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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
    June 13, 2017 - Introducing the CAHPS Cancer Care Survey Q&A and Wrap-Up “Introducing the CAHPS® Cancer Care Survey … ” Webcast Presented by the AHRQ CAHPS User Network June 13, 2017 12:30 – 2:00 p.m. … ET To Ask a Question www.ahrq.gov/cahps50 https://www.ahrq.gov/cahps www.ahrq.gov/cahps Wrap-Up … • Contact us with any questions. 51 www.ahrq.gov/cahps Questions or comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 52 mailto:cahps1
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
    June 13, 2017 - Introducing the CAHPS Cancer Care Survey ©2017 MFMER | slide-32 CAHPS Cancer Care Survey Sampling … Cancer Surgery • See the document “Fielding the CAHPS® Cancer Care Survey” for specific algorithms … • Hospitals eligible for the CAHPS Hospital Survey (HCAHPS) and surgery centers eligible for the … CAHPS Outpatient and Ambulatory Survey (OAS CAHPS) must follow rules established by the Centers for … Mixed-mode • mail and telephone • email and mail • email and telephone • Target response rate ≥ 40% CAHPS
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-evensen.pdf
    June 13, 2017 - Introducing the CAHPS Cancer Care Survey Overview of CAHPS Cancer Care Survey Christian Evensen, … Cavazos  Tamika Cowans  Elizabeth Frentzel  Steve Garfinkel  Kourtney Ikeler  San Keller 22 CAHPS … for Cancer Care is Unique Among CAHPS Surveys 1st time AHRQ co-sponsored a CAHPS survey with a NIH … institute (NCI) 1st disease-specific CAHPS survey spanning comprehensive treatment and covering … Overview of CAHPS Cancer Care Survey Acknowledgements – AIR Team CAHPS for Cancer Care is Unique
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-smith.pdf
    June 13, 2017 - Introducing the CAHPS Cancer Care Survey CAHPS for Cancer Care: Setting the Stage to Assess Quality … patient-centered care in oncology is needed 1999 2001 2003 2005 2008 2007 2010 2011 2013 2013 20 CAHPS … Instruments developed in concert with clinical partners in oncology settings and stemming from other CAHPS … adopt these surveys, we at NCI and AHRQ are interested in the application and uses of the data CAHPS … for Cancer Care: Setting the Stage to Assess Quality of Carefrom and for Cancer Patients CAHPS® for
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/fielding-cancer-53.pdf
    July 14, 2017 - Fielding the CAHPS Cancer Care Survey CAHPS® Cancer Care Survey and Instructions Fielding the … CAHPS Cancer Care Survey Fielding the CAHPS® Cancer Care Survey Document No. 53 Updated 7/14/2017 … Key Questions from the CAHPS Cancer Care Survey ......................... 27 CAHPS® Cancer Care … from the CAHPS Cancer Care Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey Data … /index.html CAHPS® Cancer Care Survey and Instructions Fielding the CAHPS Cancer Care Survey
  6. www.ahrq.gov/cahps/about-cahps/index.html
    June 01, 2025 - What Does the CAHPS Program Do? … The CAHPS Consortium is responsible for conceiving, developing, testing, and refining CAHPS surveys … CAHPS surveys. … , 728 KB)   What are CAHPS Surveys? … Contact information— Contact CAHPS with questions or comments about the CAHPS surveys or the CAHPS Database
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-intro.pdf
    January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - INTRO Participating in the 2021 CAHPS® Home and Community-Based Services (HCBS CAHPS) Survey Database … : What You Need to Know A Webcast Presented by the AHRQ CAHPS User Network April 21, 2021 1:30 – 2: … for Healthcare Research and Quality Home and Community-Based Services Initiative • Discuss the HCBS CAHPS … Survey • Discuss the HCBS CAHPS Database 2 Need Help?
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
    January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … question in the box that opens ► Make sure “All Panelists” is selected 34 Type Question Here CAHPS … Contact the HCBS CAHPS Database  E-mail: HCBSCAHPSDatabase@westat.com  Phone: 1-855-580-4657 Website
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-quality-measures.pdf
    January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - BROWN Looking Forward: HCBS Quality Measures Alignment and HCBS CAHPS® Survey Melanie Brown, PhD … The Technical Assistance Guide for Administration of HCBS CAHPS Survey expands use of the HCBS CAHPS … Development aligned with CAHPS 4. Survey sponsor can determine frequency of use 5. … CMS HCBS Quality Strategy Elements HCBS Quality Initiatives: HCBS CAHPS Survey HCBS CAHPS Survey
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-technical-assistance.pdf
    January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD … HCBS CAHPS Technical Assistance (TA) Kathleen Woodward, MSPH Managing Consultant The Lewin Group … 22 Helpful Resources • AHRQ CAHPS Guidance: https://www.ahrq.gov/cahps/surveys- guidance/hcbs/index.html … • CMS HCBS CAHPS Survey and TA Materials (Materials will be updated on the Medicaid.gov website in … /cahps-home-and-community-based-services-survey-10- english.pdf • HCBS CAHPS TA Guide for Survey Administration
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-survey-database.pdf
    January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-CORROTHERS … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE Michael Corrothers HCBS CAHPS Database … Lead, Westat 24 CAHPS Database Overview • Central repository of data for selected CAHPS surveys … o CAHPS Health Plan (HP) Survey o CAHPS Clinician & Group (CG) Survey o NEW: CAHPS Home and Community-Based … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE CAHPS Database Overview HCBS CAHPS Database
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
    January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - GINSBERG AHRQ’S CAHPS® PROGRAM Caren Ginsberg, Ph.D., CPXP Director, CAHPS and Surveys on Patient … • CAHPS = Consumer Assessment of Healthcare Providers and Systems • CAHPS Program advances the understanding … data −Informative reporting of CAHPS data −Quality improvement using CAHPS data ►Develops surveys and … survey data 10 CAHPS Surveys: Gold standard for patient experience measurement CAHPS Surveys:
  13. www.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
    April 01, 2024 - Using the Trademarked CAHPS Name The CAHPS acronym stands for “Consumer Assessment of Healthcare … For example: CAHPS Health Plan Survey. CAHPS Clinician & Group Survey. … CAHPS Ambulatory Care Improvement Guide. … by AHRQ, developed the CAHPS Clinician & Group Survey." … on modifying and naming CAHPS surveys . 1. 
  14. cahpsdatabase.ahrq.gov/files/HCBS/Adult_HCBS_Survey_1.0_Data_Specifications.508-C.pdf
    June 09, 2025 - HCBS CAHPS Data Specifications 1.0 CAHPS® HCBS Adult Survey 1.0 with Supplemental Employment Module … Submitting data to the HCBS-CAHPS Database requires a separate CSV file for each survey type, agency/ … the ID fields accurately correspond to one another to avoid difficulties during submission. 1 CAHPS … Must be the same within file. 2 CAHPS® HCBS Adult Survey 1.0 with Supplemental Employment Module … Required field – if ALL blank fail CAHPS® HCBS Adult Survey 1.0 with Supplemental Employment Module
  15. www.ahrq.gov/cahps/about-cahps/contact-us/index.html
    April 01, 2024 - Contact CAHPS Technical Assistance CAHPS ® Surveys Contact the CAHPS Help Line with questions … cahps1@westat.com 1-800-492-9261 CAHPS Database Contact the CAHPS Database directly with questions … /Research/CAHPS/ED ED_Survey@cms.hhs.gov CAHPS Home and Community Based Services Survey https … ://www.medicaid.gov/medicaid/quality-of-care/performance-measurement/cahps-hcbs-survey/index.html HCBS-CAHPS … Survey (OAS CAHPS) https://oascahps.org/ oascahps@rti.org 1–866–590–7468
  16. www.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
    June 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Webcast Video
  17. www.ahrq.gov/cahps/cahps-database/research-datasets/index.html
    February 01, 2025 - data files from the CAHPS Databases. … The CAHPS Databases currently include respondent- and organization-level data from the: CAHPS Health … CAHPS Clinician & Group Survey. CAHPS Child Hospital Survey. … CAHPS Home and Community-Based Services Survey. … How To Request De-Identified Data To request de-identified CAHPS data from the CAHPS Databases, please
  18. cahpsdatabase.ahrq.gov/default_landing.aspx
    January 01, 2025 - The CAHPS ® Databases Submission System The CAHPS Databases Submission System provides … The CAHPS Databases are AHRQ’s repositories for data from selected CAHPS surveys of patient experience … The primary purpose of the CAHPS Databases is to facilitate comparisons of CAHPS survey results by survey … AHRQ currently maintains databases for four CAHPS surveys: CAHPS Health Plan Survey CAHPS … Child Hospital Survey CAHPS Home and Community-Based Services Survey CAHPS Clinician & Group
  19. cahpsdatabase.ahrq.gov/Default_landing.aspx
    January 01, 2025 - The CAHPS ® Databases Submission System The CAHPS Databases Submission System provides … The CAHPS Databases are AHRQ’s repositories for data from selected CAHPS surveys of patient experience … The primary purpose of the CAHPS Databases is to facilitate comparisons of CAHPS survey results by survey … AHRQ currently maintains databases for four CAHPS surveys: CAHPS Health Plan Survey CAHPS … Child Hospital Survey CAHPS Home and Community-Based Services Survey CAHPS Clinician & Group
  20. www.ahrq.gov/cahps/helpful-resources/index.html
    September 01, 2024 - Using CAHPS Surveys CAHPS Survey Design and Administration Review general guidance on CAHPS … Translating CAHPS surveys.  Examples of sample frame elements for CAHPS surveys.  … and naming CAHPS surveys to understand what changes you can make to a CAHPS survey and how to give … Translating CAHPS Surveys (PDF, 246 KB) Planning a CAHPS Survey Project Review the steps involved in … Tools, the CAHPS Analysis Program, and Your CAHPS Survey.

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