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ce.effectivehealthcare.ahrq.gov/news/newsletters/e-newsletter/844.html
December 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Registration is open for “Understanding Consumer Assessment of Healthcare Providers and Systems (CAHPS … Speakers will provide an overview of CAHPS surveys, highlight their focus on patients’ priorities, describe … how they build on current research in survey development and administration, and discuss how healthcare … organizations use survey results to improve patient experience.
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part3-nqs3.html
June 01, 2018 - 79.2
83.5
84.7
91.0
94.1
Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS … The Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) Home Health Care Survey (Home … Health Care CAHPS Survey) was designed to measure the experiences of people receiving home health care … Source: National Hospice and Palliative Care Organization, Family Evaluation of Hospice Care Survey, … Source: National Hospice and Palliative Care Organization, Family Evaluation of Hospice Care Survey,
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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/unc-improvement-stories/index.html
February 01, 2024 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … on Patient Safety Culture™ (SOPS™) Medical Office survey. … CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research … and Quality (AHRQ) AHRQ’s Surveys on Patient Safety Culture™ (SOPS™) Program (PDF, 534 KB)
… About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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ce.effectivehealthcare.ahrq.gov/talkingquality/translate/display/index.html
May 01, 2019 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … For example, if you are reporting results to a survey item that has multiple responses, don’t segment … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf .
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-closing.pdf
July 03, 2023 - Q&A
CAHPS Updates
49
• Sign up for email updates
Questions or Comments? … E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
50
mailto:cahps1 … @westat.com
http://www.ahrq.gov/cahps/
51
THANK YOU! … PLEASE COMPLETE THE WEBCAST
EVALUATION
Q&A
CAHPS Updates
Questions or Comments?
Thank You!
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiij.html
June 01, 2010 - Data Source: Consumer Survey Respondent: Consumers Mode of Data Collection: Face-to-face structured … Tool or Measure Set: Wisconsin Department of Health and Family Services Parent/Guardian Questionnaire … for Community Integration Program I and Brain Injury HCBS Waivers Data Source: Survey Respondent: … Respondent: Consumer Mode of Data Collection: Mail survey Total Items/indicators: 10 HCBS MS Domains … ®
Consumer Assessment of Healthcare Providers and Systems (CAHPS® is a registered trademark of the
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ce.effectivehealthcare.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supplhighlight13.html
June 01, 2015 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Financial incentives
AK
3
36
1
PCMH principles and transformation, quality measures, CG-CAHPS … Abbreviations used in Appendix:
ADHD : Attention deficit hyperactivity disorder BMI : Body mass index CG-CAHPS … : Consumer Assessment of Healthcare Providers and Systems, Clinician & Group Surveys CYSHCN : Children
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/4_Gladys_Epting_slide_41-44.pdf
January 15, 2014 - Using CG-CAHPS at
Academic Medical
Centers
Gladys J. … UHC Members are names you recognize
42
®
44
CG-CAHPS Pilot Studies at UHC
In 2010, 28 UHC … • Members submitted 78,974 patient records to the CAHPS Database from 119
clinic sites working with … 2 vendors
Using CG-CAHPS at Academic Medical Centers
Who is University HealthSystem Consortium … CG-CAHPS Pilot Studies at UHC
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ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-6.html
October 01, 2013 - Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 19: Connection to resource (Continuity of Care Practices Survey – Practice Level [CCPS-P]) … Notes
Principles of this measure may be adapted from work by CAHPS Patient Centered Medical Home survey … : http://www.ahrq.gov/cahps/surveys-guidance/cg/pcmh/index.html
This measure will be assessing patient-centeredness … Domain
Patient experience (patient-community resource)
Data source
Patient/individual survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
March 06, 2013 - ® Hospital Survey.) … For example, many hospitals ask patients to fill out surveys about their experiences in the hospital. … One survey that you may hear about as an advisor is called the CAHPS® Hospital Survey (also called HCAHPS … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job. … The CAHPS® Hospital Survey asks patients to answer questions on how well health care providers did at
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ce.effectivehealthcare.ahrq.gov/policymakers/chipra/overview/background/appendix-b2.html
December 01, 2009 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … End-Stage Renal Disease
No Failed Measures
FAMILY EXPERIENCES WITH CARE
HEDIS CAHPS … ® for Children Without Chronic Conditions
No Failed Measures
HEDIS CAHPS® for Children … 5-7
19
MOST INTEGRATED HEALTHCARE SYSTEMS
MIH-2
Medical home measure using subset of HEDIS CAHPS … ® MEDICAID 4.0 survey items
5
4-7
16
5
4-6.5
16
7
5-8.5
16
AVAILABILITY OF SERVICES
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey
SOPS Ambulatory Surgery Center Survey Resource … How To Use This Resource List
Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare
Research and Quality
Updated April 2023
https://www.ahrq.gov/sops/surveys … ®) surveys to assess the quality of health plans, medical groups, and other organizations
has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience
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ce.effectivehealthcare.ahrq.gov/research/findings/studies/index.html?page=482
January 01, 2024 - Social Stigma
(52)
Stress
(71)
Stroke
(162)
Substance Abuse
(299)
Surgery
(1110)
Surveys … Quigley DD , Martino SC , Brown JA Evaluating the content of the communication items in the CAHPS … The authors examined the content of the CAHPS® Clinician and Group Survey and found that the survey items … Evaluating the content of the communication items in the CAHPS clinician and group survey and supplemental … Keywords: Communication, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality of
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/factors-contributing-sustainment.pdf
August 31, 2015 - Improvements in quality measure reporting infrastructure Quality reporting Not sustained
Fielding the CAHPS-CG … Demonstration staff shared knowledge gained from (1)
fielding the CAHPS-CG PCMH survey (which was tested … As a result, under the new PCMHI, the state expanded the use of a hybrid CAHPS-CG
PCMH survey1 and offered … data collection.
1 Alaska implemented the CAHPS-PCMH … Hence, the state refers to the survey as a hybrid CAHPS-PCMH.
3
Maryland
Maryland used its
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ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/index.html?page=48
August 01, 2004 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Product
AEGIS
(1)
Aprende a Vivir
(1)
Asthma Return-on-Investment Calculator
(1)
CAHPS … Simulation Dictionary
(1)
State Snapshots
(1)
Staying Active and Healthy With Blood Thinners
(8)
Surveys … Communication
(5)
Community-Based Practice
(5)
Consumer Assessment of Healthcare Providers and Systems (CAHPS … Respiratory Conditions
(5)
Rural Health
(6)
Safety Net
(2)
Screening
(4)
Simulation
(1)
Surveys
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
April 01, 2023 - How To Use This Resource List
Resources are listed in alphabetical order, organized by the Surveys on … for the Agency for Healthcare
Research and Quality
Updated April 2023
https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and
after a patient’s stay as well as specific resources … ®) surveys to assess the quality of health plans, medical groups, and other organizations
has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience
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ce.effectivehealthcare.ahrq.gov/topics/surgery.html
All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … CAHPS Outpatient and Ambulatory Surgery Survey
This survey from AHRQ's Consumer Assessment of Healthcare … Ambulatory Surgery Center Survey on Patient Safety Culture
This AHRQ Survey on Patient Safety Culture … of use patterns, post-surgical complications, hospital cost savings, and patient experience-of-care surveys
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ce.effectivehealthcare.ahrq.gov/data/resources/index.html?page=3
April 02, 2024 - Medical Expenditure Panel Survey: Medicare The public sources for health insurance identified in the … Medical Expenditure Panel Survey: Mental Health Perceived mental health status data are collected in … Medical Expenditure Panel Survey: Prescription Drug Use MEPS- Household Component survey participants … in the self-administered questionnaire of the MEPS- Household Component. … Quality of care measures were taken from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-12-intro-to-assessing-practices.pdf
September 01, 2015 - Assessment_Patient_Assessment_of_Care_for_Chronic_Conditions.pdf
• Patient satisfaction and experience:
o CAHPS … You may want to survey staff
satisfaction about the work environment, skills staff members have, and … Patient surveys can be broad (e.g., clinician/group CAHPS®) or specific to certain
types of transformations … (e.g., Patient Assessment of Chronic Illness Care, CAHPS® Patient-
Centered Medical Home Survey). … (Patient
of variables other) survey, etc.)
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/chtoolbx/why/why.doc
January 01, 2004 - Example: Although adolescents are reliable sources of information for surveys on some types of health … New components have been added to the Expanded CAHPS® Child Survey to assess the services provided to