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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
February 11, 2015 - Introducing the CAHPS Child Hospital Survey
To Ask a Question
www.cahps.ahrq.gov 57
www.cahps.ahrq.gov … www.cahps.ahrq.gov
Child HCAHPS Survey and Guidance
Available on the CAHPS Web site:
https:// … cahps.ahrq.gov/surveys-
guidance/hospital/instructions/hospinstructions.html
• Overview of the Survey … /hospital/instructions/hospinstructions.html
https://cahps.ahrq.gov/surveys-guidance/hospital/instructions … • Evaluation Survey
• Please complete the evaluation survey. Your feedback
is important to us.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
November 01, 2020 - Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta)
Overview of the CAHPS Clinician & Group … Visit Survey 4.0 (beta)
Document No. 3350
Page 1
CAHPS Clinician & Group Survey and Instructions … or approved as a CAHPS survey. … an instrument for adult respondents
who are 18 and older; it is available in English and Spanish. … The first step was a review of the literature and other surveys that assess patient
experience with
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html
June 01, 2023 - CAHPS Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project … Hiring a CAHPS Survey Vendor
Managing a CAHPS Survey Project
CAHPS Databases … Guidelines for Translating CAHPS Surveys
If you are translating a CAHPS survey, please review the following … The translated survey must accurately reflect the content and intent of the English questionnaire. … Direct the translators to produce colloquial questions and instructions that survey respondents can easily
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - privacy
• Identifying calls for help
34
www.ahrq.gov/cahps
Incorporating Items Into the Survey … • Core Items + Supplemental Items = CAHPS Survey
• Place narrative questions before “About You” section … Invitation and Reminder Letters/Emails
• Standard recommendations:
• Let respondents know how their … comments are likely to
be used
• Reassure respondents that their comments will be
screened to eliminate … Considerations
Incorporating Items Into the Survey
CAHPS Sampling Methodology
Collecting the Data
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ce.effectivehealthcare.ahrq.gov/cahps/bibliography/index.html?page=6
January 01, 2024 - Bibliography
Browse or search for publications about the development and use of CAHPS surveys and … respondents. … Prescription medication cost-related non-adherence among Medicare CAHPS respondents: disparity by Hispanic … The surgical CAHPS survey. Bull Am Coll Surg. 2009 July , 94(7): 7-Jun. … Effects of survey mode, patient mix, and nonresponse on CAHPS Hospital Survey Scores.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
May 01, 2022 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … in order to gauge how potential respondents understand and interpret the survey questions. … The CAHPS team began with a review of the literature and other surveys that assess patient experiences … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
January 01, 2005 - Available for the Cancer Care Survey:
Questionnaires
• CAHPS Cancer Care Survey (English and
Spanish … Items for the CAHPS
Cancer Care Survey
Survey Administration Guidelines
• Preparing a Questionnaire … Measures from the
CAHPS Cancer Care Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey … Types of Measures
Like all CAHPS surveys, the CAHPS Cancer Care Survey generates three types of
measures … /cahps/surveys-guidance/helpful-resources/analysis/index.html
CAHPS® Cancer Care Survey and Instructions
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
December 01, 2006 - CAHPS Family of Surveys
Ambulatory Care Facility Care
Health Plan Survey CAHPS Hospital Survey … and Group Survey CAHPS Nursing Home Surveys (in
development)
For residents
For families … For
example, the development process for all surveys encompasses both questionnaires and
reporting … the CAHPS
surveys: How does a CAHPS survey lend itself to understanding these issues better? … The
survey could ask respondents about the barriers to using technology. Dr.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
October 01, 2017 - Cognitive
Interviews
Are draft survey questions interpreted correctly and
consistently across respondents … /cahps/surveys-guidance/cg/index.html
• Cancer Care
https://www.ahrq.gov/cahps/surveys-guidance/cancer … 20
https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html
https://www.ahrq.gov/cahps/surveys-guidance … 5 open-ended questions
that:
• Prompts survey respondents to tell a clear and
comprehensive story … Survey Development Process
Updates and Additions to CAHPS Survey Suite
Facilitating Use of CAHPS
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=7
April 24, 2024 - FAQs
Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS … care from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS … Surveys
Users of standardized CAHPS surveys may incorporate supplemental items in order to meet … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=16
May 02, 2024 - FAQs
Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS … care from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS … Surveys
Users of standardized CAHPS surveys may incorporate supplemental items in order to meet … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
August 01, 2021 - The following changes were made for the
2.0 version of the core surveys:
• The Adult Visit Survey … This
revision simplified the items and made them consistent with questions in other
CAHPS surveys. … , including CMS’s ACO
CAHPS Clinician & Group Survey Evolution Page 3
CAHPS Survey and the CAHPS … • CG-CAHPS Visit Survey 2.0. … In order to
promote consistency across versions of the CG-CAHPS Survey, including
CMS’s CAHPS surveys
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version: Family Member … CAHPS Nursing Home Survey Family Member Survey
Survey Instructions
Answer each question by marking … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS Nursing Home Survey Family Member Survey
2 … 1 Yes
2 No
CAHPS Nursing Home Survey Family Member Survey
3
18. … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=6
April 04, 2024 - FAQs
Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS … care from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS … Surveys
Users of standardized CAHPS surveys may incorporate supplemental items in order to meet … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version:
Family Member … Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed … side of the questionnaire booklet
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - As shown here, the CAHPS family
of surveys includes HCAHPS for hospitals as well as CAHPS for dialysis … The Elicitation
Protocol is a structured series of five open-ended questions that prompt survey respondents … CAHPS surveys. … So, you
know that CAHPS surveys are designed with what we call core items or core survey, which is consistent … They inform the respondent of the survey and its purpose, they let them
know how the survey's going
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/nh/resident/Development-Resident-Surveys.html
April 01, 2018 - ®)
Surveys and Guidance
Nursing Home
Development of the CAHPS Nursing Home … Measures
Development of Family Member Survey
Development of Resident Surveys
Outpatient … the CAHPS Nursing Home Resident Surveys
The Resident Surveys have been through the following … In the summer of 2005, the CAHPS Team tested both the long-stay resident and discharged resident questionnaires … ;
How to work with nursing homes to identify potential respondents;
How best to conduct surveys of
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=17
May 02, 2024 - FAQs
Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS … care from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS … Surveys
Users of standardized CAHPS surveys may incorporate supplemental items in order to meet … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-intro-fry.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Introducing the CAHPS® Cancer Care
Survey
A Webcast Presented … ET
Our Focus Today
• Introduce the new CAHPS Cancer Care Survey, which
measures patients’ experiences … • This survey was developed by American Institutes for
Research and Mayo Clinic, with funding from … • Overview of CAHPS
• Overview of CAHPS Cancer Care Survey
• Q&A
• Sampling, Administration, and … the CAHPS® Cancer Care Survey
Our Focus Today
Agenda
Today’s Speakers
Need Help?
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
February 01, 2021 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Supplemental items for people with mobility impairments are available for two CAHPS surveys:
Health … Survey sponsors can then compare survey results for respondents with and without mobility impairments … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html