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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Introducing a Protocol To Obtain
Patient Comments Using the CAHPS … – 2:00 pm EST
www.ahrq.gov/cahps
CAHPS Webcast Series
• Consumer Assessment of Healthcare Providers … Develops standardized surveys and related products,
including the CAHPS Database
• CAHPS Surveys … & Group Survey
(CG-CAHPS):
CAHPS Patient Narrative Elicitation Protocol
• Review the development … • Use Q&A feature to ask for help.
8
www.ahrq.gov/cahps
To Ask a Question
9
www.ahrq.gov/cahps
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Implementation of the
CAHPS Elicitation Protocol
Lise Rybowski … The Severyn Group
www.ahrq.gov/cahps
Two Options for Administration
• As part of the Clinician … www.ahrq.gov/cahps
CAHPS Sampling Methodology
• Recommendation: Follow guidance in Fielding the
CAHPS … in using the CAHPS
Patient Narrative Elicitation Protocol? … CAHPS Elicitation Protocol
Two Options for Administration
Using the Protocol as Part of CG-CAHPS: Key
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - CAHPS American Indian Survey
CAHPS American Indian Survey Adult Questionnaire
CAHPS® American … Indian Survey
Version: Adult
Language: English
For assistance with this survey, please contact the CAHPS … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed … that tells you what question to answer next, like this:
|X| Yes If Yes, go to #1 on page 1
|_| No
CAHPS … | Some college or 2-year degree
7|_| 4-year college graduate
8|_| More than 4-year college degree
CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version:
Adult
Language: English
For assistance … with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.pdf
March 04, 2009 - CAHPS American Indian Survey
CAHPS® American Indian Survey
Version: Adult
Language: English
For … assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com … File name: american-indian-eng-851.docx
Last updated: March 4, 2009
mailto:cahps1@westat.com
CAHPS … The CAHPS team’s recommendations include the following:
• If feasible, insert blank pages as needed … 1 Yes
2 No
CAHPS American Indian Survey
5
24.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version: Adult
Language: English
For assistance … with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com. … File name: dental-plan-adult-eng-751.doc
Last updated: February 10, 2009
mailto:cahps1@westat.com
CAHPS … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS Dental Plan Survey
5
9. … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS Dental Plan Survey
6
14.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.docx
October 01, 2011 - CAHPS Surgical Care Survey
CAHPS Surgical Care Survey
CAHPS® Surgical Care Survey
Version: 2.0 … Population: Adult
Language: English
For assistance with this survey, please contact the CAHPS Help … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed … that tells you what question to answer next, like this:
|X| Yes If Yes, go to #1 on page 1
|_| No
CAHPS … 1|_| Male
2|_| Female
CAHPS Surgical Care Survey
3
1
42.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.pdf
October 01, 2011 - CAHPS Surgical Care Survey
CAHPS® Surgical Care Survey
Version: 2.0
Population: Adult
Language: … 1 Yes
2 No
CAHPS Surgical Care Survey
2
7. … 1 Yes, definitely
2 Yes, somewhat
3 No
CAHPS Surgical Care Survey
4
23. … 1 Yes
2 No → If No, go to #35
CAHPS Surgical Care Survey
5
31. … 1 Male
2 Female
CAHPS Surgical Care Survey
7
42.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.docx
January 25, 2012 - CAHPS Surgical Care Survey
CAHPS Surgical Care Survey
CAHPS® Surgical Care Survey
Version: 2.0 … Population: Adult
Language: Spanish
For assistance with this survey, please contact the CAHPS Help … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed … 1|_| Hombre
2|_| Mujer
CAHPS Surgical Care Survey
3
6
42. … CAHPS Surgical Care Survey
7
Gracias.
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www.ahrq.gov/cahps/cahps-database/index.html
December 01, 2024 - CAHPS Databases
What Are the CAHPS Databases? … The CAHPS Databases are AHRQ's data repositories for selected CAHPS surveys. … The primary purpose of the CAHPS Databases is to facilitate comparisons of CAHPS survey results by survey … CAHPS specifications. … CAHPS Child Hospital Survey Database .
-
www.ahrq.gov/cahps/about-cahps/glossary/index.html
May 01, 2024 - CAHPS Glossary
The following definitions are offered as a reference for users of CAHPS products … CAHPS Acronym The CAHPS acronym stands for "Consumer Assessment of Healthcare Providers and Systems." … CAHPS Consortium The CAHPS Consortium refers to the research organizations involved in the development … CAHPS Databases The CAHPS Databases are repositories of data from select CAHPS surveys, including the … When referring to all CAHPS products, the term "CAHPS family of surveys" is also appropriate.
-
www.ahrq.gov/cahps/about-cahps/cahps-program/index.html
April 01, 2023 - The CAHPS Program
The Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) program … In 2022, the CAHPS program entered its sixth stage, often referred to as CAHPS VI, which builds on the … the CAHPS Databases. … The CAHPS User Network
The CAHPS User Network is the principal source of CAHPS survey products, information … users of CAHPS products.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-research-abstract-form-2025.pdf
January 01, 2025 - CAHPS Data Research Abstract Form
CAHPS Database Research Abstract Form – February 2025 4
Agency … for Healthcare Research and Quality (AHRQ)
CAHPS® Database
Research Abstract Form
Instructions … ”) and submit to CAHPSDatabase@westat.com
(Subject line: CAHPS Data Request). … Replication of statistics published in the CAHPS Health Plan Survey
Chartbook, CAHPS Clinician & Group … Survey Chartbook, CAHPS Child Hospital Survey
Chartbook, or CAHPS Home & Community Based Services Chartbook
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-access-english-557-1a.docx
June 02, 2025 - CAHPS Cancer Care Supplemental Items
CAHPS® Cancer Care Survey Supplemental Items: Access
Population … : Adult
Supplemental Items for the CAHPS® Cancer Care Survey
Topic: Access
Population Version: … Adult
Language: English
Users of the CAHPS® Cancer Care Survey are free to incorporate supplemental … Sometimes
3|_| Usually
4|_| Always
After N-AC2
3/3/2017 Page 1
Document No. 557-1a
www.ahrq.gov/cahps … Document No. 557-1a Page 2
www.ahrq.gov/cahps
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-sdm-english-557-5a.docx
June 02, 2025 - CAHPS Cancer Care Supplemental Items
CAHPS® Cancer Care Survey Supplemental Items: Shared Decision … Making
Population: Adult
Supplemental Items for the CAHPS® Cancer Care Survey
Topic: Shared Decision … Making
Population Version: Adult
Language: English
Users of the CAHPS® Cancer Care Survey are free … definitely
2|_| Yes, somewhat
3|_| No
After N-SDM7
3/3/2017 Page 1
Document No. 557-5a
www.ahrq.gov/cahps … Document No. 557-5a Page 3
www.ahrq.gov/cahps
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-info-english-557-6a.docx
June 02, 2025 - CAHPS Cancer Care Supplemental Items
CAHPS® Cancer Care Survey Supplemental Items: Information from … Providers
Population: Adult
Supplemental Items for the CAHPS® Cancer Care Survey
Topic: Information … from Providers
Population Version: Adult
Language: English
Users of the CAHPS® Cancer Care Survey are … definitely
2|_| Yes, somewhat
3|_| No
After N-INF4
3/3/2017 Page 1
Document No. 557-6a
www.ahrq.gov/cahps … Document No. 557-6a Page 2
www.ahrq.gov/cahps
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
June 02, 2025 - CAHPS Cancer Care Supplemental Items
11/4/2016 Page 1
Document No. 557a
www.ahrq.gov/cahps
Supplemental … Items for the CAHPS®
Cancer Care Survey
Population: Adult
Language: English
Users of the CAHPS … CAHPS® Cancer Care Survey Supplemental Items
Population: Adult
11/4/2016 Page 2
Document No. 557a … www.ahrq.gov/cahps
Topic: Access
Questions
Placement and Other
Instructions
AC1. … http://www.ahrq.gov/cahps
Supplemental Items for the CAHPS® Cancer Care Survey
Topic: Access
Topic
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
June 02, 2025 - CAHPS Clinician & Group Survey Comparison
CAHPS Clinician & Group Survey Differences
Page 1 … CAHPS Clinician & Group Survey: Differences between the core items in 3.0, 3.1, and Visit
4.0 (beta … CAHPS Clinician & Group Survey Differences
Page 2
Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0 … CAHPS Clinician & Group Survey Differences
Page 3
Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0 … CAHPS Clinician & Group Survey Differences
Page 4
Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/fielding-child-hcahps.pdf
June 02, 2025 - Fielding the CAHPS Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions
Fielding the … CAHPS Child Hospital Survey
Document No. 93
Fielding the CAHPS® Child Hospital
Survey
Sampling … Fielding the CAHPS Child Hospital
Survey
• Sample Notification Letters and Emails
for the CAHPS … https://www.ahrq.gov/cahps/index.html
https://www.ahrq.gov/cahps/index.html
mailto:cahps1@westat.com … for the
CAHPS Hospital Survey.
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/day-of-discharge.pdf
June 02, 2025 - Fielding the CAHPS Child Hospital Survey
Page 1
Fielding the CAHPS® Child Hospital
Survey
Day-of-Discharge … Survey Administration
Introduction
This document explains how to field the CAHPS Child Hospital Survey … These instructions supplement the Child HCAHPS
instructions found on the AHRQ CAHPS website by clicking … For information about the Adult
version of the CAHPS Hospital Survey (HCAHPS), visit CMS’s Web site … for the
CAHPS Hospital Survey.