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21. Self-Management & Reminders with Technology: SMART Appraisal of an Integrated PHR - Final Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/citation/r18hs018167-roberts-final-report-2013.pdf
    January 01, 2013 - R18-HS018167 Final Report Page 6 Patient Satisfaction Survey (CAHPS): We used the Consumer Assessment … of Healthcare Providers and Systems (CAHPS) Clinician & Group Survey to assess patient satisfaction … survey (n=366) Did not complete baseline survey (n=196) Allocated to control (n=585) ♦ Received … allocated intervention (n=562) ♦ Withdrew (n=23) Completed baseline survey (n=370) Did not complete … baseline survey (n=182) Allocated to intervention (n=584) ♦ Received allocated intervention (n=

22. Improving Pediatric Safety and Quality with Healthcare Information Technology | Digital Healthcare Research
    digital.ahrq.gov/ahrq-funded-projects/improving-pediatric-safety-and-quality-healthcare-information-technology
    January 01, 2023 - The applicant assessed changes in patient experience of care using a modified pediatric CAHPS survey.

23. The Medication Metronome Project - Final Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs018648-atlas-final-report-2014.pdf
    January 01, 2014 - The surveys included Consumer Assessment of Healthcare Providers and Systems (CAHPS) questions on patient … Post-­‐Intervention Provider Surveys Post-­‐intervention surveys were completed by 91% (20 of 22) … Among respondents, 30% indicated that Medication Metronome improved their ability to provide timely … communication before and after the Metronome intervention based on the CAHPS questions. … Our survey and exit interviews identified several factors that might have contributed to this underuse

24. CDSiC Stakeholder Center Progress Report (pdf file)
    digital.ahrq.gov/sites/default/files/CDSiC%20Stakeholder%20Center%20Quarterly%20Report%20Q1%202025.pdf
    September 01, 2025 - The final questionnaire will be accompanied by a 15-20-page report https://cdsic.ahrq.gov/cdsic/override-taxonomy … These survey questions could be added to an existing, federally-fielded survey instrument. … NORC also presented to the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Consortium … February to share the product’s purpose and key findings, and to solicit input on the approach from the CAHPS … Consortium as well as other considerations when developing the questionnaire.

25. AHRQ's Guide to Evaluating Health Information Exchange Projects - Section 6 (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/guide-to-evaluating-hie-projects-section-6.pdf
    June 16, 2021 - Review existing surveys using the Health IT Survey Compendium on the AHRQ Health IT Web site. … Review existing surveys using the Health IT Survey Compendium on the AHRQ Health IT Web site. … Review existing surveys using the Health IT Survey Compendium on the AHRQ Health IT Web site. … of Healthcare Providers and Systems (CAHPS). 36 Consider using an existing survey. … You may be able to add customized questions to standard surveys such as CAHPS. 36 Consider using

26. AHRQ Grant Final Progress Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017149-veline-final-report-2011.pdf
    January 01, 2011 - of the CAHPS Clinician and Group Survey. … Each patient received the three surveys. … Of the patients who responded to the original survey, additional surveys for the second and third round … surveys were sent out. … Patients who did not have a diagnosis of hypertension (self-reported) were given questionnaire options

27. Using Information Technology to Provide Measurement Based Care for Chronic Illness - Final Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017189-trivedi-final-report-2010.pdf
    January 01, 2010 - Results: We analyzed 208 (out of 289) Centerstone employee surveys as part of the Needs Assessment. … One questionnaire was returned blank so all results reported are based on 208 completed questionnaires … The Physician Algorithm Evaluation of Usefulness Survey (EOUS) is a study-developed survey that addresses … perception of care was assessed using AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … One questionnaire was returned blank so all results reported are based on 208 completed questionnaires

28. Health Information Technology Evaluation Toolkit: 2009 Update (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/health-information-technology-evaluation-toolkit-2009-update.pdf
    January 01, 2009 - setting, and targeted respondent. … Introduction to survey methodology and design. In: Woods DW. … A brief tutorial on the development of measures for use in survey questionnaires. … Providers and Systems (CAHPS®). … satisfaction Patient Centeredness External surveys (CAHPS, commercial) Internally developed

29. Implementing a Low-Literacy, Multimedia IT System to Enhance Patient-Centered Cancer Care - Final Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017300-hahn-final-report-2012.pdf
    January 01, 2012 - We considered using the 6- item Provider Communication scale from the CAHPS® Group & Clinician core questionnaire … Second, we did not aggregate at the Group or Clinician level, which is the purpose of the CAHPS Group … & Clinician survey. … Evaluation and Use of CancerHelp-TT We administered several evaluation questionnaires to participants … Web-based questionnaire administration tool available through Assessment CenterSM.

30. Improving Care Transitions for Complex Patients through Decision Support - Final Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017795-eisenstein-final-report-2012.pdf
    January 01, 2012 - Patient satisfaction Patient quality of life Provider opinions CAHPS patient satisfaction survey … EQ-5D Health Questionnaire Provider opinion surveys Telephone calls to patients Provider surveys … satisfaction with healthcare providers (using the Consumer Assessment of Healthcare Providers and Systems, CAHPS … Respondents to the EQ-5D survey reported no treatment-related differences in quality of life (Table … However, they were not analyzed due to the small number of respondents. Table 17.

31. Final-Hit-Enabled-Quality-Measurement-Snapshot (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/final-hit-enabled-quality-measurement-snapshot.pdf
    July 01, 2012 - Patient satisfaction and experience surveys are commonly used by providers and health plans. … patients to report on and evaluate their experiences in health care.23 In 2011, there were 517,478 respondents … Consumer Assessment of Healthcare Providers and Systems (CAHPS) [Internet]. … CAHPS Hospital Survey: Hospital Care Quality Information from the Consumer Perspective (HCAHPS) [Internet … CAHPS® program goals are twofold: • Develop standardized patient questionnaires that can be used to

32. Final-Hit-Enabled-Quality-Measurement-Snapshot (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/final-hit-enabled-quality-measurement-snapshot.pdf
    July 01, 2012 - Patient satisfaction and experience surveys are commonly used by providers and health plans. … patients to report on and evaluate their experiences in health care.23 In 2011, there were 517,478 respondents … Consumer Assessment of Healthcare Providers and Systems (CAHPS) [Internet]. … CAHPS Hospital Survey: Hospital Care Quality Information from the Consumer Perspective (HCAHPS) [Internet … CAHPS® program goals are twofold: • Develop standardized patient questionnaires that can be used to

33. Improving Teen Care with HIT - Final Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/citation/r01hs023383-mccarty-final-report-2020.pdf
    January 01, 2020 - The baseline survey was completed as part of the iHA with feedback for intervention participants and … All follow-up surveys were conducted online via an electronic survey invitation sent via text or email … To minimize missing data, the baseline survey was programmed to require a response before proceeding … Clinical Uses of an Adolescent Intake Questionnaire. … Consumer Assessment of Health Providers and Systems (CAHPS): evolving to meet stakeholder needs.

34. Creating an Evidence Base for Vision Rehabilitation (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015052-stuen-final-report-2008.pdf
    January 01, 2008 - EVRR® and patient satisfaction surveys served as data sources. … Patient satisfaction surveys demonstrated high levels of satisfaction with services received. … (Lighthouse National Survey on Vision Loss, 1995). By 2010, this figure will grow to 20 million. … as the other sites did not have the capacity at this time to conduct a survey. … (CAHPS) and were made applicable to a vision rehabilitation setting.

35. NJ-EPAC Pilot Testing of Electronic Prescribing Standards (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/NJ-EPAC%20Pilot%20Testing%20of%20Electronic%20Prescribing%20Standards_0.pdf
    April 01, 2008 - Patient experience with health care (e.g. the CAHPS instrument) Work Process Modeling Evaluation … Draft questionnaires were then revised to address panelists’ comments. … All respondents to our survey had relatively high scores on a computer attitudes scale that we adapted … The beneficial effects of e-prescribing that our survey respondents perceived in drug-drug interactions … This finding is corroborated by our finding that survey respondents did not perceive any greater ability

36. Findings and Lessons From the Improving Management of Individuals With Complex Health Care Needs Through Health IT Grant Initiative (pdf file)
    digital.ahrq.gov/sites/default/files/docs/page/findings-and-lessons-from-improving-management-of-individuals-with-complex-health-care-needs-through-health-it-grant-initiative.pdf
    February 20, 2014 - acceptance and adoption of the regional HIE in behavioral health settings through interviews and surveys … ®) Clinician & Group Survey. … Patient Experience and Patient-Clinician Communication AHRQ encouraged use of the CAHPS® Clinician & … Four researchers used CAHPS®, although only one demonstrated a significant impact: • Dr. … Most respondents (81 percent) expressed overall positive views toward electronic data sharing.

37. Enhancing Complex Care through an Integrated Care Coordination Information System - Final Report (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017832-dorr-final-report-2012.pdf
    January 01, 2012 - but standard (NQF approved) quality measures; by patient experience of care through before and after surveys … The first 4 questions asked the respondent to rate their degree of agreement of the intervention (care … Satisfaction During the study period, 880 surveys were sent out and 429 were returned for a total response … CAHPS Results – Quality Arm Quality Pre (n=97) Post (n=135) Domain Percentile Percentile … CAHPS Results – Care Coordination Arm Care Coordination Pre (n=91) Post (n=149) Domain Percentile

38. Patient Prioritization of Measurement Areas for Patient-Centered Clinical Decision Support (pdf file)
    digital.ahrq.gov/sites/default/files/Final%20MO%20Patient%20Prioritization%20of%20Measurement%20Areas%207.18.24.pdf
    July 01, 2024 - for Healthcare Research and Quality (AHRQ) Consumer Assessment of Healthcare Providers and Systems (CAHPS … https://www.ahrq.gov/cahps/about-cahps/patient-experience/index.html 7 2. … HCAHPS Survey.; 2023. https://www.hcahpsonline.org/globalassets/hcahps/quality- assurance/2023_survey-instruments_english_mail.pdf

39. PC CDS Performance Measurement Inventory (xls file)
    digital.ahrq.gov/sites/default/files/SMD%20PC%20CDS%20Performance%20Measurement%20Inventory_FINAL_9.19.23.xlsx
    August 24, 2023 - collect workflow data compared with alternative methods, such as work sampling and time efficiency questionnaires … satisfaction Acceptability Patient or clinician acceptability of using the CDS tool Patient screening questionnaires … Krantz Health Opinion Survey 1. … Shared decision making (SDM) supplemental questions from CAHPS surveys Sepucha, K. … Usability surveys 3. Evidence from user-centered design processes Liu, S., Reese, T.

40. Showing Health Information Value in a Community Network (pdf file)
    digital.ahrq.gov/sites/default/files/docs/publication/r01hs015057-lobach-final-report-2008.pdf
    January 01, 2008 - preventive health services) that were the focus of Phase 2; and events self-reported by patients through questionnaires … Patient satisfaction and quality of life were assessed using the CAHPS and the EuroQoL survey instruments … Provider opinions were assessed using validated survey instruments for assessing usability. … There were no statistically significant differences except that adult respondents in the control group … The EuroQol quality of life survey was completed by 143 adults.