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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Q&A and Wrap-Up
“Introducing the CAHPS® Cancer Care Survey … ” Webcast Presented by the
AHRQ CAHPS User Network
June 13, 2017
12:30 – 2:00 p.m. … ET
To Ask a Question
www.ahrq.gov/cahps50
https://www.ahrq.gov/cahps
www.ahrq.gov/cahps
Wrap-Up … • Contact us with any questions.
51
www.ahrq.gov/cahps
Questions or comments? … E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
52
mailto:cahps1
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
©2017 MFMER | slide-32
CAHPS Cancer Care Survey
Sampling … Cancer Surgery
• See the document “Fielding the CAHPS® Cancer Care
Survey” for specific algorithms … • Hospitals eligible for the CAHPS Hospital Survey
(HCAHPS) and surgery centers eligible for the … CAHPS Outpatient and Ambulatory Survey (OAS
CAHPS) must follow rules established by the
Centers for … Mixed-mode
• mail and telephone
• email and mail
• email and telephone
• Target response rate ≥ 40%
CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-evensen.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Overview of CAHPS Cancer Care
Survey
Christian Evensen, … Cavazos
Tamika Cowans
Elizabeth Frentzel
Steve Garfinkel
Kourtney Ikeler
San Keller
22
CAHPS … for Cancer Care is Unique
Among CAHPS Surveys
1st time AHRQ co-sponsored a CAHPS
survey with a NIH … institute (NCI)
1st disease-specific CAHPS survey
spanning comprehensive treatment and
covering … Overview of CAHPS Cancer Care Survey
Acknowledgements – AIR Team
CAHPS for Cancer Care is Unique
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-smith.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
CAHPS for Cancer Care:
Setting the Stage to Assess Quality … patient-centered
care in oncology is needed
1999
2001 2003 2005
2008
2007
2010
2011 2013 2013
20
CAHPS … Instruments developed in concert with clinical partners in
oncology settings and stemming from other CAHPS … adopt these surveys, we at NCI
and AHRQ are interested in the application and uses of the data
CAHPS … for Cancer Care: Setting the Stage to Assess Quality of Carefrom and for Cancer Patients
CAHPS® for
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/fielding-cancer-53.pdf
July 14, 2017 - Fielding the CAHPS Cancer Care Survey
CAHPS® Cancer Care Survey and Instructions
Fielding the … CAHPS Cancer Care Survey
Fielding the CAHPS® Cancer Care
Survey
Document No. 53
Updated 7/14/2017 … Key Questions from the CAHPS Cancer Care Survey ......................... 27
CAHPS® Cancer Care … from the
CAHPS Cancer Care Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data … /index.html
CAHPS® Cancer Care Survey and Instructions
Fielding the CAHPS Cancer Care Survey
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www.ahrq.gov/cahps/about-cahps/index.html
June 01, 2025 - What Does the CAHPS Program Do? … The CAHPS Consortium is responsible for conceiving, developing, testing, and refining CAHPS surveys … CAHPS surveys. … , 728 KB) What are CAHPS Surveys? … Contact information— Contact CAHPS with questions or comments about the CAHPS surveys or the CAHPS Database
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-intro.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - INTRO
Participating in the 2021 CAHPS® Home and
Community-Based Services (HCBS CAHPS)
Survey Database … : What You Need to Know
A Webcast Presented by the AHRQ CAHPS User Network
April 21, 2021
1:30 – 2: … for Healthcare Research and Quality Home
and Community-Based Services Initiative
• Discuss the HCBS CAHPS … Survey
• Discuss the HCBS CAHPS Database
2
Need Help?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … question in the box
that opens
► Make sure “All Panelists” is
selected
34
Type Question
Here
CAHPS … Contact the HCBS CAHPS Database
E-mail: HCBSCAHPSDatabase@westat.com
Phone: 1-855-580-4657
Website
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-quality-measures.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - BROWN
Looking Forward: HCBS
Quality Measures Alignment
and HCBS CAHPS® Survey
Melanie Brown, PhD … The Technical Assistance Guide for Administration of HCBS CAHPS Survey expands use of the
HCBS CAHPS … Development aligned with CAHPS
4. Survey sponsor can determine frequency of use
5. … CMS HCBS Quality Strategy Elements
HCBS Quality Initiatives: HCBS CAHPS Survey
HCBS CAHPS Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-technical-assistance.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD … HCBS CAHPS Technical
Assistance (TA)
Kathleen Woodward, MSPH
Managing Consultant
The Lewin Group … 22
Helpful Resources
• AHRQ CAHPS Guidance: https://www.ahrq.gov/cahps/surveys-
guidance/hcbs/index.html … • CMS HCBS CAHPS Survey and TA Materials (Materials will be updated
on the Medicaid.gov website in … /cahps-home-and-community-based-services-survey-10-
english.pdf
• HCBS CAHPS TA Guide for Survey Administration
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-survey-database.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-CORROTHERS … CAHPS HOME AND COMMUNITY-BASED
SERVICES SURVEY
DATABASE
Michael Corrothers
HCBS CAHPS Database … Lead,
Westat
24
CAHPS Database Overview
• Central repository of data for selected CAHPS surveys … o CAHPS Health Plan (HP) Survey
o CAHPS Clinician & Group (CG) Survey
o NEW: CAHPS Home and Community-Based … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE
CAHPS Database Overview
HCBS CAHPS Database
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - GINSBERG
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP
Director, CAHPS and Surveys on Patient … • CAHPS = Consumer Assessment of Healthcare Providers and
Systems
• CAHPS Program advances the understanding … data
−Informative reporting of CAHPS data
−Quality improvement using CAHPS data
►Develops surveys and … survey data
10
CAHPS Surveys: Gold standard for patient
experience measurement
CAHPS Surveys:
-
www.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
April 01, 2024 - Using the Trademarked CAHPS Name
The CAHPS acronym stands for “Consumer Assessment of Healthcare … For example:
CAHPS Health Plan Survey.
CAHPS Clinician & Group Survey. … CAHPS Ambulatory Care Improvement Guide. … by AHRQ, developed the CAHPS Clinician & Group Survey." … on modifying and naming CAHPS surveys .
1.
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cahpsdatabase.ahrq.gov/files/HCBS/Adult_HCBS_Survey_1.0_Data_Specifications.508-C.pdf
June 09, 2025 - HCBS CAHPS Data Specifications 1.0
CAHPS® HCBS Adult Survey 1.0 with Supplemental Employment Module … Submitting data to the HCBS-CAHPS Database requires a separate CSV file for each survey type, agency/ … the ID fields accurately correspond to one another to avoid difficulties during submission.
1
CAHPS … Must be the same within file.
2
CAHPS® HCBS Adult Survey 1.0 with Supplemental Employment Module … Required field – if ALL blank fail
CAHPS® HCBS Adult Survey 1.0 with Supplemental Employment Module
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www.ahrq.gov/cahps/about-cahps/contact-us/index.html
April 01, 2024 - Contact CAHPS Technical Assistance
CAHPS ® Surveys
Contact the CAHPS Help Line with questions … cahps1@westat.com
1-800-492-9261
CAHPS Database
Contact the CAHPS Database directly with questions … /Research/CAHPS/ED
ED_Survey@cms.hhs.gov
CAHPS Home and Community Based Services Survey
https … ://www.medicaid.gov/medicaid/quality-of-care/performance-measurement/cahps-hcbs-survey/index.html
HCBS-CAHPS … Survey (OAS CAHPS)
https://oascahps.org/
oascahps@rti.org
1–866–590–7468
-
www.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
June 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Webcast Video
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www.ahrq.gov/cahps/cahps-database/research-datasets/index.html
February 01, 2025 - data files from the CAHPS Databases. … The CAHPS Databases currently include respondent- and organization-level data from the: CAHPS Health … CAHPS Clinician & Group Survey. CAHPS Child Hospital Survey. … CAHPS Home and Community-Based Services Survey. … How To Request De-Identified Data To request de-identified CAHPS data from the CAHPS Databases, please
-
cahpsdatabase.ahrq.gov/default_landing.aspx
January 01, 2025 - The CAHPS ® Databases Submission System
The CAHPS Databases Submission System provides … The CAHPS Databases are AHRQ’s repositories for data from selected CAHPS surveys of patient experience … The primary purpose of the CAHPS Databases is to facilitate comparisons of CAHPS survey results by survey … AHRQ currently maintains databases for four CAHPS surveys:
CAHPS Health Plan Survey
CAHPS … Child Hospital Survey
CAHPS Home and Community-Based Services Survey
CAHPS Clinician & Group
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cahpsdatabase.ahrq.gov/Default_landing.aspx
January 01, 2025 - The CAHPS ® Databases Submission System
The CAHPS Databases Submission System provides … The CAHPS Databases are AHRQ’s repositories for data from selected CAHPS surveys of patient experience … The primary purpose of the CAHPS Databases is to facilitate comparisons of CAHPS survey results by survey … AHRQ currently maintains databases for four CAHPS surveys:
CAHPS Health Plan Survey
CAHPS … Child Hospital Survey
CAHPS Home and Community-Based Services Survey
CAHPS Clinician & Group
-
www.ahrq.gov/cahps/helpful-resources/index.html
September 01, 2024 - Using CAHPS Surveys
CAHPS Survey Design and Administration Review general guidance on CAHPS … Translating CAHPS surveys. Examples of sample frame elements for CAHPS surveys. … and naming CAHPS surveys to understand what changes you can make to a CAHPS survey and how to give … Translating CAHPS Surveys (PDF, 246 KB) Planning a CAHPS Survey Project Review the steps involved in … Tools, the CAHPS Analysis Program, and Your CAHPS Survey.