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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-technical-assistance.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD … HCBS CAHPS Technical
Assistance (TA)
Kathleen Woodward, MSPH
Managing Consultant
The Lewin Group … 22
Helpful Resources
• AHRQ CAHPS Guidance: https://www.ahrq.gov/cahps/surveys-
guidance/hcbs/index.html … • CMS HCBS CAHPS Survey and TA Materials (Materials will be updated
on the Medicaid.gov website in … /cahps-home-and-community-based-services-survey-10-
english.pdf
• HCBS CAHPS TA Guide for Survey Administration
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-intro.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - INTRO
Participating in the 2021 CAHPS® Home and
Community-Based Services (HCBS CAHPS)
Survey Database … : What You Need to Know
A Webcast Presented by the AHRQ CAHPS User Network
April 21, 2021
1:30 – 2: … for Healthcare Research and Quality Home
and Community-Based Services Initiative
• Discuss the HCBS CAHPS … Survey
• Discuss the HCBS CAHPS Database
2
Need Help?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … question in the box
that opens
► Make sure “All Panelists” is
selected
34
Type Question
Here
CAHPS … Contact the HCBS CAHPS Database
E-mail: HCBSCAHPSDatabase@westat.com
Phone: 1-855-580-4657
Website
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - Introducing the CAHPS Child Hospital Survey_Transcript
Introducing the CAHPS Child Hospital Survey … It’s presented by the AHRQ CAHPS User Network. … CAHPS surveys don’t measure satisfaction, per se. … And that’s all available on the CAHPS Web site. … I’d like to thank our speakers and the CAHPS User Network, and I welcome you to join us at a future CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS:
A New Experience of Care Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient … Child HCAHPS
• Research driven
• Specific to pediatric population
• Approved by AHRQ, CMS and CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Introducing the CAHPS Child
Hospital Survey
A Webcast … Presented by the AHRQ CAHPS User Network
January 22, 2015
1:00 – 2:00 pm EST
What is CAHPS? … • Consumer Assessment of Healthcare Providers
and Systems (CAHPS) Program
• Funded primarily by the … Child Hospital Survey
What is CAHPS? … Core CAHPS Design Principles
CAHPS Family of Surveys
CAHPS Consortium
Child HCAHPS Survey Development
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/fielding-cancer-53.pdf
July 14, 2017 - Fielding the CAHPS Cancer Care Survey
CAHPS® Cancer Care Survey and Instructions
Fielding the … CAHPS Cancer Care Survey
Fielding the CAHPS® Cancer Care
Survey
Document No. 53
Updated 7/14/2017 … Key Questions from the CAHPS Cancer Care Survey ......................... 27
CAHPS® Cancer Care … from the
CAHPS Cancer Care Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data … /index.html
CAHPS® Cancer Care Survey and Instructions
Fielding the CAHPS Cancer Care Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
AHRQ’s CAHPS® Program
Caren Ginsberg
Director, CAHPS Division … Center for Quality Improvement & Patient Safety
June 13, 2017
www.ahrq.gov/cahps
CAHPS = Consumer … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … Examples
CAHPS Supplemental Item Sets: Some Examples
CAHPS Design Principles
Uses of CAHPS Surveys … AHRQ CAHPS Database
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-evensen.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Overview of CAHPS Cancer Care
Survey
Christian Evensen, … Cavazos
Tamika Cowans
Elizabeth Frentzel
Steve Garfinkel
Kourtney Ikeler
San Keller
22
CAHPS … for Cancer Care is Unique
Among CAHPS Surveys
1st time AHRQ co-sponsored a CAHPS
survey with a NIH … institute (NCI)
1st disease-specific CAHPS survey
spanning comprehensive treatment and
covering … Overview of CAHPS Cancer Care Survey
Acknowledgements – AIR Team
CAHPS for Cancer Care is Unique
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-smith.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
CAHPS for Cancer Care:
Setting the Stage to Assess Quality … patient-centered
care in oncology is needed
1999
2001 2003 2005
2008
2007
2010
2011 2013 2013
20
CAHPS … Instruments developed in concert with clinical partners in
oncology settings and stemming from other CAHPS … adopt these surveys, we at NCI
and AHRQ are interested in the application and uses of the data
CAHPS … for Cancer Care: Setting the Stage to Assess Quality of Carefrom and for Cancer Patients
CAHPS® for
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
©2017 MFMER | slide-32
CAHPS Cancer Care Survey
Sampling … Cancer Surgery
• See the document “Fielding the CAHPS® Cancer Care
Survey” for specific algorithms … • Hospitals eligible for the CAHPS Hospital Survey
(HCAHPS) and surgery centers eligible for the … CAHPS Outpatient and Ambulatory Survey (OAS
CAHPS) must follow rules established by the
Centers for … Mixed-mode
• mail and telephone
• email and mail
• email and telephone
• Target response rate ≥ 40%
CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-intro-fry.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Introducing the CAHPS® Cancer Care
Survey
A Webcast Presented … by the AHRQ CAHPS User Network
June 13, 2017
12:30 – 2:00 p.m. … www.ahrq.gov/cahps2
https://www.ahrq.gov/cahps
www.ahrq.gov/cahps
Agenda
• Welcome and Webcast Overview … • Overview of CAHPS
• Overview of CAHPS Cancer Care Survey
• Q&A
• Sampling, Administration, and … • Use Q&A feature to ask for help.
5
www.ahrq.gov/cahps
To Ask a Question
6
www.ahrq.gov/cahps
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Q&A and Wrap-Up
“Introducing the CAHPS® Cancer Care Survey … ” Webcast Presented by the
AHRQ CAHPS User Network
June 13, 2017
12:30 – 2:00 p.m. … ET
To Ask a Question
www.ahrq.gov/cahps50
https://www.ahrq.gov/cahps
www.ahrq.gov/cahps
Wrap-Up … • Contact us with any questions.
51
www.ahrq.gov/cahps
Questions or comments? … E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
52
mailto:cahps1
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www.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
June 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Webcast Video
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www.ahrq.gov/cahps/about-cahps/principles/index.html
January 01, 2020 - Principles Underlying CAHPS Surveys
In 1999, the CAHPS Consortium articulated a set of design … to ensure the quality, comparability, and consistency of CAHPS products over time. … CAHPS questions are consistent with existing standards of healthcare delivery. … CAHPS surveys are suitable for comparisons across heterogeneous populations. … CAHPS surveys can be self-administered.
1. Crofton C, Lubalin JS, Darby C.
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www.ahrq.gov/cahps/helpful-resources/index.html
September 01, 2024 - Using CAHPS Surveys
CAHPS Survey Design and Administration Review general guidance on CAHPS … Translating CAHPS surveys. Examples of sample frame elements for CAHPS surveys. … and naming CAHPS surveys to understand what changes you can make to a CAHPS survey and how to give … Translating CAHPS Surveys (PDF, 246 KB) Planning a CAHPS Survey Project Review the steps involved in … Tools, the CAHPS Analysis Program, and Your CAHPS Survey.
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www.ahrq.gov/cahps/item-sets/index.html
October 01, 2024 - CAHPS Supplemental Items
Supplemental items are optional questions that survey users can add … to their standardized CAHPS instruments to meet the needs of their organizations, local markets, and/ … Browse all supplemental items Supplemental Items by Topic CAHPS supplemental items address issues of … The CAHPS team strongly recommends keeping the set intact and not changing the order of items. … Contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.
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www.ahrq.gov/cahps/cahps-database/hcbs-database/participate.html
December 01, 2024 - CAHPS survey instrument. CAHPS data file. … HCBS CAHPS Survey Database Submission System Learn more: Participating in the 2022 CAHPS Home and Community-Based … CAHPS Survey data to the HCBS CAHPS Survey Database will receive: A private, customized feedback report … Accepted Versions of the HCBS CAHPS Survey The CAHPS Database accepts the following survey instruments … Requirements To Participate in the HCBS CAHPS Survey Database To participate in the HCBS CAHPS, survey
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www.ahrq.gov/cahps/news-and-events/events/webcasts.html
August 01, 2025 - Archived CAHPS Webcasts
CAHPS webcasts inform survey users about products and related resources … in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What You Need To Know … Program (November 19, 2020) Introducing the CAHPS Emergency Department Survey (ED CAHPS) (October … 3, 2018) Understanding CAHPS Surveys: A Primer for New Users (January 11, 2018) CAHPS Moving Forward … for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (March 15, 2016) Introducing the New