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1001. Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Theresa (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-2-Theresa.pdf
      January 01, 2020 - and Analysis Tools Theresa Famolaro, MPS, MS, MBA Senior Study Director User Network for the AHRQ Surveys … • Allow users to input facility respondent survey data • Calculate survey results and create graphs and … Your Hospital Results Respondent Demographics Composite Measure Results Item Results Patient … Safety Rating Number of Events Reported Survey Comments 3. … • How can I export Web survey data into the Excel tool?

1002. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
      May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Updated May 2023 SOPS Community Pharmacy Survey Resource List 1 https://www.ahrq.gov/sops/surveys … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … ®) surveys to assess the quality of health plans, medical groups, and other organizations has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

1003. Toolbox Contents | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/toolcon/index.html
      June 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Existing Measurement Sets Advantages of Using Established Measures Quality Measures in State Reports CAHPS … ®: Consumer Assessment of Health Plans Expanded CAHPS® 3.0 Child Survey Children with Chronic Conditions … Support Child and Adolescent Health Measurement Initiative (CAHMI): Promoting Healthy Development Survey … User Support Child and Adolescent Health Measurement Initiative (CAHMI): Young Adult Health Care Survey

1004. Clinic/Clinician-Patient Relationships | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-4.html
      October 01, 2013 - Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 19: Connection to resource (Continuity of Care Practices Survey – Practice Level [CCPS-P]) … Domain Delivery of service (clinic/clinician-patient) Data source Patient survey – Patients may … Notes Principles of the measure may be adapted from work by CAHPS Patient Centered Medical Home survey … : http://www.ahrq.gov/cahps/surveys-guidance/cg/pcmh/index.html Similar to measure WW in patient-community

1005. Webcast: New AHRQ SOPS Value and Efficiency Supplemental Items | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/sops/events/webinars/value-efficiency.html
      October 01, 2018 - Surveys are completed by clinical and nonclinical staff. … improvements based on survey findings. … Division Director, CAHPS ® Division Center for Quality Improvement and Patient Safety Agency for … Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Introduction … items to AHRQ's SOPS Databases, you need to administer the supplemental items with one of the SOPS surveys

1006. Measurement | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/implement/pre/measure.html
      January 01, 2024 - It is easy to administer a questionnaire. … members, you may want to use standard AHRQ Consumer Assessment of Healthcare Providers and Systems (CAHPS … Results from an employee safety culture survey can depict how communication is perceived. … these measures because staff who do not respond may have different views of the safety culture than respondents … available at AHRQ's CAHPS website .

1007. Understanding SOPS Surveys: A Primer for New Users | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/sops/events/webinars/sops-primer.021920.html
      May 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Speakers described the SOPS program, surveys, supplemental items, databases, and resources available … CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)  Westat … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

1008. Strategies for Improving Patient Experience with Ambulatory Care: Reminder Systems for Immunizations and Preventive Services (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/cahps-strategy-6-r.pdf
      April 14, 2017 - Patient Experience with Ambulatory Care: Reminder Systems for Immunizations and Preventive Services The CAHPS … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … http://www.cdc.gov/nchs/data/hus/hus14.pdf The CAHPS Ambulatory Care Improvement Guide Section … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

1009. National Advisory Council for the Agency for Healthcare Research and Quality to Hold Hybrid Meeting on November 16, 2023 | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
      November 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … of Consumer Experience Measurement  on the Consumer Assessment of Healthcare Providers and Systems (CAHPS … Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS … Surveys on Patient Safety Culture Programs, CQuIPS, AHRQ; Ron D.

1010. New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals (Webcast) | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/sops/webcasts/hospital_workplace_safety.html
      December 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Hospitals can use the survey items as a supplement to the SOPS Hospital Survey to assess the extent … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Safety Supplemental Items for the SOPS Hospital Survey (PDF, 1.6 MB)   Naomi Yount (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

1011. Understanding SOPS Surveys: A Primer for New Users (Webcast) Transcript (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
      June 01, 2022 - CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety, Agency for Healthcare Research … Assessment of Healthcare Providers and Systems, or CAHPS. … optional supplemental items that users may add to assess content in areas not included in the core questionnaires … So if a respondent answers Strongly Agree or Agree, that's considered a good answer. … So in the first analysis, we linked Hospital SOPS to Hospital CAHPS, or HCAHPS, patient experience survey

1012. TeamSTEPPS for Office-Based Care: Measurement | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt-ig.html
      September 01, 2015 - and clinical process measures, including the Consumer Assessment of Healthcare Providers and Systems (CAHPS … as patient experience measures such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS … In addition, the Medical Office Survey on Patient Safety Culture includes three items about respondent … background characteristics and two overall rating questions: How respondents would rate their medical … How respondents would rate their medical office on overall patient safety.

1013. New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices (Webcast) | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/sops/events/webinars/dxsafety.html
      June 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Safety Supplemental Items for the SOPS Medical Office Survey (PDF, 2 MB)   Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

1014. New SOPS® Workplace Safety Supplemental Item Set for Nursing Homes (Webcast) | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/sops/events/webinars/nursing-home-workplace-safety.html
      November 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … on Patient Safety Culture™ (SOPS) Nursing Home Survey. … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Safety Supplemental Item Set for the SOPS Nursing Home Survey (PDF, 1.4 MB)   Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

1015. Ambulatory Surgery Center SOPS: What You Need To Know (Webcast) | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/sops/events/webinars/asc-program.html
      December 01, 2023 - on Patient Safety Culture™ (SOPS™) Ambulatory Surgery Center (ASC) Survey , including a review of the … SOPS ASC program, survey administration in your facility, and resources available. … Director, CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare Research … Culture (SOPS) Westat The SOPS Ambulatory Surgery Center Survey (PDF, 1.4 MB)   Joann Sorra … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

1016. SOPS™ Best Practices for Web-based SOPS Surveys Webcast Transcript (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
      June 12, 2019 - Caren Ginsberg giving an overview of AHRQ's perspective on the importance of survey methods. … For example, a Minnesota study of CG-CAHPS in six clinics compare results from surveys administered … Really, as a respondent, I'm not sure where to start. … As you know, the SOPS surveys are voluntary, and respondents who choose to take the survey may decide … In a confidential survey, you can have unique customized hyperlinks for each respondent, or you can have

1017. Communication Measures: Home Health Care | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
      June 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … 76.1 80.6 86.6 87.6 92.4 Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS … ® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2014. … Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS® (Consumer Assessment of Healthcare … Providers and Systems) Survey, 2014.

1018. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/index.html?page=43
      April 01, 2006 - Product AEGIS (1) Aprende a Vivir (1) Asthma Return-on-Investment Calculator (1) CAHPS … Communication (5) Community-Based Practice (5) Consumer Assessment of Healthcare Providers and Systems (CAHPS … Respiratory Conditions (5) Rural Health (6) Safety Net (2) Screening (4) Simulation (1) Surveys … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient Safety Geographic Location … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient Safety Geographic Location

1019. Making Healthcare Safer IV Report Expanded With New Evidence Reviews | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/news/newsletters/e-newsletter/910.html
      April 01, 2024 - ET: Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ET: Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey and Workplace Safety Item Set will … highlight how the Indiana Hospital Association used AHRQ’s Surveys on Patient Safety Culture® (SOPS® … Development of a comprehensive survey to assess key socioecological determinants of health.

1020. Chapter 5. Measure Mapping | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter5.html
      June 01, 2014 - Users are cautioned that even though individual items from surveys are mapped to particular domains, … It also maps individual measure items (i.e., survey questions or questionnaire components) to each domain … Consumer Assessment of Healthcare Plans and Systems—Adult Primary Care 1.0 (CAHPS) maps to 5 of the 7 … Client Perception of Coordination Questionnaire (CPCQ) maps to 5 of the 7 domains. Measure #10. … As a result, the CAHPS survey may, for example, be more appropriate for evaluating this component of