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1101. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
      January 01, 2004 - • Behavior - Team Performance Observation Tool, TeamSTEPPS Teamwork Perceptions Questionnaire … (T-TPQ), and AHRQ Surveys on Patient Safety Culture tools … The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ, found in Tab F, was designed to measure … (T- TPQ); and • AHRQ Surveys on Patient Safety Culture. … experience measures such as the Hospital Consumer Assessment of Healthcare Providers and Systems (H-CAHPS

1102. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
      April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: • Q1: During this hospital stay, … Hospital Survey scores related to physician communication, an aim might be “to improve scores on CAHPS … in place at your hospital, such as patient and family focus groups, patient and family satisfaction surveys … , and staff surveys.

1103. Why Child Health Measures? | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/why/index.html
      June 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Example: Although adolescents are reliable sources of information for surveys on some types of health … New components have been added to the Expanded CAHPS® Child Survey to assess the services provided to

1104. Information to Help Hospitals Get Started (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
      April 05, 2013 - For example, many of the CAHPS® Hospital Survey measures reflect key elements of patient and family engagement … strategic plan Can help your hospital realize quality and safety improvements (e.g., improvements in CAHPS … discuss any data you have collected during Step 1, such as information from patient experience of care surveys … Over time, metrics included on dashboards may evolve into more outcomes-oriented measures, such as CAHPS … Hospital Examples: Adding Questions to Patient Experience of Care Surveys to Assess Patient and Family

1105. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/talkingquality/explain/communicate/trust.html
      December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

1106. Federal Register Notice Seeks Public Input on AHRQ’s Framework for Patient-Centered Outcomes Research Investments | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/news/newsletters/e-newsletter/802.html
      February 01, 2022 - Highlights From AHRQ’s Patient Safety Network . 2022 Data Submission for the AHRQ Surveys on Patient … Researchers used the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey 3.0 to survey … in AHRQ’s WebM&M (Morbidity and Mortality Rounds on the Web). 2022 Data Submission for the AHRQ Surveys … on Patient Safety Culture™ Databases Voluntary data submission for AHRQ’s Surveys on Patient Safety … 1–21 for the SOPS Nursing Home Survey.

1107. Information to Help Hospitals Get Started (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pdf
      May 14, 2013 - outcomes • Emotional health, symptom resolution, pain control, physiologic measures – Improved CAHPS … ® Hospital Survey scores • Patient-provider communication, pain management, medications, provision … and gives a fuller picture of the care experience than standard patient and family satisfaction surveys

1108. TeamSTEPPS 2.0: Module 10. Measurement | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
      March 01, 2014 - Describe the AHRQ Surveys on Patient Safety Culture. … AHRQ Surveys on Patient Safety Culture tools. … The TeamSTEPPS Teamwork Perceptions Questionnaire (T- TPQ). … AHRQ Surveys on Patient Safety Culture. … experience measures such as the Hospital Consumer Assessment of Healthcare Providers and Systems (H-CAHPS

1109. Key Initiatives in Measuring and Reporting Health Care Quality | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/talkingquality/resources/initiatives.html
      November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … AHRQ) Resources AHRQ Quality Indicators Consumer Assessment of Healthcare Providers and Systems (CAHPS

1110. Making Adjustments to Health Care Quality Scores | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
      January 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … adjustments can be made depends on whether the sponsor has access to other information about the patients or respondents … One alternative is to present information stratified by these categories, if there are enough respondents … Case-mix adjustment of the CAHPS Hospital Survey.

1111. Pharmacy Survey Webinar Transcript (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/psopswebinartrans.pdf
      October 29, 2013 - the User Network for the Consumer Assessment of Healthcare Providers and Systems, also called the CAHPS … survey, as well as the Surveys on Patient Safety Culture. … methodology. … Most of the respondents were pharmacy technicians and pharmacists. … analysis tool which is basically an Excel file that has various tabs and macros where if individual respondent

1112. III. Hotline Implementation and Refinement | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/implement3.html
      May 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Include a reference to the hotline in CAHPS, Press Ganey, or other patient experience surveys. … Add a reference to the hotline to Press Ganey or other patient experience surveys. … event reporting form), and others would have required the cooperation of vendors (e.g., Press Ganey or CAHPS … surveys).

1113. Resources and Tools on Patient and Healthcare Workforce Safety | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/action-alliance/resources/index.html
      April 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Culture, Leadership, and Governance Surveys on Patient Safety Culture (SOPS) Tools These survey tools … CAHPS Ambulatory Care Improvement Guide This comprehensive resource is for health plans, medical groups … domains of patient experience measured by the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) surveys of ambulatory care.

1114. Tool 6: How To Monitor RED Implementation and Outcomes | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool6.html
      March 01, 2013 - You can administer the surveys by mailing a survey to the patient after discharge or by administering … the survey by phone. … Mail surveys are less expensive but typically have low response rates. … of care, and have been validated as part of the CAHPS® development process. … (CAHPS® is the Consumer Assessment of Healthcare Providers and Systems, and HCAHPS is the hospital version

1115. Tool 6: How To Monitor RED Implementation and Outcomes | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool6.html
      March 01, 2013 - You can administer the surveys by mailing a survey to the patient after discharge or by administering … the survey by phone. … Mail surveys are less expensive but typically have low response rates. … of care, and have been validated as part of the CAHPS® development process. … (CAHPS® is the Consumer Assessment of Healthcare Providers and Systems, and HCAHPS is the hospital version

1116. Comparative Reports on Hospitals | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
      December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This survey collects safety, quality, and resource use information related to inpatient care management … Publicly available data from CMS, the Leapfrog Hospital Survey, and secondary data sources are weighted … includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS … Hospital Survey.

1117. Information to Help Hospitals Get Started (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.pdf
      February 08, 2018 - For example, many of the CAHPS® Hospital Survey measures reflect key elements of patient and family engagement … strategic plan • Can help your hospital realize quality and safety improvements (e.g., improvements in CAHPS … discuss any data you have collected during Step 1, such as information from patient experience of care surveys … Over time, metrics included on dashboards may evolve into more outcomes-oriented measures, such as CAHPS … Family Engagement :: 12 Hospital Examples: Adding Questions to Patient Experience of Care Surveys

1118. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
      December 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share and competitiveness

1119. Chapter 6. Measure Maps and Profiles (continued, 19) | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6r.html
      June 01, 2014 - the Technical Expert Panel that met multiple times to discuss the development and testing of specific questionnaire … A majority of the questions included in the survey were taken directly from previously validated surveys … Health Care Needs, the Consumer Assessment of Health Plans Survey (CAHPS), the National Survey of America's … All questionnaire items were also reviewed by outside experts and the user community prior to final inclusion … Format/Data Source: Mailed questionnaire with questions divided into 4 categories: (1) mental health

1120. Chapter 6. Measure Maps and Profiles (continued, 22) | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6u.html
      June 01, 2014 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)       d. … Canadian Survey of Experiences with Primary Health Care Questionnaire 66. … Format/Data Source: Self-administered, confidential, mailed surveys in several languages were sent to … Canadian Survey of Experiences with Primary Health Care Questionnaire Care Coordination Measure Mapping … Canadian Survey of Experiences with Primary Health Care Questionnaire (CSEPHC) Purpose: To measure