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  1. digital.ahrq.gov/sites/default/files/docs/citation/r18hs017046-krist-final-report-2011.pdf
    January 01, 2011 - We mailed each cohort a different postal survey (the Preventive Services Survey or the CAHPS Survey) … National Health Interview Survey. … The patient CAHPS survey was used to measure the patient’s care experience. … The survey contained 35 core CAHPS Clinician & Group Survey questions, 3 shared decision-making questions … Intervention and control patients were mailed the Preventive Services or CAHPS survey in March 2007
  2. digital.ahrq.gov/sites/default/files/docs/publication/r18hs017202-bove-final-report-2011.pdf
    January 01, 2011 - (7.75 reports/month)) Measures of Behavior and Adherence We provided all subjects with questionnaires … In addition, the CAHPS questionnaire was competed at the beginning and end of the study. … CAHPS Survey. This survey examines the patient to physician interaction. … The questionnaire was administered to all subjects in the study at the initial and final visits. … Table 7 provides overall results of the surveys.
  3. digital.ahrq.gov/sites/default/files/docs/citation/r18hs017060-weiss-final-report-2011.pdf
    January 01, 2011 - Because we did not use the actual CAHPS questionnaires we did not provide any data to the National CAHPS … Data collection from physicians assessing their reaction to the feedback was collected via a questionnaire … There were no significant differences in overall satisfaction with care among any of the three surveys … to Satisfaction Survey 20 7 27 Response rate 56% 100% 63% Sixty-three percent (63%) of the respondents … Five respondents did not answer these questions.
  4. digital.ahrq.gov/sites/default/files/docs/publication/r18hs017233-fox-final-report-2011.pdf
    January 01, 2011 - Patient Satisfaction Surveys. … Patient satisfaction was assessed using the modified CAHPS survey instrument, which is included in the … survey. … When administering the CAHPS survey, the BLUES team encountered both resistance and enthusiasm. … Socio-demographic Characteristics of Patient Satisfaction Survey Respondents Site Pre Baseline
  5. digital.ahrq.gov/ahrq-funded-projects/improving-pediatric-safety-and-quality-healthcare-information-technology
    January 01, 2023 - The applicant assessed changes in patient experience of care using a modified pediatric CAHPS survey.
  6. digital.ahrq.gov/sites/default/files/docs/citation/r18hs018167-roberts-final-report-2013.pdf
    January 01, 2013 - R18-HS018167 Final Report Page 6 Patient Satisfaction Survey (CAHPS): We used the Consumer Assessment … of Healthcare Providers and Systems (CAHPS) Clinician & Group Survey to assess patient satisfaction … survey (n=366) Did not complete baseline survey (n=196) Allocated to control (n=585) ♦ Received … allocated intervention (n=562) ♦ Withdrew (n=23) Completed baseline survey (n=370) Did not complete … baseline survey (n=182) Allocated to intervention (n=584) ♦ Received allocated intervention (n=
  7. digital.ahrq.gov/sites/default/files/docs/publication/r18hs017246-stepnowsky-final-report-2011.pdf
    January 01, 2011 - Clinician & Group Survey). … The project questionnaire packet was comprised of a variety of measures, and we grouped them according … Clinician & Group Survey). … Consumer Assessment of Healthcare Providers and Systems (CAHPS): The modified CAHPS overall score reflects … scoring instructions for the SAQLI revealed a potential improvement to the scoring methods for this questionnaire
  8. digital.ahrq.gov/sites/default/files/docs/page/guide-to-evaluating-hie-projects-section-6.pdf
    November 14, 2014 - Review existing surveys using the Health IT Survey Compendium on the AHRQ Health IT Web site. … Review existing surveys using the Health IT Survey Compendium on the AHRQ Health IT Web site. … Review existing surveys using the Health IT Survey Compendium on the AHRQ Health IT Web site. … of Healthcare Providers and Systems (CAHPS). 36 Consider using an existing survey. … You may be able to add customized questions to standard surveys such as CAHPS. 36 Consider using
  9. digital.ahrq.gov/sites/default/files/docs/publication/r18hs018648-atlas-final-report-2014.pdf
    January 01, 2014 - The surveys included Consumer Assessment of Healthcare Providers and Systems (CAHPS) questions on patient … Post--‐Intervention Provider Surveys Post--‐intervention surveys were completed by 91% (20 of 22) … Among respondents, 30% indicated that Medication Metronome improved their ability to provide timely … communication before and after the Metronome intervention based on the CAHPS questions. … Our survey and exit interviews identified several factors that might have contributed to this underuse
  10. digital.ahrq.gov/sites/default/files/docs/A%20National%20Web%20Conference%20on%20the%20Massachusetts%20eHealth%20Collaborative%20Handout.pdf
    July 01, 2010 - Relatively few payers ~3,000 solo or 2-3 physician practices • BCBS Highly ranked for quality (HEDIS, CAHPS … • Baseline pilot community survey complete • Statewide analysis complete • Manuscripts published Presented … Barriers/Facilitators of Adoption Statewide and pilot community survey of physicians and EHR data … Barriers/Facilitators of Adoption Progress to date: • Baseline statewide survey complete • Baseline … pilot community survey complete • Statewide analysis complete • Manuscript published Presented by:
  11. digital.ahrq.gov/sites/default/files/docs/publication/r18hs017149-veline-final-report-2011.pdf
    January 01, 2011 - of the CAHPS Clinician and Group Survey. … Each patient received the three surveys. … Of the patients who responded to the original survey, additional surveys for the second and third round … surveys were sent out. … Patients who did not have a diagnosis of hypertension (self-reported) were given questionnaire options
  12. digital.ahrq.gov/sites/default/files/docs/page/HIE_Evaluation_Toolkit.pdf
    November 27, 2007 - Medium Your survey could sample the Be careful to survey personnel laboratory personnel laboratory … Survey Medium Could include surveys with prescriptions. 22 Table 3: Data Exchange between … May be able to add customized questions to standard surveys such as CAHPS. … (CAHPS, commercial) Low to Medium Internally developed survey Medium 39 SECTION … Satisfaction surveys 40 How will you make your measurements?
  13. digital.ahrq.gov/sites/default/files/docs/publication/r18hs017189-trivedi-final-report-2010.pdf
    January 01, 2010 - Results: We analyzed 208 (out of 289) Centerstone employee surveys as part of the Needs Assessment. … One questionnaire was returned blank so all results reported are based on 208 completed questionnaires … The Physician Algorithm Evaluation of Usefulness Survey (EOUS) is a study-developed survey that addresses … perception of care was assessed using AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … One questionnaire was returned blank so all results reported are based on 208 completed questionnaires
  14. digital.ahrq.gov/sites/default/files/docs/page/health_it_as_a_means__not_an_end__how_health_it_supports_broad_quality_improvement_for_medicaid_and_chip_beneficiaries_5.pdf
    March 29, 2010 - grams Overall Cost and Quality Cesarean Rate for Low-risk First Birth Women Patient Experience HEDIS CAHPSSurvey of Patient Experience Patient Experience Use of Clinician & Group primary care CAHPS survey
  15. digital.ahrq.gov/sites/default/files/docs/page/health-information-technology-evaluation-toolkit-2009-update.pdf
    January 01, 2009 - setting, and targeted respondent. … Introduction to survey methodology and design. In: Woods DW. … A brief tutorial on the development of measures for use in survey questionnaires. … Providers and Systems (CAHPS®). … satisfaction Patient Centeredness External surveys (CAHPS, commercial) Internally developed
  16. digital.ahrq.gov/sites/default/files/docs/biblio/09_0083_EF.pdf
    June 01, 2009 - setting, and targeted respondent. … Introduction to survey methodology and design. In: Woods DW. … A brief tutorial on the development of measures for use in survey questionnaires. … Providers and Systems (CAHPS®). … satisfaction Patient Centeredness External surveys (CAHPS, commercial) Internally developed
  17. digital.ahrq.gov/sites/default/files/docs/page/unlocking_quality_information__understanding_the_value_of_health_it_for_quality_measurement_and_improvement_5.pdf
    April 26, 2010 - commercial plans—Quality Compass • Combination of administrative measures, hybrid measures, and survey … measures • Collected with a certified HEDIS vendor and auditor and an approved CAHPS* survey organization … quality improvement data for board recertification 70 Category B • Web-based or kiosk pre-visit questionnaire … matriarch/MultiPiecePage.asp_Q_PageID_E_372_A_PageName_E_Co mmitment2Quality NHPRI’s annual HEDIS and CAHPS … disease and injury surveillance, analysis and dissemination of health data, population and provider surveys
  18. digital.ahrq.gov/sites/default/files/docs/citation/r01hs023383-mccarty-final-report-2020.pdf
    January 01, 2020 - The baseline survey was completed as part of the iHA with feedback for intervention participants and … All follow-up surveys were conducted online via an electronic survey invitation sent via text or email … To minimize missing data, the baseline survey was programmed to require a response before proceeding … Clinical Uses of an Adolescent Intake Questionnaire. … Consumer Assessment of Health Providers and Systems (CAHPS): evolving to meet stakeholder needs.
  19. digital.ahrq.gov/sites/default/files/docs/publication/r18hs017795-eisenstein-final-report-2012.pdf
    January 01, 2012 - Patient satisfaction Patient quality of life Provider opinions CAHPS patient satisfaction survey … EQ-5D Health Questionnaire Provider opinion surveys Telephone calls to patients Provider surveys … satisfaction with healthcare providers (using the Consumer Assessment of Healthcare Providers and Systems, CAHPSRespondents to the EQ-5D survey reported no treatment-related differences in quality of life (Table … However, they were not analyzed due to the small number of respondents. Table 17.
  20. digital.ahrq.gov/sites/default/files/docs/publication/r18hs017300-hahn-final-report-2012.pdf
    January 01, 2012 - We considered using the 6- item Provider Communication scale from the CAHPS® Group & Clinician core questionnaire … Second, we did not aggregate at the Group or Clinician level, which is the purpose of the CAHPS Group … & Clinician survey. … Evaluation and Use of CancerHelp-TT We administered several evaluation questionnaires to participants … Web-based questionnaire administration tool available through Assessment CenterSM.

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