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41. Harnessing Health IT for Self-Management and Medication Activation in a Medicaid Plan (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017261-schillinger-final-report-2011.pdf
    January 01, 2011 - Participants were interviewed via telephone using close-ended surveys adapted from the original IDEALL … Paper survey responses were later entered into the CATI-created database. … We chose to not include the CAHPS® Clinician & Group Survey as an outcome measure, since the IPC has … Interpersonal processes of care (IPC) Diabetes self-efficacy Patient self-management scale derived from questionnaire … Interpersonal processes of care survey: patient-reported measures for diverse groups.

42. Findings and Lessons From the Enabling Patient-Centered Care Through Health IT Grant Initiative (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/findings-and-lessons-from-enabling-patient-centered-care-through-health-it.pdf
    January 01, 2013 - Patients self-administer the health literacy test and outcomes questionnaire using a kiosk in the clinic … Patient Experience and Patient-Clinician Communication AHRQ encouraged the PCC grantees to use the CAHPS … ® Clinician & Group Survey to assess patients’ perception of and experience of care, especially in the … Four researchers used CAHPS® or other instruments and showed an impact on patient satisfaction and … participants reported an increase in the quality of patient-clinician communication with the score on the CAHPS

43. A National Web Conference on Evaluation of Personal Health Record (PHR) Systems and their Impact on Chronic Disease (pdf file)
    digital.ahrq.gov/sites/default/files/docs/phr-impact-chronic-disease-transcript-012512.pdf
    August 01, 2012 - measure that Judy Hibbard developed; we had them evaluate the care that they received using the group CAHPs … survey. … We were able to use some of the CAHPS health technology items that were being tested at that point at … Additionally, we are doing some work in terms of building questions into some existing national surveys … We are measuring not only through participation in our own programs, but through the surveys of others

44. AHRQ Health Information Technology Portfolio's 2010 Annual Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/ahrq2010annualReport.pdf
    October 23, 2012 - that could be used as a reference or modified to help develop utilization and provider satisfaction questionnaires … Analysis Protocols • Data quality issues and reporting lags • Data acquisition issues • Evaluation • Surveys … for the October 6, 2008, version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Survey. … The grant project team initiated the survey in July of 2009 and used this version of CAHPS.

45. Using IT to Improve the Quality of Cardiovascular Disease (CVD) Prevention and Management (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017016-williams-final-report-2010.pdf
    January 01, 2010 - of Care The study intended to: A) determine whether PI & DMI quality scores were associated with CAHPS … random surveys of patient satisfaction; and B) to feedback PI & DMI scores back to clinicians and observe … whether the feedback led to changes in the performance levels or the CAHPS scores. … Although initially informed otherwise, we later determined that we could not get CAHPS scores with specific

46. R18Hs017270-Fricton-Final-Report-2011 (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017270-fricton-final-report-2011.pdf
    January 01, 2011 - the guidelines, and levels of acceptability and satisfaction of the CDS qualitative and quantitative survey … This project is also gathering AHRQ- funded CAHPS® Clinician & Group Survey for the dental plan.