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381. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
     January 01, 1995 - Introduction to CAHPS VI Caren Ginsberg, PhD Director, CAHPS & SOPS Programs, AHRQ AHRQ’s CAHPS … Department of Health and Human Services ► Since 1995, AHRQ’s CAHPS Program has advanced the science … • AHRQ is interested in updates to CAHPS Health Plan, CAHPS Clinician and Group surveys. 12 Area … Supporting dissemination and promotion activities of the CAHPS Program 16 http://www.ahrq.gov/cahps … /news-and-events/research-meetings Introduction to CAHPS VI AHRQ’s CAHPS® Program Background The

382. About the CAHPS Patient-Centered Medical Home (PCMH) Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/about-pcmh-item-set-cg20.pdf
     May 22, 2014 - About the CAHPS Patient-Centered Medical Home (PCMH) Item Set CAHPS® Clinician & Group Surveys and … 1 What’s in the CAHPS PCMH Item Set? … Letters for the CAHPS Clinician & Group Surveys • Sample Telephone Script for the CAHPS Clinician … • CAHPS Analysis Program (SAS) • Preparing and Analyzing Data from the CAHPS Clinician & Group … What’s in the CAHPS PCMH Item Set?

383. Introducing the CAHPS Outpatient Mental Health Survey Webcast - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/01-outpt-mhs-webcast-intro.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - INTRO Introducing the CAHPS Outpatient … Mental Health Survey A Webinar Presented by the AHRQ CAHPS User Network Thursday, October 17 1:00 … connection • Use Q&A: For Questions and communication • Event Website: https://events.westat.com/cahps … Dean Emeritus Yale School of Public Health Moderator Jonathan Bakdash, PhD Social Science Analyst, CAHPS … ► Purpose ► Development • Field Testing the Survey • Questions and Answers 4 Introducing the CAHPS

384. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-introduction.pdf
     December 17, 2020 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Intro Introducing the CAHPS Clinician … & Group Visit Survey 4.0 (beta) A Webcast Presented by the AHRQ CAHPS User Network December 17, 2020 … 1:00 – 2:00 pm ET Our Focus Today • Overview of AHRQ’s CAHPS program • AHRQ’s response to COVID … -19 • CAHPS Team approach to assessing patient experience amid changing healthcare landscape • Development … and overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) • Comparison of the 3.0 and 4.0

385. Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ AHRQ’S CAHPS PROGRAM Consumer … Health Plans • Health Plans • Dental Plans • Home and Community- Based Services 8 Uses for CAHPS … reporting Certification and recognition Value-based purchasing Health service research 9 AHRQ’S CAHPS … PROGRAM Agency for Healthcare Research and Quality (AHRQ) Patient Experience CAHPS Surveys Measuring … patient experience Uses for CAHPS Surveys

386. Development of the CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
     June 01, 2019 - Development of the CAHPS In-Center Hemodialysis Survey Background In 2000, the U.S. … The development of this CAHPS survey involved several steps, including a review of existing surveys, … For the first time, development of a CAHPS survey was focused on a specific chronic disease population … In October 2003, the CAHPS Consortium submitted a  Feasibility Report  to CMS. … 10th National CAHPS User Group Meeting, CAHPS grantees and staff from the Centers for Medicare & Medicaid

387. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
     December 11, 2017 - the CAHPS American Indian Survey CAHPS® American Indian Survey Document No. 809 Updated 12/11/2017 … Types of Measures Like all CAHPS surveys, the CAHPS American Indian Survey generates three types of … Measures from the CAHPS American Indian Survey Document No. 809 Page 2 CAHPS® American Indian … For guidance on reporting CAHPS survey results to consumers, refer to advice developed for the CAHPS … CAHPS® American Indian Survey • Reporting Results to Consumers (AHRQ CAHPS Web site) • TalkingQuality

388. Understanding CAHPS® Surveys: A Primer for New Users Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
     February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic Understanding CAHPS® Surveys: A Primer … for New Users A Webcast on January 8, 2019 CAHPS: Consumer Assessment of Healthcare Providers and Systems … The CAHPS Program Goal of AHRQ's CAHPS program: Advancing knowledge, measurement, and improvement … Database Talking Quality web site For more information: www.ahrq.gov/cahps AHRQ Pub. … No. 19-M007 February 2019 https://www.ahrq.gov/cahps/index.html

389. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Brown (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-2023hcbs-survey-webcast-brown.pdf
     April 01, 2024 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Know - Brown Looking Forward: HCBS Quality Measures Alignment and HCBS CAHPS® Survey Melanie Brown … Development aligned with CAHPS 4. Frequency of use determined by survey sponsor 5. … :HCBS Quality Measures Alignment and HCBS CAHPS® Survey HCBS Quality Framework Programmatic aims .. … Survey Sample Design Other Important Considerations HCBS Quality Measure Set HCBS CAHPS Measures

390. HCBS CAHPS Survey Database: What You Need to Know - BROWN (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-brown.pdf
     June 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - BROWN Looking Forward: HCBS Quality Measures Alignment … and HCBS CAHPS® Survey Melanie Brown, PhD, Technical Director Division of Community Systems Transformation … Development aligned with CAHPS 4. Survey sponsor can determine frequency of use 5. … HCBS CAHPS is publicly available for voluntary use in HCBS programs as part of quality assurance and … CMS HCBS Quality Strategy Elements HCBS CAHPS Survey Key Features of HCBS CAHPS Survey Sample Design

391. How CAHPS Surveys Measure Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/measure-patient-experience-podcast.html
     March 01, 2017 - How do CAHPS surveys measure patients’ experiences with their healthcare provider? … Let's talk about how CAHPS surveys get that kind of information. … principles for CAHPS survey design. … You can download and listen to a variety of podcasts about CAHPS on our Web site at  www.ahrq.gov/cahps … That’s www.a h r q.gov slash [/] c-a-h-p-s [ www.ahrq.gov/cahps ].

392. Understanding CAHPS® Surveys: A Primer for New Users Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro.pdf
     January 19, 2022 - Understanding CAHPS® Surveys: A Primer for New Users Webcast Understanding CAHPS® Surveys: A Primer … for New Users A Webcast Presented by the AHRQ CAHPS User Network January 19, 2022 1:00 – 2:00 pm ET … program • Define CAHPS surveys and their purpose • Describe how CAHPS surveys are developed and administered … • Review how CAHPS survey results can be used to improve patient experience • Provide answers to … your questions 5 Today’s Speakers • Caren Ginsberg, Ph.D., CPXP, Director CAHPS & SOPS, Center

393. CAHPS Child Hospital Survey System User Guide (pdf file)
     cahpsdatabase.ahrq.gov/files/CH/CAHPS-ChildHospitalUserGuide.pdf
     April 01, 2022 - CAHPS Child Hospital Survey System User Guide THE CAHPS CHILD HOSPITALSURVEY DATABASE CAHPS Child … The DUA should be submitted to the CAHPS Database prior to submitting the data files. … About Each hospital requires a copy of the CAHPS Child Hospital questionnaire used. … For additional information on CAHPS protocols, please visit: https://www.ahrq.gov/cahps/surveys- guidance … For additional information on CAHPS protocols, please visit: https://www.ahrq.gov/cahps/surveys- guidance

394. CAHPS Data Tools – Consumer Assessment of Healthcare Providers and Systems
     datatools.ahrq.gov/cahps/
     January 01, 2022 - Databases Submission System Learn More FAQs about the CAHPS Databases CAHPS Glossary Using … using data from four CAHPS surveys. … tab=cahps-health-plan-survey-database&dash=26 What is the CAHPS Health Plan Survey? … tab=cahps-child-hospital-survey-database&dash=103 What is the CAHPS Child Hospital Survey? … the CAHPS Database.

395. Understanding CAHPS® Surveys: A Primer for New Users - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-intro.pdf
     January 22, 2020 - Understanding CAHPS® Surveys: A Primer for New Users - Intro Understanding CAHPS® Surveys: A Primer … for New Users A Webcast Presented by the AHRQ CAHPS User Network January 22, 2020 1:00 – 2:00 pm ET … box that opens Type question here 3 Today’s Speakers • Caren Ginsberg, Ph.D., CPXP, Director, CAHPS … Fry, Senior Study Director, Westat 4 Our Focus Today • Present a comprehensive overview of the CAHPS … program • Discuss what the CAHPS surveys are and what their purpose is • Describe how CAHPS surveys

396. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
     January 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance Using the CAHPS … and the CAHPS Database. … CAHPS Clinician & Group Survey, or CG-CAHPS. … of CAHPS surveys. … So those data are not available for ACO CAHPS or the PQRS CAHPS Survey on the CAHPS Database Web site

397. Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-outpt-mhs-webcast-mullin.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN The New CAHPS Outpatient Mental … Director of the Center for Integrated Primary Care UMass Chan Medical School Who may use the CAHPS … same system • NOT Intended for making comparisons between individual clinicians 36 Why use the CAHPS … Who may use the CAHPS Outpatient Mental Health Survey? … Why use the CAHPS Outpatient Mental Health Survey?

398. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/2_Janice_Ricketts_slides_12-28.pdf
     January 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance CAHPS Database … Online Reporting System 12 CAHPS Database 13 • The CAHPS Database receives data voluntarily … through online Data Submission systems • Submission & Online Reporting Systems located on the CAHPS … respondents – Adult and Child Medicaid/CHIP, Medicare • CAHPS Clinician & Group Survey Database … Database Online Reporting System CAHPS Database Components of the CAHPS Database Online Reporting

399. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/dale_shaller_closing.pdf
     October 01, 2015 - Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans www.cahps.ahrq.gov … 35 http://www.cahpsdatabase.ahrq.gov/ www.cahps.ahrq.gov 2014 CAHPS Health Plan Survey Chartbook … 36 www.cahps.ahrq.gov CAHPS Database 2015 Schedule • Health Plan Database Submission & Reporting … Health Plan Survey Comparative Results 2014 CAHPS Health Plan Survey Chartbook CAHPS Database 2015 … Schedule CAHPS Health Plan Survey�Data Submission Site CAHPS E-mail Updates Thank You!

400. CAHPS End-of-Life Care Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/end-of-life/index.html
     May 01, 2025 - CAHPS End-of-Life Care Survey The Consumer Assessment of Healthcare Providers and Systems (CAHPS … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Analyzing CAHPS survey data . … Development of the CAHPS End-of-Life Care Survey The CAHPS End-of-Life Care Survey was developed and … The 37-item survey was finalized and approved by AHRQ for the CAHPS trademark in 2024.