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1. CAHPS Survey Design and Administration | Agency for Healthcare Research and Quality
   www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
   January 01, 2025 - Review guidance on formatting CAHPS questionnaires for mail, web, and phone administrations .  … : Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of CAHPS Survey … Survey Response Rates (Webcast) (September 10, 2019)  Research Meeting on Advances in Survey Methodology … Ensuring the representativeness of respondents to CAHPS surveys.  … Read about:  Tracking returned CAHPS questionnaires and assessing their completeness . 

2. Recommended Data Collection Procedures for CAHPS Surveys | Agency for Healthcare Research and Quality
   www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html
   August 01, 2024 - Recommended Data Collection Procedures for CAHPS Surveys Each survey sponsor will need to work … Consider sending a postcard reminder to nonrespondents 10 days after sending the questionnaire. … instead of sending a postcard to only nonrespondents 10 days after the questionnaire is mailed. … If following up on an email or a mailed questionnaire, initiate phone contact with nonrespondents 3 weeks … Related guidance: Methods for Increasing the Number of Responses to CAHPS Surveys.

3. Research Datasets for CAHPS Surveys | Agency for Healthcare Research and Quality
   www.ahrq.gov/cahps/cahps-database/research-datasets/index.html
   February 01, 2025 - Research Datasets for CAHPS Surveys In response to requests from researchers interested in using … The CAHPS Databases currently include respondent- and organization-level data from the: CAHPS Health … Plan Survey. … CAHPS Clinician & Group Survey. CAHPS Child Hospital Survey. … CAHPS Home and Community-Based Services Survey.

4. Formatting CAHPS Questionnaires for Mail, Web, and Phone Administrations | Agency for Healthcare Research and Quality
   www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/formatting-questionnaires.html
   August 01, 2024 - Formatting CAHPS Questionnaires for Mail, Web, and Phone Administrations To ensure consistency … Formatting the Questionnaire for Mail Surveys The CAHPS team strongly recommends taking steps to maximize … The surveys available from the AHRQ website are formatted to be self-administered mail questionnaires … This tactic increases the likelihood that the respondent will complete the survey. … Formatting Web-Based Surveys Web-based surveys can offer convenience to respondents and cost-effectiveness

5. Improving the Efficiency of CAHPS Survey Administration (pdf file)
   www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/improving-efficiency-cahps-survey-admin.pdf
   November 01, 2015 - Administration The Aim The CAHPS team’s guidelines for administering CAHPS surveys are carefully … surveys. … administration, the CAHPS team can assess their suitability for the CAHPS surveys and develop the evidence … and recall period affect respondent recall and response rates to the Clinician & Group Survey? …  How do different formatting and design changes in paper questionnaires affect respondents’ answers,

6. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
   www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/cahps-outpatient-mental-health-guidance.pdf
   December 01, 2024 - /mental-health/index.html https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html … /survey-methods-research/formatting-questionnaires.html https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research … surveys https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/sample-frame-elements.html … For CAHPS surveys, “completeness” depends on whether a respondent completed at least half of the key … https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html https:/

7. Fielding the CAHPS Child Hospital Survey (pdf file)
   www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/fielding-child-hcahps.pdf
   February 18, 2021 - Available for the Child Hospital Survey: • CAHPS Child Hospital Survey: Overview of the Questionnaire … for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing the data, guidance … cahps/surveys-guidance/helpful-resources/translating/index.html CAHPS® Child Hospital Survey and Instructions … • Send a postcard reminder to nonrespondents 10 days after sending the questionnaire. … instead of sending a postcard only to nonrespondents 10 days after the questionnaire is mailed.

8. Proposed Projects in CAHPS VI | Agency for Healthcare Research and Quality
   www.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
   February 01, 2025 - The projects proposed by the CAHPS Consortium in CAHPS VI are outlined below. … Development of New Surveys and Supplemental Item Sets There are new surveys and item sets in development … Updates to Existing Survey and Item Sets Proposed changes to existing surveys and item sets include: … Updating the Health Plan Survey and the Clinician & Group Survey. … Survey Methods Research Survey methods research includes studies to evaluate different ways of collecting

9. Research Datasets for CAHPS Surveys | Agency for Healthcare Research and Quality
   pbrn.ahrq.gov/cahps/cahps-database/research-datasets/index.html
   January 01, 2024 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … for CAHPS Surveys In response to requests from researchers interested in using CAHPS survey … The CAHPS Databases currently include respondent- and organization-level data from the: CAHPS Health … CAHPS Clinician & Group Survey. CAHPS Child Hospital Survey. … Surveys.

10. Research Datasets for CAHPS Surveys | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/cahps-database/research-datasets/index.html
    January 01, 2024 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … for CAHPS Surveys In response to requests from researchers interested in using CAHPS survey … The CAHPS Databases currently include respondent- and organization-level data from the: CAHPS Health … CAHPS Clinician & Group Survey. CAHPS Child Hospital Survey. … Surveys.

11. CAHPS Survey Design and Administration | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    October 01, 2023 - CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys … modes, including "electronic" survey methods. … https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html  

12. CAHPS Survey Design and Administration | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    October 01, 2023 - CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys … modes, including "electronic" survey methods. … https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html  

13. CAHPS Home and Community-Based Services (HCBS) Survey Database | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
    January 01, 2025 - CAHPS Home and Community-Based Services (HCBS) Survey Database The CAHPS Home and Community-Based … Participation is free and open to all users of this survey, provided the questionnaires are administered … This CAHPS Data Tool presents the following data: Overview:  The number of programs and respondents represented … in the most recent surveys. … Top Box Results:  The percentage of survey respondents who chose the most positive score for a given

14. Calculating Response Rates for CAHPS Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-response-rates.html
    August 01, 2024 - surveys (numerator) versus the number of individuals who were eligible to complete the survey (denominator … For CAHPS surveys: The numerator is the number of fully completed interviews. … (For an explanation of “completeness,” please refer to Tracking Returned CAHPS Questionnaires and Assessing … CAHPS survey response rates are typically calculated with the following formula: Number of completed … Nonrespondents .

15. 2025 HCBS CAHPS Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-hcbs-chartbook.pdf
    January 01, 2025 - support to the respondent in answering the survey. … Number of Respondents Percentage of Respondents HCBS CAHPS Survey only 16 7,541 71% HCBS CAHPS … The results for the core survey measures combine the core surveys with and without the Employment Module … Appendix A Respondent Demographic Characteristics HCBS CAHPS Survey Database 2025 Chartbook A … Survey Database 2025 Chartbook A-3 Table A 2025 HCBS CAHPS Respondent Demographic Characteristics

16. About the CAHPS Program and Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/index.html
    July 01, 2024 - CAHPS surveys. … , 728 KB)   What are CAHPS Surveys? … Open this graphic for a quick overview of CAHPS surveys:  Understanding CAHPS Surveys (PDF, 117 KB) … Learn more: Why Use a CAHPS Survey To Assess Patient Experience? … Additional Information About the CAHPS Program and Surveys Principles underlying CAHPS surveys— A set

17. CAHPS Survey Design and Administration | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    October 01, 2023 - CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys … modes, including "electronic" survey methods. … https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html  

18. CAHPS Survey Design and Administration | Agency for Healthcare Research and Quality
    patientregistry.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    October 01, 2023 - CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys … modes, including "electronic" survey methods. … https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html  

19. CAHPS Survey Design and Administration | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    October 01, 2023 - CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys … modes, including "electronic" survey methods. … https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html  

20. CAHPS Survey Design and Administration | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    October 01, 2023 - CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys … modes, including "electronic" survey methods. … https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html