-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
June 02, 2025 - Introducing the CAHPS Child Hospital Survey
48
CAHPS Webcast
CHOC Children’s Hospital, Orange … information to manage the gaps
53
Data Trend during Shadowing Intervention
54
Ongoing CAHPS … Patient Experience efforts
1.CAHPS Inpatient Key Drivers will be available to us in mid-
January … CAHPS Webcast
Agenda
CHOC’s Choice to Transition to Child HCAHPS
Our Approach to Physician Engagement … Our Approach to Physician Engagement - Diagram
Data Trend During Shadowing Intervention
Ongoing CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
June 02, 2025 - Introducing the CAHPS Child Hospital Survey
To Ask a Question
www.cahps.ahrq.gov 57
www.cahps.ahrq.gov … www.cahps.ahrq.gov
Child HCAHPS Survey and Guidance
Available on the CAHPS Web site:
https:// … /cahps.ahrq.gov/surveys-guidance/hospital/instructions/hospinstructions.html
www.cahps.ahrq.gov
CAHPS … Hospital, Orange,
CA
• Zoë Vecchio, MA, CHOC Children’s Hospital,
Orange, CA
• Carla Zema, PhD, CAHPS … cahps1@westat.com
https://www.cahps.ahrq.gov/
To Ask a Question
Child HCAHPS Survey and Guidance
CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-analysis-evensen.pdf
June 02, 2025 - Introducing the CAHPS Cancer Care Survey
Analysis of Results
Chris Evensen
43
Scoring
Use the … CAHPS macro version 4.1 for the scoring
• The macro is an analysis program developed in SAS by
CAHPS … grantees
• Macro been updated throughout the years
• Specifically designed to analyze CAHPS data
• … Macro is available here: https://www.ahrq.gov/cahps/surveys-
guidance/helpful-resources/analysis/index.html … Macro is static
Users customize a control program to execute the
macro
44
https://www.ahrq.gov/cahps
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf
June 02, 2025 - Fielding the CAHPS Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions
Fielding the … CAHPS Child Hospital Survey
Document No. 93
Fielding the CAHPS® Child Hospital
Survey
Sampling … Fielding the CAHPS Child Hospital
Survey
• Sample Notification Letters and Emails
for the CAHPS … https://www.ahrq.gov/cahps/index.html
https://www.ahrq.gov/cahps/index.html
mailto:cahps1@westat.com … for the
CAHPS Hospital Survey.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/end-of-life/end-of-life-care-survey-english.pdf
December 03, 2024 - CAHPS End of Life Care Survey
CAHPS End-of-Life Care Survey
Language: English
Notes
• Front cover … For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261
or cahps1@westat.com … File name: SurveyOf-EOL-Care.docx
Last updated: December 3, 2024
mailto:cahps1@westat.com
CAHPS … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS End-of-Life Care Survey
12/03/2024 3
13. … 1 English
2 Spanish
3 Another language
CAHPS End-of-Life Care Survey
12/03/2024 7
37.
-
www.ahrq.gov/cahps/news-and-events/events/webcast-031516.html
June 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (Webcast)
March 15, … featured innovative strategies used by two health systems to significantly improve their scores on the CAHPS … Clinician & Group (CG-CAHPS) Survey. … The Webcast also introduced a newly revised version of the CAHPS Ambulatory Care Improvement Guide , … resource for medical groups, health plans, and other providers seeking to improve their scores on the CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2024-virtual-research-meeting-summary-prems-proms.pdf
January 01, 2024 - CAHPS 2024 Research Meeting Summary
Consumer Assessment of Healthcare Providers and Systems
(CAHPS … Approximately 450 CAHPS survey users, researchers, healthcare organization leaders, patient
advocates … PREMs (collected via the CAHPS Clinician & Group Survey) and PROMs are
collected up to one week prior … , which links cancer registry data with responses from the Medicare version of the CAHPS
Health Plan … team, Westat colleagues, and CAHPS grantees, and to
everyone who participated in this event.
-
cahpsdatabase.ahrq.gov/HCBSDSS/public/help.aspx
Register
Login
Help
The CAHPS Home and Community Based Services Survey Data Submission
-
cahpsdatabase.ahrq.gov/HCBSDSS/Public/help.aspx
Register
Login
Help
The CAHPS Home and Community Based Services Survey Data Submission
-
www.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
February 01, 2025 - Proposed Projects in CAHPS VI
For more than two decades, AHRQ's CAHPS Consortium has served as … the "R&D engine" for the CAHPS initiative, which has been responsible for multiple innovations in the … The projects proposed by the CAHPS Consortium in CAHPS VI are outlined below. … Updating the CAHPS Ambulatory Care Improvement Guide. … For more information regarding CAHPS VI work, please contact CAHPS1@westat.com .
-
cahpsdatabase.ahrq.gov/HCBSDSS/login.aspx
December 31, 2024 - Register
Login
Help
The CAHPS Home and Community Based Services Survey Data Submission … Resources:
CAHPS Home and Community Based Services Survey Data Use Agreement (PDF, 1,654 KB) … and survey data is submitted according to CAHPS specifications. … following survey instruments:
CAHPS Home and Community Based Services Survey 1.0
CAHPS Home … Learn about the CAHPS Home and Community-Based Services (HCBS) Survey .
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
December 01, 2006 - Darby summarized the CAHPS program
and how HIT items would fit into the family of CAHPS survey products … CAHPS Family of Surveys
In the second, more diversified phase of the CAHPS program, the Consortium ( … CAHPS Family of Surveys
Ambulatory Care Facility Care
Health Plan Survey CAHPS Hospital Survey … CAHPS Principles
CAHPS surveys are subject to a rigorous development process that includes a literature … the CAHPS
surveys: How does a CAHPS survey lend itself to understanding these issues better?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/home/about/about-cahps-home-health-care-survey-rev.pdf
September 01, 2017 - CAHPS Home Health Care Survey
Page 1 of 2
CAHPS HOME HEALTH CARE SURVEY
The CAHPS Home Health Care … This survey was developed by the Agency for Healthcare Research and Quality’s (AHRQ) CAHPS program. … DEVELOPMENT OF THE CAHPS HOME HEALTH CARE SURVEY
The Centers for Medicare & Medicaid Services (CMS) … Home Health Care instrument followed the standard CAHPS process. … CMS submitted the CAHPS Home Health Care Survey to the National Quality
Forum in late 2008.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.pdf
January 25, 2012 - CAHPS Surgical Care Survey Spanish
CAHPS® Surgical Care Survey
Version: 2.0
Population: Adult
Language … 1 Sí
2 No
CAHPS Surgical Care Survey
2
7. … 1 Sí, definitivamente
2 Sí, un poco
3 No
CAHPS Surgical Care Survey
4
23. … 1 Sí, definitivamente
2 Sí, un poco
3 No
CAHPS Surgical Care Survey
5
30. … 1 Hombre
2 Mujer
CAHPS Surgical Care Survey
7
42.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Introducing the CAHPS Child
Hospital Survey
A Webcast … Presented by the AHRQ CAHPS User Network
January 22, 2015
1:00 – 2:00 pm EST
What is CAHPS? … • Consumer Assessment of Healthcare Providers
and Systems (CAHPS) Program
• Funded primarily by the … Child Hospital Survey
What is CAHPS? … Core CAHPS Design Principles
CAHPS Family of Surveys
CAHPS Consortium
Child HCAHPS Survey Development
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - Introducing the CAHPS Child Hospital Survey_Transcript
Introducing the CAHPS Child Hospital Survey … It’s presented by the AHRQ CAHPS User Network. … CAHPS surveys don’t measure satisfaction, per se. … And that’s all available on the CAHPS Web site. … I’d like to thank our speakers and the CAHPS User Network, and I welcome you to join us at a future CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS:
A New Experience of Care Survey
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient … Child HCAHPS
• Research driven
• Specific to pediatric population
• Approved by AHRQ, CMS and CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
AHRQ’s CAHPS® Program
Caren Ginsberg
Director, CAHPS Division … Center for Quality Improvement & Patient Safety
June 13, 2017
www.ahrq.gov/cahps
CAHPS = Consumer … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … Examples
CAHPS Supplemental Item Sets: Some Examples
CAHPS Design Principles
Uses of CAHPS Surveys … AHRQ CAHPS Database
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-intro-fry.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Introducing the CAHPS® Cancer Care
Survey
A Webcast Presented … by the AHRQ CAHPS User Network
June 13, 2017
12:30 – 2:00 p.m. … www.ahrq.gov/cahps2
https://www.ahrq.gov/cahps
www.ahrq.gov/cahps
Agenda
• Welcome and Webcast Overview … • Overview of CAHPS
• Overview of CAHPS Cancer Care Survey
• Q&A
• Sampling, Administration, and … • Use Q&A feature to ask for help.
5
www.ahrq.gov/cahps
To Ask a Question
6
www.ahrq.gov/cahps