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  1. Resource List - AHRQ Medical Office Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
    April 01, 2023 - Providers and Systems (CAHPS®) program is a multiyear AHRQ initiative to support the assessment of … • CAHPS® Clinician & Group (CG-CAHPS®) Survey with Patient-Centered Medical Home (PCMH) Items • … CAHPS® Health Information Technology Item Set • CAHPS® Health Literacy Item Set 3. … ® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience CAHPS® … CAHPS® Surveys 3. Institute for Patient- and Family-Centered Care 4.

  2. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
    June 02, 2025 - box that opens Type question here 3 Today’s Speakers Caren Ginsberg, PhD Director, SOPS and CAHPS

  3. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
    January 12, 2022 - Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare

  4. New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - Intro (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new-sops-workplace-safety-introduction.pdf
    December 16, 2021 - Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare

  5. Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS®in Action Webcast - Intro (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-teamstepps-webcast-intro.pdf
    July 25, 2024 - Social Science Analyst, CAHPS and SOPS Programs Agency for Healthcare Research and Quality Monika Haugstetter

  6. Specific Tools To Support Change (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/g2_pdi_specifictoolstosupportchange.pdf
    January 01, 2011 - /Pages/Tools/Glossar yImprovementTerms.aspx Agency for Healthcare Research and Quality Guide CAHPS … Pocket Reference Guide The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Pocket … for Adult Surveys is a standardized reference guide that summarizes adult surveys developed by the CAHPS … knowledge/Pages/Tools/GlossaryImprovementTerms.aspx http://www.ahrq.gov/sites/default/files/wysiwyg/cahps … quality-improvement/measures/CAHPS_FAC_PG_041310.pdf http://www.ahrq.gov/sites/default/files/wysiwyg/cahps

  7. Specific Tools To Support Change (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
    January 01, 2011 - Pages/Tools/Glossa ryImprovementTerms.as px Agency for Healthcare Research and Quality Guide CAHPS … Pocket Reference Guide The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Pocket … for Adult Surveys is a standardized reference guide that summarizes adult surveys developed by the CAHPS … knowledge/Pages/Tools/GlossaryImprovementTerms.aspx http://www.ahrq.gov/sites/default/files/wysiwyg/cahps … quality-improvement/measures/CAHPS_FAC_PG_041310.pdf http://www.ahrq.gov/sites/default/files/wysiwyg/cahps

  8. VI. Summary and Conclusions | Agency for Healthcare Research and Quality

    www.ahrq.gov/patient-safety/reports/hotline/conclusios6.html
    May 01, 2016 - culture, training to improve communication and reduce errors by health care teams (TeamSTEPPS), and CAHPS … improving patient safety could be integrated with other ongoing AHRQ efforts—in particular, the support of CAHPS … may need to consider tying error reporting to existing patient satisfaction data collection (such as CAHPS … Note: CAHPS = Consumer Assessment of Healthcare Providers and Systems; PSES = patient safety evaluation

  9. Detailed Methods for Medical Expenditure Panel Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
    December 01, 2021 - supplement for MEPS that includes healthcare quality measures taken from the health plan version of CAHPS … It includes healthcare quality measures taken from the health plan version of CAHPS®, Children with … Researchers should note that the CAHPS® and CSHCN questions changed from a self-administered parent … X X X Since the CAHPS and CIS questions were not asked in 2018, the variables were not in the … CAHPS and CIS measures skipped in even years 2 Source variables for the four measures were not in

  10. Alttext1 F8

    cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F8.htm
    January 01, 2017 - 2017 CAHPS Health Plan Survey Figure 5.

  11. New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Introduction (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-intro.pdf
    January 24, 2023 - Ph.D., Project Director User Network for SOPS, Westat Moderator Caren Ginsberg, Ph.D., Director, CAHPS

  12. Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Introduction (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-riverside-handoffs-webcast-intro.pdf
    October 30, 2024 - Social Science Analyst, CAHPS and SOPS Programs Agency for Healthcare Research and Quality Ashley Hansford

  13. Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center - Intro (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-unc-webcast-intro.pdf
    December 18, 2019 - CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research

  14. SOPS Nursing Home Survey: What You Need To Know - Intro (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-nh_webcast-intro.pdf
    May 03, 2022 - Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare

  15. Understanding SOPS Surveys: A Primer for New Users - Brady (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
    January 01, 2018 - & Disparities Report (NHQDR) Program – Consumer Assessment of Healthcare Providers and Systems (CAHPS

  16. Agenda: Patient-Reported Experience and Outcome Measures (PREMs and PROMs) in Research and Clinical Practice (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/research-meeting-agenda-prems-proms-91724.pdf
    September 17, 2024 - experience measures (PREMs), such as AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … The event will bring together CAHPS survey users, researchers, healthcare organization leaders, patient

  17. An Interactive Preventive Health Record (IPHR) to Promote Patient-Centered Care - 2010 | Digital Healthcare Research

    digital.ahrq.gov/ahrq-funded-projects/interactive-preventive-health-record-iphr-promote-patient-centered-care/annual-summary/2010
    January 01, 2010 - four-month post-intervention data from both the Consumer Assessment of Healthcare Providers and Systems (CAHPS … mailed the preventive services survey to 4,500 predefined intervention and control patients and the CAHPS

  18. Spotlight on Oregon -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-oregon-state-snapshot.pdf
    January 01, 2018 - Assessment of Healthcare Providers and Systems Clinician & Group Survey— Patient Centered Medical Home (CG-CAHPS-PCMH … Assessment of Healthcare Providers and Systems Clinician & Group Survey—Patient Centered Medical Home (CG-CAHPS-PCMH … For more information, visit http://www.ahrq.gov/cahps/surveys- guidance/item-sets/PCMH/index.html and

  19. AHRQ Subcommittee of the National Advisory Council on Healthcare Quality Measurement: Executive Summary (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/nac/snac-executive-summary.pdf
    October 19, 2021 - - 49 - https://www.ahrq.gov/cahps/index.html https://www.qualityindicators.ahrq.gov/ … The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) AHRQ first launched the CAHPS® … The CAHPS program is currently in its fifth stage, referred to as CAHPS V, which continues the work … of earlier CAHPS grants (I-IV). … The CAHPS V program also encompasses research to further understand the patients' experiences with

  20. SOPS State Hospital Association Webcast - Introduction (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-hospital-survey-workplace-item-set-webcast-intro.pdf
    May 23, 2024 - Surveys on Patient Safety Culture Westat Moderator Jonathan Bakdash, Ph.D., Social Science Analyst, CAHPS
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