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221. CAHPS Bibliography | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/bibliography/index.html
     March 05, 2024 - Search Citations Search by keyword or author name Search   Surveys … Analysis (185) Health Information Technology (HIT) (3) Health Literacy (6) International Surveys … (9) Statistical Techniques and Methods (49) Survey Administration (46) Survey Development … Bibliography Browse or search for publications about the development and use of CAHPS surveys and … survey questions.

222. CAHPS Bibliography | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/bibliography/index.html?page=5
     January 01, 2024 - Bibliography Browse or search for publications about the development and use of CAHPS surveys and … Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members … Development of and field-test results for the CAHPS PCMH Survey. … Differences by survey language and mode among Chinese respondents to a CAHPS Health Plan Survey. … Understanding nonresponse to the 2007 Medicare CAHPS Survey.

223. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
     February 06, 2020 - Understanding CAHPS® Surveys: A Primer for New Users - Fry WHAT IS PATIENT EXPERIENCE AND HOW DOES … Survey Principles • Surveys are developed and administered using research evidence: ► Surveys focus … Survey Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey … Patient Satisfaction Correlation with Other Key Outcomes CAHPS Survey Principles CAHPS Core Surveys … : Some Examples CAHPS Survey Content Examples of CAHPS Measures Examples of CAHPS Supplemental Items

224. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-GINSBERG (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
     January 01, 1995 - science in questionnaire development and survey administration 8 The Patient’s Voice CAHPS Surveys … 2: Survey methods research aimed at achieving health equity • Applicants must propose at least one … study of survey methods research aimed at achieving health equity … patients or those who have limited means of participating in CAHPS surveys, including web-based surveys … revision, trademarking Area 2: Survey methods research aimed at achieving health equity Area 3: Analysis

225. CAHPS Nursing Home Survey: Long-Term Resident Survey (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey CAHPS Nursing Home Survey – Long-Stay Resident … 2011 Information for Vendors · The scripts provided in this document use the questions from the CAHPS … Nursing Home Survey – Long-Stay Resident Instrument … Conventions Used in This Document · Survey instructions intended for interviewers appear in [UPPERCASE … Introductory Script and Questions [AFTER LOCATING RESIDENT, INTRODUCE SELF & BRIEFLY INTRODUCE SURVEY

226. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/introducing_the_new_cahps_c&g_survey3.0.pdf
     September 01, 2015 - Health Plan Survey back in 1995, but now CAHPS surveys for surgical care, behavioral health, home health … And the question is -- how aligned are the CG-CAHPS composites to other CAHPS surveys? … Respondents to the 6- Month Survey were twice as likely to not have had one of these tests. … The 6-Month Survey, about 13% of respondents say that they had no test ordered for them. … So there’s no reason to think that, I mean the whole point of anchoring this survey respondent on the

227. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=8
     April 24, 2024 - FAQs Home Consumer Assessment of Healthcare Providers and Systems (CAHPS … care from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS … Surveys Users of standardized CAHPS surveys may incorporate supplemental items in order to meet … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … care and services C-CR6 Someone from provider's office talked with respondent

228. Useful Online Tools for CAHPS Survey Users - FISHER-SANGRIA (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-sangria.pdf
     January 01, 2022 - CAHPS® Exp lore aggregated resu lts from CAH PS surveys t hat ask patients to report on t heir experiences … Clinician & Group Survey Database - Bar Charts CAHPS CAHPS Clinician & Group Survey Database - Overview … CAHPS CAHPS Clinician & Group Survey Database - Percentiles CAHPS CAHPS Clinician & Group Survey … for selected CAHPS surveys • Data are voluntarily submitted for the following CAHPS Surveys: ► Health … 5.0/5.1 Getting Care Qu ickly Detai led Information Levels Respondents Never + Sometimes Usually

229. CAHPS Cancer Care Survey Measures | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cancer/survey-measures.html
     March 01, 2017 - ®) Surveys and Guidance Cancer Care Survey Measures … ®) About CAHPS Surveys and Guidance American Indian Cancer Care Survey … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Cancer Care Survey Measures For more information: Patient Experience Measures from the CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/cancer/survey-measures.html  

230. Introducing the CAHPS Child Hospital Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
     January 22, 2015 - Introducing the CAHPS Child Hospital Survey Child HCAHPS: A New Experience of Care Survey … Draft survey 6. Cognitive interviews 7. Pilot test 8. Revised draft survey 9. … Above At Mean Below Individual Hospital Next Steps • AHRQ Web site (https://cahps.ahrq.gov/surveys … National Quality Forum • Testing alternative administration techniques 35 https://cahps.ahrq.gov/surveys-guidance … /hospital/about/child_hp_survey.html https://cahps.ahrq.gov/surveys-guidance/hospital/about/child_hp_survey.html

231. Archived CAHPS Webcasts | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/webcasts.html
     October 01, 2023 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … (ED CAHPS) (October 6, 2020) Understanding CAHPS Surveys: A Primer for New Users (January 22, 2020 … Patient Care Experience (April 18, 2019) Understanding CAHPS Surveys: A Primer for New Users (Webcast … About Their Care (October 3, 2018) Understanding CAHPS Surveys: A Primer for New Users (January … Survey Scores (April 13, 2016) Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey

232. The CAHPS Database Research Request Data Use Agreement (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-release-agreement.pdf
     March 01, 2018 - The CAHPS Database Research Request Data Use Agreement CAHPS Database Data Release Agreement – Page … suite of surveys. … Organizations”) that have administered a CAHPS survey and are willing to submit their CAHPS data to … ’ de-identified data that do not identify or permit re-identification of individual respondents or Participating … , using the following: “The CAHPS® data used in this analysis were provided by the CAHPS Database.

233. Development of the CAHPS Nursing Home Family Member Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html
     April 01, 2019 - ®) Surveys and Guidance Nursing Home Development of Family Member Survey … Measures Development of Family Member Survey Development of Resident Surveys Outpatient … and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … the CAHPS Nursing Home Family Member Survey The Family Survey has been through the following … https://www.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html

234. Step 5: Set the Stage for Conducting the Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Set-the-Stage-for-Conducting-the-Survey.html
     December 01, 2019 - ®) Using CAHPS Surveys Planning a CAHPS Survey Project Step 5: Set the Stage … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Hiring a CAHPS Survey Vendor Managing a CAHPS Survey Project CAHPS Databases … For how long will you field the survey? Which questionnaires will you use?

235. Measurement-Powered Quality Improvement | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/qi_chaps-summary.html
     September 01, 2017 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Health Plan Survey Database Child Hospital Survey Database Home … Goals The AHRQ CAHPS program helps users improve patient experience through measurement (surveys), … Results The growth of the CAHPS survey program and demand for patient experience measures reflect the … The CAHPS Ambulatory Care Improvement Guide is a comprehensive resource for survey users seeking to improve

236. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
     April 24, 2018 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … for all CAHPS surveys • Analyzing CAHPS Survey Data: Free programs for analyzing the data, guidance … Clinician & Group Survey and other CAHPS surveys. … Users of the CAHPS Clinician & Group Survey and other CAHPS patient experience surveys have always

237. Introducing the CAHPS Cancer Care Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey Q&A and Wrap-Up “Introducing the CAHPS® Cancer Care Survey … ” Webcast Presented by the AHRQ CAHPS User Network June 13, 2017 12:30 – 2:00 p.m. … ET To Ask a Question www.ahrq.gov/cahps50 https://www.ahrq.gov/cahps www.ahrq.gov/cahps Wrap-Up … • Complete the evaluation survey at the end of the webcast … • Contact us with any questions. 51 www.ahrq.gov/cahps Questions or comments?

238. HCBS CAHPS Survey Database: What You Need to Know - CORROTHERS (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-corrothers.pdf
     January 01, 2021 - HCBS CAHPS Survey Database: What You Need to Know - CORROTHERS 21 CAHPS HOME AND COMMUNITY-BASED … SERVICES SURVEY DATABASE Michael Corrothers HCBS CAHPS Database Lead, Westat 22 CAHPS Database … Overview • Central repository of data for selected CAHPS surveys o CAHPS Health Plan (HP) Survey o … CAHPS Home and Community-Based Services (HCBS) Survey o NEW: CAHPS Child Hospital (CHCAHPS) Survey … HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE CAHPS Database Overview HCBS CAHPS Database Benefits

239. Introducing the CAHPS Child Hospital Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
     June 09, 2012 - Introducing the CAHPS Child Hospital Survey Child HCAHPS Barbara Burke, Administrator, Patient … evaluations • Results sharing program to recognize staff performance • Challenged with usability of survey … Child HCAHPS • Research driven • Specific to pediatric population • Approved by AHRQ, CMS and CAHPS … Coaching • Targeted formalized Nurse Leader Rounding (NLR) • Focus is on priorities identified from surveys … er ed “ al w ay s” Fiscal year 2014 responses by quarter Next Steps • Continue to use survey

240. Development of the CAHPS American Indian Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/american-indian/about/Development-AI-Care-Survey.html
     April 01, 2018 - ®) Surveys and Guidance American Indian Development of the CAHPS American … ®) About CAHPS Surveys and Guidance American Indian Survey Measures Development … of the CAHPS American Indian Survey The development of the CAHPS American Indian Survey followed … problems in terms of respondent comprehension. … Based on their findings, the CAHPS team made only a few modifications to the questionnaire, namely minimizing