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141. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving … CAHPS Clinician & Group (CG-CAHPS) Survey Scores A Webcast Presented by the AHRQ CAHPS User Network … Develops standardized surveys and related products, including the CAHPS Database • CAHPS Surveys • … surveys … Clinician & Group (CG-CAHPS) Survey Scores CAHPS Webcast Series CAHPS Family of Surveys Facility

142. CAHPS Clinician & Group Adult Survey 3.0 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/survey3.0/adult-eng-cg30-2351a.pdf
     July 01, 2015 - CAHPS Clinician & Group Adult Survey 3.0 CAHPS® Clinician & Group Survey Version: 3.0 Population … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: adult-eng-cg30-2351a.docx Last updated: July 1, 2015 https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … CAHPS® Clinician & Group Survey Instructions for Front Cover Instructions for Format of Questionnaire

143. CAHPS Clinician & Group Child Survey 3.0 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
     August 01, 2015 - CAHPS Clinician & Group Child Survey 3.0 CAHPS® Clinician & Group Survey Version: 3.0 Population … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: child-eng-cg30-2353a.docx Last updated: August 1, 2015 https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … CAHPS® Clinician & Group Survey Instructions for Front Cover Instructions for Format of Questionnaire

144. CAHPS Dental Plan Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/dental/index.html
     March 01, 2018 - ®) About CAHPS Surveys and Guidance American Indian Cancer Care Clinician … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Dental Plan Survey The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult … surveys and other materials Analyzing CAHPS survey data Quality Measures From the Dental Plan Survey … https://www.ahrq.gov/cahps/surveys-guidance/dental/index.html   Back

145. CAHPS Cancer Care Survey: Drug Therapy (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
     October 07, 2016 - CAHPS Cancer Care Survey: Drug Therapy CAHPS® Cancer Care Survey Version: Drug Therapy … side of the questionnaire booklet … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Cancer Care Survey. … CAHPS Cancer Care Survey Drug Therapy Drug_Eng_Cancer_552a.docx 10/7/2016 Survey Instructions Answer … CAHPS® Cancer Care Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

146. CAHPS Cancer Care Survey: Cancer Surgery (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/surg-eng-cancer-553a.pdf
     October 07, 2016 - CAHPS Cancer Care Survey: Cancer Surgery CAHPS® Cancer Care Survey Version: Cancer Surgery … side of the questionnaire booklet … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Cancer Care Survey. … CAHPS Cancer Care Survey Cancer Surgery Surg_Eng_Cancer_553a.docx 10/7/2016 Survey Instructions … CAHPS® Cancer Care Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

147. CAHPS Cancer Care Survey: Radiation Therapy (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/rad-eng-cancer-551a.pdf
     October 07, 2016 - CAHPS Cancer Care Survey: Radiation Therapy CAHPS® Cancer Care Survey Version: Radiation Therapy … side of the questionnaire booklet … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Cancer Care Survey. … CAHPS Cancer Care Survey Radiation Therapy Rad_Eng_Cancer_551a.docx 10/7/2016 Survey Instructions … CAHPS® Cancer Care Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

148. Introducing the CAHPS Cancer Care Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-smith.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey CAHPS for Cancer Care: Setting the Stage to Assess Quality … Instruments developed in concert with clinical partners in oncology settings and stemming from other CAHPS … surveys  As users (like you!) … begin to adopt these surveys, we at NCI and AHRQ are interested in the application and uses of the data … CAHPS for Cancer Care: Setting the Stage to Assess Quality of Carefrom and for Cancer Patients CAHPS

149. Introducing the CAHPS Cancer Care Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-evensen.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey Overview of CAHPS Cancer Care Survey Christian Evensen, … for Cancer Care is Unique Among CAHPS Surveys 1st time AHRQ co-sponsored a CAHPS survey with a NIH … and 2 global ratings • The full Clinician & Group survey is replicated in the CAHPS Cancer Care survey … Overview of CAHPS Cancer Care Survey Acknowledgements – AIR Team CAHPS for Cancer Care is Unique … Among CAHPS Surveys Development Included: Three Parallel Surveys Final Survey Content Core Survey

150. Introducing the CAHPS Cancer Care Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey ©2017 MFMER | slide-32 CAHPS Cancer Care Survey Sampling … Cancer Surgery • See the document “Fielding the CAHPS® Cancer Care Survey” for specific algorithms … ” ©2017 MFMER | slide-41 Sampling Recommendations • Avoid Overlap with Surveys Mandated by CMS … • Hospitals eligible for the CAHPS Hospital Survey (HCAHPS) and surgery centers eligible for the … CAHPS Outpatient and Ambulatory Survey (OAS CAHPS) must follow rules established by the Centers for

151. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) 2022 Virtual Research Meeting Summary: Assessing Patient Experience for Insights into Enhancing Equity in Healthcare (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
     January 01, 2022 - The CAHPS Hospice Care Survey is an effective tool for assessing the care experience. … methods other than email. 9 3. … Data presented were from the 2021 Medicare CAHPS Survey. … (MA & PDP) CAHPS Survey. … where responses vary among patients of different racial/ethnic identities, limitations within the respondent

152. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/debra-rosen-slides.pdf
     March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Improving CG-CAHPS Scores … Clinician & Group (CG-CAHPS) Survey Scores” A Webcast Presented by the AHRQ CAHPS User Network March …  NEVHC also uses other surveys and data to supplement the CAHPS data. … ◦ Pulse one-minute survey (Point of Care survey using Natural Language Program) ◦ Patient shadowing … 1973” 29  Access was identified as a priority focus area ◦ Identified through patient experience surveys

153. Development of the CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
     April 01, 2023 - ®) Surveys and Guidance Hospital Adult Survey Development … ®) About CAHPS Surveys and Guidance American Indian Cancer Care Clinician … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … of the CAHPS Adult Hospital Survey The  CAHPS Hospital Survey  was conceived first and foremost … items into existing questionnaires as well as alternative protocols for administering the survey.

154. Reporting CAHPS Survey Results to Consumers | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/consumer-reporting/index.html
     May 01, 2022 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Reporting CAHPS Survey Results to Consumers The reporting of survey … CAHPS Measures of Patient Experiences Each CAHPS survey produces  measures of patient experience that … Guidelines and Strategies Survey users can consult  guidelines for reporting CAHPS survey results   … Use of “Roll-Ups” To Report CAHPS Survey Results and Other Quality Measures .

155. 2012 Chartbook: What Patients Say About Their Health Care Providers and Clinics (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/compare/CAHPS-Database-2013-HP-Chartbook.pdf
     January 01, 2013 - INTRODUCTION Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … Survey Respondents and Health Plan Samples: 2013 and 20111 Year (CAHPS Version) Commercial2 Commercial … CAHPS Database The CAHPS Database is the repository for data from selected CAHPS surveys. … assessments of quality as measured by CAHPS surveys. … Database with the following: • Respondent-level survey data • Health plan characteristics • Other

156. How Are CAHPS® Survey Results Used? (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
     January 01, 2021 - How Are CAHPS® Survey Results Used? HOW ARE CAHPS SURVEY RESULTS USED? Dale Shaller, M.P.A. … Principal Shaller Consulting Group Major Uses of CAHPS Surveys • Public reporting • Value-based … Ambulatory Care Improvement Guide 33 CAHPS Database • Databases are for selected CAHPS surveys … Chartbook HOW ARE CAHPS SURVEY RESULTS USED? … of Patient Experience Improvement Using CAHPS Surveys To Improve Patient Experience CAHPS Ambulatory

157. Care Coordination Quality Measure for Primary Care (CCQM-PC) - Development and Pilot Test of the CCQM-PC (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
     July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second questionnaire.

158. CAHPS Elicitation Protocol Webcast (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - Develops standardized surveys and related products, including the CAHPS Database • CAHPS Surveys … CAHPS Family of Surveys 3 Facility Surveys Hospital In-Center Hemodialysis Nursing Home Hospice … & Group Survey (CG-CAHPS): CAHPS Patient Narrative Elicitation Protocol • Review the development … A structured series of 5 open-ended questions that: • Prompts survey respondents to tell a clear and … Clinician & Group Survey CAHPS Webcast Series CAHPS Family of Surveys Our Focus Today What is the

159. What Is Patient Experience? | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/about-cahps/patient-experience/index.html
     September 01, 2023 - Underlying CAHPS Surveys Using the CAHPS Name What Is Patient Experience? … Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS surveys do not ask patients how satisfied they were with their care; rather, they ask patients … Learn more: How CAHPS Surveys Measure Patient Experience — An interview of Susan Edgman-Levitan, PA, … Learn more: CAHPS Surveys: Sorting Fact From Fiction —An interview of Rebecca Anhang-Price, Policy

160. Recent Insights into CAHPS Survey Modes and Response Rates (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
     January 01, 2020 - discussing our research on survey methods and data collection. … As I said, you're going to hear today from survey methods researchers who have worked on CAHPS efforts … And by a web survey I mean an electronic version of the survey that's online so a respondent either … We sent a mail questionnaire, reminders, second questionnaire. … and how long was the survey questionnaire?