Visit Survey 4.0 (beta). … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html

180. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
     June 01, 2017 - ®) Surveys and Guidance Hospital Child Survey Survey Measures … ®) About CAHPS Surveys and Guidance American Indian Cancer Care Clinician … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Child Hospital Survey Measures For more information: Patient Experience Measures from the CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html