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761. Creative Strategies to Improve Patient Care Experience - Part 3 Nemhard (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
     January 01, 2014 - Participation: All nurses were required to participate • Survey of patients about care experiences using the CAHPS … Clinician & Group Visit Survey (CG-CAHPS) and PCMH Supplemental Item Set, mailed to a random sample … Measuring Implementation And Contextual Factors • Implementation: Office visit frequency ► CG-CAHPS

762. Overuse of Imaging for the Evaluation of Children With Simple Febrile Seizure | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/measures/simple-febrile-seizure.html
     August 01, 2021 - Section 5, Table 11; Figures 1-2  (PDF, 227 KB) Section 7, Tables 12-15  (PDF, 133.3) Toolkit: CAHPS

763. Inpatient Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/inpatient-care.html
     A Model for Sustaining and Spreading Safety Interventions About the Toolkit Development CAHPS

764. Step 3: Define Your Project Goals | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Define-Your-Project-Goals.html
     December 01, 2019 - questions will provide the framework for many of the decisions involved in the implementation of a CAHPS … What role are the CAHPS survey and reports expected to play? … Are you conducting a CAHPS survey for a specific reason (e.g., to respond to a State mandate, to meet … Is this your first CAHPS survey project? … Intended Audiences Who are the audiences for the results of the CAHPS survey?

765. C | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/c.html
     June 12, 2025 - Comprehensive Unit-based Safety Program (CUSP) Consumer Assessment of Healthcare Providers and Systems (CAHPS

766. Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
     April 01, 2022 - Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions … Population version: Child Learn more about the CAHPS Children With Chronic Conditions Item … Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the

767. Understanding SOPS Surveys: A Primer for New Users - Famolaro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
     January 01, 2018 - Linking SOPS to Other Outcomes 43 Linking SOPS to Other Outcomes • Hospital SOPS to Hospital CAHPS … • Nursing Home SOPS to CMS Nursing Home Compare Five-Star Ratings 44 Hospital SOPS & Hospital CAHPS … Datasets SOPS Technical Assistance (TA) Linking SOPS to Other Outcomes Hospital SOPS & Hospital CAHPS

768. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Famolaro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-SOPS_101_Webcast-FAMOLARO.pdf
     January 01, 2020 - Hospital SOPS to Hospital CAHPS patient experience 2. … Nursing Home SOPS to CMS Nursing Home Compare Five-Star Ratings 37 HSOPS 1.0 & Hospital CAHPS Patient … Datasets SOPS Relationships to Other Outcomes Linking SOPS to Other Outcomes HSOPS 1.0 & Hospital CAHPS

769. Care Coordination Quality Measure for Primary Care (CCQM-PC) - Development and Pilot Test of the CCQM-PC (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
     July 01, 2016 - ®) (http://www.ahrq.gov/cahps/about-cahps/index.html) family of measures. … Although the CCQM-PC is not a CAHPS measure, we chose to follow the CAHPS Analysis Program because it … CAHPS Reporting Kit materials are available at: http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions … in Instructions for Analyzing CAHPS Data (Document No. 15), which is included in the CAHPS Survey and … CAHPS Reporting Kit materials are available at: http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions

770. 2018 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-datasources.pdf
     October 01, 2019 - Benchmarking Database (CAHPS Database) Sponsor U.S. … Participation in the CAHPS Database is voluntary. … Contact Information Agency home page: https://www.ahrq.gov/cahps/index.html. … Reference The CAHPS Database, 2016 CAHPS Health Plan Survey Database, 2016 Chartbook: What Consumers … The CAHPS Hospice Survey telephone script is available in English and Spanish.

771. National Quality Strategy Reports – NHQDR Data Tools
     datatools.ahrq.gov/nhqdr/national-quality-strategy-reports/
     January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Videos Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare

772. Ambulatory Care and Surgery | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/ambulatory-care-and-surgery.html
     Quality & Patient Safety Programs by Setting: Ambulatory Care Antibiotic Stewardship Toolkits CAHPS

773. Highlighting the Urgent Need for Research on Improving Delivery of Preventive Services to People with Disabilities | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/932.html
     October 01, 2024 - Hospital Survey Database Results from AHRQ’s 2024 Consumer Assessment of Healthcare Providers and Systems (CAHPS … The CAHPS Child Hospital Survey (Child HCAHPS) assesses inpatient care experiences of pediatric patients … The survey covers many topics addressed by the adult version of the CAHPS Hospital Survey (HCAHPS) and

774. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
     December 01, 2022 - Participation in the CAHPS Database is voluntary. … CAHPS Benchmarking Database (NCBD). … References The CAHPS Database, 2020 CAHPS Health Plan Survey Database, 2020 Chartbook: What Consumers … Medicare & Medicaid Services (CMS), CAHPS Hospice Survey Description CMS has implemented the CAHPS … Submission of data to the CAHPS Hospice Survey Data Warehouse occurs quarterly.

775. 1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
     July 01, 2007 - IMPROVING PERFORMANCE FOR HEALTH PLAN CUSTOMER SERVICE A Case Study of a Successful CAHPS … Use CAHPS to flag problems. … Confirm CAHPS findings with other plan data. 1 Select performance measures. … • Use CAHPS findings to compare your plan’s performance to that of other plans. … • Don’t rely on CAHPS alone to diagnose performance issues specific to the health plan.

776. Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
     January 01, 2012 - Committee; Member, Health Literacy Missouri Coordinating Council Moderator Carla Zema, Consultant, CAHPS … Vincent College and consultant to the CAHPS User Network. … You know, we found the CAHPS Health Literacy Item Set to be very useful. … and the Health System CAHPS as these will be very useful as we move into those settings. … The CAHPS User Network also offers free technical assistance and can be reached by calling the CAHPS

777. Lessons From Healthcare Organizations on Improving Patient Experience webcast - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
     January 28, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience A Webcast Presented by the AHRQ CAHPS … User Network January 28, 2021 2:00 – 3:00 pm ET Our Focus Today • Overview of AHRQ’s CAHPS program … health plan customer service ► Improving patient-provider interactions in a large medical group • CAHPS … Director, CAHPS & SOPS Programs Agency for Healthcare Research and Quality • Lisa Franchetti, MA, CPHQ

778. The Power of Patient Stories for Improving the Patient Experience webcast - Grob (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
     July 01, 2020 - A H P S We b c a s t 5 / 1 2 / 2 2 Let me tell you a story… Stories powerfully complement CAHPS … measured (PROXIMAL) • Highlight domains of care that are important to patients but not included on CG-CAHPS … COVID Comments, All Domains 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% Percent of All Surveys CG CAHPS … enforce its own rules Institution should create better rules Public policies are affecting care CAHPS … : Grace for Providers Distal: COVID Care Distal: Safety Distal: Changing Institutional Policies CAHPS

779. The Child HCAHPS® Survey Database Flyer (pdf file)
     cahpsdatabase.ahrq.gov/files/CH/Child-HCAHPS-DB-FlyerUpdate.pdf
     April 11, 2025 - To receive updates from the AHRQ CAHPS Database, please sign up for GovDelivery announcements. … No. 25-0014 November 2024 www.ahrq.gov https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html … https://www.ahrq.gov/cahps/cahps-database/child-hcahps-database/index.html https://www.ahrq.gov/cahps … /cahps-database/child-hcahps-database/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/cahps … /cahps-database/2024-child-hcahps-chartbook.pdf https://cahpsdatabase.ahrq.gov/DataResearchers.aspx https

780. Creative Strategies to Improving Patient Care Experience Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
     April 01, 2019 - We have a different role in the CAHPS world. … CAHPS design principles and standards for development and testing in order to be able to use the CAHPS … We found CG-CAHPS and other CAHPS instruments to be really useful tools for QI and for buy-in. … And you can also access the CAHPS website at www.ahrq.gov/cahps/. … @westat.com https://www.ahrq.gov/cahps/index.html mailto:cahps1@westat.com https://www.ahrq.gov/cahps