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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - ®)
Surveys and Guidance
Clinician & Group
CAHPS for Merit-Based Incentive … ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
Back
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ce.effectivehealthcare.ahrq.gov/cahps/about-cahps/contact-us/index.html
April 01, 2024 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … Support
CAHPS ® Surveys
Contact the CAHPS Help Line with questions about the development, … testing, and administration of CAHPS surveys or their use in public reports and quality improvement … Services (CMS)
CMS implements several CAHPS surveys. … Based Services Survey
https://www.medicaid.gov/medicaid/quality-of-care/performance-measurement/cahps-hcbs-survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
September 01, 2015 - Preparing a Questionnaire Using the CAHPS Clinician & Group Survey
Preparing a Questionnaire Using … Questionnaires
• CAHPS Clinician & Group Survey:
Overview of the Questionnaires
• Clinician & Group … the questionnaire
Incorporating Supplemental Questions
Like most CAHPS surveys, the Clinician & … The longer the questionnaire, the greater the burden on
the respondent. … Web-based surveys can offer convenience to respondents and cost-
effectiveness to survey users.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2018 CAHPS Health Plan Survey … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State
included … All results presented in these charts are calculated at the respondent level. … Medicare
To provide context for the 2018 results, the percentage distribution of survey respondents
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/index.html
September 01, 2023 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … of potential respondents,
Collect the survey data,
Track responses, and
Use the survey results … Users of this survey may also want to consult the following guidance:
Translating CAHPS surveys into … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.docx
October 01, 2011 - CAHPS Surgical Care Survey
CAHPS Surgical Care Survey
CAHPS® Surgical Care Survey
Version: 2.0 … Population: Adult
Language: English
For assistance with this survey, please contact the CAHPS Help … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … 1|_| Male
2|_| Female
CAHPS Surgical Care Survey
3
1
42.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.docx
January 25, 2012 - CAHPS Surgical Care Survey
CAHPS Surgical Care Survey
CAHPS® Surgical Care Survey
Version: 2.0 … Population: Adult
Language: Spanish
For assistance with this survey, please contact the CAHPS Help … side of the questionnaire booklet … 1|_| Hombre
2|_| Mujer
CAHPS Surgical Care Survey
3
6
42. … CAHPS Surgical Care Survey
7
Gracias.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents and health
plans … All results presented in these charts are calculated at the respondent level. … Health Plans and Medical Care
APPENDIX A. 2016 SURVEY RESPONDENTS AND HEALTH PLANS BY STATE … Adult Medicare
Respondents Plans Respondents Plans Respondents Plans Respondents Plans
Alabama 423
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
February 25, 2019 - Survey Principles
• Surveys are developed and administered using research evidence:
► Surveys focus … Survey Content
CAHPS Core
Questionnaire
CAHPS
Supplemental
Items
Customized
CAHPS
Survey … 18
Examples of CAHPS
Composite Measures
Clinician & Group Survey
► Access to care
► Communication … Patient Satisfaction
CAHPS Survey Principles
Correlation with Other Key Outcomes
CAHPS Core Surveys … : Some Examples
CAHPS Survey Content
Examples of CAHPS Composite Measures
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version: Adult
Language: English
For assistance … with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com. … CAHPS Dental Plan Survey
Survey Instructions
Answer each question by marking the box to the left … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS Dental Plan Survey
5
9. … CAHPS® Dental Plan Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hospice/index.html
December 01, 2023 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Hospice Survey
The CAHPS Hospice Survey assesses the experiences of patients who died while … The development of the CAHPS Hospice Survey followed the standard CAHPS process. … https://www.ahrq.gov/cahps/surveys-guidance/hospice/index.html
Back
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version:
Adult
Language: English
For assistance … with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed … side of the questionnaire booklet
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-infographic.pdf
January 01, 2023 - 2023 HCBS CAHPS Survey Database Executive Summary
2023 Home and
Community-Based
Services Survey … Database Results
3,352
Multiple Population Program
respondents
664
Older Adult Program
respondents … 330
Acquired Brain Injury Program
respondents
288
Physical Disability Program
respondents … Survey Database:
https://www.ahrq.gov/cahps/cahps-database/index.html
http://www.ahrq.gov/
https:/ … /cahps/cahps-database/index.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - CAHPS American Indian Survey
CAHPS American Indian Survey Adult Questionnaire
CAHPS® American … Indian Survey
Version: Adult
Language: English
For assistance with this survey, please contact the … CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2017 CAHPS Health Plan … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State
included … All results presented in these charts are calculated at the respondent level. … Health Plans and Medical Care
20
Medicare
Percentage Distribution of 2017 Survey Respondents
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
January 27, 2023 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101
CAHPS 101
Stephanie Fry
Senior Study … Questionnaire
CAHPS
Supplemental
Items
Customized
CAHPS
Survey
18
19
Examples of CAHPS … Health Outcomes
Business Outcomes
CAHPS Survey Principles
CAHPS Core Surveys: Some Examples
Patient … Measures
Clinician & Group Survey
Hospital Survey
CAHPS Survey Content
Examples of CAHPS Supplemental … CAHPS Surveys To Improve Patient Experience
CAHPS Ambulatory Care Improvement Guide
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.pdf
March 04, 2009 - CAHPS American Indian Survey
CAHPS® American Indian Survey
Version: Adult
Language: English
For … side of the questionnaire booklet … CAHPS American Indian Survey
Survey Instructions
Answer each question by marking the box to the left … 1 Yes
2 No
CAHPS American Indian Survey
5
24. … CAHPS® American Indian Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
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ce.effectivehealthcare.ahrq.gov/cahps/about-cahps/user-network/index.html
May 01, 2016 - Underlying CAHPS Surveys
Using the CAHPS Name
What Is Patient Experience? … Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Network is the principal source of CAHPS survey products, information about CAHPS-related products and … and the use of CAHPS surveys to improve quality. … Comparative information based on aggregated results for the CAHPS Health Plan Survey and the CAHPS Clinician
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-elliott.pdf
September 30, 2021 - MA/PDP CAHPS Surveys: Lessons Learned from Recent Mode Experiments
The CAHPS Hospital, CAHPS Hospice … ,
and MA/PDP CAHPS Surveys:
Lessons Learned from Recent Mode Experiments
Marc Elliott
Senior Principal … 35% RR
Assume 5% ineligible
947
completed
surveys
2,850 telephone
only
Revised survey
Assume … − Mail survey to non-respondents four days later
− Second mail survey to non-respondents 21 days later … Hospital, CAHPS Hospice, and MA/PDP CAHPS Surveys: Lessons Learned from Recent Mode Experiments
CAHPS
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
May 01, 2022 - ®)
Using CAHPS Surveys
Managing a CAHPS Survey Project … ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project … Translation of questionnaire/materials (some CAHPS surveys already have a Spanish-language version, but … Will you conduct the survey by mail, telephone, or both?
How many questionnaires will you send?