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41. AHRQ evidence-based Care Transformation Support - Slides with Notes (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/acts-meeting-with-notes-01302019.pdf
    January 30, 2019 - Healthcare Quality and Disparities Reports, HCUP National Quality Strategy Medical Expenditure Panel Survey … NCEPCR Tools and Resources for Practice Transformation and QI ► Improving Primary Care Practice ► Surveys … Pediatric Quality Measures Program ► Patient-reported Outcomes ► AHRQ Quality Indicators ► Pain Items in CAHPS … Healthcare Quality & Disparities Reports (QDR) • US Health Information Knowledgebase (USHIK) • Data Files, Surveys … , & Reports (MEPS, HCUP, CAHPS, SOPS …) • Patient Centered Outcomes Research Studies (PCOR) • Patient

42. NJ-EPAC Pilot Testing of Electronic Prescribing Standards (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/NJ-EPAC%20Pilot%20Testing%20of%20Electronic%20Prescribing%20Standards_0.pdf
    April 01, 2008 - Patient experience with health care (e.g. the CAHPS instrument) Work Process Modeling Evaluation … Draft questionnaires were then revised to address panelists’ comments. … All respondents to our survey had relatively high scores on a computer attitudes scale that we adapted … The beneficial effects of e-prescribing that our survey respondents perceived in drug-drug interactions … This finding is corroborated by our finding that survey respondents did not perceive any greater ability

43. Final-Hit-Enabled-Quality-Measurement-Snapshot (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/final-hit-enabled-quality-measurement-snapshot.pdf
    July 01, 2012 - Patient satisfaction and experience surveys are commonly used by providers and health plans. … patients to report on and evaluate their experiences in health care.23 In 2011, there were 517,478 respondents … Consumer Assessment of Healthcare Providers and Systems (CAHPS) [Internet]. … CAHPS Hospital Survey: Hospital Care Quality Information from the Consumer Perspective (HCAHPS) [Internet … CAHPS® program goals are twofold: • Develop standardized patient questionnaires that can be used to

44. Final-Hit-Enabled-Quality-Measurement-Snapshot (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/final-hit-enabled-quality-measurement-snapshot.pdf
    July 01, 2012 - Patient satisfaction and experience surveys are commonly used by providers and health plans. … patients to report on and evaluate their experiences in health care.23 In 2011, there were 517,478 respondents … Consumer Assessment of Healthcare Providers and Systems (CAHPS) [Internet]. … CAHPS Hospital Survey: Hospital Care Quality Information from the Consumer Perspective (HCAHPS) [Internet … CAHPS® program goals are twofold: • Develop standardized patient questionnaires that can be used to

45. Creating an Evidence Base for Vision Rehabilitation (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015052-stuen-final-report-2008.pdf
    January 01, 2008 - EVRR® and patient satisfaction surveys served as data sources. … Patient satisfaction surveys demonstrated high levels of satisfaction with services received. … (Lighthouse National Survey on Vision Loss, 1995). By 2010, this figure will grow to 20 million. … as the other sites did not have the capacity at this time to conduct a survey. … (CAHPS) and were made applicable to a vision rehabilitation setting.

46. Enhancing Complex Care through an Integrated Care Coordination Information System - Final Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017832-dorr-final-report-2012.pdf
    January 01, 2012 - but standard (NQF approved) quality measures; by patient experience of care through before and after surveys … The first 4 questions asked the respondent to rate their degree of agreement of the intervention (care … Satisfaction During the study period, 880 surveys were sent out and 429 were returned for a total response … CAHPS Results – Quality Arm Quality Pre (n=97) Post (n=135) Domain Percentile Percentile … CAHPS Results – Care Coordination Arm Care Coordination Pre (n=91) Post (n=149) Domain Percentile

47. Findings and Lessons From the Improving Management of Individuals With Complex Health Care Needs Through Health IT Grant Initiative (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/findings-and-lessons-from-improving-management-of-individuals-with-complex-health-care-needs-through-health-it-grant-initiative.pdf
    February 20, 2014 - acceptance and adoption of the regional HIE in behavioral health settings through interviews and surveys … ®) Clinician & Group Survey. … Patient Experience and Patient-Clinician Communication AHRQ encouraged use of the CAHPS® Clinician & … Four researchers used CAHPS®, although only one demonstrated a significant impact: • Dr. … Most respondents (81 percent) expressed overall positive views toward electronic data sharing.

48. Medicaid Medical Home Initiative and the Role of Health Information Technology (HIT) (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/medicaid_medical_home_initiatives_and_the_role_of_health_information_technology_5.pdf
    January 01, 2010 - evaluate the impact of medical homes, including – Quality/health outcomes measures (e.g., HEDIS, CAHPS … – Health teams must also report patient outcomes and experience. – Independent evaluator will survey … measures using a registry 10 SEPA Medical Home Model • Payments for each practice based on – NCQA survey

49. Showing Health Information Value in a Community Network (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r01hs015057-lobach-final-report-2008.pdf
    January 01, 2008 - preventive health services) that were the focus of Phase 2; and events self-reported by patients through questionnaires … Patient satisfaction and quality of life were assessed using the CAHPS and the EuroQoL survey instruments … Provider opinions were assessed using validated survey instruments for assessing usability. … There were no statistically significant differences except that adult respondents in the control group … The EuroQol quality of life survey was completed by 143 adults.

50. Harnessing Health IT for Self-Management and Medication Activation in a Medicaid Plan (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017261-schillinger-final-report-2011.pdf
    January 01, 2011 - Participants were interviewed via telephone using close-ended surveys adapted from the original IDEALL … Paper survey responses were later entered into the CATI-created database. … We chose to not include the CAHPS® Clinician & Group Survey as an outcome measure, since the IPC has … Interpersonal processes of care (IPC) Diabetes self-efficacy Patient self-management scale derived from questionnaire … Interpersonal processes of care survey: patient-reported measures for diverse groups.

51. Findings and Lessons From the Enabling Patient-Centered Care Through Health IT Grant Initiative (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/findings-and-lessons-from-enabling-patient-centered-care-through-health-it.pdf
    January 01, 2013 - Patients self-administer the health literacy test and outcomes questionnaire using a kiosk in the clinic … Patient Experience and Patient-Clinician Communication AHRQ encouraged the PCC grantees to use the CAHPS … ® Clinician & Group Survey to assess patients’ perception of and experience of care, especially in the … Four researchers used CAHPS® or other instruments and showed an impact on patient satisfaction and … participants reported an increase in the quality of patient-clinician communication with the score on the CAHPS

52. AHRQ Health Information Technology Portfolio's 2010 Annual Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/ahrq2010annualReport.pdf
    October 23, 2012 - that could be used as a reference or modified to help develop utilization and provider satisfaction questionnaires … Analysis Protocols • Data quality issues and reporting lags • Data acquisition issues • Evaluation • Surveys … for the October 6, 2008, version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Survey. … The grant project team initiated the survey in July of 2009 and used this version of CAHPS.

53. A National Web Conference on Evaluation of Personal Health Record (PHR) Systems and their Impact on Chronic Disease (pdf file)
    digital.ahrq.gov/sites/default/files/docs/phr-impact-chronic-disease-transcript-012512.pdf
    August 01, 2012 - measure that Judy Hibbard developed; we had them evaluate the care that they received using the group CAHPs … survey. … We were able to use some of the CAHPS health technology items that were being tested at that point at … Additionally, we are doing some work in terms of building questions into some existing national surveys … We are measuring not only through participation in our own programs, but through the surveys of others

54. Using IT to Improve the Quality of Cardiovascular Disease (CVD) Prevention and Management (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017016-williams-final-report-2010.pdf
    January 01, 2010 - of Care The study intended to: A) determine whether PI & DMI quality scores were associated with CAHPS … random surveys of patient satisfaction; and B) to feedback PI & DMI scores back to clinicians and observe … whether the feedback led to changes in the performance levels or the CAHPS scores. … Although initially informed otherwise, we later determined that we could not get CAHPS scores with specific

55. R18Hs017270-Fricton-Final-Report-2011 (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017270-fricton-final-report-2011.pdf
    January 01, 2011 - the guidelines, and levels of acceptability and satisfaction of the CDS qualitative and quantitative survey … This project is also gathering AHRQ- funded CAHPS® Clinician & Group Survey for the dental plan.