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961. Strategies for Improving Patient Experience with Ambulatory Care: Tools to Help Patients Communicate Their Needs (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-h.pdf
     July 07, 2017 - Improving Patient Experience with Ambulatory Care: Tools to Help Patients Communicate Their Needs The CAHPS … July 2017 (updated) https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The basic idea is that, prior to a visit, each patient completes a questionnaire that asks about perceptions … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

962. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/translate/scores/scoring.html
     June 01, 2016 - Patient-Level “Yes or No” A “yes or no” question is not as simple when it is a response to a survey … The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … An alternative approach is to present the percentage of respondents who gave each of the answers. … the Centers for Medicare & Medicaid Services displays only one of several possible responses for the CAHPS … Hospital Survey.

963. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/policymakers/chipra/overview/background/references.html
     December 01, 2009 - Clinician & Group Survey and Reporting Kit 2008. Survey and Reporting Kits [Nov.4, 2008.]. 11. … Children 2007 National Health Interview Survey National Health Interview Survey [Jan. 2009; http://www.cdc.gov … Agency for Healthcare Research and Quality CAHPS®. … The CAHPS® Benchmarking Database Comparative Data. … CAHPS® .  66.Agency for Healthcare Research and Quality CAHPS® National Benchmarking Database.

964. Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/pqmp/measures/child-hcahps.html
     August 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Measure Sub-Domain:  Patient Experience PQMP COE:  CEPQM Associated NQF # and Name:  2548, Child Hospital CAHPS … Toolkit:  CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Page last

965. Improvement Data | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/improvement-data.html
     July 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Reports Toolkits Implementation Science Roadmap PQMP Grantees CAHPS … Child Hospital Survey (Child HCAHPS) Toolkit Improvement Data Previous Page Next Page … Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview … Child HCAHPS scores at the state level, the states were provided with a deidentified raw dataset of survey

966. Major Nursing Home Quality Measurement Sets | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS ® Measures The CAHPS Nursing Home Surveys assess the experiences of nursing home residents … The questionnaire asks residents to report on the nursing home environment, care, communication and respect … In addition to asking for an overall rating of care, this questionnaire asks family members to report

967. Why Does the Presentation of Health Care Quality Scores Matter? | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/translate/presentation.html
     April 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. p. 9-11. … Available at: http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at: http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf . [5] Hibbard JH

968. HCAHPS Child Acknowledgments (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-acknowledgments.pdf
     December 29, 2017 - ACKNOWLEDGMENTS The following people participated in the development of the Child HCAHPS survey … Zaslavsky, PhD Additional members of the CAHPS Consortium, especially: Julie A. … field tests and all the others who contributed to the development and testing of the Child HCAHPS survey

969. SITUATION MONITORING
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt-ig.pptx
     January 20, 2006 - and clinical process measures, including the Consumer Assessment of Healthcare Providers and Systems (CAHPS … as patient experience measures such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS … In addition, the Medical Office Survey on Patient Safety Culture includes three items about respondent … background characteristics and two overall rating questions: How respondents would rate their medical … health care quality (i.e., patient centered, effective, timely, efficient, and equitable); and How respondents

970. Strategies for Improving Patient Experience with Ambulatory Care: Reminder Systems for Immunizations and Preventive Services (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-r.pdf
     April 14, 2017 - Patient Experience with Ambulatory Care: Reminder Systems for Immunizations and Preventive Services The CAHPS … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … http://www.cdc.gov/nchs/data/hus/hus14.pdf The CAHPS Ambulatory Care Improvement Guide Section … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

971. Supporting Learning Health Systems | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/learning-health-systems/supporting.html
     May 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS® CAHPS is an initiative to help patients, consumers, clinicians, payers, and other stakeholders … These state-of-the-art tools and resources help CAHPS users measure and improve quality using methods … Read a  project summary on CAHPS and QIs ( PDF , 50 KB).

972. Using the AHRQ Pharmacy Survey on Patient Safety Culture (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorraslides.pdf
     January 01, 2014 - Using the AHRQ Pharmacy Survey on Patient Safety Culture 9 9 Development of the AHRQ Pharmacy … Survey on Patient Safety Culture Joann Sorra, PhD Project Director CAHPS and SOPS User Network … Development Process • Reviewed literature & existing surveys • Interviewed experts and pharmacy staff … 2 4% Total 55 100%  Overall response rate: 75% (479 out of 635)  Average number of respondents … per pharmacy  9 respondents (range 5 to 20) 14 14 Pharmacy Characteristics Number of locations

973. Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/programs/index.html?page=0
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

974. Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/es/programs/index.html?page=0
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

975. Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/es/programs/index.html
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

976. Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/programs/index.html
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

977. Supplement to Evaluation Highlight No. 13 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight13supp.pdf
     June 01, 2015 - support Financial incentives AK 3 36 1 PCMH principles and transformation, quality measures, CG-CAHPS … Abbreviations used in Appendix: ADHD: Attention deficit hyperactivity disorder BMI: Body mass index CG-CAHPS … : Consumer Assessment of Healthcare Providers and Systems, Clinician & Group Surveys CYSHCN: Children

978. SOPS Medical Office Survey: What You Need to Know (Webcast) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/sops/events/webinars/medical-office-webcast.html
     December 01, 2023 - Safety Culture™ (SOPS®) Medical Office Survey, including a review of the SOPS Medical Office program … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Office Survey  (PDF, 209 KB) SOPS Medical Office Survey Resources  (PDF, 849 KB)   Aileen Tapia … Office Survey Database  (PDF, 917 KB)   Joann Sorra (Moderator), Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

979. Improving Patient Experience: Data Analysis Methods webcast - VA (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
     March 03, 2021 - Administration Jennifer Purdy: Executive Director, VA Patient Experience Program Jim Schaefer: Director of Surveys … and their families’ perceptions along their healthcare journey. 14 15 SHEP – Over 1.8 Million Surveys … Sent Annually Survey Instrument Mode of Administration Number Sent Per Month National Response … Mail 54,000 34% Community Care (CC) Internet & Mail 10,000 30% Telehealth (Your Recent Visit – CG-CAHPS … The “drivers” are the remaining HCAHPS measures and CAHPS measures, respectively.

980. Large-Scale Program To Reduce Heart Disease Risk Could Have Meaningful Health Benefits | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/news/newsletters/e-newsletter/857.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … for Information (RFI) about a potential Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) survey to assess patients’ prenatal and childbirth care experiences.