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841. Patient Safety and Quality Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-measures/index.html
     August 01, 2023 - Review System AHRQ Quality Indicators™ Consumer Assessment of Healthcare Providers and Systems (CAHPS

842. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - Benchmarking Database (CAHPS Database) Sponsor U.S. … Participation in the CAHPS Database is voluntary. … Reference The CAHPS Database, 2018 CAHPS Health Plan Survey Database, 2018 Chartbook: What Consumers … Medicare & Medicaid Services (CMS), CAHPS Hospice Survey Description CMS has implemented the CAHPS … CAHPS Hospice Survey administration begins 2 months after the month of patient death.

843. C | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/c.html
     June 12, 2025 - Comprehensive Unit-based Safety Program (CUSP) Consumer Assessment of Healthcare Providers and Systems (CAHPS

844. Ambulatory Care and Surgery | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/ambulatory-care-and-surgery.html
     Antibiotic Stewardship Toolkits CAHPS Outpatient and Ambulatory Surgery Survey Community-Acquired

845. Resources for Addressing Disparities and Improving Quality – NHQDR Data Tools
     datatools.ahrq.gov/nhqdr/resources-addressing-disparities-and-improving-quality/
     January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Videos Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare … Standardized Collection of Demographic and Language Data Collection AHRQ Quality improvement for CAHPS … data Quality improvement for CAHPS data AHRQ Quality improvement using SOPS data Quality

846. STATISTICAL BRIEF #483: Experiences with Health Care Providers during Non-Emergency Care among Adults with Multiple Chronic Conditions, U.S. Civilian Noninstitutionalized Population, 2012
     meps.ahrq.gov/data_files/publications/st483/stat483.shtml
     November 01, 2015 - were taken from the health plan version of Consumer Assessment of Healthcare Providers and Systems (CAHPS … Definitions The health care quality measures in the SAQ were taken from the health plan version of CAHPS … In this Statistical Brief, the variables included from the CAHPS® are about communication with providers … CAHPS®: https://cahps.ahrq.gov/cahps-database/about/index.html Respecting patients is associated

847. Reporting Patient Narratives With Standardized Measures of Quality (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/consumer-reporting/research/reporting-patient-narratives.pdf
     September 01, 2015 - The CAHPS team is exploring ways of integrating patient narratives into consumer reports to enhance … Our Approach Members of the CAHPS Reports Team have developed an innovative, fictitious Web site—named … In an initial phase of research, the CAHPS team tested whether the availability of patient narratives … The CAHPS team is currently analyzing data from the second phase of SelectMD to see if our efforts to … In an initial phase of research, the CAHPS team tested whether the availability of patient narratives

848. STATISTICAL BRIEF #482: Specialist Need and Access among Adults with Multiple Chronic Conditions, U.S. Civilian Noninstitutionalized Population, 2012
     meps.ahrq.gov/data_files/publications/st482/stat482.shtml
     November 01, 2015 - were taken from the health plan version of Consumer Assessment of Healthcare Providers and Systems (CAHPS … More information about CAHPS® can be obtained through the CAHPS® Web site ( http://www.cahps.ahrq.gov … CAHPS®: https://cahps.ahrq.gov/cahps-database/about/index.html For more information about specialists

849. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/1_dale_shaller_intro.pdf
     June 03, 2014 - A Webcast Presented by the CAHPS User Network June 3, 2014 1:00 – 2:00 pm EDT What is CAHPS? … Consumer Assessment of Healthcare Providers and Systems (CAHPS) Program Funded primarily by the Agency … in multiple settings Conducts research and develops guidance on methods for reporting and using CAHPS … Integration of comments into public reporting websites Research supported by AHRQ through • • CAHPS … What is CAHPS? Our Focus Today Why is this research important?

850. | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/publications/search.html?page=5
     November 01, 2017 - Publication Date: October 2017 Publication Number: A1618-EHC012-B 2017 CAHPS … Health Plan Survey Chartbook The 2017 CAHPS Health Plan Survey Chartbook summarizes what consumers

851. Toolbox Contents | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/toolcon/index.html
     June 01, 2020 - Existing Measurement Sets Advantages of Using Established Measures Quality Measures in State Reports CAHPS … ®: Consumer Assessment of Health Plans Expanded CAHPS® 3.0 Child Survey Children with Chronic Conditions

852. Care Coordination Quality Measure for Primary Care (CCQM-PC) - Development and Pilot Test of the CCQM-PC (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
     July 01, 2016 - ®) (http://www.ahrq.gov/cahps/about-cahps/index.html) family of measures. … Although the CCQM-PC is not a CAHPS measure, we chose to follow the CAHPS Analysis Program because it … CAHPS Reporting Kit materials are available at: http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions … in Instructions for Analyzing CAHPS Data (Document No. 15), which is included in the CAHPS Survey and … CAHPS Reporting Kit materials are available at: http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions

853. | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/programs/index.html?page=3
     More CAHPS The CAHPS program aims to advance our scientific understanding of patient experience

854. The Power of Patient Stories for Improving the Patient Experience webcast - Nembhard (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-quality.pdf
     June 02, 2025 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html 41 https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/elicitation/index.html 8 Narratives address challenges Challenge

855. Tobacco Use and Help with Quitting Among Adolescents | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/measures/tobacco-use.html
     August 01, 2021 - Use and Help Form—References (PDF, 18 KB) Materials Written Statement (PDF, 52 KB) Toolkit: CAHPS

856. AHRQ Data Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/data/data-tools/index.html
     April 01, 2025 - Healthcare Quality and Disparities Report (NHQDR)   Consumer Assessment of Healthcare Providers and Systems (CAHPS

857. SOPS Ambulatory Surgery Center Webcast - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-ASC-webcast-2023-0509-intro.pdf
     January 01, 2023 - Senior Study Director User Network for SOPS, Westat Moderator Caren Ginsberg, Ph.D., Director, CAHPS

858. 1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
     July 01, 2007 - IMPROVING PERFORMANCE FOR HEALTH PLAN CUSTOMER SERVICE A Case Study of a Successful CAHPS … Use CAHPS to flag problems. … Confirm CAHPS findings with other plan data. 1 Select performance measures. … • Use CAHPS findings to compare your plan’s performance to that of other plans. … • Don’t rely on CAHPS alone to diagnose performance issues specific to the health plan.

859. Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
     January 01, 2012 - Committee; Member, Health Literacy Missouri Coordinating Council Moderator Carla Zema, Consultant, CAHPS … Vincent College and consultant to the CAHPS User Network. … You know, we found the CAHPS Health Literacy Item Set to be very useful. … and the Health System CAHPS as these will be very useful as we move into those settings. … The CAHPS User Network also offers free technical assistance and can be reached by calling the CAHPS

860. The Child HCAHPS® Survey Database Flyer (pdf file)
     cahpsdatabase.ahrq.gov/files/CH/Child-HCAHPS-DB-FlyerUpdate.pdf
     April 11, 2025 - To receive updates from the AHRQ CAHPS Database, please sign up for GovDelivery announcements. … No. 25-0014 November 2024 www.ahrq.gov https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html … https://www.ahrq.gov/cahps/cahps-database/child-hcahps-database/index.html https://www.ahrq.gov/cahps … /cahps-database/child-hcahps-database/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/cahps … /cahps-database/2024-child-hcahps-chartbook.pdf https://cahpsdatabase.ahrq.gov/DataResearchers.aspx https