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281. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - CAHPS Hospital Survey questions related to discharge include: • Q19: During this hospital stay, did … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

282. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/900.html
     February 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #554,  Characteristics of Young Adults … Today's Headlines: Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores . … Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … Use of the tool, which included AHRQ’s CAHPS® Clinician & Group Survey with Narrative Item Sets ,

283. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
     April 01, 2018 - The surveys and measures provided here are recommendations. … � AHRQ Medical Office Survey on Patient Safety Culture. … http://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/professionals/quality-patient-safety … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html � Patient measures of patient … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html http://qualitysafety.bmj.com

284. Distribute Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/distribute/index.html
     September 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … enrollees have it in time for the open enrollment season, you may not have enough time to conduct your own survey … But you could ask your plans to share their HEDIS ® scores, which include results of the CAHPS ® survey

285. Making Adjustments to Health Care Quality Scores | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
     January 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … adjustments can be made depends on whether the sponsor has access to other information about the patients or respondents … One alternative is to present information stratified by these categories, if there are enough respondents … Case-mix adjustment of the CAHPS Hospital Survey.

286. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/explain/communicate/trust.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

287. 2019 National Healthcare Quality and Disparities Report Introduction and Methods (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
     December 01, 2020 - Some survey designs, questionnaires, data collection methods, definitions, and data calculation methods … (MEPS) • CAHPS® Database – CAHPS® Health Plan Survey Database 10 | 2019 National Healthcare … Survey (NHANES) • National Health Interview Survey (NHIS) • National HIV Surveillance System ( … NHSS) • National Hospital Ambulatory Medical Care Survey (NHAMCS) • National Immunization Survey … ®) Hospital Survey (HCAHPS) • CAHPS® Home Health Survey (HHCAHPS) • CAHPS® Hospice Survey

288. Key Initiatives in Measuring and Reporting Health Care Quality | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/resources/initiatives.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … AHRQ) Resources AHRQ Quality Indicators Consumer Assessment of Healthcare Providers and Systems (CAHPS

289. Comparative Reports on Hospitals | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This survey collects safety, quality, and resource use information related to inpatient care management … Publicly available data from CMS, the Leapfrog Hospital Survey, and secondary data sources are weighted … includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS … Hospital Survey.

290. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
     April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: • Q1: During this hospital stay, … Hospital Survey scores related to physician communication, an aim might be “to improve scores on CAHPS … in place at your hospital, such as patient and family focus groups, patient and family satisfaction surveys … , and staff surveys.

291. AHRQ-Funded Studies Highlight Dental Antibiotic Prescribing Trends | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/877.html
     August 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549,  Healthcare Use and Expenditures … ET about how AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is addressing … Speakers will discuss recent survey updates, the development of new surveys to address current information … needs and the use of survey results to improve patient experience.

292. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
     December 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share and competitiveness

293. Label Health Care Quality Measures in Plain English | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/translate/labels/measures.html
     July 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … However, from early testing of reporting templates for measures from the CAHPS Health Plan Survey, researchers … care quickly” and “Getting care when you need it” to understand correctly the “access” measures in the survey

294. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
     August 01, 2010 - ® Hospital Survey. … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … , and staff surveys. … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift

295. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
     January 01, 2019 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … the Agency for Healthcare Research and Quality Updated January 2019 https://www.ahrq.gov/sops/surveys … CAHPS® Improvement Guide https://cahps.ahrq.gov/quality-improvement/improvement-guide/improvement-guide.html … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) … Training Catalog AHRQ Quality Indicators™ Toolkit for Hospitals Appoint a Safety Champion for Every Unit CAHPS

296. New Challenge Competition Launched To Update and Re-Create TeamSTEPPS Videos | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/813.html
     May 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ, Medical Expenditure Panel Survey Statistical Brief #540, Concentration of Healthcare … AHRQ Invites Public Comment on Potential New Patient Experience Survey . … comments to inform the development of a potential Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) survey to assess patient experience in inpatient mental healthcare settings.

297. Comparative Reports on Physicians | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
     October 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patients’ experiences are measured using the Patient Assessment Survey (PAS), which is administered by … The patient rating score is an average of responses to survey questions about the care provided by the … The survey also collects patients’ comments. … Physician satisfaction ratings are only available for physicians who have received a minimum of 30 returned surveys

298. Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
     April 01, 2014 - : Tool 7) Learn more about cultural competence For health care provider resources, visit: › The CAHPS … https://cahps.ahrq.gov/surveys-guidance/item-sets/cultural/index.html › The National Standards for Culturally … www.ahrq.gov/professionals/education/curriculum-tools/shareddecisionmaking/index.html https://cahps.ahrq.gov/surveys-guidance

299. Care Delivery | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/ncepcr/care/index.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patient Experience and Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare … Providers and Systems (CG-CAHPS)   assesses patients' experiences with health care providers and staff … Survey results can be used to: improve care and equip consumers with information they can use to choose

300. AHRQ Views Blog Post: 2021—An AHRQ Year in Review | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/795.html
     January 01, 2022 - AHRQ’s Medical Expenditure Panel Survey Procedures Adapted to COVID-19 Shutdowns . … changes to the Medical Expenditure Panel Survey (MEPS) necessitated by COVID-19 in a new commentary … Response rates across all three MEPS survey components fell to varying degrees. … Alongside a decision to extend MEPS-HC panels from 2018 and 2019 by 2 years, the surveys now include … Using CAHPS patient experience data for patient-centered medical home transformation.